Unit 1: Why Do Organizations Change?

Topic

 After completing this unit, the students will be able to examine and analyze different
factors leading to organizational change. 

Learning Outcomes

Upon successful completion of this unit, students will be able to

 discuss the environmental pressures faced by business organizations which force them to
change;
 examine the role of trigger events in initiating the change effort; and
 describe and discuss the multi-dimensional nature of organizational change.

Unit 2: Players in the Change Process

Topic

 Planning and implementation are important aspects for bringing about organizational
change. This unit focusses on the people involved in the change process.

Learning Outcomes

Upon successful completion of this unit, students will be able to

 explain the role of leaders and managers in planning for change;

 explain the need for transition structure and create a model of transition structure required
to implement change; and
 discuss the role of “change champion” and “steering committee” in bringing about
change in the organization.
 Unit 1

Textbook

Beatty, C. A. (2016). The easy, hard, & tough work of managing change. Queens University
IRC. https://irc.queensu.ca/sites/the-easy-hard-and-tough-work-of-managing-change-carol-
beatty/index.php

 Chapter 2

Articles

Anand, N., & Barsoux, J.-L. (2017). What everyone gets wrong about change management.
Harvard Business Review, 95(6), 78–85. http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=125760038&custid=s7439054

Jacobides, M. G., & Reeves, M. (2020). Adapt your business to the new reality. Harvard
Business Review, 98(5), 74–81. http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=144910745&custid=s7439054

Tushman, M. L., Kahn, A., Porray, M. E., & Binns, A. (2017). Change management is becoming
increasingly data-driven. Companies aren’t ready. Harvard Business Review Digital Articles, 2–
5. http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=126004968&custid=s7439054

Unit 2

Textbook

Beatty, C. A. (2016). The easy, hard, & tough work of managing change. Queens University
IRC. https://irc.queensu.ca/sites/the-easy-hard-and-tough-work-of-managing-change-carol-
beatty/index.php

 Chapter 1
Unit 3: Organizational Capacity for Change

Topic

 In this unit the students will learn about organizational capacity for change and the
factors that contribute to the organizations capability to embrace change.

Learning Outcomes

Upon successful completion of this unit, students will be able to

 explain organizational capacity for change;

 discuss the role of resources, systems and procedures, and organizational culture in
success of change initiatives; and
 discuss the distinct dimensions which contribute to organizations capacity for change.

Unit 4: Envisioning Change

Topics

 The leaders need to motivate followers to question the status quo, initiate diagnosis of
what needs to change, and examine the requirements for effective implementation. This
unit examines what needs to change by creating a vision for change.

Learning Outcomes

Upon successful completion of this unit, students will be able to

 apply the process of shared diagnosis;

 discuss why organizations should create a vision statement for guiding organizational
change; and
 create a motivating vision statement for building mutual engagement, discussing the
features of a compelling vision statement.

Unit 3

Textbook
Judge, W. Q. (2012). Focusing on organizational change. Saylor Foundation.
https://open.umn.edu/opentextbooks/textbooks/128

 Chapter 2

Articles

Henretta, D., & Chopra-McGowan, A. (2017). 5 ways to help employees keep up with digital
transformation. Harvard Business Review Digital Articles, 2–5.
http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=125666204&custid=s7439054

Sirkin, H. L., Keenan, P., & Jackson, A. (2005). The hard side of change management. Harvard
Business Review, 83(10), 108–118. http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=18501198&custid=s7439054

NOTE:
The publisher offers limited access to this article. The full text cannot be printed or saved. To
access the complete article:

1. Open the Online Library

2. Under the “Subscription Databases & Resources” section, click the “EBSCO Academic” link
3. Click the “Select all” checkbox
4. Hit the “Continue” button
5. Search within EBSCO for "The hard side of change management" and "Sirkin"

Unit 4

Textbook

Beatty, C. A. (2016). The easy, hard, & tough work of managing change. Queens University
IRC. https://irc.queensu.ca/sites/the-easy-hard-and-tough-work-of-managing-change-carol-
beatty/index.php

 Chapter 3

Article

Schaffer, R. H. (2017). All management is change management. Harvard Business Review

Digital Articles, 2–4. http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=126004977&custid=s7439054

Video

Semler, R. (2014, October). How to run a company with (almost) no rules [Video]. TED
Conferences.
https://www.ted.com/talks/ricardo_semler_how_to_run_a_company_with_almost_no_rules#t-
248697
 Unit 5 & 6: Activities
Unit 5

Textbook

Beatty, C. A. (2016). The easy, hard, & tough work of managing change. Queens University
IRC. https://irc.queensu.ca/sites/the-easy-hard-and-tough-work-of-managing-change-carol-
beatty/index.php

 Chapter 4

Article

Pascale, R. T., & Sternin, J. (2005). Your company’s secret change agents. Harvard Business
Review, 83(5), 72–81. http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=16951542&custid=s7439054

Unit 6

Textbook

Beatty, C. A. (2016). The easy, hard, & tough work of managing change. Queens University
IRC. https://irc.queensu.ca/sites/the-easy-hard-and-tough-work-of-managing-change-carol-
beatty/index.php

 Chapter 5

Articles

Bell, S. (2014). Dealing with resistance to change. Insights.

https://www.insights.com/media/1089/dealing-with-resistance-to-change.pdf

Luna, T., & Cohen, J. (2017). To get people to change, make change easy. Harvard Business
Review Digital Articles, 2–5. http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=127073572&custid=s7439054

Venus, M., Stam, D., & van Knippenberg, D. (2018). Research: To get people to embrace
change, emphasize what will stay the same. Harvard Business Review Digital Articles, 2–4.
http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=131442892&custid=s7439054

Video

Danoesastro, M. (2018, October). What are you willing to give up to change the way we work?
[Video]. TED Conferences.
https://www.ted.com/talks/martin_danoesastro_what_are_you_willing_to_give_up_to_change_t
he_way_we_work#t-561134

Assignments

Due Research Paper

 Due no later than 11:00 p.m. on Sunday of Unit 6

 Worth 15% of final grade

New Group Project: Part 3: Case Study Development

 Due no later than 11:00 p.m. on Sunday of Unit 7

 Worth 15% of final grade

New Instructor Choice Assignment (Case Analysis OR Project through Riipen)

 Due no later than 11:00 p.m. on Sunday of Unit 8

 Worth 15% of final grade
Unit 7: Communicating During the Change

Topic

 This unit examines the importance of continuous communication during the

implementation of change in organizations.

Learning Outcomes

Upon successful completion of this unit, students will be able to

 examine the importance of communication during implementation of change;

 explain how to identify stakeholders, create a communication plan for each, and outline
the role and responsibilities of people in the communication plan; and
 identify the right media which should be used to tailor communication for each
stakeholder.

Unit 8: Importance of Leadership in the Change Process

Topic

 This unit discusses how leaders reinforce new behaviours through structures, systems,
and technologies for implementing long lasting change.

Learning Outcome

Upon successful completion of this unit, students will be able to

 discuss the role of leaders in effective implementation of change in an organization

 classify the skills of an effective leader for initiating change; and
analyze the need to develop future change leaders in an organization

Unit 7 & 8: Activities

Unit 7

Textbooks
Beatty, C. A. (2016). The easy, hard, & tough work of managing change. Queens University
IRC. https://irc.queensu.ca/sites/the-easy-hard-and-tough-work-of-managing-change-carol-
beatty/index.php

 Chapter 6

Judge, W. Q. (2012). Focusing on organizational change. Saylor Foundation.

https://open.umn.edu/opentextbooks/textbooks/128

 Chapter 8

Articles

Johnson, E. (2017). How to communicate clearly during organizational change. Harvard

Business Review Digital Articles, 2–6. http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=123809453&custid=s7439054

McDonald, R., & Bremner, R. (2020). When it’s time to pivot, what’s your story? Harvard
Business Review, 98(5), 98–105. http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=144910748&custid=s7439054

Unit 8

Textbooks

Beatty, C. A. (2016). The easy, hard, & tough work of managing change. Queens University
IRC. https://irc.queensu.ca/sites/the-easy-hard-and-tough-work-of-managing-change-carol-
beatty/index.php

 Chapter 7

Judge, W. Q. (2012). Focusing on organizational change. Saylor Foundation.

https://open.umn.edu/opentextbooks/textbooks/128

 Chapter 3, 5, and 6

Article

Sanchez, P. (2018). The secret to leading organizational change is empathy. Harvard Business
Review Digital Articles, 6–9. http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=133715339&custid=s7439054

Video

Hemerling, J. (2016, May). 5 ways to lead in an era of constant change [Video]. TED
Conferences.
https://www.ted.com/talks/jim_hemerling_5_ways_to_lead_in_an_era_of_constant_change?
language=en

Assignments

Due Group Project: Part 3: Case Study Development

 Due no later than 11:00 p.m. on Sunday of Unit 7

 Worth 15% of final grade

Due Instructor Choice Assignment (Case Analysis OR Project through Riipen)

 Due no later than 11:00 p.m. on Sunday of Unit 8

 Worth 15% of final grade

Unit 9 & 10: Activities

Unit 9

Textbook

Judge, W. Q. (2012). Focusing on organizational change. Saylor Foundation.

https://open.umn.edu/opentextbooks/textbooks/128

 Chapter 4, 6, 7, and 8

Article

Kellogg, K. C. (2019). How to orchestrate change from the bottom up. Harvard Business Review
Digital Articles, 2–5. http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=134982002&custid=s7439054

Unit 10

Textbook

Beatty, C. A. (2016). The easy, hard, & tough work of managing change. Queens University
IRC. https://irc.queensu.ca/sites/the-easy-hard-and-tough-work-of-managing-change-carol-
beatty/index.php

 Chapter 9 and 10

Article

Heracleous, L., Terrier, D., & Gonzalez, S. (2018). The reinvention of NASA. Harvard Business
Review Digital Articles, 2–6. http://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,sso&db=bth&AN=129356471&custid=s7439054
Assignments

New Group Project: Part 4: Presentation

 Due no later than 11:00 p.m. on Sunday of Unit 11

 Worth 5% of final grade