Professional Documents
Culture Documents
9
9
Question 1
Correct
A tour guide does not only represent oneself but the company and the country as well. Promotion is necessary to improve the guests’
perspective and help them plan their next visit, and in the process, help spread the benefits of tourism as well.
Select one:
a. To promote
b. To inform
c. To clarify
d. To build relationships
Question 2
Correct
Select one:
a. To establish
b. To log
c. To create
Question 3
Correct
Monitoring sheets like these are important documents that tour guides must pay attention to, as discussed earlier in this lesson. They help
ensure the coordinated and efficient and value for money.
Select one:
a. The tour guide’s logbook and luggage monitoring sheets
b. Rooming list
c. Confirmation letters for suppliers
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3/29/23, 9:09 AM Q1 Performance Task 4: Attempt review
Question 4
Correct
Sometimes referred to as interpretation, an informative commentary highlights the guide’s role as an educator.
Select one:
a. Required
b. Informative
c. Requested
Question 5
Correct
This is prepared by the tour manager and/or the reservation staff at the travel agency where the tour guide is assigned.
Select one:
a. Rooming list
b. Tour vouchers
c. Confirmation letters for suppliers
Question 6
Correct
Select one:
a. Passport
b. Rooming list
c. Tour vouchers
Question 7
Correct
This should be part of the tour voucher. This list provides the name of person/s who will occupy each room in a particular hotel, as well as their
check-in and check0out schedule.
Select one:
a. Rooming list
b. Confirmation letters for suppliers
c. Tour vouchers
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3/29/23, 9:09 AM Q1 Performance Task 4: Attempt review
Question 8
Correct
This is also known as ”guide speak,” refers to what tour guides say in front of the guests when describing an attraction.
Select one:
a. Introduction
b. Sources or information
c. Tour documentary
Question 9
Correct
It prevent the message from reaching the receiver and creating the desired effect.
Select one:
a. Physical barriers
b. Challenges
c. Communication barriers
d. Sociopsychological barriers
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