Elmay Pieterse

+27 79 696 6566 Dalsig

elmaypieterse@gmail.com Sellenbosch

Education
High school diploma
Bloemhof Girl’s High School 2019

Career Objective
Charismatic young adult looking to gain experience and advance career in the
financial service industry. That thrives under pressure with a fair knowledge of
Microsoft operations and the ability to complete tasks on time in both team and
individual settings.
Ambitious and eager to learn.

Most recent experience

Call Centre agent 10/11/2022-To date
• Calling prospective clients to advise on building, content, and vehicle
insurance options and benefits

• Analyzing the needs of potential clients to prepare individualized short-term

insurance plans to suit them.

• Answering incoming calls and emails assisting clients with questions and
queries.

• Maintaining an accurate account of client information

• Building and maintaining client relationships

Key skills
• Complex problem solving
• Adaptability
• Client relations
• Customer needs assessment
• Administrative operations
• Telecommunications
• Fluent in English and Afrikaans