AN ASSESSMENT OF USERS’ PERCEPTION IN THE CALINAN PUBLIC

MARKET, DAVAO CITY: A STUDY OF IMPROVING PUBLIC MARKET DESIGN

TO ACHIEVE USERS’ SATISFACTION

SURVEY QUESTIONNAIRE

DEMOGRAPHICS

Age: ( ) 0-15 ( ) 16-30 ( ) 31-45 ( ) 46-60 ( ) 61-75 ( ) 76-90

( ) Vendor ( ) Employee ( ) Buyer ( ) Others (Please Specify): _________

How often do you go to the public market?

( ) Everyday 
( ) 1-3 times a week 
( ) 4-6 times a week
Which time would you typically go to the public market?
( ) 7:00 AM – 12:00 NN 
( ) 12:01 PM –  6:00 PM 
( ) 6:00 PM – 9:00 PM

A. USERS’ RESPONSE TO THE EXISTING CONDITION OF THE PUBLIC

MARKET

Instructions: Place a check beside the answer of your choice.

1. What is your assessment of the market?

( ) Excellent ( ) Average ( ) Needs Improvement

2. Which of these issues do you see in the existing market?

( ) Orderliness
( ) Cleanliness
( ) Spaciousness
( ) Odor
( ) Others: ____________________

3. Which of the following facilities or features would you like to be on the

market?
( ) Equal vendor space during market days
 ( ) Permanent vendor space
( ) Kitchen
( ) Refrigerator/Freezer storage
( ) Sufficient restrooms
( ) Space for rest and relaxation within/beside the market
( ) Sufficient lighting inside the market
( ) Protection against the sun during daytime to noontime
( ) Drainage system and elevated area to prevent flooding and contamination
of goods
( ) Others: ____________________

B. USERS’ SATISFACTION WITH THE PUBLIC MARKET DESIGN

Instructions: Please select the number that best represents the satisfaction of the
users given the following condition/situation using a scale of 1 to 5 with 1 as the
lowest degree of response and 5 as the highest.

(5) – The Users Satisfaction Level is VERY SATISFIED

(4) - The Users Satisfaction Level is SATISFIED
(3) - The Users Satisfaction Level is NEUTRAL
(2) - The Users Satisfaction Level is UNSATISFIED
(1) – The Users Satisfaction Level is VERY UNSATISFIED

5 4 3 2 1

a. Location

How satisfied am I in a market located in a designated

1 commercial zone and accessible through an arterial
street?

2 How satisfied am I in a market located at a site within a

walking distance to the nearest terminal?
How satisfied am I in a market that has service access
3 for trucks which is essential for the delivery of goods
and other services?
b. Size
How satisfied am I with the market size for being large
4
enough to accommodate all activities in the center?

5 How satisfied am I with the Lot Shape of the market?

c. Circulations

6 How satisfied am I with the pedestrian walk in the

market?

7 How satisfied am I with the loading and unloading of

goods?
8 How satisfied am I with the traffic flow?

d. Landscaping
10 How satisfied am I with the landscaping?

e. Parking

11 How satisfied am I with the location of the parking

area?
How satisfied am I with the separate area for queuing
12 of public transport modes such as tricycles, buses, and
jeepneys?

C. USERS’ SATISFACTION WITH THE PUBLIC MARKET UTILITY

Instructions: Please select the number that best represents the satisfaction of the
users given the following condition/situation using a scale of 1 to 5 with 1 as the
lowest degree of response and 5 as the highest.

(5) – The Users Satisfaction Level is VERY SATISFIED

(4) - The Users Satisfaction Level is SATISFIED
(3) - The Users Satisfaction Level is NEUTRAL
(2) - The Users Satisfaction Level is UNSATISFIED
(1) – The Users Satisfaction Level is VERY UNSATISFIED

5 4 3 2 1

a. Water Supply

How satisfied am I with the sufficient supply of potable

1
water?
 How satisfied am I with the provision of piped water
2 supplies facilities in each stall in the fish, meat, and
entrails sections?

How satisfied am I with the drinking fountain or any

3
equivalent water dispensers provided in the market?

How satisfied am I with the number of water pipe outlets

4
for easy cleaning of the market and its premises?

b. Sewage Disposal and Drainage

5 How satisfied am I with the floor drain?

How satisfied am I with the installation of drainage

6
facilities?

c. Power Supply

7 How satisfied am I with the power supply in the market?

How satisfied am I with a stand-by generator in case of

8
a power failure?

d. Fire Safety Equipment/Facilities

How satisfied am I with the installation of fire safety

9
equipment/facilities in the market?