Professional Documents
Culture Documents
OBJECTIVE
To own a authorized automobile service center in near future
EXPERIENCE
VARUN MOTORS NEXA (SUZUKI) AUG/2021 - Till date
ASSISTANT SERVICE MANAGER
1. Maintaining appointments
2. Maintaining the shop floor
3. Conducting review meeting with advisors and cce about labour earings and pms load and actions to be taken to achieving the load
4. Intraction with dissatisfied coustomers
5. Maintaining washing man power
6. Maintaining less number of pending vehicles
7. Checking for warrenty parts
TVS SUNDARAM HONDA Dec/2020 - Aug/2021
SERVICE ADVISOR
1. Note down vehicle details such as dents and scratches
2. Writing job cards
3. Listening to customer complaints
4. Educating customer about the services going to be done
5. Preparation of service cost estimate and asking any additional approval from customer
6. Checking the vehicle for quality of service done
7. Preparation of invoice and explaining invoice to customer
8. Delivering the vehicle to the customer with his satisfaction note
HARSHA TOYOTA Dec/2017 - Jul/2020
SERVICE ADVISOR
1. Note down vehicle details such as dents and scratches
2. Writing job cards
3. Listening to customer complaints
4. Educating customer about the services going to be done
5. Preparation of service cost estimate and asking any additional approval from customer
6. Checking the vehicle for quality of service done
7. Preparation of invoice and explaining invoice to customer
8. Delivering the vehicle to the customer with his satisfaction report
PLA MOTORS (maruti suzuki) March/2017 - December/2017
TECHNICIAN
1. Note down vehicle details such as dents and scratches
2. doing oil service and general checkup
3. gear box over hauling
4. finding electric problems
5. replace brake parts
6. replaceing clutch kit
7. closing job card
SKILLS
Communication
PROJECTS
Impact of efficiency and emission in a diesel engine by the byproduct of waste cooking oil
Converted waste cooking oil into bio diesel and used in the diesel engine by mixing ratio of 100% to 50% blending with petroleum diesel and obtained efficiency
and emission values
REFERENCE
SETHURAM
TVS MOBILITY HONDA
GENERAL MANAGER
+9199498 25555
PRADEEP KUMAR
VW AUTOMOTIVE GROUP
TEAM LEADER (service advisor)
lalit.chikki@gmail.com | +9195423 22312
KIRAN KUMAR
HARSHA TOYOTA
Customer Relations MANAGER
kirankumar.kosuru024@gmail.com | +9196524 99766
P PHANI BABU
MG AUTOMOTIVE GROUP
SERVICE MANAGER
pphanindrababu@gmail.com | +9191105 52189
INTERESTS
maintaining personal vehicles
repairing PCs
playing shettle
gaming on mobile
reading automotive articles
LANGUAGE
TELUGU, ENGLISH, HINDI, & TAMIL
2. Software knowledge
3. Communication
Signature:
BALACHANDAR G A