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  • Business Letter

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    Vimbai Masanganise
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    The letter is from a concerned client to the workshop manager of Croco Motors regarding a missing wheel locknut discovered after their vehicle was serviced. The client's vehicle, a Nissan NP300 with registration ADL 4216, was serviced on March 1st and collected on March 5th. However, on March 12th while washing the car, the client noticed one of the wheel locknuts was missing. The client requests the workshop advise on the action that will be taken to remedy the situation, including replacing the missing locknut and inspecting all wheels to ensure they are securely fitted with no mechanical faults.

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    The letter is from a concerned client to the workshop manager of Croco Motors regarding a missing wheel locknut discovered after their vehicle was serviced. The client's vehicle, a Nissan NP300 with registration ADL 4216, was serviced on March 1st and collected on March 5th. However, on March 12th while washing the car, the client noticed one of the wheel locknuts was missing. The client requests the workshop advise on the action that will be taken to remedy the situation, including replacing the missing locknut and inspecting all wheels to ensure they are securely fitted with no mechanical faults.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    4 views2 pages

    Business Letter

    Uploaded by

    Vimbai Masanganise
    The letter is from a concerned client to the workshop manager of Croco Motors regarding a missing wheel locknut discovered after their vehicle was serviced. The client's vehicle, a Nissan NP300 with registration ADL 4216, was serviced on March 1st and collected on March 5th. However, on March 12th while washing the car, the client noticed one of the wheel locknuts was missing. The client requests the workshop advise on the action that will be taken to remedy the situation, including replacing the missing locknut and inspecting all wheels to ensure they are securely fitted with no mechanical faults.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 2

    No 19 Landau Drive

    Kumalo
    Bulawayo

    REF AA252/17

    13 March 2023

    The Workshop Manager Croco Motors


    Mr S Mafusi
    No 12 Plumtree Rd
    Belmont
    Bulawayo

    Dear Mr Mafusi

    MISSING WHEEL LOCKNUT ON NISSAN NP3OO REG ADL 4216

    I write this letter to inform you of a missing wheel locknut on the front right-hand side of the
    vehicle mentioned above.
    The vehicle was serviced at your workshop on the 1 st of March 2023 and was collected after
    completion of service on the 5th of March 2023. However, as I was washing the car on the 12 th
    of March 2023, I noticed that one of the wheel locknuts is missing. Prior to this I had not
    done any inspection, relying on the guarantee given by your company; assuming that all was
    in order.
    Please advise on the action that will be taken by your company to remedy the situation. I
    would appreciate a replacement of the locknut as well as an inspection on all the wheels to
    ensure that they are all securely fitted and there are no mechanical faults that could have
    resulted in this.

    Yours Sincerely

    Ms Vimbai E Masanganise
    Concerned Client

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