Name Role

Gro Bakstad Chief Executive Officer

Caroline Eglinton Government Appointed Disability and Access Ambassador for the Rail I
Sabine Stock Executive Board Member
Gerhard Wennerström CEO
Lauri Helke Chief Executive Officer
Silvia Kaupa-Götzl Chief Executive Officer
Anne Hettinga Managing Director
Mark Anderson Customer and Commercial Director
Debbie Dekkers Smart Mobility Programme Manager
Javier Marin Martinon Director of Comercial for Clientes y Fidelizacion
Maria Hofberg Chief Commercial Officer
Patrick Kongsilp Director of Revenue Management - Strategic Planning and Analytics
Jasmine Sulaiman Executive Vice President, Commercial
Kurt Bauer Director Long-Distance Traffic & New Rail Business
Serge Daems Head Of Passenger Trains Activity Department
Fanny Mathey Deputy Commercial Director
Kristian Kolind Executive Vice President, Strategy and Information Technology
Jan Ilik EU Affairs Representative
Fabrizio Bona Chief Commercial Officer
Pilar Gorriz Ramon Head of Innovation
Stefan Costeur Digital Sales And Marketing
Mark Thoma Commercial Manager
Ruben Leonor Bravo Strategy Director
Laura Lassila Senior Specialist
Verena Dany Expert Finance and Tariff
Rikesh Shah Head of Open Innovation
Tibor Jermendy Head of On-Demand Mobility
Dovilė Aleksandravičienė Director Of Business Development And Marketing Department
Bjarni Skipper Head of Price and Product
David O'Leary Director of Commercial and Customer Experience
David Borot Director of Emerging Mobilities Innovation Programs, Director of TE
Lars Gunnar Lundestad Project Manager Autonomous Vehicles
Marion Veber Product and Pricing Director
Azzam Al-Ghofaili On-Board Operations Manager
Julie Rømer Mobility Manager
Kristina Andersen Associate Professor, Future Everyday cluster
Endre Angelvik Executive Vice President, Radical Innovation
Laura Brianda Head of Mobility Concepts
Paul Brindley Indirect Sales & Distribution Director
Eva Buzzi Managing Director
Catherine Logan Regional VP - EMEA
Solene Flahault Head of Aeropolitical affairs
Gulyasemin Meijers Commerce Digital Strategy & Execution Lead
Harsh Narula Co-head of Ground Transportation and Urban Mobility
Renee van Baar Principal Transport Planner
Aaron Burns Business Development Manager
Ove Skovdahl Special Adviser
Ahmad Ismail Passenger Experience Manager
David Sarfatti Senior Advisor, Passenger Department
Philippe Lorand Senior Advisor, HIgh Speed Passenger Rail
Tiina Honkanen Head of Product & Concept Design
Massimiliano Astrologo Head of Information Services and Customer Care & Supervisory Board D
Hanna Merkinger Product Management of KlimaTicket
Gorazd Marinic Programme Manager
Elmer van Buuren Co-founder
Iain Griffin Chief Executive Officer & Founder
Thibault Barbier Lab Director
Neil Barnfather VP Europe
Philipp Bartke Head of RM Systems Development
Jody Bauer Research Analyst
Matthew Mullen Head of Customer Systems & Digital
Tomeu Sabater Head of Digital Service
Marise Bezema Head of Mobility Services
Renzo Brunetti Consultant, Advisor
Theo Hammond Commercial Strategist
Claudio Büchel Vice-Chairman
Lola Ortiz Sánchez General Director of Planning and Mobility Infrastructure
Jean Ambert Foresight Director
Stephen Howes Director
Montassar Draief Smart and Sustainable Mobility Consultant
Josef Schneider Chairman
James Bates Rail Expert
Ferdinand Burgersdijk Project Lead - Living Laboratory for MaaS
Diane Burke Commercial Director
Jens Mullak Managing Director
Kerry Phillipson Retail Product Manager
Edmund Butcher Head of Business Development
Ralf Cabos Chairman
Kirsty Dias Managing Director
Roger Matthews Chief Commercial Officer
Bas Van Weele Program Director Payment Innovations
Carmela Canonico Safety & Security Manager
Barbara Corteselli Managing Director
Hanna Castrén-Ollila Senior Business Manager, MaaS and New Business
Lieneke van der Laan Substitute COO
Martin Tugwell Partner
Daisy Chapman-Chamberlain Rail Knowledge Transfer Manager
Roland da Silva MD
Luca De Angelis Chief Executive Officer
Esther De Reys Project and Community Manager
Yi Ding Business and Growth Manager
Antti Vuorela Special Researcher
Pete Dyson Author, Transport for Humans: Are We Nearly There Yet?
Mark Eastwood Head of Commercial Strategy
Laurent Eisenman Rural Mobilities Program Director
Katie Kelly Head of Revenue Management
Eduardo Green Smart Mobility Service Designer
Karin Fest Head of New Rail Business, New Rail Business
Silvia Festa Business and Growth Manager
Fiona Peter Partnership Management & Business Development
David Flesher Commercial Director
Lisa Frank Project Manager Strategic Passenger Information
Marcus Fromm Managing Director
Diego Fuentes CPO & CTO
Ralph Gambetta Smart Ticketing Alliance
David Glantz Director Business Development & Consulting
Delphine Grandsart Senior Research Officer
Tjalle Groen Project Director
Kenneth Gulbrandsøy Chief Architect
Rahul Gupta Managing Director, Infrastructure and Mobility Lead, Public Sector,
Siegfried Luft Co-Founder, President and Chief Executive Officer
Hugo Knobbout Head of IT
Remi Habfast Vice President
Jon Hall Chief Executive Officer
Harald Havenith Marketing and Sales Director
Gerard Hellburg Program Manager Clean & Sustainable
Joep Hendriks Chief Executive Officer
Mariska Hilhorst Strategy Consultant
Natascha Hooft Pricing & Revenue Management Expert/Vice Chair Eurail BV
Arjen Jaarsma Public Transport Expert and Strategic Thinker
Baiba Muceniece Passenger Mobility Expert
Barbara Wajnchold Deputy Director of the Aerotropolis & Development Subprogramme I
Cat Jones Byway
Bartosz Sokoliński Director of the Aerotropolis & Development Subprogramme Implemen
Lukas Karrer Director Direct Business
Daan Klaase Manager Stations Development
Jo Rowan Associate Director of Strategy
Susan Vermeulen Researcher in Urban and Transport Economics
Robert Kleinfeld Product Manager of the Future Passenger Information System of Deut
Søren Kofoed Bom Senior Advisor Mobility, Climate And Education
Eva König Project Manager for Strategic Pricing and Marketing Projects
Jakob Lambert Managing Director
Chris Holmes Director
Yan Laporte Director of Products and Innovation
Colin Lea Planning and Performance Director
Henry Ledden Head Of Commercial - Ancillaries, New Digital Business
Eric Leopold MD
Sian Leydon Managing Director Mainland Europe and member of the Arriva Manag
Robert Liskounig Senior Strategy Manager
Barry Lloyd Head of Customer Experience Innovation & Development
Serafino Lo Piano Head of Sales of High Speed Division
Vanessa Macho Senior Strategy Specialist and Corporate Development
Gustav Manding Director of Sales
Anna Mayerthaler Business Development Lead in Integrated Mobility
Sonila Metushi Policy Advisor
Mick O'Brien Head of Fraud Prevention
Sven Pöllauer Head of PR, Marketing & Public Affairs
Sebastian Rieckesmann Head of Intermodal Cooperations
Floris Roelofsen Associate Professor of Lanuage Science and Technology
David Ruiz Martínez Customer Experience Design and UX Director
Michelle Russell Head of Workforce Analytics
Sebastian Schaffrath Product Manager Digital Connectivity
Andreas Schlapbach Senior Enterprise Architect
Nils Zeino-Mahmalat Managing Director
Chris Selman Policy Advisor
Neil Shah IT & Digital Director
Andy Shaw Senior Product Manager
Simon Smith Director of Policy, Operations and Change, Passenger Services
Hayden Sutherland Founder
Mario Theis Head of Competence Center Revenue Management and Product Innova
Giorgio Travaini Head of Programme
Kilian Ulm Chief Business Officer
Jan-Frederik Valentin Founder And General Partner
Joyce van Brecht Researcher and Project Leader, Psychology for Sustainable Cities
Nicole van der Honing Reservations Product Owner
Harmen Van Der Kooij Mobility Lead
Kerstin Wagner Head of Talent Acquisition
Timo Servan Senior Manager and Deputy Head of International Pricing and Reven
Stefan Weiss Chief Executive Officer
Jon Worth Founder
Femke Woudstra Director, Station Management And Operation
Jannes Zier Project Leader
Tommy Zonnekein Program Manager Accessibility
Jordie Knoppers Customer Journey Manager Seamless Travel and Biometrics
Aske Mastrup Wieth-Knudsen Vice President
Ronan Murphy Head of Customer Experience
Klaus Mariën Customer Experience Manager
Vanessa Stichelmans Innovation Project Manager
Katherine Conrad Director of Client Services
Markus Basler Director Digital Business
Adrian Varma Head Of Business Transformation
Alexander Gellner Head of Marketing, Distribution and Incoming
Jacob Saugman Innovation Program Lead
Fanny Blandenet Transversal Project Manager
Kai Brandes Head of travel centers, agencies and video counters
Nick Clarke Head Of Revenue
Polle De Maagt Consultant
Dominik Elsmann Head of Cross-border Public Transport
Lee Forster-Kirkham Rail Fares Policy Manager
Nicky Gardner Journalist
Jenny Gejke Head Of Digital Channel Development
Stein Batalden Head of Long-term Planning
Isabella Grahsl Head of Business Performance & Development
Jakob Michael Heider Head Of Jelbi
Duncan Henry Retail Strategy Director
Carl Adam Holmberg Snälltåget
Inge Keur Manager Sales And Service
Mark Langmead Director
Jan Luijben Information Manager
Natasha Marsay Accessibility and Inclusion Manager
Jennie Martin Secretary General
Jeffrey Matthijs director
William McGookin Head of Ticketing Technology
Alexander Mokros Head Of International Sales Partnerships and Supervisory Board Chair E
Vincent Neumayer Project Manager - Urban Mobility & Public Transport
Rob Oerton Head of Customer Experience Strategy
Gisle Pedersen Head Of Digital Product Development and Acting CTO
Freek Bos Member of the Management Board
Mark Plowright Distribution
Wieland Rhenau Manager, Passenger Information And Innovation
Eduard Rollmann Marketing & Smart Ticketing
Richard Rowson Independent Consultant
Olivier Roy Director Of International Distribution
Oana Savu Future Interline Partnerships Senior Manager
Dominik Schröder Project Manager
Jorgen Scott Head Of Revenue Management
Bernardo Tonini Commercial Director
Simon Tyler Head of UK Stations
Reinout Wissenburg Manager Strategic Sustainability
Jerry Angrave Customer Experience Director
Company
Vygruppen AS
East West Rail
O.B.B. Personenverkehr
Samtrafiken
OnniBus.com
ÖBB-Postbus GmbH
Arriva Nederland
Go Ahead Group
City of Amsterdam
RENFE
MTRX
Amtrak
Prasarana Malaysia Berhad
O.B.B. - Personenverkehr A.G.
CFL
TGV Lyria
Vy
Czech Railways (CD)
ITALO - Nuovo Trasporto Viaggiatori
Renfe
NMBS-SNCB
Transdev
Renfe
Finland Ministry of Transport and Commun
Stadtwerke München GmbH/ Münchner Ver
Transport for London
Österreichische Postbus AG
LTG Link
SJ
Transport for Wales
SNCF
RUTER
Eurostar International Ltd
Saudi Arabia Railways
DSB Digital Labs
Eindhoven University of Technology
RUTER
Deutsche Bahn Connect GmbH
EUROSTAR
ÖBB Rail Tours
GBTA Global Business Travel Association
E.R.A.A.
NS
Nagarro
Midlands Connect
Heathrow Express
 Jernbanedirektoratet
Saudi Arabia Railways
UIC
UIC
VR
Trenitalia
One Mobility GmbH
Europe's Rail
European Sleeper
Seatfrog
ExPretio
GoodMaps
DB Fernverkehr AG
Eurail
East West Rail Company
Mobile World Capital Barcelona
NS Stations
Independent
Govia Thameslink Railway
Eurolink
Madrid City Council
Fédération des Professionnels de la Micro
Steve Howes Consulting
Independent Consultant
European Passengers' Federation EPF
KILROY International A/S
Benelux Union
Calmac Ferries
INIT Ltd.
Arriva
HS1
PaxLife Innovations GmbH
PriestmanGoode
Icomera
Cooperation of Dutch Public Transport Op
UITP
Accenture
VR
Rivier
Transport for the North
Innovate UK KTN
Strategy ARX Advisory
HRS
Autodelen.net
Eurail
HSL Helsinki Region Transport
Independant
Heathrow Express
SNCF
Irish Rail
City of Amsterdam
ÖBB-Personenverkehr AG
Eurail B.V.
Siemens AG
LNER
Wiener Linien
Accenture
Metbus
Smart Ticketing Alliance
Loyalty Partner Solutions GmbH
European Passengers' Federation
Mpact
Entur AS
Accenture
Netskrt
Eurail
Wiremind
Novo Onboard Retail Limited
NS
Vervoerregio Amsterdam
Rivier
Nederlandse Spoorwegen
SNCB + Eurail BV
Modasti Consulting
RB Rail AS - Rail Baltica
Solidarity Transport Hub Poland
Byway
Solidarity Transport Hub Poland
Hotelplan
NS Stations
PriestmanGoode
Erasmus university
Deutsche Bahn
Capital Region of Denmark Regional Deve
Deutsche Bahn
One Mobility GmbH
XTransportConX
ExPretio
Transport for Wales
Eurostar International Ltd
Threedot
Arriva UK
SCHIG GmbH
Transport for Wales
Trenitalia
O.B.B. Personenverkehr
Nagarro
ÖBB Personenverkehr AG
Koninklijk Nederlands Vervoer
FirstGroup plc
O.B.B. Personenverkehr
Deutsche Bahn
University of Amsterdam
SNCF Connect
National Skills Academy for Rail (NSAR)
DB Fernverkehr AG
SBB AG
VDV eTicket Service
Department for Transport
Arriva UK Trains
Transport for London
Department for Transport
Open Transport Initiative
DB Regio AG
Europe's Rail
Axon Vibe
Ennea Capital Partners
Hogeschool van Amsterdam
Eurail
Dutch Blockchain Coalition
Deutsche Bahn AG
SBB
SCHIG GmbH
Trains for Europe
NS
Deutsche Bahn
SNCB
KLM
DSB
Irish Rail
NMBS-SNCB
NMBS-SNCB
NEORide
SBB
LNER
SBB
DSB
TGV Lyria
Deutsche Bahn
Grand Central Railway Company Limited
Independant
Aachener Verkehrsverbund GmbH
Department for Transport
hidden europe publications
Swedish Rail
The Norwegian Railway directorate
Deutsche Bahn Connect GmbH
Berliner Verkehrsbetriebe (BVG)
Rail Delivery Group

G.V.B.
Translink
G.V.B.
Network Rail
I.T.S. United Kingdom
Autodelen.net
Translink
DB Vertrieb
Wiener Linien
Arriva Trains UK
Entur
European Passengers' Federation
Virgin Trains Ticketing
Deutsche Bahn
Verkehrsverbund Rhein-Sieg
F17
SNCF
International Air Transport Association
Deutsche Bahn
DSB
Trenitalia
Eurostar International Ltd
ProRail
Empathyce
Topics
Bakstad is Group Chief Executive officer in Vy. Before coming to Vy in 2020, she was Executive Vice President division Network
Caroline is Head of Inclusion at East West Railway Company and was appointed by the Minister for Disabled People as the Dis
Dr. Sabine Stock is Executive Board Member of ÖBB-Personenverkehr AG. ÖBB-Personenverkehr AG has around 7,200 employ
Gerhard Wennerström, CEO, Samtrafiken
Lauri is the CEO and co-founder of OnniBus.com, leading intercity coach brand in Finland. Prior to OnniBus.com, Lauri worked
Education Master of Commercial and Corporate Law (LL.M.) with Credit at the London School of Economics and Political Scien
Anne Hettinga joined the Arriva Management Board in the role of Managing Director, Arriva Netherlands in May 2021 with res
Mark Anderson is Head of Commercial Innovation at Go-Ahead Group with responsibility for growing the rail market with inno
Debbie Dekkers works as a project manager New Mobility at Chief Technology Office of Amsterdam. Innovation in local govern
Javier Marin Martinon, Director of Comercial for Clientes y Fidelizacion, RENFE
Maria Hofberg, Chief Commercial Officer, MTRX
Patrick “Pat” Kongsilp is Director of Revenue Management - Strategic Planning and Analytics at Amtrak, the national passenge
Jasmine Sulaiman is the Executive Vice President and General Manager of Commercial for Prasarana Malaysia Berhad and is b
After graduating from the University of Innsbruck with a degree in International Business in 2000, he started his career as a co
Serge Daems, Head Of Passenger Trains Activity Department, CFL
Deputy Commercial Director Sep 2017 - Present  Head of Pricing & Yield Mar 2009 - Sep 2017
Kristian Kolind works as Head of Corporate Strategy & M&A at  the leading Nordic transport company NSB (Norwegian State R
Jan Ilík started his career in the transport sector back in 2010 at the Ministry of Transport. Until 2018, he was responsible for r
Fabrizio Bona is the Italo - Nuovo Trasporto Viaggiatori Chief Commercial Officer from November 2014 and is responsible for t
Pilar Gorriz Ramon, Head of Innovation, Renfe
Stefan Costeur, Digital Sales And Marketing, NMBS-SNCB
Mark Thoma works as commercial manager at Transdev NL. Marketing and Revenue Management in Public Transport has alw
Since March 2021, Rubén Leonor has been Director of Strategy and Quality at Renfe Operadora. He has held different position
Laura Lassila, Senior Specialist, Ministry of Transport and Communications, Finland, is specialised in digitalization, competition
Verena holds a Master of Arts in Automotive and Mobility Management at Technische Hochschule Ingolstadt with a focus on u
Rikesh leads Transport for London?s award winning market innovation activity to create new value for London by working wit
Tibor Jermendy studied geography & spatial research as well as sociology. He worked several years as a project manager in the
Dovilė Aleksandravičienė, Director Of Business Development And Marketing Department, LTG Link
SJ, Commercial traffic, Head of Price and Product20 years of experience in the commercial railway business. Mainly within the
David O’Leary is the Director of Commercial and Customer Experience at Transport for Wales. For the last 15 years he has wor
Trained in business law, finance and commercial negotiation, David Borot held various legal positions in law firm and compani
Lars Gunnar is a results-oriented and visionary program manager with a technical background and experience from managing
After 3 years working as a strategic consultant at Oliver Wyman, Marion joined Eurostar. She has occupied varied positions inc
Joined SAR in 2017 as part of the Passenger Operations department in relation to on board services and management. I was p
Julie is passionate about innovation, new technological trends and the opportunities they bring. Having kickstarted her career
Kristina Andersen is assistant professor at the Future Everyday cluster of the Department of Industrial Design at TU/e. Her wor
Endre Angelvik, Executive Vice President, Radical Innovation, RUTER
Laura Brianda has studied economics and China studies at University Cologne. She has been a consultant in the automotive se
Paul Brindley is Sales and Distribution Director at Eurostar and responsible for driving sales through our distribution partners a
Already while studying economics in the 80s, Eva was seized by a kind of a juvenile Interrail-Fever and later on traveled Europe
Catherine Logan is GBTA’s Regional Vice President for EMEA where she is responsible for the development and delivery  of GB
Solene Flahault, Head of Aeropolitical affairs, E.R.A.A.
Gulyasemin Meijers is the Digital Strategy and Execution Lead at NS, responsible from definition and implementation of NS’s d
Harsh is an engineer and a nerd at heart who has been in the technology industry for more than 11 years. He has played multi
Renee is the rural mobility lead at Midlands Connect – the subnational transport body for the English Midlands. She’s an advo
Aaron Burns, Business Development Manager, Heathrow Express
Ove Skovdahl, Special Adviser, Jernbanedirektoratet
An affiliate with 10 years of experience in hybrid Operational areas, Customer Experience in Technology & Transportation with
David Sarfatti graduated in 1998 with a Master's Degree in Mathematics from the University of Caen, France and in Applied St
Mr. Lorand is currently Senior Advisor within the Passenger Department at UIC (International Union of Railways), responsible f
Tiina Honkanen, Head of Product & Concept Design, VR
Massimiliano Astrologo studied economics in Rome as well as a 1 year Erasmus experience in Belgium. These experiences shap
University Studies: Law, Communication Sciences and Marketing2017 – 2018: Law Clerk, Vienna Higher Regional Court2018 –
Gorazd Marinic is a Programme Manager at EU-Rail, in charge of the programmes on disruptive innovation and exploratory re
Elmer has been fascinated by sleeper trains from childhood on. Boarding in the Netherlands in the evening, sleeping in a prope
Named in the UK's top 5 growth entrepreneurs, Iain is at the helm of Seatfrog as Founder & CEO. Seatfrog is helping the Rail in
Thibault Barbier has been working for ExPretio since 2013 in the Artificial Intelligence (AI) department. He entered the compan
Passionate, articulate and sincere; with a life-time of lived experience of being disabled, Neil has a wealth of genuine knowled
Philipp Bartke, Head of RM Systems Development, DB Fernverkehr AG
Jody Bauer, Research Analyst, Eurail
A certified customer experience professional, Matt has worked across disciplines such as ops, digital and customer experience
Tomeu Sabater is Head of Digital Services at Mobile World Capital Barcelona Foundation. He studied Telecommunication Engin
Marise Bezema is Head of Mobility Services at NS Stations, a business unit of the Dutch Railways. She is managing the operatio
Renzo Brunetti, Consultant , Advisor, Independent
Theo Hammond, Commercial Strategist, Govia Thameslink Railway
After graduating as an urbanist and traffic planner, he started his career as a consultant in public transportation and learned th
Since 2019, Lola Ortiz Sánchez has been the General Director of Planning and Mobility Infrastructures at the Madrid City Coun
Expert in new mobility and micromobility. Jean Ambert joined the French Federation of Micro-mobility Professionals (FP2M) o
Steve Howes has many years of experience in the design, development and operation of technology solutions to support publ
Montassar Draief, Smart and Sustainable Mobility Consultant, Independent Consultant
Josef Schneider, Chairman, European Passengers' Federation EPF
Cross-border individual & group travel rail specialist. The Kilroy Group Powering BENNS / ISIC / Jysk Rejsebureau / KILROY / Wi
Ferdinand is referred to as thought leader in MaaS and its Mobility Data Space. He currently leads the Benelux/NRW Living Lab
Diane is an experienced and successful driver of change, resulting in improved employee engagement, customer experience a
Jens Mullak, Managing Director, INIT Ltd.
Kerry Phillipson is the Retail Product Manager at Arriva UK Trains with a remit that ranges across Retail, Revenue and B2B prod
Edmund Butcher, Head of Business Development, HS1
Ralf CABOS is the founder and managing director of PaxLife Innovations GmbH, Potsdam based company specialized in IT arch
Kirsty is the Managing Director of PriestmanGoode. She has been with the consultancy since 2001, following work with the De
Roger Matthews, Chief Commercial Officer, Icomera
Bas was educated at Erasmus University Rotterdam, where he studied Business/Strategic marketing management. Prior to wo
Carmela Canonico holds a master’s in Research and Innovation Management from UNICAL and a certificate in European Studie
Barbara Corteselli, Managing Director, Accenture
Hanna Castrén-Ollila, Senior Business Manager, MaaS and New Business, VR
As a professional I have been working on improving digital service(s) and platform development for big corporations and local
Martin Tugwell is responsible for transforming pan-Northern connectivity in order to improve productivity and drive economic
Daisy is the Rail Knowledge Transfer Manager at KTN, with a passion for transport transformation, accessibility, sustainability a
Roland is a Senior Adviser working with start-ups, multinational corporates, VC?s and PE firms. With over 25 years of experien
Luca De Angelis joined the HRS family in 2013 with a variety of increasing management responsibilities and leadership roles fro
Esther works as project and community manager for Autodelen.net, the Belgian network for carsharing and shared mobility. S
As a bridge for long-haul markets, Yi Ding is a Business and Growth Manager at Eurail, the company behind the Eurail and Inte
Antti Vuorela has since 2010 been specializing in digitalization and customer experience at HSL Helsinki Region Transport. He b
Pete has published a new book called ‘Transport For Humans: Are we nearly there yet?’ with his co-author, Rory Sutherland. P
I have over 17 years’ experience gained in the transport industry. Previous assignments have included both commercial and op
Laurent EISENMAN is the rural mobilities Program Director of SNCF Tech4Mobility of the Technologies, Innovations and Group
I have been with Irish Rail for 22 years, the last 5 of which have been spent developing the Revenue Management function. Th
Eduardo is a Service Designer within the Smart Mobility team, supporting projects and teams in designing data-driven strategi
Karin Fest is Head of New Rail Business at ÖBB-Personenverkehr AG and responsible for the business development of new inte
Silvia Festa joined Eurail Group GIE in 2016 as a Market Manager for Southern Europe. In 2019, Eurail Group G.I.E. and Eurail.c
Fiona Peter, Partnership Management & Business Development, Siemens AG
David Flesher, Commercial Director, LNER
Lisa Frank, Project Manager – strategic customer information, Wiener LinienLisa Frank is project manager in strategic custome
Marcus Fromm is a managing director at Accenture and is based in Switzerland. His focus areas include mobility, logistics and
Diego Fuentes has over 15 years of experience developing complex information systems and transportation planning, with a g
Ralph has a strong involvement into the transportation and mobility sector. During his career he has built up a large experienc
David Glantz was born and raised in Germany. After university’s degree he joined a management consultancy and specialized
Delphine Grandsart, senior researcher for EPF, has been working on mobility and public transport related projects for 12 years
Tjalle Groen is Project director for Mpact, a non profit organization from Belgium with the vision to do more with less. The last
Through academic research, projects in the public sector, open-source community and emergency industry Kenneth Gulbrand
Rahul Gupta, Managing Director, Infrastructure and Mobility Lead, Public Sector, North America, Accenture
Siegfried (Sig) Luft is a serial entrepreneur with a Silicon Valley background and has been at the forefront of technical innovati
Hugo Knobbout is Head of IT at Eurail. He has been working for several companies as an IT leader. At Eurail he is part of the lea
Remi Habfast, Vice President, Wiremind
Jon Hall is Chief Executive Officer at Novo Onboard Retail. Having worked in the Rail and Airline onboard retail sector for over
Harald Havenith  is currently responsible for the sales of train tickets to international destinations. This responsibility includes
Gerard Hellburg, Program Manager Clean & Sustainable, Vervoerregio Amsterdam
Joep Hendriks (40) leads startup company ‘Rivier’, which has set the ambitious goal to realize a nationwide B2B MaaS-platform
As a strategy consultant at the Strategy and Innovation department of NS Mariska is mostly working on mobility projects. For e
Natascha Hooft, Pricing & Revenue Management Expert/Vice Chair Eurail BV, SNCB + Eurail BV
Arjen Jaarsma is a Public Transport Expert with more than 25 years of professional experience. He has worked as a self-emplo
Baiba Muceniece is the Passenger Mobility Expert on RB Rail AS, Rail Baltica global project` s joint venture, and leads the mega
Barbara Wajnchold - Deputy Director of the Aerotropolis & Development Subprogramme Implementation Department at Solid
Cat Jones, Byway
Bartosz Sokoliński – Director of the Aerotropolis & Development Subprogramme Implementation Department at Solidarity Tra
Lukas Karrer graduated with a Bachelor of Science in Communications from the University of Lugano in 2006 and then gained
Daan Klaase (1970) studied Architecture, Urbanism and Building Sciences at the Delft University of Technology. Since 2015 Da
Jo is Associate Director of Strategy at leading aviation and transport design consultancy PriestmanGoode. Trained in Product a
Susan Vermeulen is a researcher in urban and transport economics at Erasmus UPT. Susan has worked in a large horizon 2020
Robert Kleinfeld studied Computer Science at the Leipzig University of Applied Sciences. He received his  M.Sc. in Computer Sc
Søren Kofoed Bom has a broad field of competence when it comes to communication and policy making in mobility and innov
Eva König acts as a business manager in strategic pricing and marketing for DB Fernverkehr AG, Deutsche Bahn. Currently she
Jakob Lambert is Managing Director of One Mobility GmbH, founded by Republic of Austria to distribute the new “KlimaTicket
Chris is an experienced business leader with extensive technology and programme delivery expertise developed over 30 years
Yan Laporte, Director of Products and Innovation, ExPretio
Colin has over 20 years’ experience in transport and joined Transport for Wales in 2018 after leading the KeolisAmey team as B
Henry Ledden, Head Of Commercial - Ancillaries, New Digital Business, Eurostar International Ltd
Eric Léopold is a strategy and transformation expert in the air travel industry and an entrepreneur. He founded Threedot in 20
Member of the Arriva Group Management Board Sian joined Arriva as Chief Transformation Officer in March 2021 with respon
Senior Expert Public Transport Services Management at SCHIG mbH.Robert Liskounig has vast experience in land based transp
Barry is the Head of Customer Experience Development and Innovation at Transport for Wales (TfW). TfW are driving  forward
After a significant experience in the Airline Industry, Serafino Lo Piano joined Ferrovie dello Stato Italiane Group in 2002, in Ma
Vanessa Macho is Senior Specialist in the Strategy & Corporate Development Department at ÖBB Personenverkehr, Austria's l
Gustav is responsible for Nagarro’s Travel & Logistics operations in Europe. He joined Nagarro in 2019 with the goal to increas
Anna Mayerthaler is leading the business development if the field of integrated mobility and first/last mile – ÖBB 360 at ÖBB-P
Sonila Metushi, Policy Advisor, Koninklijk Nederlands Vervoer
30 years in British Transport Police, 20 years as a Detective, the final 10 years as a Financial Investigator and Fraud specialist. R
Sven Pöllauer is Head of PR, Marketing & Public Affairs at ÖBB-Personenverkehr AG. He worked in the public sector, as Adviso
Since 2018 Head of Intermodal Cooperations Department at DB Vertrieb GmbH, a company of Deutsche Bahn AG - we are tak
Floris Roelofsen is a professor in Language Sciences and Technology at the University of Amsterdam, director of the Language
David currently works as Director of Customer Experience and Design at SNCF Connect, leading the experience definition for t
Michelle Russell Head of Workforce Analytics – NSAR Ltd As head of the Skills Intelligence team at the National Skills Academy
With a background in engineering and a degree from technical university TU Ilmenau and Fraunhofer IDMT, Sebastian has alw
Andreas Schlapbach is an enterprise software architect at SBB's passenger division. He is an expert on pricing, distribution, and
Nils Zeino-Mahmalat has been managing director of VDV eTicket Service in Cologne since 2013. The company is a partner and
Chris has been working at the Department for Transport in London for four years. He is currently a rail fares policy advisor; du
Neil Shah is the IT & Digital Director at Arriva UK Trains with a remit that ranges from core operational IT through to the digita
Andy Shaw joined TfL in 2007 as a Graduate Trainee. Working within Surface Transport, he gained experience in business man
Simon is a Director in the UK Department for Transport's Rail Strategy and Services group, and is responsible for a major proje
Hayden Sutherland, Founder, Open Transport Initiative
Mario Theis has been Head of the Competence Center for Revenue Management and Product Innovation at DB Regio AG since
Giorgio Travaini as Shift2Rail Head of Research & Innovation is responsible for coordination of the JU?s programme with a view
Kilian is the Head of Business at Axon Vibe and a dedicated international business development professional with entrepreneu
Jan-Frederik Valentin is an entrepreneur & marketeer. He is founding partner of Howzat Ennea Group (HEG). Jan‘s notable fiel
Joyce van Brecht is a researcher and project leader at the research group Psychology for Sustainable Cities at the Amsterdam U
Nicole van der Honing joined Eurail in 2014 as a Senior Project Manager responsible for the conceptualization and implementa
Harmen van der Kooij is leading the Mobility Track at the Dutch Blockchain Coalition.Together with public, private and knowle
As Executive VP Talent Acquisition at Deutsche Bahn AG, Kerstin´s responsibility includes the global employer branding and re
Senior Manager International Pricing Jan 2017 – present (Deputy Head since Jan 2020) Swiss Federal Railways (SBB), Bern, Swi
Stefan Weiss is Managing Director of SCHIG mbH, a government enterprise facilitating railway transport in Austria, especially i
Jon Worth is a freelance communication consultant, EU politics expert and blogger based in Berlin. He teaches politics and com
Femke Woudstra is the Director of Station Management and Exploitation at the Dutch Railways. She is responsible for the dail
Jannes Zier is project manager for strategic pricing and marketing projects at DB Fernverkehr AG. Since 2017, Jannes has been
My name is Tommy Zonnekein, I’m the accessibility manager at SNCB since January 1st 2020. Accessibility is key in an public tr
Jordie is an energetic, creative, and result driven spirit, who strives to combine courage and common sense in the right balanc
DSB Vice President for Sustainability since October 2019. DSB has set goals to become completely CO2 neutral in 2030, reduce
I have 27 year's experience working in public transport, with 20 years working with Iarnrod Éireann. Over the past years I have
Klaus Mariën is passionate about the customer and has built a career in customer experience management, retention marketi
Vanessa Stichelmans is since end 2019 a proud member of the SNCB Innovation lab. As an innovation project manager, she’s h
Currently the Director for NEORide. Katherine oversees the day-to-day needs of 18 transit members across Ohio, Kentucky, an
Markus Basler holds a degree in Electrical Engineering and ICT, as well as an Executive MBA. With more than 10 years of exper
Adrian Varma, Head Of Business Transformation, LNER
Alexander has been with SBB since 2012 and is currently in charge of international marketing and distribution. Apart from his
For more than a decade I have been developing digital services for Danish and International brands across branches such as re
After two masters in ?Intercultural Communication and Translation? and ?Full-stack Development?, Fanny Blandenet joined T
47 years old Industrial Engineer as profession Working for Deutsche Bahn since 2004 Since 2019: Head of Payment Procedures
Grand Central Rail (part of Arriva) have operated on the East Coast Mainline (ECML) in the UK since 2007, providing the only d
Polle de Maagt is a seasoned digital professional who has been consulting companies like Nike EMEA, LEGO REEMEA, IKEA, KLM
Dr. Dominik Elsmann is Head of Cross-border Public Transport at Aachener Verkehrsverbund. He joined AVV in 2015, where he
Lee manages rail fares policy within the Department for Transport (the UK’s Transport Ministry). He oversees the annual rail fa
Nicky Gardner, Journalist, hidden europe publications
Jenny is responsible for SJ's digital sales & self-service channels. Jenny also has responsibility for SJ's digital roadmap as well as
Stein Batalden is head of long term strategic planning in the Norwegian Railway Directorate, a position he has held since 2017
Deutsche Bahn Manager focusing on first/last mile passenger transportation offers within DB Connect GmbH, Deutsche Bahn?
Jakob Michael Heider is working for BVG since 2018, first as Head of e-Commerce and Sales Innovations and now as Head of Je
Duncan started his career in the UK Telecoms sector, branching out internationally and touching on finance and utilities before
Snälltåget was established in 2007 as the first long distance open access train operator in Sweden with the mission to give cus
Inge is an enthusiastic people manager with strong ambitions to improve Public Transport. She puts the customer first in every
Mark Langmead is Director, Compass Operations with TransLink.  He is responsible for revenue collection and the customer ex
Jan Luijben is Information manager at GVB Amsterdam. He has a long track record in public transport and technology. Jan is re
I am currently the Accessibility and Inclusion Manager at Network Rail. Having a dissability myself has made me a passionate a
Jennie joined ITS United Kingdom, the Intelligent Transport Society for the UK, in 1998. Prior to that, she worked in the City En
Since 2008, Jeffrey Matthijs is director of Autodelen.net, (network carsharing). His mission: to maximize the ecological, social a
William McGookin (Head of Ticketing Technology) has worked in public transport and ticketing systems for over 25 years.  He
Head of International Partnerships and Industry Partners at DB?s passenger transport sales division, in Frankfurt am Main, Ger
Vincent Neumayer holds both degrees in natural resource management and urban & regional planning. After having gained fiv
With multi-sector experience in customer proposition development and delivery,  for the past 7 years Rob has held senior role
Gisle Pedersen, Head Of Digital Product Development and Acting CTO, Entur
Freek is working at Rover since 2015, first as policy worker and lobbyist. Since 2018 he is CEO of in both regional and national
Mark spent the early part of his career in FMCG sales with GlaxoSmithKline and then Heineken before moving into rail. He join
As head of Passenger Information and Innovation Manager for Metropolitan Transportation located in Munich, Germany at DB
Eduard Rollmann has headed the Marketing NRW Competence Center since 2019 and, as project manager, is responsible for t
Consultant focused on digital transformation in transport. Passionate about customer experience, business needs and technic
Olivier Roy, Director Of International Distribution, SNCF
Oana works at International Air Transport Association (IATA) overseeing the interline related matters and the evolution of the
Dominik Schröder acts as product manager for Deutsche Bahn's central WiFi@DB platform. As such he develops the vision and
Jorgen Scott, Head Of Revenue Management, DSB
Bernardo has over 15 years experience in railway sector covering different roles in the High Speed Division of Trenitalia, the m
I have been with Eurostar for 5 years in commercial and operational roles. Currently Head of UK Stations responsible for increa
Rail travel as a real alternative for planes and cars is the best the rail sector can contribute to a sustainable society!  Reinout W
Jerry Angrave is a Certified Customer Experience Professional and managing director of Empathyce. Jerry is an advisor to busin