GA ING07 CI VI Unido

GOSSIP AT THE OFFICE!. Culture & Peaple http://localhost:51235/temp_print_dirs/eXeTempPrintDir_sFE2bH/ING08...
GOSSIP AT THE OFFICE!. Culture & Peaple
Caso práctico
Read the text and listen to the situation.
00:00 01:47
Script
It's a beautiful Saturday morning. For a change, the sun is shining

and the weather forecast is promising, so the girls decide to go
to St. James' park for a picnic. Their inseparable Kate goes with
them. When they get to the park, they take all their stuff out
and they lie down on the grass.
Lourdes: Umm this is the life!. I love this feeling! I really needed a little bit of sun heating my
face!
Susana: So did I! Ufff, it's so long since we saw a little ray of light!
Kate: Come on girls, don't exaggerate!. The weather hasn't been that bad this year!
Lourdes and Susana: What???
Susana: Come on, Kate! It's been raining every day!
Kate: Oh girls, see that guy down there? (she whispers) The one in the red T-shirt!
Susana: Wow, he's really cute!
Kate: I know, we were dating for 6 months.
Lourdes: Really? What happened?
Kate: To keep it brief, let's say he was very selfish! Well, he's Scottish after all!
Susana: Selfish? What does it have to do with being from Scotland?
Kate: Oh you don't know? she asked really surprised. Scottish people have a reputation for being
selfish and tight-fisted, and in this case I can tell it's true! He would never buy me a drink or
anything! No small gifts no nothing! The most boring six months of my life!
Lourdes: He, he... I guess that Scottish people have the same reputation as people from
Catalonia in Spain!
Kate: Oh really? He, he... stereotypes are very common in all cultures, aren't they?
Susana: Yes! Come on Kate, please tell us some more!
1 de 8 18/04/2021 01:07
1.- British stereotypes.
A stereotype is a fixed idea that people have about what specific social groups or individuals
are like, especially an idea that is wrong. Other terms that are associated with the term
stereotype are prejudice and cliché. The term has a Greek origin: "stereos" means solid or
firm and "typos" mean blow, impression, engraved or mark. This term was first used in the
printing business.
Because stereotypes are standardized and simplified ideas of groups, based on some
prejudices, they are not derived from objective facts, but rather subjective and often
unverifiable ideas. The existence of stereotypes may be explained by the need of groups
of people to view themselves as more normal or more superior than other groups.
Consequently, stereotypes may be used to justify ill-founded prejudices or ignorance and prevent people of
stereotyped groups from entering or succeeding in various activities or fields.
However, stereotypes may also be a funny way of learning a language. Since they are based on old ideas and
traditions, stereotypes can be a good way of getting to know a foreign culture.
If we take the British Isles for example, we observe four different countries: The Scots, Welsh and Northern
Irish, of Celtic descendant, and the English from Angle-Saxon origin.
Though at first sight there are not many differences between them, especially for foreigners, if we asked
people from these countries, we would find out that they see themselves very different. The English for
example, like to see themselves as calm, reasonable, patient and commonsensical people, who should be
distinguished from the excitable, romantic and impulsive Celts. The Celts on the other hand, may consider the
English to be arrogant, patronising and cold, and themselves having all the virtues.
According to tradition, the English are usually associated to the London City gent with his bowler hat and
umbrella. They love queuing and they spent the whole day drinking and drinking cups of tea. Opposite to
them, the Scottish have a reputation for being rude and they prefer drinking Scotch whisky while wearing their
beloved quilt and bagpipes.
On the other hand, the Welsh only speak about sheep, they always wear a woollen pullover or a red rugby top
and they spend the day singing ‘Delilah' by their idol, Tom Jones.
Finally, the Irish are well-known for being friendly and very talkative, and they always spend the day at Irish
pubs drinking Guinness. By means of curiosity, in every British joke, the Irish are always the unintelligent ones.
Facts or fiction? What do you think? If you want to find out, you'd better go to the British Isles!
Autoevaluación
Read the previous text again and answer the following questions.
A stereotype is:
A wrong way of judging people.
Silly things that pass from one generation to another.
A group concept without taking personal characteristics into account.
Oops! Read the text again.
Sorry!
2 de 8 18/04/2021 01:07
Great!
Solución
1. Incorrecto
2. Incorrecto
3. Opción correcta
How many countries are there in the British Isles:
Four: England, Wales, Scotland and Northern Ireland.
Four: England, Wales, Scotland and Ireland.
Five: England, Wales, Scotland, Ireland and Northern Ireland.
Sorry!
Neat!
Read the text again!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
According to Irish, Welsh and Scottish people, what are the English like?
They are arrogant, patronizing and cold.
They are romantic, impulsive and excitable.
None of the others.
Super!
3 de 8 18/04/2021 01:07
Sorry! Read the fifth paragraph again!
Sorry!
Solución
1. Opción correcta
2. Incorrecto
3. Incorrecto
Tom Jones is from:
England.
Scotland.
Wales.
Sorry! Try again.
Oops, sorry!
Well done!
Solución
1. Incorrecto
2. Incorrecto
3. Opción correcta
In British jokes, who are always the silly ones?
Northern Irish.
The Irish.
The Scottish.
4 de 8 18/04/2021 01:07
Oops!
Good job!
Sorry! Try again!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
Think about it
What do you think about stereotypes? Do you agree with them? Think about the most common
stereotypes in Spain and tell your classmates on the forum. Enjoy!
5 de 8 18/04/2021 01:07
1.1.- Song.
Think about it
Look at this picture. Do you know this woman? Can you guess her name?
1. Gwyneth Paltrow.
2. Dido
3. Avril Lavigne.
Mostrar retroalimentación
Amazing! Well done! Her name is Dido.
Dido was born in 1971 in London. She is a world-wide famous singer and she has won several awards
including the MTV Europe Music Award and the BRIT awards for Best British Female and Best Album.
"Thank you" is one of Dido's most acclaimed and famous songs. It first appeared in 1998, though it wasn't
released as a single until 2000. It appeared on a famous film, and it has recently been featured by Eminem in
his song "Stan." Do you already know which song are we talking about?
A step ahead
If you want to sing along with the video you can read the lyrics here.
Letra Traducida Thank You de Dido
Text summary
6 de 8 18/04/2021 01:07
Now it´s your turn
1. Who did she write this song for? Surf the Net for this information.
2. At the beginning of the song, two construction workers put a notice on a door. What does
this notice say?
1. She wrote the song as a tribute to her boyfriend, entertainment lawyer Bob Page; they
got engaged in 2001 but they splited up the following year.
2. Eviction.
Think about it
Now, it is time to learn some curiosities about her life. Surf the Net
for the following information.
1. When is her birthday? When does she officially celebrate

it?
2. According to Dido, what was the most irritating thing that
her parents did to her when she was born?
3. In the text above, it is mentioned that Dido's "Thank you" appeared on a famous film.
Which one?
1. Her birthday is on December 25th , but since this day we celebrate Christmas Day, she
officially celebrates it in June 25th .
2. In her own words: "To be called one thing and christened another is actually very
confusing and annoying. It's one of the most irritating things that my parents did to
me.... Florian is a German man's name. That's just mean. To give your child a whole lot
of odd names. They were all so embarrassing. ...I thought it was cruel to call me Dido
and then expect me to just deal with it."
3. Dido's "Thank you" appeared on the film Sliding Doors directed by Peter Howitt.
7 de 8 18/04/2021 01:07
Appendix.- Licences of resources.

Licences of resources used in "Culture & People". Gossip at the Office!
Resource
Resource (1) Resource information (1) Resource information (2)
(2)
By: Psd. By: Kura.kun.

License: CC by 2.0. License: CC by-sa 2.0.
From: http://www.flickr.com/photos From: http://en.wikipedia.org
/psd/1773824773 /wiki/File:Dido2007.jpg
By: Visual.dichotomy.
License: CC by 2.0.
From: http://www.flickr.com/photos
/visual_dichotomy/3623619145
8 de 8 18/04/2021 01:07
GOSSIP AT THE OFFICE. Communicative Activities. http://localhost:51235/temp_print_dirs/eXeTempPrintDir__yap94/ING08...
GOSSIP AT THE OFFICE. Communicative Activities.
Caso práctico
00:00 01:49
Script
It's Monday morning and Lourdes and Susana take the tube to
work. It's peak hour and as usual, the tube is overcrowded. At
Russell Square station, two men leave the train and the girls can
finally sit down.
Susana: Aaaaahhhh. she yawns. Oh my God, I'm so sleepy. I don't know why, but I wasn't able
to sleep at all last night!
Lourdes: Oh really, ah? That's awful! Maybe you are just nervous about coming back home,
don't you think?
Susana: Yes, maybe.. I don't know... Lourdes, look! What is that man over there reading? Holy
cow! It seems to be a huge newspaper!
Lourdes: Oh that one, the one in blue? Yes, that's a broadsheet! We've been here for nine
months and you haven't seen one yet?
Susana: No, not really! You know I always fall asleep while commuting to the office! He, he... and
what are broadsheets?
Lourdes: Well, as I read once, there are two types of newspapers here: tabloids and
broadsheets. Tabloids are tiny and they are kind of sensationalist, like magazines more or less,
whereas broadsheets are huge and more serious in tone.
Susana: And why are they so big? They must be really difficult to read!
Lourdes: I think it has to be with typography format, since it allows them to carry more news in
more columns, but I'm not sure! Hey! For a change, you should read more than romantic novels!
Susana: OK, whatever... ummm Leicester Square station, I still have some time for a little nap!
Aaaaahhhh! She yawns again and goes back to sleep.
Lourdes: Oh gee! You sometimes get on my nerves!
Think about it
What do you usually do to keep updated? Do you usually read newspapers?
If you lived in the UK, what type of newspapers would you read, Tabloids or Broadsheets? Why?
Enter the forum and share your opinion with your classmates. Have fun!
1 de 13 15/04/2021 14:32
1.- Reading exercise.
British reading habits.
British people watch a lot of television. They are also reported to be the
world's most dedicated home-video users. However, this does not mean
that they have given up reading, in fact they are the world's third biggest
newspaper buyers; only the Japanese and the Swedish buy more.
In Britain, newspaper publication is dominated by the national press. The

morning newspaper is a British household institution; such an important one
that, until the laws were relaxed in the early 1990's, newsagent's were the
only shops that were allowed to open on Sundays so that the people could
buy their papers. Another indication of the importance of the papers is the morning "paper round".
Most newsagent's organize these, and more than one half of the country's readers get their morning
paper delivered to their door by a teenager who gets up around 5.30 a.m every day to earn a bit of
extra pocket money.
In Britain, each of the national papers can be characterized as belonging to one of two distinct
categories. The "quality papers", often called broadsheets and "the popular papers" or tabloids.
Broadsheets are usually printed on large pages and they report national and international news in a
serious tone since they cater for better educated readers. The most important quality diaries are the
Daily Telegraph, The Times, The Guardian, The Independent and The Financial Times. As a curiosity,
many broadsheets measure approximately 11 or 12 inches wide and 20 or more inches wide, which
make them really difficult to handle while reading them, that's why today, sizes are being reduced so
that people can read them easily while commuting to work. In fact, The Independent was the first
newspaper in 2003 to downsize to tabloid format.
On the other hand, tabloids sell to a much larger readership. They contain far less print than the
broadsheets and far more pictures. They use larger headlines and write in a simpler style of English.
While the broadsheets devote much space to politics and other "serious" news, the tabloids
concentrate on "human interest" stories which often mean sex and scandal. The most important
tabloids are The Sun, The Mirror, The Express and The Daily Mail. By means of curiosity, it can be
said that tabloids get their popular name after the name given to compressed tablets marketed as
Tabloid pills in the late 1880s. In these pills, the medicine was condensed in a small space, like
gossip and other information are condensed in Tabloids.
Regarding popularity, Tabloids sell about six times as many copies as the broadsheets. According
to the selling figures, The Sun is the paper that sells most, followed by the Daily Mirror, The Daily
Mail and The Daily Express. If we have a look at the broadsheets, the one that sells most is The Daily
Telegraph, followed by The Guardian, The Independent and The Times. However, there has been an
improvement on past decades. In 1950, for instance, tabloids sold 20 times as many copies as the
broadsheets. Education seems to be having an effect on people's reading habits.
To finish, it can be said that together with the newspapers, in any well-stocked newsagent's in
Britain you will also see rows and rows of magazines catering for almost every imaginable pastime.
There are a few weeklies dealing with news and current affairs, and weekly, bi-weekly or monthly
publication dealing with fashion, art, literature, travelling and Britain's favourite: Gardening and DIY.
Autoevaluación
Read the previous text again and answer the following questions.

According to the text, British people...
2 de 13 15/04/2021 14:32
prefer watching TV to reading newspapers.
read more newspapers than the Japanese but not than the Swedish.
are among the world's fifth bigger newspaper buyers.
Oops! Read the text again.
Sorry!
Well done!
Solución
1. Incorrecto
2. Incorrecto
3. Opción correcta
Until the 1990's...
newsagent's were only allowed to open on Sundays.
newsagents opened seven days a week, whereas the rest of shops only opened 6 days a
week.
people didn't need to go to the newsagent's to buy their newspapers.
Sorry! Read the second paragraph again.
Neat!
Solución
1. Incorrecto
3 de 13 15/04/2021 14:32
2. Opción correcta
3. Incorrecto
Broadsheets compared to tabloids...
contained much serious information and they are bigger in size and number of pages.
are bigger in size and they contained more sensationalistic information.
are bigger in size but they contained less information.
Super!
Sorry! Read the fifth paragraph again!
Sorry!
Solución
1. Opción correcta
2. Incorrecto
3. Incorrecto
Tabloids sell...
twenty times as many copies as broadsheets.
less copies than in the 1950's.
Sorry! Try again.
Well done!
4 de 13 15/04/2021 14:32
Solución
1. Incorrecto
2. Opción correcta
5 de 13 15/04/2021 14:32
2.- Listening exercise.

Listen to the video and answer the following questions below:
4 Media in Britain
Text summary
Autoevaluación
Watch the video carefully and answer these questions.
What day of the week do British people usually buy more newspapers?
On Mondays.
On Sundays.
On Saturdays.
Sorry!
Fantastic!
Sorry, try again!
6 de 13 15/04/2021 14:32
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
What are the main topics in tabloids?
Gossip, human interests and more informal news.
Gossip, scientific matters and serious news.
Scientific matters, politics and serious news.
Excellent!
Sorry! Watch the video again.
Oops! Try again!
Solución
1. Opción correcta
2. Incorrecto
3. Incorrecto
How many different magazines are there?
Around 6400 magazines.
Not exactly!
Great!
7 de 13 15/04/2021 14:32
Sorry, try again!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
The BBC means...
British Broadcasting Corporation and it is a commercial TV.
British Broadcasting Corporation and it is a non-commercial TV.
British Broadcast Corporation and it is an independent TV.
Sorry, try again!
Well done!
Watch the video again!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
How many households in Britain have got a video recorder?
90 percent.
84 percent.
74 percent.
8 de 13 15/04/2021 14:32
Sorry!
Very good!
Try again!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
It's interesting that...
in Britan more people have a television than a microwave.
in Britain more people have a television than a washing machine.
in Britain less people have a television than a washing-machine.
Sorry!
Amazing!
Oops! Watch the video again.
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
9 de 13 15/04/2021 14:32
A step ahead
Now you can read the text of the listening exercise.
Listening script for 'Media in Britain'
10 de 13 15/04/2021 14:32
3.- Speaking exercise.
Think about it
Who do you think are more fond of reading newspapers, men or women? Why?
And magazines? Why?
What do you prefer reading? Why?
Now it's your turn.
Enter the forum and give your personal opinion about the questions above.
Remember that speaking is not reading so try to sound natural. When you
are ready, click on the link below to record your voice and then, send the
file to your tutor. Enjoy yourself!
11 de 13 15/04/2021 14:32
4.- Writing exercise.
Dear Abby is one of the most popular magazine columns in the world.
People usually write to them when they have some kind of problem and
they need some advice.
Now it's your turn.
Make it real!
Imagine you have fallen in love with a colleague but you are really shy and don't know what to do
have an opportunity with that person. Yesterday, while going to the toilet you eavesdropped a
conversation in which he or she said "If someone fell in love with me, I would like him/her to take
the first step." Write an email to Dear Abby in which you tell her about this situation and ask her for
some advice. Try to use some of the vocabulary and expressions learned within the units. Try to
sound natural. Have fun!
12 de 13 15/04/2021 14:32

Licences of resources used in section "Communicative Activities".
Resource
Resource (1) Resource information (1) Resource information (2)
(2)
By: Apdk. By: Leeks.

License: CC by 2.0. License: CC by-nc 2.0.
From: http://www.flickr.com/photos From: http://www.flickr.com/photos
/62337512@N00/3902764265/ /observatoryleak/296673899
By: Roy1Gray. By: Felipe Skroski.

License: CC by-nc 2.0. License: CC by 2.0.
/36847996@N00/150746727 /felipeskroski/186756703/
By: Rosie Cottom.

License: CC by-nc-sa 2.0.
/pinwheels-folly/3668475189
13 de 13 15/04/2021 14:32
GOSSIP AT THE OFFICE. Session 1.- Who's that chick? http://localhost:51235/temp_print_dirs/eXeTempPrintDir_1vKZr6/ING08...
GOSSIP AT THE OFFICE. Session 1.- Who's that

chick?
Caso práctico
00:00 01:32
Script
We are almost at the end of the FCT internship and the girls
can't stop thinking about their adventure coming to an end. For
them, these nine months have been the best in their lives and no
doubt, this experience has helped them not only to improve their English and learn a real job,
but also, to develop their personalities and grow up as adults.
It's Sunday evening and like every week, Lourdes, Susana and Kate are having a delicious
pint of beer at The Moon, their favourite pub in Leicester Square.
Susana: Umm, delicious! I'm gonna miss having a delicious lager with you guys when we're
back in Spain!
Kate: Oh, please don't say that! I can't believe the internship is almost over and you have to go
back to your country, that's awful!
Lourdes: I know... But don't worry, we'll definitely be in touch and you have to come and visit!
Kate: Yes, but it won't be the same! I'm gonna miss you guys!
Susana: Come on Kate, cheer up! We'll definitely have a good time this summer when we
change this delicious Lager for some 'pescaito frito' at the beach!
Kate: Oh yes! I wanna try that 'PESCAITO' and 'TORTILLA' Yummy!!!
Lourdes and Susana: He, he, he … Y OLÉ.
Think about it
It's a fact that we don't talk to our boss in the same way as we do to our friends. That's why
register is so important when learning a foreign language. English speech is full of slang words,
especially among young people. Take a look at the expressions below, can you guess their
meaning? Use the urban dictionary to help you. Have fun!
"That sucks!", "Dude", "That's fricking awesome!", " chick", "Holy cow!"
"That sucks!" means that something is awful, terrible.

"Dude" is the way Americans address to their friends, partners etc.
1 de 33 17/04/2021 22:48
"That's fricking awesome!" means that something is really exciting or cool.

"Chick" the newest slang word for girl, woman.
"Holy cow!" shows surprise meaning "Oh, my God!"
2 de 33 17/04/2021 22:48
1.- What to say: A little bit of gossip.
Citas Para Pensar
"Gossip is a sort of smoke that comes from the dirty tobacco-pipes of those who
diffuse it; it proves nothing but the bad taste of the smoker." George Eliot
Caso práctico
The girls continue at The Moon. They are having a really good time
remembering those funny situations they have had to face in
London when suddenly, someone enters the pub.
Lourdes: ...and Susana replies: sorry, but this is mine!
Susana, Lourdes and Kate: he, he, he, he... (they laugh and
laugh).
Kate: he, he, he. You're so funny girls! (she says laughing).
Susana: Oh my God! Don't look behind you! Mr. Parker is here!!! (Susana whispers excitedly)
Lourdes and Kate: Where?
Susana: Right there, by the door! (she whispers) Ooh, he's so cute!! I think I'm in love...
Lourdes: He, he. Again Susana? I think it's twice this week, she says ironically.
Susana: No, no, this time is different, I think he is the hottest guy in the … oh no!!! (she interrupts
what she's saying) Who's that chick????
Kate: Oh, that lady? The one in red? It's Mrs. Parker, his wife!
Susana: What??? His wife?? Oh no, I can't believe it!! No, no, no... How can I have such bad
luck! she says kind of disappointed.
Kate: I'm so sorry Susana (she says sadly) I thought you knew it!
Susana: How long have they been married for? Where did they meet? Did they go to college
together? Where does she work? What's her name? Is she nice? (she keeps asking questions).
Kate: Hey, stop it! I don't know! You're driving me nuts! (she answers kind of desperate).
Susana: (about to cry) Sorry...
Lourdes and Kate laugh endlessly.
Think about it
3 de 33 17/04/2021 22:48
How gossip are you?
Do you like keeping updated about other people's personal life?

When you see someone in good company, do you like telling the others what you saw?
A step ahead
Click on the link below and take a quiz to find out if you are a gossip. Have fun!
Are you a gossip? Take the gossip quiz.
4 de 33 17/04/2021 22:48
1.1.- Office gossip.

It starts out innocently with someone at the canteen saying, "Isn't it a shame
about Mary?" Clueless, you reply, "What about Mary?" "Haven't you heard
about her husband?" When you answer in the negative, your colleague
seizes the moment to fill you with all the details about Mary's husband having
an affair with none other than your boss's wife, and poor Mary is now in
rehab because she started drinking to drown her misery. Of course, since
your boss's wife is also involved, you are curious to find out if he knows about
his wife's infidelity. And before you've finished drinking your coffee, you've
entered the vicious cycle of gossip that too often contaminates a workplace.
The consequences of participating in office gossip always affect at least two or more people. First, consider the
person who is the gossip spreader. Why is this person presenting the information? Can any good come
from it? Will the information benefit you or the office in which you work? What's in it for the gossip?
If the answers to these questions are fuzzy, you can probably assume the news bearer is revealing
something others don't yet know. Such "news," whether accurate or not, provides a momentary feeling of
superiority and control that the gossip probably lacks otherwise. If this person's work performance isn't
good enough for recognition, then the next best option is to be the person with the latest inside dirt.
Unfortunately, a gossip isn't satisfied just possessing the information, since knowledge that isn't shared is
wasted. This is where others get implicated without necessarily being willing participants. Even the
"innocent" are drawn in to the gossip's web by merely listening. For a few minutes, this person has everyone's
undivided attention, and this is "reward" enough.
While gossips themselves might not immediately suffer for their loose tongues, eventually they will be found
out. The consequences may include poor performance reviews, no pay raises, reprimands from supervisors,
or possibly dismissal because of their involvement in destroying office morale and team work.
Gossips are usually willing to share their wealth of information, so others have little trouble knowing who they
are. Smart co-workers will learn to avoid them any way they can, even though this is not always easy or
possible. Even if you yourself don't initiate gossip, just listening to it carries consequences. If several people
are present when a gossip is revealed, you may be credited as the source at some later point just because you
were present. People's memories aren't always accurate.
Of course, the one who suffers most is the person everyone is talking about. Even if the rumour proves to be
just that, the damage has been done. Those who have heard the gossip will be unable to completely erase
it from their minds. The consequences for this person might be devastating.
Since no one benefits from gossip, why do we get involve in it? Just remember, if you don't gossip, you don't
have to worry about someone betraying your confidence and telling other people what you said. And
remember: distance yourself from gossips since you are known by the company you keep.
Autoevaluación
Read the previous article again and answer these questions:

Gossip people usually spread rumours because...
they love being the centre of attention.
they enjoy telling bad things about their colleagues.
they love talking about things others don't know.
5 de 33 17/04/2021 22:48
Awesome!
Oops, are you sure you understood the text?
Try again!
Solución
1. Opción correcta
2. Incorrecto
3. Incorrecto
How in the long run do gossip people suffer the consequences of their actions?
With time, no one trusts them and they may end up alone.
They usually develop a bad reputation in the office and sometimes,they may even get fired.
As time goes by, bosses get to know them better and they are usually offered promotions.
Sorry!
Congrats!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
What's the author's opinion about gossip?
Gossip isn't good or bad, it's just gossip.
6 de 33 17/04/2021 22:48
Gossip is nothing but lies and we should walk away from it.
Gossip isn't that bad, but we should ignore it.
Are you sure you understood the text?
Great!
Sorry!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
Think about it
There are three different words or expressions in the text used to talk about the person who talks
about the others. One is gossip, what are the other two ones?
News bearer and Gossip spreader.
7 de 33 17/04/2021 22:48
1.2.- To gossip or not to gossip?
As we read in the previous section, gossip usually starts by a somehow "innocent

comment" and from there it spreads by word of mouth triggering the weirdest
situations. Here you have some of the most common ways in which gossip starts,
watch out and mind the way you start conversations or you may achieve a bad
reputation.
Ways of starting a gossip conversation.
WAYS OF STARTING A GOSSIP MODOS DE COMENZAR UNA

CONVERSATION CONVERSACIÓN COTILLA
¿Te has enterado lo que le ha pasado a

Have you heard about Jane?
Jane?
Have you heard the latest gossip? ¿Has escuchado el último cotilleo?
I've got the juiciest bit of gossip ¡Tengo el cotilleo más jugoso que te puedas
ever! imaginar!
Do you want to hear some gossip? ¿Quieres escuchar un cotilleo?
Guess what? ¿Adivina qué?
You'll never believe what I've just ¡No te vas a creer de lo que me acabo de
heard! enterar!

In addition, once we have raised the topic, Gossip conversations are usually followed by telling the other
person not to tell anyone plus what he or she shouldn't tell followed by a whisper. Here are some of the
most common ways to say so:
Keep it secret!
KEEP IT SECRET! ¡MANTENLO EN SECRETO!
Listen, don't tell anyone but James and Escucha, no se lo digas a nadie pero ¡James y Susan
Susan are having an affair! tienen un lío!
Obviously, you didn't hear this from me but Ni que decir tiene que yo no he dicho nada pero ¡Susan
Susan is getting divorced! se va a divorciar!
Don't tell anyone but James and Susan's No se lo digas a nadie pero ¡el matrimonio de James y
marriage is over! Susan se ha terminado!
Of course, I didn't tell you this but Mary is Por supuesto yo no te he dicho nada pero ¡Mary se va a
having plastic surgery! hacer una operación estética!
A step ahead
Listen to a real gossip conversation by clicking on the link below, have fun!
How to Gossip.
8 de 33 17/04/2021 22:48
If you have any problems understanding, read the script while listening.
Listening script. (0.02 MB)
9 de 33 17/04/2021 22:48
1.3.- Now put it into practice.
Autoevaluación
Read the following paragraph, and fill in the gaps with the correct words from the table.
There are more words than you need. Good luck!
guess – gossip – heard – feel – tell – believe
Listen, don't anybody else, OK? because if word gets out people will know it's me who
told you, but the thing is, have you about Joseph? Well, wait till I tell you. You'll never
what I saw last week. I was coming out of the building and they were having a huge kiss!
Can you it?
Enviar
A step ahead
What is the latest gossip you have heard? Surf the pages below or any other sensationalistic
magazine and choose the the juiciest gossip ever.
Hello magazine.
The Mirror.
Surf the net for the juiciest gossip ever.
Think about it
As a good gossip spreader, you need to tell your colleagues what you just
found out, write down what you would say to them. Remember to use the
sentences in section 1.1. When you are done, enter the forum and record
your voice, then, send the file to your tutor. Try to be natural and have fun!
10 de 33 17/04/2021 22:48
2.- How to say it: Reported Speech I.
Think about it
Read the following sentences carefully. What is the difference between them?
Mary: "I will answer his email as soon as possible."
Mary said that she would answer his email as soon as possible.
Great! As you may have noticed, in the first sentence we listen to Mary's exact words,
whereas in the second one, another person talks about what Mary said. Therefore, we can
conclude that sentence number one is in Direct Speech, whereas sentence number two
goes in Indirect Speech.
Ejercicio Resuelto
Click here to read the Spanish version.
¡Genial! Como habrás observado, en la primera frase escuchamos las palabras exactas
que Mary dijo, mientras que en la segunda alguien nos cuenta lo que Mary dijo. Por tanto,
podemos concluir que la primera frase va en Direct Speech (estilo directo) y la segunda en
Reported Speech (estilo indirecto).
As we observed above, Reported Speech is frequently used in daily life conversations to

tell someone about what a third person said before. However, when reporting, the
sentence usually undergoes some changes:
The Verb goes a step backwards in time. For example:

Mary: "I'm going next week" (present continuous) to Mary said that she was going
the following week (past continuous).
The subject also changes: "I" is changed by "she".

Time expressions: "next week" changes to "the following week" or "the week
after."
When dealing with Reported Speech there are three types of sentences: Statements, Questions and
Commands: however, in this section, we will concentrate on the first two ones.
11 de 33 17/04/2021 22:48
Ejercicio Resuelto
Click here to read the Spanish translation.
Tal y como observamos arriba, El reported speech está muy presente en nuestro día a día
cada vez que le contamos a alguien lo que una tercera persona nos ha dicho. Sin
embargo, hay que tener en cuenta que a la hora de hablar en estilo indirecto, la frase
suele sufrir algunos cambios:
El verbo retrocede un paso en el tiempo.

El sujeto y la expresiones temporales cambian.
12 de 33 17/04/2021 22:48
2.1.- Reporting Statements.

When reporting a statement in English there is usually a backshift of tenses.
Example: Susan: "I worked in an office." Susan said that she worked in an
office. Here you have a table with the most common changes.
Backshift of tenses.
FROM (Direct Speech) TO (Reported Speech)
Simple Present. Simple Past.
Simple Past.
Present Perfect. Past Perfect.
Past Perfect.
Will. Would.
Progressive Forms.
Am / are / is. Was / were.
Was / were.
Has been. Had been.
Had been.
If the sentence contains an expression of time, you must change it as well:
Peter: "I worked in the project yesterday."

Peter said that he had worked in the project the day before.
Shifting of expressions of time.
FROM (Direct Speech) TO (Reported Speech)
This (morning, evening, month...) That (morning, evening, month...)
Today / this day. That day.
These (days, months …) Those (days, months ...)
Now. Then.
(a week, month...) ago. (a week, month …) before.
Last weekend. The weekend before/ the previous weekend.
Here. There.
Next (week, month...) The following (week, month...)
Tomorrow. The next / following day.
13 de 33 17/04/2021 22:48
A step ahead
If you need further information on Reported Speech check the link below.
Reported Speech Theory.
14 de 33 17/04/2021 22:48
2.2.- Now put it into practice (I).
Autoevaluación
Choose the correct Reported Speech version of each statement:
Tom said, “I want to visit my friends this weekend.”

Tom said he wants to visit his friends that weekend.
Tom said he wanted to visit his friends that weekend.
Tom said he wanted to visit his friends this weekend.
Sorry, try again!
Congratulations!
Review the theory again!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
Jerry said, “I'm studying English a lot at the moment.”

Jerry said he was studying English a lot at that moment.
Jerry said he was studying English a lot at the moment.
Jerry said I was studying English a lot at that moment.
Awesome!
Sorry!
Try again!
15 de 33 17/04/2021 22:48
Solución
1. Opción correcta
2. Incorrecto
3. Incorrecto
They said, “We've lived here for a long time.”

They said they have lived there for a long time.
They said they lived here for a long time.
They said they had lived there for a long time.
Oops! Sorry!
Try again!
You rock!
Solución
1. Incorrecto
2. Incorrecto
3. Opción correcta
He asked me, “Have you finished reading the newspaper?”

He asked me if had I finished reading the newspaper.
He asked me if I had finished reading the newspaper.
He asked me if I finished reading the newspaper.
Amazing!
Sorry, read the theory again!
Oops!
Solución
1. Opción correcta
16 de 33 17/04/2021 22:48
2. Incorrecto
3. Incorrecto
“I get up every morning at seven o'clock.” Peter said.

Peter said he got up every morning at seven o'clock.
Peter said I got up every morning at seven o'clock.
Peter said he had got up every morning at seven o'clock.
Great job!
Sorry!
Are you sure? Try again!
Solución
1. Opción correcta
2. Incorrecto
3. Incorrecto
Autoevaluación
Read the following sentences and put them in Reported Speech.
She said, "I want an ice-cream." → She said that she wanted an ice-cream.
1. He said, "I am writing the report tomorrow." → He said that

.
2. You said, "I will do this for him." → You said that .
3. She said, "I am not hungry now." → She said that
.
4. They said, "We have never been here before." → They said that
.
5. They said, "We were in London last week." → They said that
.
Enviar
1. He said, "I am writing the report tomorrow." → He said that he was writing the report
the following day/ the day after.
2. You said, "I will do this for him." → You said that you would do that for him.
3. She said, "I am not hungry now." → She said that she wasn't hungry at that
moment.
17 de 33 17/04/2021 22:48
4. They said, "We have never been here before." → They said that they had never been
there before.
5. They said, "We were in London last week." → They said that they had been in
London the previous week/ the week before.
18 de 33 17/04/2021 22:48
2.2.1.- Now put it into practice (II).
Autoevaluación
The following sentences in Reported Speech are full of mistakes, correct them!
1. Susan: "My supervisor is travelling to China tomorrow." Susan said that his supervisor is
travelling to China tomorrow.
.
2. Steve: "I need to postpone our meeting till Monday" Steve said that he needs to postpone
our meeting till Monday.
.
3. Paul and Mary: "We will travel to Europe if we have enough money."They said they are
travelling to Europe if we have enough money.
Enviar
1. Susan: "My supervisor is travelling to China tomorrow." Susan said that his supervisor
is travelling to China tomorrow.
Susan said that her supervisor was travelling to China the following day / day
after.
2. Steve: "I need to postpone our meeting till Monday" Steve said that he needs to
postpone our meeting till Monday.
Steve said that he needed to postpone our meeting till Monday.
3. Paul and Mary: "We will travel to Europe if we have enough money."They said they are
travelling to Europe if we have enough money.
They said they would travel to Europe if they had enough money.
A step ahead
If you need further practice on the topic watch the following videos. They will be very helpful!
Keep going, you're doing great!
19 de 33 17/04/2021 22:48
Reported Speech (Intro) - … Reported Speech (Changi…
Text summary Text summary
2.3.- Pronunciation: Stress and intonation.
Think about it
Read the following sentence aloud. How many seconds does it take you to pronounce it?
The beautiful mountain appeared transfixed in the distance.
What about this one?:
He can come on Sundays as long as he doesn't have to do any homework in the evening.
Time required? Probably about 5 seconds both of them.

Wait a minute! the first sentence is much shorter than the second sentence, how can it
be? The reason is quite simple, read the following explanation.
Ejercicio Resuelto
Lee la siguiente frase en voz alta. ¿Cuántos segundos tardas en pronunciarla? The
beautiful mountain appeared transfixed in the distance. ¿Y qué tal esta otra? He can come
on Sundays as long as he doesn't have to do any homework in the evening. ¿Cuánto
tiempo has necesitado? Quizás unos 5 segundos en ambos casos. ¡Espera un segundo!
¿cómo puede ser que siendo la primera frase más corta se tarde lo mismo en pronunciar
ambas? La razón es bastante simple, lee la siguiente explicación:
English is considered a stressed language while many other languages are

considered syllabic. What does that mean? It means that, in English, we
give stress to certain words while other words are quickly spoken. In other
languages, such as French or Italian, each syllable receives equal
importance (there is stress, but each syllable has its own length).
20 de 33 17/04/2021 22:48
Let's look at a simple example: the modal verb "can". When we use the
positive form of "can" we hardly pronounce it.
Example: They can come on Friday.
On the other hand, when we use the negative form "can't" we tend to
stress the fact that it is the negative form by also stressing "can't":
They can't come on Friday.
Therefore, the sentence, "They can't come on Friday" is longer than "They can come on Friday"
because only in the first sentence, the modal is stressed.
So, what does this mean if you want to learn speaking skills in English? Well, first of all, you need to
understand that CONTENT WORDS (like nouns, adjectives and adverbs) are generally stressed,
whereas FUNCTION WORDS (such as determiners, auxiliaries, prepositions, conjunctions and
pronouns) are non-stressed.
Finally, let's return to the examples at the beginning to demonstrate how this affects to speech.
The beautiful Mountain appeared transfixed in the distance. (14 syllables)

He can come on Sunday s as long as he doesn't have to do any homework in the evening. (22
syllables)
Even though the second sentence is approximately 30 % longer than the first one, both sentences
take the same time to speak. This is because there are 5 stressed words in each sentence.
Ejercicio Resuelto
ACENTUACIÓN Y ENTONACIÓN EN INGLÉS.

El inglés está considerado como una lengua “enfática ”, mientras que el resto de lenguas
son meramente silábicas. Pero ¿Qué significa esto? Básicamente que en inglés como
norma general, solemos dar más énfasis a ciertas palabras, mientras que otras las
pronunciamos de forma más rápida. En otras lenguas como por ejemplo el francés o el
alemán, aunque hay énfasis, todas las sílabas tienen la misma importancia.
A modo de ejemplo observemos como el verbo modal “can” a penas se pronuncia en
oraciones afirmativas, mientras que en oraciones negativas recibe un énfasis especial
para distinguirlo de la oración negativa.
Por tanto, ¿qué significa esto si quieres aprender inglés? Bueno, pues que ante todo
necesitas saber distinguir entre los llamados lexemas como nombres, adjetivos y
adverbios, es decir palabras con significado completo, y las palabras funcionales tales
como determinantes, auxiliares, preposiciones, conjunciones y pronombres.
Para finalizar, si echamos un vistazo a los dos ejemplos del principio, observamos que
aunque la segunda frase es casi un 30 % más larga que la primera, ambas tardan en
pronunciarse lo mismo, ya que las dos tienen 5 palabras en las que hay que enfatizar.
21 de 33 17/04/2021 22:48
Think about it
Read the following sentence aloud paying attention to stress and intonation.
Our school is the BEST in town. The teachers are friendly, and VERY KNOWLEDGEABLE
about English. I've studied at the school for two years and my English is becoming VERY
GOOD. I hope you will visit our school and try an English class. MAYBE we can become
FRIENDS!
A step ahead
Listen to previous paragraph pronounced by a native speaker.
Stress and Intonation I.
Click on the following link to go on practising stress and intonation.
Stress and Intonation II.
In this day and age, facts, statistics and other numbers are used to
prove EVERYTHING. Intuition, gut feelings and personal preferences
are all OUT THE DOOR. Of course, there ARE some who are trying to battle this trend.
Recently, Malcolm Gladwell wrote BLINK, a best-seller which explores the USEFULNESS of
making SPLIT-SECOND DECISIONS based on INTUITION rather than careful consideration of
all the facts and figures.
In his book, Gladwell argues that INITIAL IMPRESSIONS - or GUT-FEELINGS - are quite
rational. However, that this "split-second" thinking process moves FASTER than what we
usually associate with thinking. If YOU are one of these people - and there are MANY of us -
Blink provides "PROOF" that you're actually quite a RATIONAL HUMAN BEING.
22 de 33 17/04/2021 22:48
3.- Words you need: Tricks to get cheaper online

tickets.
It's time for Lourdes and Susana to start looking for their plane tickets back home. As
usual, they haven't got much money left and therefore they read an article to learn
how to get cheaper ones.
The prices of airline tickets vary and change in as little as an hour or a day. The
cheap ticket or the discount seat you are looking for, might be gone by the time you
call. Of course, there is a chance that tickets for the flight you want are cheaper when
you call later. But experience had taught us that the first possibility is more likely.
However, there are ways, or tricks to increase your chances of finding a good deal,
but remember: Keep the prices of your airline tickets to yourself because your plane neighbour is likely to
murder you if he finds out that you only paid half of the amount he did!
First of all, whether you intend to use the Internet or travel agency, start your search early. By early, I don't
mean a week or an hour before. A month before your desired date is ideal to find better prices of airline tickets.
But watch out!. Don't buy just yet, first search. It'll give you an idea of how much and when the rates are likely
to fluctuate or inflate at later dates.
To start with, do not give definite dates when you call the airline. Simply, ask for the lowest rates for your
destination and say that your travel date and time are flexible. This is especially good if airfare price is more
important than your dates like if you're only considering a vacation or personal trip. It is easier to change travel
dates than to pay for expensive airline tickets. To clue you in, winter is the cheapest season to fly except for
the days before the Christmas holidays. If you can afford it, arrange for vacation trips during the winter.
Another trick to save a lot on tickets is to adjust your flight schedules. Ask the airline for the late flights
rather than peak hours. The two a.m. flights are generally half-priced compared to morning and mid-
morning flights.
Don't get too excited about discounts; most come with restrictions so research and ask before you purchase
your airline tickets. Discounts only work for you if you purchase tickets within the restriction rules. These rules
are easy like advance purchase or Saturday night reservation. Advance purchase requires you to buy your
tickets a week or three in advance. This guarantees that you have discount seats. Stays or trips that include a
Saturday night fall under excursion trips which are cheaper than business trips. Learn about discounts and
restrictions so you can use them to your advantage. Also, get round trip tickets instead of using another airline
for your return - they are priced the same.
Lastly, buy airline tickets and use them at the appointed time. Cancellation of flights and rescheduling often
have stiff penalties. The 100 pounds you saved from your discounted ticket may not be enough to cover
penalties.
Enjoy your trip, after all, the cheap airline tickets you have are not really good deals if you don't enjoy them.
Autoevaluación
Read the text again and answer these questions.

What does experience say when trying to get those cheap tickets you were looking for?
The tickets you were looking for are cheaper than you expected.
The tickets are sold out when you decide to buy them.
The tickets are cheaper if you wait and call later.
23 de 33 17/04/2021 22:48
Sorry, read the text again!
Congratulations!
Are you sure? Read the text again!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
When buying the tickets from the airline…
you should give them the exact dates so that you get the tickets you are looking for.
you should tell them your travel date is flexible.
you shouldn't say your date is flexible or they will think you are desperate.
Oops, sorry!
Amazing!
Try again!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
A Good way of saving money when buying online tickets is:
buying your tickets for winter, except for Christmas holidays.
24 de 33 17/04/2021 22:48
buying off-peak tickets.
buying your tickets on week-days.
Oops, are you sure you understood the text?
You rock!
Sorry!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
According to the text, If you can't use your ticket for the appointed time...
…you will have to get a new one if you want to get to your destination.
…don't worry, get another one.
…you might have to spend some extra money to cover penalties.
Oops, review the text again!
Sorry!
Congratulations!
Solución
1. Incorrecto
2. Incorrecto
3. Opción correcta
25 de 33 17/04/2021 22:48
26 de 33 17/04/2021 22:48
3.1.- Buying your plane ticket online.

As we read in the previous section, buying plane tickets online is usually cheaper
than buying them in a travel agency. Here you have some useful vocabulary to
take into account.
Buying plane tickets online.
USEFUL VOCABULARY TRANSLATION
Airport code. Código de aeropuerto.
Anytime. A cualquier hora.
Book. Reservar.
Business class. Primera clase.
Card holder's name. Nombre que aparece en la tarjeta de crédito.
Card Verification number. Código de seguridad de la tarjeta de crédito.
Credit card billing Dirección a la que enviar la factura de la

address. compra.
Credit card number. Número de la tarjeta de crédito.
Date of birth. Fecha de nacimiento.
Direct flights / Non-stop. Vuelos directos, sin paradas.
Economy class / Low

Bajo coste.
cost.
Expiration date. Fecha de caducidad de la tarjeta.
Fees and Taxes. Impuestos.
First class. Primera clase.
First name. Nombre.
Flexible dates. Fechas flexibles.
Fly from. Salida desde. / salida.
Fly to. Llegada a. / Destino.
Gender. Sexo.
Infants on lap. Niños/as que viajan en brazos de sus padres.
Infants on seat. Niños/as que ocupan asiento.
Last name. Apellido.
Multiple cities. Destinos múltiples, más de una ciudad.
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One way. Vuelo de ida.
Payment information. Información de pago.
Return flight. Vuelo de vuelta.
Round trip. Vuelo de ida y vuelta.
Search. Búsqueda.
Seniors. Jubilados, jubiladas.
Title: Mr. Mrs. etc. Título: Señor, señora etcétera.
To Transfer. Cambiar de vuelo o lugar.
Traveller details. Datos del pasajero.
Unaccompanied minor. Menor que viaja solo.
28 de 33 17/04/2021 22:48
Autoevaluación
Match the words in A to their definition in B. Have fun!
Matching exercise
A Match B
1. Card holder's a. Date in which something comes to an end or stops being

name. in use.
2. Senior. b. A ticket valid to travel to a place and back again.
c. The cheapest and least comfortable type of seats on an

3. Flexible date.
aircraft.
4. Expiration date. d. Day and month in which a person was born.
e. Name which appears on a card, usually an ID or credit

5. Round trip.
card.
f. The physical and/or social condition of being male or

6. Date of birth.
female.
g. Able to change or be changed easily according to the

7. Gender.
situation.
8. Economy tickets. h. People over 60 years old.
Enviar
Autoevaluación
Complete the sentences in A by matching them to the words in B. Be careful, there are two
extra words you don't need to use!
Matching exercise
A Match B
1. You will need to ______ to a different plane in Edinburgh. a. Destination.
2. Be sure to be at the gate, at least 30 minutes before b. Card holder's

______. name.
3. Are there any ______ available? c. Credit card details.
4. What is your ______ on this trip? d. Round trip.
5. Fill in all your ______ before clicking on "Book". e. Transfer.
29 de 33 17/04/2021 22:48
f. Departure.

g. First class seats.
Enviar
"b. Card holder's name" and "d. Round trip" are the extra words.
Now it's your turn

Make it real!
Imagine you live in Los Angeles (California) and you need to travel to
New York City. Check the website below for the cheapest fare for two
adults, a 6 month-baby and a 7 yeared-old child. You can make up
the dates. When you are done, copy the page and paste it in a word
document, finally send it to your tutor. Have fun!
Book your own plane ticket.
30 de 33 17/04/2021 22:48
3.3.- Business idioms.
Think about it
Read the idioms below, do you know the meaning of the any of
them?
Travelling broadens your mind.

To travel light.
Bad news travels fast.
To be in the same boat.
To jump on the bandwagon.
To be the fifth wheel.
Autoevaluación
Match the following idioms with their meaning.
Matching exercise
Idioms Match Meaning
1.- When you travel, you learn things about the people and
To travel light.
places you see.
2.- If a person or organization jumps on the bandwagon, they

Bad news travels
decide to do something when it is already successful or
fast.
fashionable.
To be in the same 3.- Information about trouble or misfortune disseminates

boat. quickly. (more quickly than good news)
To jump on the
4.- To bring very few things with you when you go on a trip.
bandwagon.
Travelling 5.- This expression refers to a person who finds themselves in

broadens your a situation where their presence is unnecessary and as a
mind. result they feel useless.
To be the fifth
6.- To be in the same unpleasant or difficult situation.
wheel.
Enviar
Autoevaluación
Do you know their equivalent into Spanish? Surf the Net and look for their translation into
31 de 33 17/04/2021 22:48
Spanish. Then, try to learn then by heart! Good luck!
1. To travel light: .
2. Bad news travels fast: .
3. To be in the same boat: .
4. To jump on the bandwagon: .
5. Travelling broadens your mind: .
6. To be the fifth wheel: .
Enviar
1. To travel light: Viajar ligero de equipaje.

2. Bad news travels fast: Las malas noticias vuelan.
3. To be in the same boat: Estar en el mismo barco.
4. To jump on the bandwagon: Subirse al carro.
5. Travelling broadens your mind: Viajar abre tu mente.
6. To be the fifth wheel: Ser el último mono.
32 de 33 17/04/2021 22:48
Appendix.- Licenses of resources.

Licenses of resources used in session 1. "Who's that chick?"
Resource Resource
Resource information (1) Resource information (2)
(1) (2)
By: Lydiashiningbrightly. By: Stevendepolo.

License: CC by 2.0. License: CC by 2.0.
/lydiashiningbrightly/5353251398/ /stevendepolo/3377332163/
By: John the Geologist. By: Amyvdh.

License: CC by-nc-sa 2.0. License: CC by-nc 2.0.
/jtadams/173872109/ /amyvdh/3046056917
By: aaipodpics. By: Docpop.

License: CC by-nc-sa 2.0. License: CC by-nc 2.0.
/aaipodpics/6334255733/ /docpopular/5592199823
By: Sean MacEntee. By: Kainita.

License: CC by 2.0. License: CC by-sa 2.0.
/smemon/5097971910 /kainita/348866912/
By: Aftab. By: Sara Sosiak.

License: CC by nc 2.0. License: CC by-nc 2.0.
/aftab/4030225389/ /secret_canadian/65404968
By: Martin Kalfatovic. By: Dan 4th.

License: CC by-nc-sa 2.0. License: CC by 2.0.
/travelinglibrarian/4976875948 /dan4th/144369022
By: SlipStreamJC.
License: CC by-nc 2.0.
/slipstreamjc/2043193821
33 de 33 17/04/2021 22:48
GOSSIP AT THE OFFICE: Session 2.- Going shopping. http://localhost:51235/temp_print_dirs/eXeTempPrintDir_UF370D/ING0...
GOSSIP AT THE OFFICE: Session 2.- Going

shopping.
Caso práctico
00:00 01:14
Script
Susana: Uffff... One more month and everything will be over!

Susana thinks to herself.
Lourdes: What's wrong Susana? Are you OK?
Susana: ...Oh.. me? (she is kind of daydreaming) Sorry, I was

just thinking about this being our last month here!
Lourdes: I know! I can't believe it! Time has travelled so fast!
Susana: I feel really weird, because on the one hand I'm looking forward to going back home,
sunbathing and trying my mum's fabulous paella! ...However... leaving all this... ufff , I prefer not
to think about it!
Lourdes: Yeah, the same happens to me and I can't stop thinking "now what?" What am I doing
next year? Uff. We'd better not think about that! You know what?
Susana: What?
Lourdes: Let's go shopping! Kate told me that today all the shops are having sales! We should
bring some presents for our family and friends, don' t you think?
Susana: Oh great! You are right! We can' t go back home empty-handed! so... let's go
shopping!!!.
Lourdes: Yes! We should enjoy our last month here! Let's go!
Think about it
Write in the forum.
When we spend some time abroad or in any other place different from our home, it's normal to
have mixed-feelings. Have you ever been in the same situation as our friends? When was it?
How did you feel? Enter the forum and tell your classmates.
1 de 29 18/04/2021 00:59
1.- What to say: Let's go window shopping.
Citas Para Pensar
"But it is a cold, lifeless business when you go to the shops to buy something, which
does not represent your life and talent, but a goldsmith's."
Ralph Waldo Emerson.
Caso práctico
Lourdes and Susana go to the nearest tube station. There, they

take the Bakerloo Line till Notting Hill Gate, and there, they change
to the Central Line to Oxford Circus.
Lourdes: he, he, he...
Susana: What are you laughing at?
Lourdes: He, he .. I was thinking about the first day we had to take the underground, remember?
Susana he, he ... oh yeah! He, he... we didn't even know how to buy a ticket! (she says laughing).
Lourdes: I know! He, he... ufff, we've learned so many things here!! (kind of sad).
A few hours later...
Susana: Yes, it's unbelievable, but true! Oh look! It's Harrods!!! let's go there! (very excited).
Lourdes: Ufff... I'm exhausted! Are you kidding me? Harrods it's really expensive even on
sales!
Susana: I know, but we don't need to spend any money, let's just take a look! I've heard it's quite
interesting going inside, not for the stuff you may buy, but for the people! And who knows... what
If we find this really cute rich guy...
Lourdes: (She interrupts what Susana is saying) yeah, and he falls in love with me! Come on
Susana!... OK... (kind of tired) let's go in...
Susana: Great! How exciting!
Think about it
And you? Have you ever been to Harrods? What do you know it? Who is the owner? Why is it
famous for? Surf the Net for this information and share your information, stories etc. with your
classmates. Have fun!
2 de 29 18/04/2021 00:59
1.1.- Going shopping.
Going shopping can be really interesting when you go abroad. You don't even need to
spend any money, just go to to the stores and mix with the local people, you will learn a
lot about the culture, people's preferences, and who knows! You may even discover a
new trendy style!
When going to the shops, there are some useful phrases that you need to know to
get by. Here you have some of the most common ones.
Going shopping.
What to say when shopping. What to say when shopping.
¿En qué puedo ayudarle?/ ¿Le ayudo en

Can I help you?
algo?
Could you help me, please? ¿Me puede ayudar por favor?
Yes, please. I'm looking for... ( a pair of Si, por favor. Estoy buscando...(unos
jeans, a T-shirt...) vaqueros, camiseta..)
No thanks, I'm just looking!/ I'm just

No gracias, sólo estoy mirando.
taking a look!
Excuse me, where can I try this on? Perdone, ¿dónde me puedo probar esto?
The changing rooms are over there! ¡Los probadores están por allí!
What size are you?(A.E) / What size do

¿Qué talla tiene?
you take?(B.E)
I'm an "L" please / I take an "L",

Tengo la "L" por favor.
please.
¿Le queda bien? / ¡Le queda realmente

Does it suit you? / It really suits you.
bien!
Me temo que es demasiado

I'm afraid it's too small/big. Have you
pequeño/grande. ¿Tiene una talla más
got a smaller/bigger size, please?
pequeña/grande?
Have you got this one in a different ¿Lo/la tiene en un color diferente, por
colour, please? favor?
Is this on sale? ¿Está en rebajas?
Is it washable? ¿Se puede meter en la lavadora?
I would like to return this, could I have Me gustaría devolver esto. ¿Me puede
a refund, please. devolver el dinero por favor?
Opening hours. Horario de apertura.
What time do you open / close? ¿A qué hora abren/ cierran por favor?
Do you open on Sundays? ¿Abren los domingos?
3 de 29 18/04/2021 00:59
What to say when shopping. What to say when shopping.
We open from (9 a.m.)... till(5 p.m.). Abrimos de (9) a (5).
We're closed at lunch time between 12

Cerramos a medio día de 12 a 2.
and 2 pm
How to pay. Cómo pagar.
Cash or credit card? ¿En efectivo o tarjeta?
I'll pay by credit card, please. Con tarjeta por favor.
Do you take credit cards? ¿Aceptan tarjetas de crédito?
How much is it? ¿Cuánto cuesta?
Do you want your receipt in your bag? ¿Quiere que le meta el recibo en la bolsa?
Here's your (T-shirt) and your receipt. Aqui tiene su... (camiseta) y su recibo.
Do you give refunds? ¿Devuelven el dinero?
You can take anything back up to three Puede devolver cualquier cosa en un
weeks after purchase, but you need to máximo de tres semanas, siempre y
keep your receipt. cuando guarde el ticket.
Saying Goodbye. Despidiéndose.
Have a nice day! ¡Qué tenga un buen día!
Thank you, you too! ¡Gracias, usted también!
4 de 29 18/04/2021 00:59
Autoevaluación
Match the phrases in the first column to "When to use them" in the second. Be careful
there are two extra ones.
Matching exercise
What to say? Match When?
Have you got a bigger size,

a. To offer help.
please?
b. The customer asks for a place to try something

Card or credit card?
on.
Where are the changing c. The customer indirectly asks the shop-assistant
rooms, please? to leave him / her alone.
Does it suit you? d. The customer asks for help.
Can I help you? e. What you are trying on doesn't suit you.
I'm just looking, thank you. f. The shop-assistant asks you for your size.
g. The shop-assistant asks you if you like it or not.
h. The shop-assistant asks you how you want to

pay.
Enviar
"d" and "f" are the extra ones.
Autoevaluación
What would you say in the following situations? Be polite.
1. You want to take back a T-shirt you bought last week. You want your money back.
?
2. You found a fabulous pair of jeans and you want to try them on.
5 de 29 18/04/2021 00:59
?
3. You are going to pay. The shop-assistant asks you how you want to pay.
?
4. Those shoes are too small.
?
Enviar
There are many possibilities. Some are:
1. You want to take back a T-shirt you bought last week. You want your money back.
Good morning/afternoon. I would like to return this T-shirt. Could I have a
refund, please?
2. You found a fabulous pair of jeans and you want to try them on.
Excuse me, where are the changing rooms please?
3. You are going to pay. The shop-assistant asks you how you want to pay.
Cash or credit card? / How do you want to pay? In cash or credit card?
4. Those shoes are too small.
Excuse me, do you have a bigger size please?
A step ahead
Listen to a real shopping conversation and take the quiz available on the web page. Good luck!
Going Shopping.
How many did you get right?
Don't worry if you didn't do it very well. Listening is one of the most complex things of learning a
foreign language, just keep going! You're doing great!
Think about it
Make it real!
Enter the forum and record your voice with the sentences you wrote in exercise 2. Try to be
natural! Have fun!
6 de 29 18/04/2021 00:59
2.- How to say it: Reported Speech II. Questions.
Think about it
Read the following examples carefully. What type of sentences are
they? What is the main difference between them?
"Did you see Mr. Parker at the canteen this morning?" Susan
asked. Susan asked if I had seen Mr. Parker at the canteen.
"Where's your stapler?" Molly asked Peter. Molly asked Peter
where his stapler was.
Correct! As you may have noticed, both sentences are interrogative, and they differ from
each other from the type of information they elicit. In the first sentence, we just need a
"yes" or "no", whereas in the second one we need some specific details.
Ejercicio Resuelto
Correcto! Tal y como has observado, ambas frases son interrogativas y difieren la una de
la otra en el tipo de información que ofrecen. En la primera frase esperamos un simple "sí
o no", mientras que en la segunda necesitamos información más específica.
As seen above, we need to differentiate two types of questions in English:

"Yes/No questions" and "Open questions". Let's take a closer look at both of
them:
Yes / No questions. They are those in which we elicit a "yes" or "no"

answer.
Example: Is the manager in his office? Yes, he is / No he isn't.
Open questions. They are those in which we ask for some specific
information.
Example: When is Mr. Parker travelling to New York? On Monday
at 10 p.m.
Like in statements, when reporting questions some changes are needed:
Reporting yes/no questions.
When reporting yes/no questions, we usually use if or whether + Subject + Verb. Always bearing in
mind that we need to place the verb a step backwards in time. Example:
7 de 29 18/04/2021 00:59
Has Kate sent the report to Sally? Alan asked me. → Alan asked me if/whether Kate had sent
the report to Sally.
Is the stapler on the table? Mary wondered → Mary wondered whether/if the stapler was on
the table.
Reporting open questions.
Open questions usually start with a -wh element:
Where is the closest vending machine?, What's your address?
To report this type of questions, we place the -wh element + subject + verb. Remember that like in
any reported sentence, the verb needs to be traced a step backwards in time.
Example: "Where's the canteen?" Paul asked me → Paul asked me where the canteen was.
Take into account that when someone says something in the present tense and it's still valid at the
moment we report it, we don't need to backshift the tense if we don't want to.
Example: I live in New York → He said that he lives/lived in New York.
Ejercicio Resuelto
Como explicamos brevemente arriba, en inglés hay dos tipos de preguntas: Las que se
responden con "un sí" o "un no" y aquellas que solicitan una información más específica.
A la hora de poner las preguntas en estilo indirecto necesitamos seguir las siguientes
fórmulas:
"Yes/ No questions": if/whether + sujeto + verbo.

"Open questions": pronombres interrogativos + sujeto + verbo.
Pero cuidado, recuerda que siempre que ponemos un verbo en estilo indirecto, debemos
llevarlo una paso atrás en el tiempo tal y como vimos en la primera sección, salvo que lo
que dijo esa persona todavía esté en vigor, en ese caso podemos dejarlo en presente. He
said that he lives in New York. La persona sigue viviendo en Nueva York.
Think about it
These sentences are incorrect, can you correct them?
1. James: "Where's the toilet, please?" → James asked where the toilet is.
2. Peter: "Do you want a cup of coffee?" → Peter asked if wanted a cup of coffee.
3. Susan: "Can you help me?" → Susan asked me if can I help her.
8 de 29 18/04/2021 00:59
1. James: "Where's the toilet, please?" → James asked where the toilet is. James asked
where the toilet was.
2. Peter: "Do you want a cup of coffee?" → Peter asked if wanted a cup of coffee. Peter
asked if I wanted a cup of coffee.
3. Susan: "Can you help me?" → Susan asked me if can I help her. Susan asked me if I
could help her.
A step ahead
"Ask" is usually the most common reporting verb in questions, however, there are many others
like "wonder, enquire, want to know etc." Click on the link below to take a closer look at other
reporting verbs.
Reporting verbs.
9 de 29 18/04/2021 00:59
Autoevaluación
Read the following questions and put them into Reported Speech. Try to use different
reporting verbs.
Example: Peter: "Did Simon clean the office this morning?" Peter asked me if Simon had cleaned
the office that morning.
1. Christopher: "Do you want to come to the meeting with me?"
.
2. Betty: "Paul, what time did you come this morning?"
.
3. Mark: "Do you need a pen?"
.
4. Sarah: "Will Sam have lunch with you tomorrow?"
.
5. Steve: "Where is he?"
.
Enviar
1. Christopher: "Do you want to come to the meeting with me?" Christopher asked
/enquired if I wanted to come to the meeting with him.
2. Betty: "Paul, what time did you come this morning?" Betty asked/enquired Paul what
time he came that morning.
3. Mark: "Do you need a pen?" Mark asked me/wanted to know If I needed a pen.
4. Sarah: "Will Sam have lunch with you tomorrow?" Sarah asked/questioned me if
Sam would have lunch with me the following day/ day after.
5. Steve: "Where is he?" Steve asked/wanted to know/wondered where he was.
Think about it
Read the following text:
"Hi, my name's Steve Faulkner and I need to tell Mr. Parker about
a new business I would like to start. It's about computers. The idea
is to create a company that anyone with computing problems can
reach. How many computers do you have at British Corporation?
OK, thank you, I'll talk directly to Mr. Parker tomorrow."
Imagine you are Mr. Parker's secretary and you have to tell your
boss what Mr. Faulkner told you on the phone. Start with:
"Mr. Parker, someone phoned you this morning. He said that...
10 de 29 18/04/2021 00:59
This is a possible answer:

"Mr. Parker, someone phoned you this morning. He said that his name was Steve
Faulkner and he needed to tell you about a new business he would like to start. He
said it was about computers. As he underlined, the idea was to create a company
that anyone with computing problems could reach. Then, he enquired how many
computers we had at British Corporation. Finally, he said thank you and he told me
he would talk directly to you tomorrow."
Autoevaluación
Read the original questions and decide which reported question is most appropriate.
Sally: “What do you think of the new film?”

Sally wanted to know what I thought of the new film.
Sally asked me what you thought of the new film.
Well done!
Sorry!
Solución
1. Opción correcta
2. Incorrecto
Simon: "Is Annie going to be the next group leader?"
Simon asked when Annie is going to be the next group leader.
Simon wants to know if Annie is going to be the next group leader.
Try again!
You rock!
Solución
1. Incorrecto
2. Opción correcta
Steve: "Have they seen all the rooms yet?"
11 de 29 18/04/2021 00:59
Steve wondered whether they had seen all the rooms yet.
Steve wondered: have they seen all the rooms yet?
Neat!
Don't worry, try again!
Solución
1. Opción correcta
2. Incorrecto
Julie: "Did you have enough time to finish your work?"
Julie asked them if they'd had enough time to finish their work.
Julie asked me if we'd had enough time to finish our work.
Oops!
Great!
Solución
1. Incorrecto
2. Opción correcta
James: "Why are Laurence and Steven still travelling?"
James wanted to know where Laurence and Steven were still traveling.
James wanted to know why Laurence and Steven were still traveling.
Try again!
Amazing!
Solución
1. Incorrecto
2. Opción correcta
12 de 29 18/04/2021 00:59
Make it real!
Listen to this real entertaining radio programme. Have fun!
Reported Speech. Script
You should know

To read Catherine's grammar explanation click here.
Grammar explanation. (54,3 KB)
13 de 29 18/04/2021 00:59
2.2.- Revision of Grammar.

Why don't we revise some of the main grammar points we've seen in this session?
Take a look at the following presentation. You might find it interesting.
Revision of Grammar
00:00 01:16
DOWNLOAD PRESENTATION
Text summary
14 de 29 18/04/2021 00:59
2.3.- Pronunciation: Connected Speech.
What is connected speech?
When we speak naturally we do not pronounce a word, stop, and

then say the next word in the sentence. Fluent speech flows with a
rhythm and the words bump into each other. To make speech flow
smoothly the way we pronounce the end and beginning of some
words can change depending on the sounds at the beginning and
end of those words.
Linking is a way of joining the pronunciation of two words so that

they are easy to say and flow together smoothly. In English there are different ways that this
happens:
1. Consonant to vowel linking - when the first word ends with a consonant sound and the
second word begins with a vowel sound.
2. Vowel to vowel linking - when certain vowels come next to each other an extra sound is
added to make the link smooth.
3. Linking 'r.'
In standard British English (RP) the letter 'r' after a vowel sound at the end of word is often not
pronounced. However, when the following word begins with a vowel the /r/ sound is pronounced to
make a smooth link.
Example: ca>(r) (no r in pronunciation) The car is here. (r is pronounced and links to the
following word)
15 de 29 18/04/2021 00:59
Ejercicio Resuelto
Cuando hablamos de forma natural no hacemos una parada para pronunciar una palabra
y luego seguimos con la siguiente, sino que el lenguaje fluye de forma natural y las
palabras se solapan unas con otras para agilizar nuestro discurso. Como consecuencia,
muchas palabras ven alteradas su pronunciación inicial dependiendo del sonido inicial o
final que tengan.
En inglés hay varias formas de hacer que nuestro discurso fluya más rápido:
1. Unión entre consonante y vocal: Cuando una palabra termina en consonante y la

siguiente comienza por vocal.
2. Unión entre vocal y vocal: Cuando una vocal se junta con otra, se añade un sonido
extra para que la palabra fluya suavemente.
3. La "r" como enlace. En Inglés Británico Standard, la "r" seguida de vocal no suele
pronunciarse; sin embargo, cuando la siguiente palabra comienza por vocal, la "r" se
pronuncia para establecer una unión con la siguiente palabra.
A step ahead
Listen to Elton John's song "Goodbye Yellow Brick Road" and notice how words are linked
together. After that, surf the net for the lyrics and listen to it again, paying special attention to
how weak forms are rarely pronounced. Have fun!
Elton John - I've Seen That Movi…
Text summary
A step ahead
As you have noticed, Connected Speech can be a little difficult for non-native speakers, click on
the link below for further information.
16 de 29 18/04/2021 00:59
Connected Speech.
17 de 29 18/04/2021 00:59
3.- Words you need:Buying from a catalogue.
Manufacturers make products or offer services. They have always

wanted to put what they make in front of customers. For hundreds of
years people have been able to walk from their home to the local
baker, butcher, shoe maker, dress shop, or hardware store. If
someone did not like the quality or the price of something they could
just walk down the street to another store and buy something they
liked better.
By the time the United States was being settled, the population of the new colonies was much
more separated and more rural than in Europe. People had to travel long distances to shops to buy
the things they needed. On the other hand, it was difficult for manufacturers to know which
products their customers needed or wanted.
In the 1980's, an American company called Sears found a way for buyers and sellers to "meet". The
Sears Roebuck & Company catalogue was introduced to offer rural customers a big list of products
to look at and buy from home. Once the customers had chosen what they wanted, they would order
and pay for their products by mail. Catalogue prices tried to be affordable to rural customers but
Sears' also offered expensive items to attract richer families. Each year the arrival of the new
catalogue became a family event. They would all sit around the kitchen table and look at what items
were new. Nowadays these old catalogues are considered collector items.
Shopping from home was not only convenient in the late 18th and early to mid 19th century, it was
also an economic necessity. It was impossible for the manufacturers to open shops all over the US
at the time so the Sears catalogue was beneficial to both customers and manufacturers because
hundreds of products were displayed to millions of shoppers by the company.
Today shopping from home via catalogue over the Internet is convenient and economical for both
the consumer and the manufacturer. The shopper can search a large number of online catalogues
and stores for the best products at the best prices. The manufacturer only needs to make the
number of ordered products not to keep extra stock. The Internet has helped both small and
large manufactures to meet the exact demand for a larger and more diverse set of products.
Shopping from home has many advantages. Shoppers can view a much greater selection at lower
prices using the Internet. You can shop online at any time not just when stores are open. The
Internet offers many extra services like shopping alerts that tell you when something you want is
available or even on sale! Also for those that may have physical disabilities, shopping online can be
a big aid in helping them to live independently. In addition, obtaining products that may not be
offered locally or gift giving for distant relatives and friends is now easy to do over the Internet.
Today we can shop online or over our mobile phones. We can also visit a traditional shop near our
home. Having choices has been good for both manufactures and consumers. Ten years from now
there will be new options that will provide a wider consumer choice and higher quality goods
and services.
Autoevaluación
Read the text carefully and choose the correct answer for these questions.
When the US was being settled, what was the main problem between manufacturers and
clients?
They weren't unable to reach an agreement about where to place the nearest shop.
18 de 29 18/04/2021 00:59
Distance and demand.
Distance and fidelity.
Think again!
Great!
Sorry!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
What was considered a family event in the 1980's?
The arrival of the new Sear's catalogue.
The beginning of each season.
The arrival of the order at home.
Well done!
Oops! Read the first paragraphs of the text again!
Sorry, not exactly!
Solución
1. Opción correcta
2. Incorrecto
3. Incorrecto
Did the Sear's catalogue meet the requirements for all families?
Yes, because everybody loved what it was in it.
No, because there were many expensive items.
Yes, because it included both affordable items for rural customers and more expensive
ones for rich families.
Sorry! Try again!
19 de 29 18/04/2021 00:59
Oops, read the third paragraph again!
Great job!
Solución
1. Incorrecto
2. Incorrecto
3. Opción correcta
According to the text, one of the advantages for manufacturers of shopping online is ...
They earn much money because prices on catalogues are a little bit more expensive.
They have much more space in their warehouses because they only make the number of
products they need.
They earn much money because they don't need to hire shop-assistants.
Sorry! Review the text!
You rock!
Sorry! The text doesn't say so!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
20 de 29 18/04/2021 00:59
3.1.- Shopping online.
Nowadays, it is very common for companies to buy the stuff they need on the
Internet to save time. Here you have some useful vocabulary you should know.
Buying online.
Words or expressions Palabras o expresiones
Retail store. Minorista.
Wholesale. Venta al por mayor.
Shipping. Compra.
Customer Service. Atención al cliente.
Gift card. Tarjeta regalo.
To place an order. Hacer un pedido.
Site map. Mapa de la página web. Inicio.
Rastreo del pedido (situación en la que se

Order tracking.
encuentra el pedido).
Outlet. Outlet, restos de stock.
Invoice. Factura.
Bill. Factura, cuenta.
Free shipping. Gastos de envío gratuito.
Shipping and Handling. Envío y distribución del producto.
Item. Producto, unidad.
Goods. Mercancía.
Clearance. Liquidación de stock.
Virtual shopping basket/

Cesta o carrito virtual.
cart.
Return policy. Normas de devolución.
Available. Disponible.
Sold out. Agotado.
One item left. Última unidad.
Brand Marca.
Size. Talla.
21 de 29 18/04/2021 00:59
Words or expressions Palabras o expresiones
RELATED TO PRICE AND Relacionado con el precio y forma de

PAYMENT pago
Reasonable. Razonable.
Cheap. Barato.
Expensive. Caro.
A bargain. Una ganga.
Cash. En metálico.
Cheque. Cheque.
Credit card. Tarjeta de crédito.
Fidelity card. Tarjeta de fidelidad.
Discount. Descuento
Tax. Impuestos.
22 de 29 18/04/2021 00:59
Autoevaluación
Decide if the following statements are True or False.
Customers become dissatisfied when...
The product or service they want is available.

True.
False.
Try to pay more attention!
Well done!
Solución
1. Incorrecto
2. Opción correcta
They have been given incorrect information.
True.
False.
Well done!
Solución
1. Opción correcta
2. Incorrecto
They are being listened to.
True.
23 de 29 18/04/2021 00:59
False.
Well done!
Solución
1. Incorrecto
2. Opción correcta
They are being ignored.
True.
False.
Well done!
Solución
1. Opción correcta
2. Incorrecto
They are interrupted while they are talking.
True.
False.
Well done!
Solución
1. Opción correcta
2. Incorrecto
Their point of view is appreciated.

True.
False.
24 de 29 18/04/2021 00:59
Well done!
Solución
1. Incorrecto
2. Opción correcta
The situation becomes emotional (angry or upset) or personal.
True.
False.
Well done!
Solución
1. Opción correcta
2. Incorrecto
Autoevaluación
When buying from a catalogue the company offers you a lot of choices and services. Read
the following descriptions and then match them to the appropriate words below. Be
careful, there's an extra expression you don't need to use!
Retail stores.
Visa Card.
Company Shipping and Handling.
Shop catalogue.
Customer Service.
Site Map Gift Card.
Order Tracking.
Outlets.
Return and Exchange Information.
1. Browse or shop in our latest catalogues without ever making a trip to the mailbox. Just
choose a catalogue, then click on a product for more information or to add it to your
25 de 29 18/04/2021 00:59
shopping cart. .
2. No expiration date or added fees. Accepted online, by phone or at any store or outlet.
.
3. Find top-quality gear and apparel, in-store events and special promotions.
.
4. Resources to help retailers improve customer experience and service.
.
5. Gift certificate. Delivered freely by Email or Mail. Accepted online, by phone or at any store
or outlet. .
6. This gives visitors a good overall picture of how the site is organized and clearly defines all
the resources the website has to offer. .
7. Process of packing, distributing and sending merchandise.
.
Enviar
1. Browse or shop in our latest catalogues without ever making a trip to the mailbox. Just
choose a catalogue, then click on a product for more information or to add it to your
shopping cart. Shop catalogues.
2. No expiration date or added fees. Accepted online, by phone or at any store or outlet.
Visa Card Company.
3. Find top-quality gear and apparel, in-store events and special promotions. Retail
stores.
4. Resources to help retailers improve customer experience and service. Customer
service.
5. Gift certificate. Delivered freely by Email or Mail. Accepted online, by phone or at any
store or outlet.Gift card.
6. This gives visitors a good overall picture of how the site is organized and clearly
defines all the resources the website has to offer. Site map.
7. Process of packing, distributing and sending merchandise. Shipping and handling.
Now it’s your turn.

Make it real!
Your boss has asked you to buy some equipment for the office online. Check the website below and
look for the items listed below. Then, take notes of 2 different options for each item giving details on
the reference, description of the product and price. When you're done send it to your tutor. Have
fun!
Items: Stapler, Re-positionable notes, tape, plastic folder, pencil and hard drive.
Shopping online.
26 de 29 18/04/2021 00:59
3.3.- Bussiness idioms.
Think about it
Read the idioms below, do you know the meaning of the any of them?
Sell like hotcakes.

To be on the block.
To mean business.
Cold call.
To work banker's hours.
To be in the black.
Autoevaluación
Matching exercise
To sell like a. Call a potential customer from a list of people one has
hotcakes. never done it before.
To be on the block. b. Short working hours.
To mean business. c. When a business begins to be profitable.
Cold call. d. When something is for sale.
To work banker's
e. Something is sold out very quickly.
hours.
To be in the black. f. Be serious.

Enviar
Autoevaluación
Do you know their equivalent into Spanish? Surf the net and look for their translation into
1. To sell like hotcakes. .

2. To be on the block. .
3. To mean business. .
4. Cold call. .
5. To work banker's hours. .
27 de 29 18/04/2021 00:59
6. To be in the black. .
Enviar
1. To sell like hotcakes. Venderse como churros.

2. To be on the block. Estar a la venta.
3. To mean business. Lo que dice va a misa.
4. Cold call. Ampliar horizontes.
5. To work banker's hours. Trabajar menos que un funcionario.
6. To be in the black. Enriquecerse.
28 de 29 18/04/2021 00:59

Licenses of resources used in session2. "Going shopping".
Resource Resource
(1) (2)
By: Craftivist Collective. By: Images_of_money.

License: CC by nc 2.0. License: CC by 2.0.
/craftivist-collective/5312584244/ /59937401@N07/5856795621
By: Ciccio Pizzettaro. By: Ask?.

License: CC by-nc-sa 2.0. License: CC by-nc-sa 2.0.
/cicciopizzettaro/4297936934/ /ask-for-peace/1342099010
By: Stetted. By: Herby_fr.

/sunlitrain/304341390/sizes/o/ /herby_fr/94422385
By: Jef McNeil. By: O5com.

License: CC by-sa 2.0. License: CC by 2.0.
/jeffmcneill/3530675848/ /o5com/5107015769/
By: 401K. By: Wwarby.

/68751915@N05/6355351769/ /wwarby/5146212293/
By: @Doug88888.
License: CC by-nc 2.0.
/doug88888/4594190149
29 de 29 18/04/2021 00:59
GOSSIP AT THE OFFICE. Session 3.- Just a little thank you note! http://localhost:51235/temp_print_dirs/eXeTempPrintDir_g600Lw/ING08...
GOSSIP AT THE OFFICE. Session 3.- Just a little

thank you note!
Caso práctico
00:00 01:43
Script
It's June 1st and the girls' experience in London is almost over. In
these nine months they have proved to be courageous, patient
and hard-working. They came to the UK with a suitcase full of
dreams and anxieties and they are about to leave, turned into very
different people. In these few months, they have not only improved their English, but also, they
have broadened their minds, and the Lourdes and Susana that are going back home, are far
from those nervous girls who came to British Corporation that September morning, since now,
they are adults!
Susana: Ufff... our last week here...Lourdes: I know! But we have to get over it! There is no
coming back... I think we should start thinking about the things we need to do.Susana: Yeah, we
need to clean our bedrooms, pay the rent, pack our suitcases... by the way, I think we should
buy some kind of little gift for the colleagues at the office, don't you think?Lourdes: Oh, yes!
You're right! The colleagues! But what could we get?Susana: Ummm...I don't know... what about
a bottle of Spanish wine?”Lourdes: Ummm... I don't think so, Susana. That would mean getting
MANY bottles of wine and that would be really expensive!Susana: Oh yes... you're right. You
know what? Why don't we ask Kate? She's the native speaker after all!Lourdes: Oh yes! Good
idea Susana, she will help us decide!Susana: OK then! I'm gonna call her. She starts dialling
Kate's mobile number.
Think about it
Give your opinion in the forum.
Buying a small gift for your colleagues when you are about to leave a place is a good way of
saying thank you. What is the most common gift in Spain? What do people usually do for
example when going to live to another city? Enter the forum and share your opinion with your
classmates.
1 de 29 18/04/2021 00:33
1.- What to say.
Citas Para Pensar
Kindness is the language which the deaf can hear and the blind can see.
Mark Twain.
Caso práctico
00:00 01:17
Script
A mobile phone ringing...Kate: Hello? Kate's speaking.Susana:

Hey Kate, how are you doing?Kate: Hey! I'm doing fabulous, what
about you?Susana: I'm doing great, thank you. Listen, Lourdes
and I would like to bring something to the office like buy something to say thank you and good
bye, but we haven't got a clue! Will you help us?Kate: Sure, girlie! Let me think... ummm... what
about...no, no, that would be inappropriate ummmm... I got it! What about bringing some sweets
like muffins, carrot cake or something of the kind?Susana: Oh yes, that would be a good
idea!Kate: You might accompany it with... mmm.. some orange juice, perhaps? Ooh, you are so
sweet girls! To be honest, you don't really need to bring anything, with just a small thank you card
would be perfect!Susana: A thank you card?Kate: Yes, this is what most people give here.
Muffins disappear, but thank you cards stay on walls forever.Susana: I knew you would find the
perfect combination! Thank you very much, Kate!Kate: It was my pleasure, sweetie. Take
care! Bye!Susana: Thank you! You too! Bye!
Think about it
Write in the forum.
Have you ever written a thank you card? When was it? What for?
Is it very common for Spanish people to write thank you cards?
2 de 29 18/04/2021 00:33
1.1.- We need to say thank you.
People always appreciate a thank you especially if it is unexpected. There are

lots of different reasons for saying thank you and it's good to show your
appreciation. Perhaps your neighbour has fed your cat or watered your
garden while you've been away on holiday - a small job but a big weight off
your mind. Children in the UK usually say thank you to a lovely teacher at the
end of the school year, and adults usually say thank you to their friends for a
delicious meal or a perfect weekend. But can we do to show that we really
appreciate someone's help?
Well you could just send a card and some flowers. Traditional but always effective - a small box of hand-made
chocolates full of your friends' favourite sweets. You can fill a small box for about £5 and have fun choosing
them from the cabinet. Some like nuts, some truffles and some soft centres in white, milk or dark
chocolate.
Another way of saying thank you is to offer your services. Offer to help weed the garden, baby-sit or walk
the dog. There are always some jobs that people struggle to get round to - that always end up at the
bottom of the 'to do' list. Help your friend de-clutter, then take her shopping and help her choose some new
things to wear.
In addition, in English-speaking countries like the UK or the US, give a food thank you is also quite common:
Bake a cake. Everyone loves a home-made cake. Why not bake their favourite as a thank you and give it to
them in a lovely cake tin that they can keep. Or present it on a cake plate or stand that they will treasure.
Cook your friends' favourite dish. Bake a lasagne, shepherds pie or curry. If they don't want to eat it straight
away they can put it into the freezer. Think how much they'll appreciate it when they enjoy a labour-free dinner
courtesy of you. Present it in a lovely new baker and once they've polished off the shepherd's pie they
will have a permanent token of your gratitude.
Finally, another traditionally way of saying thank you for example would be with blooms. Plant some spring
bulbs in your friends' garden - a lovely thank you that will endure and they'll be reminded of you when their
garden is full of daffodils and tulips. Give your friend a vase or jug decorated with a special thank you
message that they can fill with their home-grown cut flowers.
As you can see, there are many ways to show your appreciation, so what are you waiting for? I bet there are
tons of people around you who deserve a thank you gesture!
Autoevaluación
Read the text again and answer the questions:

According to the text what is the most traditional and effective gift to show your gratitude?
A card and some flowers.
A hand-made box.
Some chocolates arranged in a box.
Sorry, try again!
Oops! Sorry!
Good job!
3 de 29 18/04/2021 00:33
Solución
1. Incorrecto
2. Incorrecto
3. Opción correcta
Another way of showing your appreciation is …

to help your friends at work.
to help your friends with the task they hate doing.
to help your friends with things they enjoy doing.
Sorry!
Well done!
Sorry! Read the text again!
Solución
1. Incorrecto
2. Opción correcta
3. Incorrecto
Autoevaluación
Find expressions in the text which mean:
To hate doing something. .

A lot of quantity. .
Stand the test of time. / .
Usual, customary. Traditional.
Enviar
To hate doing something. To struggle to get round to.

A lot of quantity. Tons of.
Stand the test of time. To endure / permanent.
Usual, customary. Traditional.
4 de 29 18/04/2021 00:33
A step ahead
In American History there is a quite famous celebration, the so-called Thanksgiving Day. Do you
know what Americans celebrate on this day? When is it celebrated? Click the link below to read
about this interesting information. Enjoy it!
The Thanksgiving Story.
5 de 29 18/04/2021 00:33
1.2.- Ways of saying thank you.

As stated in the previous text, it is quite important to show people that we appreciate what they do or did for
us. Here you have some common ways to do so orally.
Ways of saying thank you.
COMMON PHRASES. TRANSLATION.
Thank you so much for all you did for me. Muchas gracias por todo lo que has hecho por mi.
I really appreciate what you did for me, I'll never Aprecio realmente lo que has hecho por mi y nunca lo
forget it. olvidaré.
Thanks a bunch. Mil gracias.
Thanks a million. Un millón de gracias.
What would I have done without you! ¡Qué habría hecho sin ti!
I owe you one. Te debo una.
I don't know what to say if thank you seems too

No me alcanza las palabras para agradecerte...
small.
Gracias no es suficiente por todo lo que has hecho por

Thank you is not enough for all you did for me.
mi.
I'll never thank you enough for all your help. Nunca te lo agradeceré lo suficiente.
You were too kind, thank you very much. Fuiste muy amable, muchas gracias.
You're the best and I'll never forget you, thank

Eres el/la mejor y nunca te olvidaré. ¡Gracias!
you!
You were my saviour, I would have been lost

Fuiste mi salvación, habría estado perdido sin ti.
without you.
You were an angel, thank you very much! Has sido un ángel, muchas gracias.
FORMAL REPLIES RESPUESTAS FORMALES
It's my pleasure! Ha sido un placer.
You're welcome. De nada.
It was the least I could do. Era lo menos que podía hacer.
That's really not necessary. No es necesario, en serio.
6 de 29 18/04/2021 00:33
You would have done the same! Tú habrías hecho lo mismo.
INFORMAL REPLIES RESPUESTAS INFORMALES
No problem! ¡Anda, eso no es nada!
No sweat! No me ha constado nada.
Oh, come on! Don' t mention it! ¡Vamos, no tienes ni que mencionarlo!
Forget it! ¡Olvídalo!
Anytime. Cuando quieras.
It's nothing! ¡No es nada!
You shouldn't have bothered! No te deberías haber molestado.
No worries! Sin problemas!
A step ahead
Watch the following video in which Rebecca will show eight polite ways of saying thank you.
Have fun!
Polite English: 8 ways to say THANK Y…
Text summary
7 de 29 18/04/2021 00:33
Autoevaluación
Say thank you to the following people by talking directly to them. Be natural and use your
own words and the ones in previous section. Add as much information as you want. The
following example will help you.
Example:
Mary has brought you a souvenir from Egypt.

Oh Mary, thank you very much for the souvenir, you shouldn't have bothered! I love it!
1. Peter has given you a lift to the office because your car broke down yesterday.
.
2. Sally brought you a cup coffee from the canteen. You really need that coffee.
.
3. Simon helped you a lot with the project you had to hand in yesterday.
.
4. You were a student-worker at British Corporation and you are coming back to Spain. Your
colleagues were really nice to you.
Enviar
1. Peter has given you a lift to the office because your car broke down yesterday.
Thank you very much Peter, I don't know what I would have done without you.
2. Sally brought you a cup coffee from the canteen. You really need that coffee.
Oh Mary, you're my saviour! I really needed a coffee! Thank you very much!
3. Simon helped you a lot with the project you had to hand in yesterday.
Thanks a bunch for all your help on the project Simon. I owe you one!
4. You were a student-worker at British Corporation and you are coming back to Spain.
Your colleagues were really nice to you.
Thank you very much guys for all your did for me, I'll never forget it!
Autoevaluación
When saying thank you, people usually reply with “it was nothing”, “my pleasure etc.” Write
down your colleagues reply to the thank you sentences above.
8 de 29 18/04/2021 00:33
1. / .
2. /
3. / /
.
4. / .
Enviar
1. Oh, it was nothing! / Anytime!

2. No worries! / no sweat!
3. Oh, forget it! / Oh come one don't mention it! / you would have done the same!
4. It was our pleasure! / That's really not necessary!
Now it's your turn
Enter the forum and record your voice with the thank you sentences in exercise 3. Try to be natural!
Have fun!
9 de 29 18/04/2021 00:33
2.- How to say it: -ed and -ing adjectives
Think about it
Read the following sentences carefully and answer, what happens to the adjectives? Who do
they refer to?
The meeting in Singapore was really interesting!

Mr. Parker was shocked with the news.
Great! As you may have noticed, “interesting” and “shocked” are the adjectives here. If you
take a closer look you'll see that one of them ends in “ed” and the other in “ing.” In the first
sentence, “interesting” refers to “the meeting,” whereas in the second one “shocked” refers
to Mr. Parker.
Ejercicio Resuelto
Genial! Tal y como te habrás dado cuenta, los adjetivos en estas frases son “interesting” y
“shocked”. Si te fijas detenidamente, te darás cuenta de que uno acaba en “-ed” y el otro en
“-ing”. “Interesting” complementa a “the meeting” y “shocked” a “Mr. Parker.”
We use adjectives ending in “-ing” to describe people or things.

Example: Mary is watching a very interesting movie or I hate this TV programme, it's really
boring.
We use adjectives ending in “-ed” when we want to describe how people feel. Remember that we
can only use this kind of adjectives to talk about people or animals since things cannot feel.
Example: This movie isn't interesting. I am bored.
10 de 29 18/04/2021 00:33
Ejercicio Resuelto
Los adjetivos acabados en “-ing” se utilizan para describir personas o cosas, mientras
que los que acaban en “-ed” se utilizan para describir sentimientos. Pero cuidado,
recuerda que los adjetivos que acaban en “-ed” no se pueden utilizar con cosas, ya que
éstas no pueden sentir.
I felt delighted with the concert. (Right).

The concert was delighted. (Wrong).
A step ahead
Click on the link below to take a closer look at the most common “-ed” and “-ing” adjectives.
The most common "-ed" and "-ing" adjectives.
11 de 29 18/04/2021 00:33
Autoevaluación
Fill in the gaps with the correct adjective:
1. He’s such a monotonous speaker! I was really in the lecture. (Bored / boring).
2. I had such a day that I went straight to bed. (Tired / tiring).
3. All my colleagues are about the news. Bill Gates at the company, Oh my God!
(Excited / exciting).
4. The whole city was with the tragic event. (Shocked / shocking).
5. My boss is a very person. He only talks about himself! (Annoyed / Annoying).
6. It was a very conference. I was ! (Interested / Interesting) ;
(Delighted / Delighting).
7. The manager was really when he found the letter on his desk. (Surprised /
Surprising).
8. I couldn’t eat a bite. It was absolutely . (Disgusted / Disgusting).
Enviar
Autoevaluación
Read the following sentences and put “R” if they are right or “W” if they are wrong.
Remember to correct the wrong ones. Have fun!
1. We had a really exciting evening at the pub.

2. Our partner in Paris was amazing with the new campaign.
3. Steve is interesting in reading poetry.
4. It's really annoyed when people push you at the canteen.
5. Success at work is a satisfied experience.
6. I feel very frustrated when I can't find the correct English
word.
7. She felt really embarrassing. Everyone was laughing and
looking at her.
8. The man on the phone sounded really worried.
Enviar
12 de 29 18/04/2021 00:33
1. We had a really exciting evening at the pub. Right.

2. Our partner in Paris was amazing with the new campaign. Wrong. Our partner in Paris
was amazed with the new campaign.
3. Steve is interesting in reading poetry. Wrong. Steve is interested in reading poetry.
4. It's really annoyed when people push you at the canteen. Wrong. It's really annoying
when people push you at the canteen.
5. Success at work is a satisfied experience. Wrong. Success at work is a satisfying
experience.
6. I feel very frustrated when I can't find the correct English word. Right.
7. She felt really embarrassing. Everyone was laughing and looking at her. Wrong. She
felt really embarrassed. Everyone was laughing and looking at her.
8. The man on the phone sounded really worried. Right.
13 de 29 18/04/2021 00:33
Autoevaluación
Match each sentence with its correct ending. You're doing a great job!
Matching exercise.
SENTENCES MATCH ENDINGS
1. It was the most frightening

I was looking to the business trip...
experience of my life.
I hate the coffee sold at vending machines. 2. He was really embarrassed!
She talked and talked for hours... 3. I was really impressed!
He drove too fast. 4. It' s really disgusting!
They had only knew each other for a month when

5. I find them really confusing!
they announced they were getting married.
6. She was really excited

Paul fell off the stairs in the office.
about her trip!
7. But at the end it was really

My colleague won first prize at the Karaoke.
disappointing.
I can't remember numbers very well. 8. We were really shocked!
Enviar
A step ahead
Listen to a BBC radio programme in which they explain the differences between -ed and -ing
adjectives. Have fun!
Listen to a radio programme.
If you have any difficulties understanding, you can download the script by clicking here:
Script (36.3 KB)
14 de 29 18/04/2021 00:33
2.2.- Concessive sentences: Although, though, even

though, in spite of, despite.
Think about it
Read the following sentences carefully and answer, what's the
main difference between them?
Although he left home very early, he arrived late at the office.

Though he left home very early, he arrived late at the office.
Even though he left home very early, he arrived late at the
office.
Despite leaving home very early, he arrived late at the office.
In spite of leaving home very early, he arrived late at the office.
Great! As you may have noticed, all the sentences mean more or less the same. However,
the main difference between them would be in usage since “although”, “though” and “even
though” are all conjunctions, while “in spite of” and “despite” are both prepositions.
Ejercicio Resuelto
¡Muy bien! Tal y como habrás observado todas las frases significan más o menos lo
mismo y por tanto, podríamos decir que la diferencia principal estaría en el uso ya que
"although", "even though" y "though" son conjunciones, mientras que "in spite of" y
"despite" son preposiciones.
As we can see in the examples above, “although” “though” “even though”, “in spite of” and
“despite” serve to record something that is surprising or unexpected. However, there is a difference
in usage since “although”, “though” and “even though” are all conjunctions, while “in spite of” and
“despite” are both prepositions. So usage requires:
In spite of + noun
Although + clause
Despite + noun
Though + clause
Even though + clause
Let's take a closer look at all of them:
“Although” and “though” can be used in the exact same way, however, “Though” is perhaps
15 de 29 18/04/2021 00:33
more informal.
Examples: Our neighbours are quite nice, though they are a bit stubborn. Although she
managed to complete the project within the budget, management felt it was time for a
new person to take over.
When we want to give some kind of emphasis we usually use “even though.”
Example: I managed to finish the project, even though my computer crashed the week
before.
“Despite” and In spite of are synonyms. “Despite” might be a tiny bit more formal, but the two
terms are interchangeable. Just be careful not to say something like "despite of" or "in
despite" - it's always either the three words “in spite of”, or just the single word “despite”.
So, to summarise:
“Despite” and “although”: similar meanings, but different syntax required. Compare:
Although it was raining heavily, we finished the match.

We finished the match “in spite of” the heavy rain.
Despite his strong Welsh accent, we understood most of what he was saying.
Even though he had a strong Welsh accent, we understood most of what he was saying.
To finish, although, “despite” and “in spite of” are normally used as prepositions, they can also be
used in adverbial constructions with -ing, thus:
I managed to pass my exams, despite going out four times a week during the revision period.
In spite of feeling terribly sick, I went to work every day that week.
Despite being severely handicapped, he managed to complete the race.
Ejercicio Resuelto
Echémosle un vistazo más detenidamente:
“although” y “though” pueden utilizarse indistintamente aunque “though” sea quizás

un poco más informal.
En cambio, “even though” se utliza más a la hora de enfatizar.
“In spite of” y “despite” son sinónimos y totalmente intercambiables aunque quizás
“despite” sea un poquito más formal. Ten cuidado y recuerda que si decides utilizar “in
spite of” necesitas acompañarlo de la preposición “of” mientras que “despite” va
siempre sola.
“Despite” y “although” tienen significados parecidos aunque requieren una sintáxis
diferente. (Ver ejemplos).
“Although”, “in spite of” y “Despite” se utilizan normalmente como preposiciones,
aunque también pueden utilizarse en construcciones adverbiales con “-ing”. (Ver
ejemplos)
Think about it
16 de 29 18/04/2021 00:33
The following sentences contain one mistake each. Review the theory above and correct them.
You' re almost done with the unit, keep going!
Despite of being tired, he went out with his colleagues.

In despite of his lack of experience, he get the job.
Despite of being tired, he went out with his colleagues. Despite being / In spite of
being tired, he went out with his colleagues.
In despite of his lack of experience, he get the job. In spite of / Despite his lack of
experience, he got the job.
17 de 29 18/04/2021 00:33
Autoevaluación
Read the following sentences and choose the correct answer.
1. the weather was bad, we enjoyed the game.

(Although / In spite of).
2. The children slept deeply the noise. (Even
though / In spite of).
3. I earning a low salary, Sara helped her
parents. (In spite of / Although).
4. Jane rarely sees Alan they are neighbours.
(Although / In spite of).
5. Kate did not do well in the exam working very hard. (Although / In spite
of).
6. I was very hungry, I couldn't eat. (Although / Despite).
7. the difficulty, they managed to solve the Maths problem. (In spite of /
Although).
8. Liza never talked to him she loved him. (Although / In spite of).
9. it was cold, Marie didn't put on her coat. (Although / In spite of).
10. Clare did the work being ill. (Although / In spite of).
Enviar
1. Although the weather was bad, we enjoyed the game.

2. The children slept deeply in spite of the noise.
3. In spite of earning a low salary, Sara helped her parents.
4. Jane rarely sees Alan although they are neighbours.
5. Kate did not do well in the exam in spite of working very hard.
6. Although I was very hungry, I couldn't eat.
7. In spite of the difficulty, they managed to solve the Maths problem.
8. Liza never talked to him although she loved him.
9. Although it was cold, Marie didn't put on her coat.
10. Clare did the work in spite of being ill.
Autoevaluación
Fill in the gaps using “although”, “in spite of” and “despite”.
1. my warnings, he went to Camden Town.

2. he didn't like Chinese food, he finally enjoyed it very much.
3. being very bad at computer games, he won twice!
4. They visited many places, they didn't have enough time to go to the British
Museum.
5. it was raining heavily, we finally went out.
6. She decided to go abroad for a year, loving her boyfriend very much.
7. He went on holidays to New York, the expensive airfare.
8. they had never seen each other before, they became really good friends.
18 de 29 18/04/2021 00:33
Enviar
1. Despite my warnings, he went to Camden Town.

2. Although he didn't like Chinese food, he finally enjoyed it very much.
3. In spite of being very bad at computer games, he won twice!
4. They visited many places, though they didn't have enough time to go to the British
Museum.
5. Although it was raining heavily, we finally went out.
6. She decided to go abroad for a year, despite loving her boyfriend very much.
7. He went on holidays to New York, in spite of the expensive airfare.
8. Although they had never seen each other before, they became really good friends.
Autoevaluación
Make up some sentences of your own using the theory on this section. Make them true for
you.
When you are done, send them to your tutor.
Enviar
Have fun!
19 de 29 18/04/2021 00:33
3.- Words you need: Thank you cards history.
According to Advanced Etiquette, "A personal, handwritten, thank-you note is

the finest form of expressing gratitude".
The custom of sending greeting cards can be traced back to the ancient
Chinese, who exchanged messages of good will to celebrate the New Year, and
to the early Egyptians, who conveyed their greetings on papyrus scrolls.
By the early 1400s, handmade paper greeting cards were being exchanged in
Europe. The Germans are known to have printed New Year’s greetings from
woodcuts as early as 1400, and handmade paper Valentines were being exchanged in various parts of
Europe in the early to mid-1400s.
By the 1850s, the greeting card had been transformed from a relatively expensive, handmade and hand-
delivered gift to a popular and affordable means of personal communication, due largely to advances in printing
and mechanization, as well as the 1840 introduction of the postage stamp.
The first known published Christmas card appeared in London in 1843, when Sir Henry Cole hired artist John
Calcott Horsley to design a holiday card that he could send to his friends and acquaintances.
Although the first known valentine card can be traced back to 1415, it wasn’t until the early 1800s and the
Penny Post that they became popular and affordable. Esther Howland, a young woman from Massachusetts,
was the first regular publisher of valentines in the United States. She sold her first handmade valentine in 1849,
eventually establishing a successful publishing firm specializing in the elaborately decorated cards.
Today, it could be said that greeting cards have developed enormously, so much so that we even have
electronic cards. These digital cards are becoming more and more common since they are a quick way to send
a message of thanks to the other part of the world through a computer. No doubt, technology has taken a
primary role in sending and receiving thank you notes, invitations and general greetings.
Autoevaluación
Read the text again and answer these questions.

In the 1400's …
greeting cards were only being exchanged in Europe.
ggreeting cards were only used in Germany.
greeting cards were already present in Europe.
Sorry, try again!
Oops! Try again!
Well done!
20 de 29 18/04/2021 00:33
Solución
1. Incorrecto
2. Incorrecto
3. Opción correcta
Thanks to the postage stamp...
greeting cards became a little bit more affordable.
greeting cards were able to reach other parts of the world.
people could communicate through Greeting Cards faster.
Congratulations!
Sorry! Read the 4th paragraph again!
Sorry!
Solución
1. Opción correcta
2. Incorrecto
3. Incorrecto
Where did the first Christmas card appear?
In Germany.
In China.
In London.
Oops, re-read the text again!
Sorry! Try again!
Well done!
21 de 29 18/04/2021 00:33
Solución
1. Incorrecto
2. Incorrecto
3. Opción correcta
Esther Howland was...
a young American woman who loved sending letters to people.
used the Penny Press to send letters to people.
the first publisher of Valentine Cards in the US.
Oops! read the last part of the text again!
Sorry!
You rock!
Solución
1. Incorrecto
2. Incorrecto
3. Opción correcta
What is the "Penny Post", mentioned in the 6th paragraph?
A company producing Valentine Cards in the United States.
A type of post in which you could send parcels for a penny.
A type of post in which you could send letters for a penny.
Don't worry, keep going!
Sorry!
22 de 29 18/04/2021 00:33
Well done!
Solución
1. Incorrecto
2. Incorrecto
3. Opción correcta
23 de 29 18/04/2021 00:33
3.1.- How to write a thank you note.
Thank you! These are welcome words to all of us. A thank you communicates
that we are valued and appreciated. Not receiving a thank you suggests that we
are taken for granted. That is why an expression of thanks can make all the
difference in a business relationship. Luckily, thank you notes are among the
easiest messages to write, especially when you follow these tips and
suggestions:
1. Do not procrastinate. Send your thank you note as soon as possible. The longer you wait, the less
likely you are to do it and the more likely someone somewhere is feeling unappreciated.
2. Send it the old-fashioned way--in the mail. Some say it is okay to send it via email. It is true that
something is better than nothing, but receiving a card in the mail is far more exciting.
3. Hand-write your note. When learning how to write thank you a thank you note, many reach for their
laptop. That is fine, but try something different. Connect with your heart and pick up your pen even for
business notes. Typing is faster, but a neatly written note has the personal human touch of appreciation
that every person is longing for.
4. Be specific, positive and honest. Mention exactly what you are thanking them for and why you appreciate
it. This is not the time to critique the gift, it is the time to be appreciative.
5. Be brief and to the point.Use the word "You" more than the word "I."
Here are the basic parts to every thank you note:
Salutation. For example: Dear ___________

Thank you for the ________
A sentence complimenting the other person or when you receive a gift, a sentence mentioning
the gift's usage.
Thanks again.
Sincerely, your name.
24 de 29 18/04/2021 00:33
Think about it
Here you have two examples of thank you notes. Read them carefully and answer: What is the
most appropriate one? Why?
A. Dear Elizabeth,
I just love the cuddly blanket you gave me at my baby shower. You
have a gift for finding the most adorable things. I can't wait to bundle my little
girl in the blanket. I just know she will love it. Thanks for making my baby shower
such a special day.
Love,Anne.
B. Dear Elizabeth,
Thank you for the cuddly blanket. You have a gift for finding the most adorable
things. When my baby girl is wrapped in the warmth of your thoughtful present, I
will think be sure to think of you and all of your well wishes for my growing
family. Your presence at the shower made the day that much more special.
Thanks again.
Love,Anne.
Though both are OK, B is a little bit more correct. If you read A carefully, you will notice how
often the writer refers to herself in this short note. The words, "I," "me" and "my" appear a
total of 7 times, whereas the word "you" is only mentioned twice.
Autoevaluación
Make it real!
It is time for you to say thank you. Though we said before that it is better
to send thank you cards in the regular mail, since our course is online, we
are going to take advantage of the Internet access to thank you your tutor
for being there for you throughout the year. Click on any of the links below
and enter an e-card website. Customize your card and send it to your
tutor. If you feel like, you can also send a card to any of your classmates.
Send your own thank you card.
Create your own thank you card.

Enviar
25 de 29 18/04/2021 00:33
Have fun!
26 de 29 18/04/2021 00:33
3.3.- Business idioms.
Think about it
Read the idioms below, do you know the meaning of the any of them?
To be a big cheese.
To deliver the goods.
To write off.
Break even.
To be saddled with debts.
To double-check.
Autoevaluación
Matching exercise.
To be a big cheese. 1. Succeed in doing well what is expected.
Break even. 2. To be a very important and influential person.
To deliver the goods. 3. To remove from a business record, cancel a debt.
To be saddled with debts. 4. To have expenses equal to profits.
To write off. 5. To check something again to confirm.
To double-check. 6. To be burdened with debts.
Enviar
Autoevaluación
27 de 29 18/04/2021 00:33
Do you know their equivalent into Spanish? Surf the Net and look for their translation into
1. To be a big cheese: .
2. Break even: .
3. To be saddled with debts: .
4. Off the record: .
5. To write off: .
6. To double-check: .
Enviar
1. To be a big cheese. Ser un pez gordo.

2. Break even. Lo comido por lo servido.
3. To be saddled with debts. Endeudado hasta las orejas.
4. Off the record. De forma extraoficial.
5. To write off. Cancelar, borrar del mapa.
6. To double-check. Asegurarse, comprobar de nuevo.
28 de 29 18/04/2021 00:33

Licences of resources used in session 3. "Just a little thank you note!"
Resource Resource
(1) (2)
By: Ed Yourdon. By: J.Star.

License: CC by-sa 2.0. License: CC by-nc-sa 2.0.
/yourdon/3567904905 /jstar/409405305
By: Vistamommy. By: Evelyn Saenz.

/27282406@N03/4134661728 /evelynsaenz/4986726093
By: Paloetic. By: Paloetic.

/paloetic/5904208737 /paloetic/5822854146
By: Steve-h. By: Joost J. Bakker IJMuiden.

/sbh/5672253925/ /joost-ijmuiden/4757944724
By: Fern R. By: Woodleywonderworks.

/koldre/573322217 /wwworks/4759535950
By: Priki. By: Flickr pop art sketch.

License: CC by-sa 2.0. License: CC by-nc-sa 2.0.
/priki/2247216275/ /di008/5942520895
29 de 29 18/04/2021 00:33

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GOSSIP AT THE OFFICE!. Culture & Peaple http://localhost:51235/temp_print_dirs/eXeTempPrintDir_sFE2bH/ING08...

GOSSIP AT THE OFFICE!. Culture & Peaple

Read the text and listen to the situation.

It's a beautiful Saturday morning. For a change, the sun is shining

Lourdes and Susana: What???

Susana: Come on, Kate! It's been raining every day!

Susana: Wow, he's really cute!

Kate: I know, we were dating for 6 months.

Lourdes: Really? What happened?

Susana: Selfish? What does it have to do with being from Scotland?

Susana: Yes! Come on Kate, please tell us some more!

1.- British stereotypes.

Silly things that pass from one generation to another.

A group concept without taking personal characteristics into account.

Oops! Read the text again.

How many countries are there in the British Isles:

Four: England, Wales, Scotland and Northern Ireland.

Four: England, Wales, Scotland and Ireland.

Five: England, Wales, Scotland, Ireland and Northern Ireland.

Read the text again!

They are arrogant, patronizing and cold.

They are romantic, impulsive and excitable.

None of the others.

Sorry! Read the fifth paragraph again!

Tom Jones is from:

Sorry! Try again.

In British jokes, who are always the silly ones?

Sorry! Try again!

Amazing! Well done! Her name is Dido.

Letra Traducida Thank You de Dido

Now it´s your turn

1. When is her birthday? When does she oﬃcially celebrate

Appendix.- Licences of resources.

By: Psd. By: Kura.kun.

GOSSIP AT THE OFFICE. Communicative Activities.

Lourdes: Oh gee! You sometimes get on my nerves!

1.- Reading exercise.

British reading habits.

In Britain, newspaper publication is dominated by the national press. The

prefer watching TV to reading newspapers.

are among the world's fifth bigger newspaper buyers.

Oops! Read the text again.

Until the 1990's...

newsagent's were only allowed to open on Sundays.

people didn't need to go to the newsagent's to buy their newspapers.

Sorry! Read the second paragraph again.

Read the text again!

Broadsheets compared to tabloids...

are bigger in size and they contained more sensationalistic information.

are bigger in size but they contained less information.

Sorry! Read the fifth paragraph again!

twenty times as many copies as broadsheets.

less copies than in the 1950's.

Sorry! Try again.

2.- Listening exercise.

Sorry, try again!

What are the main topics in tabloids?

Gossip, human interests and more informal news.

Gossip, scientific matters and serious news.

Scientific matters, politics and serious news.

Sorry! Watch the video again.

Oops! Try again!

How many diﬀerent magazines are there?