Professional Documents
Culture Documents
10
10
Question 1
Correct
The tour guide must report at the meeting place, at least 30 minutes before the estimated time of departure (ETD) for day trips, and one hour
before ETD for multiple-day trips. The tour guide must check the land transportation prior to the tourists’ arrival to ensure that it is in good
condition. Upon the tourists’ arrival, the tour guide must introduce himself/herself properly and check the tour vouchers.
Select one:
a. Arrival procedures
b. Departure procedures
c. During the tour
Question 2
Correct
Before you part of the day, thank the guests. Inform them of the next day’s schedule as well as the exact time of departure if it is for a multi-day
tour. If you cannot meet them at the end of the tour, send notes to their hotel rooms. This technique include in ______.
Select one:
a. Daily checklist
b. Arrival procedure
c. Pre-tour checklist
Question 3
Correct
The tour guide should have checked the status of the guests’ transport schedule to ensure that the bus or airline is leaving as scheduled.
Select one:
a. During the tour
b. Departure procedures
c. Arrival procedures
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3/29/23, 9:09 AM Q2 Written Work 1: Attempt review
Question 4
Correct
The tour guide must report at the meeting place at least 30 minutes before the guests’ estimated time of arrival (ETA).
Select one:
a. During the tour
b. Departure procedures
c. Arrival procedures
Question 5
Correct
Find out what tours have been assigned to you (the tour guide). Some companies provide a briefing to tour guides while some provide client
information and itinerary via phone or e-mail. This technique include in ______.
Select one:
a. Arrival procedure
b. Daily checklist
c. Pre-tour checklist
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