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Nonprint

The ABC-TV daytime talk and interview show The View — cohosted by five women,

including the famed interviewer Barbara Walters — contains numerous discussions of

intercultural issues and their effects on politics, the news, and the arts. Many guests are

themselves famous interviewers and newsmakers.

• Sample exam questions: multiple choice, true-false/explain, identification, essay

Multiple Choice

1. A definition of communication competence must include:

A. knowledge, skill, and motivation (*)

B. being nice, being warm, and being human

C. respect, genuineness, and empathy

D. analysis, critical thinking, and rational judgment

E. diversity, flexibility, and compromise

2. Dialogue, as studied in interviewing, is:

A. a state that is equally valuable at all times, no matter what the relationship
B. a state that is fine for everyday friendships, but impractical in the career setting

C. a mutually interactive relationship involving “strangeness” that is changing continually (*)

D. a mutually responsible nexus of interlocking demands people make on each other

E. another word for two people talking with each other

3. Credibility helps you determine someone’s potential persuasiveness by analyzing:

A. listener’s estimates of that person’s expertise and trustworthiness (*)

B. the speaker’s personality traits of aggressiveness and intelligence

C. a speaker’s intelligence quotient

D. the plan a speaker develops to influence other people

E. his or her willingness to engage in dialogue

4. A communication rule is usually followed; if it is not, the following usually happens:

A. someone tries to teach the person how to follow the communication rule better

B. the person who dictated the rule in the first place will get angry

C. someone reminds the rule breaker to change his or her behavior to conform to the clearly

codified expectations

D. nothing overt: communication rules develop through subtle social processes and they are

broken often (*)

E. some sort of clear-cut penalty for the offender

5. Multiculturalism reminds us that:

A. cultures cannot be multiplied in a given context without making communication much

more ineffective
B. other people’s cultural habits and expectations appear to them to be as normal as yours

appear to you (*)

C. interviewers are not able to communicate effectively across multiple cultural differences

D. we must constantly be on the lookout for how other people’s cultural assumptions are

wrong

E. pluralistic worldviews are impossible in today’s postmodern media environment