(Jackson, 2015)

(Asonitou, 2015)

(Kunjiapu & Yasin, n.d. 2015)

(Pilz et al., 2015)

((Sam) Kim et al., 2016)

(Banerjee, 2016)

(Bozkurt & Stowell, 2016)

(Daniel et al., 2017)

(Mathew & Sreejesh, 2017)

(Chavan & Carter, 2018)

(Shrotriya et al., 2018)

(Adeyinka-Ojo, 2018)

(Kaabi & Sandhu, n.d.)

(Joshi & Bhattacharya, 2018)

(Pavlova, 2018)

(Rosenberg et al., 2018)

(Pandita & Ray, 2018)

(Andrades & Dimanche, 2019)

(Cabral & Dhar, 2019)

(Sanghi, 2015)

(Tiwari & Munjal, 2019)

(Mohanty, 2019)

(Wahyu Noor Arifah & Arifin, 2019)

(Sakamoto, 2019)

(“Emerging Trends and Future Perspective of Human Resource Reskilling in Higher Education,” 2019)

(Singh & Jaykumar, 2019)

(P. G. Munjal, 2019)

(S. Munjal et al., 2019)

(Chang & Busser, 2020)

(Johnson et al., 2019)

(“Paving Sustainable Development through Generic Green Skills Based on Desk Research,” 2019)

Hamid et al.,2019

(Gardas et al., 2019)

(Cabral & Dhar, 2021)

(Gowrie Vinayan et al., 2020)

( Chakma & Chaijinda,2020)

(Booyens, 2020)

(Kimeto, 2021)

(Domi & Domi, 2021)

(Cotronei-Baird, 2020)

Booyens et at.,2020

(Bennett & McWhorter, 2021)

(Arthur-Mensah, 2020)

(Salman et al., 2020)

(Manyati & Mutsau, 2021)

Handayani, M. N. et al., Journal of Technical Education and Training Vol. 12 No. 2 (2020) p. 24-33

(A. Y. Huang et al., 2021)

(Lopes et al., 2021)

(A. Huang et al., 2021)

(Rotatori et al., 2021)

(Universiti Teknologi MARA Cawangan Selangor, Malaysia et al., 2021)

Wahab at al., 2021

(Ghosh et al., 2022)

(Sivalingam, n.d. 2021)

(Telukdarie et al., 2022)

(Bunnag et al., 2021)

(Maisiri & Van Dyk, 2021)

(Napathorn, 2022)

(Sharma et al., 2022)

(Bellato & Cheer, 2021)

(A. Huang & Baker, 2021)

(Álvarez‐García et al., 2022)

Nikolajenko – Skarbalė et al., 2021

(Bassi & Guidolin, 2021)

(Gouda & Tiwari, 2022)

(Vereycken et al., 2021)

(Ivaldi et al., 2022)

Nur A’isyah et al., 2022

(Samuel & Moagi, 2022)

(Muchiri D.G, 2022)

(Professor Researcher of Tourism and Hospitality Management, Laboratory of Management and

Economic and Social Sciences (LAMSES)Private University of Marrakech (Morocco). et al., 2022)

(Li, 2022)

(Zayed et al., 2022)

Potjanajaruwit, P. ,2022

(Ray et al., 2022)

(Gangotia & Bhatt, 2022)

(Olaitan & Mavuso, n.d., 2022)

(Rasethuntsa, 2022)

(Sawant et al., 2022)

(M. J. Alam et al., 2022)

(Cavagnetto et al., 2022)

(Agarwal et al., 2022)

(“The Impact of Covid-19 On Human Resource It-Management,” 2022)

Dervishaj & Neziraj, n.d.,2022

(Hayat et al., 2022)

(AlDhaen, 2022)

(Jooss et al., 2022)

(Mertena et al., 2022)

(Eusébio et al., 2022)

(Pirkkalainen et al., 2023)

(Wu & Kao, 2022)

(Desmarchelier & Cary, 2022)

(Pedota et al., 2023)

(Braun et al., 2022)

(Bray et al., 2022)

(Shamzzuzoha et al., 2022)

(S. Alam & Dhamija, 2022)

(Buhalis et al., 2023)

The key challenges preventing operators from profiting fully from smart hospitality rotate around
leadership, perceptions and skills

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