Construction and Project Management Sub-Process
Table 1: Construction and Project Management required Functional Competency with Description and performance indicators
Required Functional
S. No Competency Description
Competency
The ability to manage construction projects
Project Management
1. from start to finish, including planning,
Skill
budgeting, scheduling, and monitoring
progress.
Ability to analyse programmatic requirements
and site and budget restraints; produces
designs that address project criteria
effectively; assesses proposed project design
2. Project Design, Planning
solutions; develops project directives,
and Analysis
outlines, projections, budgetary estimates,
timelines, resource studies and strategies to
meet pertinent building/construction rules
and regulations.
3. Construction Understands and executes the processes
Management involved in organizing, scheduling, mobilizing
equipment, material and personnel in the
performance of a construction contract.
Competency Framework
Performance Indicators
 Completing projects within the defined timeline.
 Effectively managing project expenses and stay within budget.
 Identifying, assessing, and mitigating potential project risks.
 Delivering projects that meet or exceed the specified quality
standards.
 Effectively communicating and managing the expectations of
project stakeholders
 Being receptive to feedback and ready to make changes to work
methods when necessary to enhance project result
 identify and analyze project goals, objectives, and requirements.
 Capacity to develop a comprehensive project plan that includes
timelines, budgets, and resource requirements.
 Capacity to gather and analyze project data and make informed
decisions based on that analysis.
 Capacity to manage project resources effectively to meet project
goals and objectives.
 Capacity to adapt project plans and strategies to changing
circumstances and requirements.
 Use project management tools and software to plan, track, and
manage project tasks and deliverables.
 Capability to lead and motivate project team members to meet
project goals and objectives
 Develop and implement a comprehensive project plan that
includes project scope, budget, timelines, and resource allocation
 Identify and assess risks that may impact the construction project
and develop strategies to mitigate those risks.
 Manage contracts and negotiate agreements with vendors,
subcontractors, and other stakeholders involved in the
construction project.
 Manage the procurement process, including sourcing materials
Construction and Project Management Sub-Process
Required Functional
S. No Competency Description
Competency
The process of creating and maintain project
documentation, including project plans,
Construction
4. contracts, change orders, progress reports
documentation and
and providing a regular update to project
reporting Skill
stakeholders on project status, budget, and
schedule
Develop and maintain construction
schedules, including critical path analysis,
5. Construction planning
resource allocation, and project milestones.
and scheduling skill
Monitors progress and adjusts as needed to
ensure projects are completed on time.
Ability to provide strategic advice on the
cost and benefits of various courses of  Monitoring project costs and adjusting the budget to ensure the
Knowledge of
6. action on a construction project; conducts
construction cost  Ability to develop and implement cost control measures to
economic and financial analyses for the
management
life of a construction project; and  Analyze cost data and communicate cost information to all
management & compliance analyses.
7. Quality Assurance and Understanding of quality assurance and
Control control processes and tools used in
Competency Framework
Performance Indicators
and equipment, negotiating prices, and managing suppliers.
 Monitor project progress, track project costs, and ensure that the
construction project is on schedule and within budget.
 Ensure that the construction project meets the required quality
standards
 Manage relationships with clients, contractors, vendors, and other
stakeholders involved in the construction project.
 Prepare up-to-date records and reports related to project
progress and status
 organize and categorize project data and information in a logical
and structured manner
 Identify area of improvement in documentation procedures and
implements changes to optimize efficiency and accuracy.
 keeping construction documents organized and easily accessible
 Create accurate and comprehensive project schedules
 Analyze project data and identify potential scheduling conflicts or
issues.
 Managing project timelines and ensure that all milestones are
met on time
 Capacity to identify and manage project costs
 Ability to analyze project data and identify potential cost-saving
opportunities.
project stays within budget.
manage project costs effectively.
stakeholders effectively.
 Anticipate potential cost issues and take appropriate steps to
ensure the project stays on budget.
 Develop and implement quality control processes and procedures
that meet industry standards and regulations.
Construction and Project Management Sub-Process
Required Functional
S. No Competency Description
Competency
construction, including inspections, testing,
and quality control plans.
Ability to manage the activities associated
with such as the invitation to bid, bid
evaluation, award of contract, contract
execution and evaluation as well as the
computation of payments; monitors
8. Contract Administration
contractual relationships addressing issues
and Management
and incorporates necessary changes or
modifications in the contract, actively
interacts with the contractor to ensure
contract objectives are accomplished within
specified timelines.
Understanding of local and national building
9. Knowledge of building codes and regulations, including safety
codes and regulations standards and environmental regulations.
10. Knowledge of cost Ability to accurately estimate project costs
estimation and and develop budgets for construction
budgeting projects, including understanding of labor,
Competency Framework
Performance Indicators
 Monitor and evaluate project quality at every stage of the project
lifecycle
 Develop and implement corrective and preventive actions to
address quality issues and prevent recurrence.
 Ability to create and manage quality control plans that outline
project-specific quality requirements and expectations.
 Communicate quality control requirements and expectations to all
stakeholders effectively.
 Anticipating potential quality issues and take appropriate steps to
prevent those issues.
 Negotiate, draft, review, and administer contracts with vendors,
subcontractors and other parties.
 Analyze and interpret contractual terms and conditions
 Maintaining accurate and up-to-date contract records, including
amendments, extensions, and terminations, using appropriate
tools and systems
 Provide timely and accurate reports to project teams and
management.
 Continuously improve contract management practices and
procedures
 Ensure compliance with applicable building codes, regulations,
and standards
 Interpret and apply relevant building codes and regulations in
construction projects.
 Communicate with team members and stakeholders regarding
building codes and regulations.
 Estimate the costs of materials, labor, and other project-related
expenses.
 Prepare a budget plan within a reasonable timeframe,
Construction and Project Management Sub-Process Competency Framework

Required Functional
S. No Competency Description Performance Indicators
Competency

considering project timelines, resource availability, and other

material, and equipment costs. relevant factors.

 Demonstrates knowledge of industry-standard design software.
 Utilizes design software to create accurate plans, drawings and
other visuals.
 Updates design software regularly to ensure accuracy and
compatibility.
Knowledge of design Understanding of architectural software to  Modifies design software to optimize project performance
11.
software create and modify the bank’s building  Creates and maintains a library of design software templates for
designs. future projects
 Use various design software for architecture, layout and design
 Understanding of engineering principles regarding structural
integrity, load bearing, etc
 Develop attractive, functional, and cost-effective designs.
 Visualize two or three-dimensional objects in the mind.
 Identify and manipulate objects in space.
12. The ability to understand and manipulate  Conceptualize and reason through spatial relationships.
Visual and spatial skills
visual elements to create effective designs.  Interpret scale and spatial relationships in diagrams.
 Recognize patterns, calculate distance and direction.
 solve complex problems with spatial components.
 Knowledge of user experience (UX) and user interface (UI)
design principles.
 Create user experiences that are intuitive, efficient and enjoyable.
Understanding of user
Knowledge of principles and methods for  Understand user needs and behavior and design accordingly.
13. experience (UX) and
designing user-centered products and  Create visuals that are visually pleasing and easy to understand.
user interface (UI)
services.  Translate user needs into useful and usable interface designs.
design principles
 Evaluate the usability of existing designs and provide feedback
for improvement.
Construction and Project Management Sub-Process
Required Functional
S. No Competency Description
Competency
Designing skill is the ability to conceptualize,
plan and create structures that meet specific
esthetic and functional requirements. These
skills may involve the use of various design
tools and techniques, such as sketching, 3D
modeling and computer-aided design (CAD)
software.
14. Design and layout Skill Layout skills refer to the ability to arrange
different components of a building, such as
rooms, corridors and other spaces, in a way
that maximizes functionality and enhances
the overall user experience. This involves
considering factors such as traffic flow,
accessibility, natural lighting and the specific
needs of the users or occupants of the
building.
Ability to determine the most effective and
15. efficient use of office space based on
Office Space Planning
operational, aesthetic and financial
requirements.
Competency Framework
Performance Indicators
 Create designs that are functional, efficient and aesthetically
pleasing.
 Create designs that are consistent with corporate branding and
identity.
 Understand user needs and create designs that meet those
needs.
 Use design software effectively to create and modify designs.
 Incorporate data and analytics into design decisions.
 Collaborate with stakeholders to define design requirements.
 Assess the needs of the bank’s and employees to determine the
space requirements, including the number of employees,
departments, and their job functions.
 Create effective office space plans that utilize space efficiently,
maximize productivity, and enhance collaboration and
communication.
 Select appropriate furniture and equipment that meet the needs
of the organization and employees, including ergonomics and
functionality.
 Manage the budget for office space planning, including the cost
of furniture, equipment, and office reconfiguration.
 Manage the entire office space planning project, including
coordinating with vendors, contractors, and other stakeholders,
tracking progress, and meeting deadline
Construction and Project Management Sub-Process
Required Functional
S. No Competency Description
Competency
Ability to come up with innovative solutions to
challenges that are encountered during the
project and involves the ability to think
16. Creativity
outside the box and come up with creative
solutions, alternative approaches, and new
ideas that can help streamline the project
and make it more successful.
The ability to design and create technical
17. drawings, schematics, and blueprints using
Technical design skills:
design software such as AutoCAD,
SketchUp, or Revit.
The ability to create designs that are visually
18.
Aesthetics design skill appealing and enhance the overall aesthetic
of the project.
19. Banking Business Understanding how banks operate and
Acumen interact with customers. It includes an
understanding of the different types of
banking services and products, as well as the
regulatory environment in which banks
function. It also involves an understanding of
the systems and processes used to carry out
banking activities, such as loan, remittance,
Competency Framework
Performance Indicators
 Identify problems and develop creative solutions.
 Come up with new and innovative ideas.
 Adjust quickly and effectively to changing needs.
 Apply the design thinking process to create solutions.
 Visualize concepts and ideas with drawings, sketches, and
models.
 Translate conceptual designs into detailed technical drawings
and specifications
 Use computer-aided design (CAD) software and other relevant
technical tools
 Interpret and apply local and international building codes and
regulations
 Create detailed and accurate architectural drawings, models, and
plans that meet project requirements
 Translate design concepts into technical specifications and
construction documentation.
 Use design principles and elements to create visually appealing
structures and spaces.
 Understanding of different architectural styles and incorporating
them into designs as needed
 Balance aesthetic appeal with functional requirements when
designing layouts
 Maintain understanding of the organization’s vision, mission,
values, and goals.
 Apply sound business practices in carrying out the corporate
banking function.
 Participate with other business leaders in the development of
bank’s strategy.
 Direct the corporate banking function towards realizing the bank’s
vision and goals.
Construction and Project Management Sub-Process
Required Functional
S. No Competency Description
Competency
domestic banking, foreign banking, digital
payments, employee management and risk
management
The ability to identify and assess risks,
20. analyze and interpret data, identify potential 
Risk management skill
solutions, and effectively communicate and
coordinate risk management plans.
knowledge of relevant laws and regulations,
the ability to interpret and apply these laws
21. Compliance
and regulations, identify, assess, and monitor
management skill
risks, and communicate and educate
stakeholders on compliance-related matters.
The ability to manage self and/or others, and 
resources including time and surrounding
22. circumstances to reach a specific goal. It
Planning skill
involves setting objectives and determining a 
course of action for achieving those
objectives.
23. Ability to advice and The ability to provide customers with helpful 
direct customers and knowledgeable information about the
bank's products or services, as well as the
ability to listen to and assess customer
Competency Framework
Performance Indicators
 Adhere to the bank’s values while carrying out its mission.
 Knowledge of the bank’s products and services, including the
ability to identify new opportunities and to develop innovative
solutions.
 Identify, analyse and assess risks
Developing and implementing risk management plans
 Developing and implementing risk mitigation strategies
 Develop and manage risk reports
 Understanding the regulatory requirements.
 Tracking changes in regulations.
 Implementing compliance policies.
 Identifying and responding to compliance issues.
 Communicating compliance requirements
 Monitoring and auditing compliance performance.
 Monitoring compliance with applicable laws and regulations
 Documenting and reporting compliance activities.
 Managing non-compliance risks.
 Developing and maintaining compliance programs.
 Developing action plans and set objectives.
 Break down tasks into manageable steps.
Identify potential risks and develop strategies to mitigate them.
 Prioritize tasks and allocate resources efficiently.
 Forecast and anticipate problems.
Develop contingency plans.
 Monitor progress and adjust plans accordingly.
 Identifying potential opportunities and act on them.
 Analyse data and trends to inform decisions.
 Develop long-term strategic plans
Provide clear, concise information to customers
 Anticipate customer needs and provide solutions
 Respond to customer inquiries promptly
 Maintain composure and remain professional in challenging
Construction and Project Management Sub-Process
Required Functional
S. No Competency Description
Competency
wants, offer customers the best possible
experience and alternatives when necessary,  Provide knowledgeable guidance on product features and
provide helpful tips, suggestions, and
guidance to customers on how to best use
the bank's products or services.
Identifying and analyzing problems; weighs  Analysing data and information to develop solutions
24. relevance and accuracy of information;
Problem solving skill
generates and evaluates alternative
solutions; makes recommendations
The ability to treats others with courtesy,
sensitivity, and respect. Considers and
responds appropriately to the needs and
25.
Interpersonal skill feelings of different people in different
situations. Perceives, assesses, and
positively influences one's own and other
individuals’ emotions.
26. Organizational and time- The skill necessary to effectively plan and
management skills prioritize tasks, manage resources, and
ensure that projects are completed in a
timely manner. It involves the ability to create  Use time management techniques
and maintain systems for organizing
information, managing time, and keeping
track of deadlines.
Competency Framework
Performance Indicators
customer interactions
functionality
 Identify and address customer pain points
 Build relationships with customers and develop credibility
 Identify and define problems
 Use creative thinking to generate possible solutions
 Evaluating the potential risks and benefits of solutions
 Assessing the effectiveness of the solution
 Using systems thinking to identify underlying causes of problems
 Modify solutions as needed
 Communicating solutions effectively
 Understand the needs and perspectives of others
 Demonstrating empathy.
 Communicate effectively both verbally and in writing
 Establish and maintain effective relationships
 Work effectively in a team environment
 Provide and receive feedback
 Act with respect and integrity
 Self-aware and reflect on own behavior
 Adapt to different situations
 Managing conflicts and resolve differences
 Managing multiple tasks and prioritizing effectively
 Plan, organize and structure work
 Set and meet deadlines
 Delegating tasks and managing workloads
 Anticipating problems and developing contingency plans
 Managing workflow and resources effectively
 Adapt and respond to changing requirements
 Develop and maintain systems for effective tracking and
Construction and Project Management Sub-Process
Required Functional
S. No Competency Description
Competency
Focuses on the ongoing commitment to self- 
improvement, sharing knowledge and
developing appropriate and creative solutions 
in support of the bank’s goals. It also
27.
Learning agility; encompasses learning from experience,
taking controlled risks, and learning from
failure, as these experiences can empower 
innovators to embark on the next project with
renewed confidence and lessons learned.
The ability to interpret and analyse
information to create written pieces that are
accurate and well-supported. This includes
the ability to conduct comprehensive
research, to interpret and organize data, to
28. Research and writing
develop research or writing plan, and to write
skills
and edit professional-quality material.
Research and writing skills require an
understanding of the relevant subject matter,
as well as an ability to express ideas
effectively and creatively.
29. Ability to work under The ability to work under pressure is the
pressures capacity to handle stressful situations and
complete tasks despite feeling overwhelmed. 
This skill is important for most jobs and can 
be developed through practice and
experience. Being able to remain calm and
focused on challenging situations is key, as 
well as managing time effectively and
knowing when to ask for help.
Competency Framework
Performance Indicators
monitoring
 Remain organized and efficient in a fast-paced environment.
Be open to new ideas and approaches.
 Quickly acquire new skills and knowledge.
Identify problem and find solutions.
 Adapt to changing environments and situations.
 Being self-directed and take initiative.
 Think strategically and plan ahead.
Communicate and collaborate effectively
 Search for and find reliable sources of information,
 Critically evaluate sources of information
 Develop research questions and hypotheses.
 Evaluate source material for accuracy and credibility.
 Analyze and synthesize information
 Organize ideas in a logical and coherent way,
 Develop a logical argument based on research.
 Produce clear, concise, and well-structured written work.
 Use appropriate grammar, spelling, and punctuation.
 Cite sources correctly.
 Use technology and digital tools to facilitate research.
 Revise and edit work.
 Stay calm and focused in stressful situations
 Prioritize tasks and manage time effectively
Remain positive and motivated
Take initiative and come up with creative solutions
 Work independently and collaboratively with others
 Stay organized and keep track of deadlines
Communicate clearly and accurately
 Troubleshoot and problem-solve quickly
 Think on your feet and adjust to changing conditions
Construction and Project Management Sub-Process
Required Functional
S. No Competency Description
Competency
The ability of organizing and managing
records in an efficient and secure manner. It
includes properly filing and storing
30. documents, as well as ensuring they are
Record handling skill
accessible and secure. Record handling also
includes making sure that records are
updated regularly and that any changes are
tracked.
The ability to collect, organize, and share
information in an effective and engaging way. 
This includes the ability to analyse data,
create reports, develop presentations, and
31. Reporting and communicate complex information in a clear 
presentation skill and concise format. Good reporting and
presentation skills are essential for any job 
that requires you to present information or
ideas, such as in marketing, sales, and
teaching.
Ability parse data and information to develop
creative, rational solutions while and used to
32. Analytical and
assess the credibility of the claims people
evaluation skills
make or post, and to assess the quality of the
reasoning.
Anticipating and adopting innovations in
33.
Tech savvy business-building digital and technology
applications.
Competency Framework
Performance Indicators
 Stay motivated and work hard even when things are difficult
 Identify and organize records
 Follow rules and regulations for the retention and disposal of
records
 Locate and retrieve soft and hardcopy records promptly
 Securely store records in appropriate locations
 Apply metadata to records (for example, tagging records with
keywords)
 Identify and correct errors in records
 Ensure soft and hardcopy records are kept up to date
 Provide access to soft and hardcopy records in a timely manner
 Being organized,
Using clear and concise language,
 Using appropriate visuals and data to support statements,
 Adapt to different audiences and environments,
Explain complex material in a simple way,
 Listen to feedback and adjust accordingly
Think quickly and provide detailed information
 Analysing and evaluating data
 Identifying patterns and trends
 Draw conclusions and make recommendations
 Think critically and creatively
 Develop and apply problem-solving strategies
 Identifying the cause and effect of problems
 Using technology to solve problems.
 Learn and understand new technologies quickly.
 Using and understanding of digital security.
 Using digital tools to improve productivity.
Construction and Project Management Sub-Process
Required Functional
S. No Competency Description
Competency
the ability to use the Microsoft Office Suite
which includes programs such as Word,
Excel, PowerPoint, Outlook, and Access. It
involves how to use the basic features of
34. Knowledge of using MS
each program to create documents,
Office
spreadsheets, presentations, and more. It
also includes understanding the elements of
formatting, working with data, printing and
sharing documents, and more.
Competency Framework
Performance Indicators
 Create and format documents, spreadsheets, and presentations
using MS Office applications
 Utilize features within those applications such as styles,
formatting, and other tools.
 Understand basic functions such as sorting, filtering, and linking
data.
 Troubleshoot common MS Office issues.