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PURPOSIVE COMMUNICATION

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Module 1: Definition of  Non-verbal communication is
Communication, Elements of intended messages interpreted through
Communication Process and proxemics (distance), kinesics (body
Communication Skills language), haptics (touch), and
appearance. 
Introduction     
Being able to communicate effectively is Visualization in communication
one of the most important life skills that focuses on the expression of messages
a person could ever learn. It is a skill through images, logos, maps, print ads,
that can be practically applied etc.  
everywhere at any time. Societies and
organizations are always in need of M1L2 -Elements of Communication
proficient communicators.  This can be Process
attributed to the fact that
communicating with others bridges The communication process has
social gaps and build relationships various elements:
which aid in achieving the goals of an
organization. Sender – the source of information

One must understand the aspects Receiver – the intended recipient of the
behind the communication process and message
identify the challenges it has to become
an effective communicator. At the end Message – the information being V
of this module, you’d be able to develop transmitted
meaningful interactions and build
positive relationships with others Channel – the manner in which the
through communication.        message is sent

M1L1- Definition of Communication Encoding – the symbolic translation of


the message in the form of words,
Communication is the transfer of images, gestures before it is conveyed
information from one source towards a through the channel
receiver. Transmitting messages can be
achieved through verbal or non- Decoding – the process of breaking-
verbal processes. down the context of the message

 Verbal communication involves two Feedback – the response generated by


or more individuals exchanging the receiver after decoding the message
information through speaking. 

Written communication includes
messages that are encoded symbolically
into words such as letters, emails, social
media posts, etc.
Communication Breakdown
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to give full attention in decoding and
The communication process between understanding the information being
the sender and the receiver could be transferred by the speaker and provide
hindered by several barriers such as meaningful feedback in return. Unlike
difference in culture, individual passive listeners, active listeners can
upbringing, expectations and recall important details from the
experiences, preferred communication message without the need needing it to
styles, and personal beliefs or be repeated by the sender.
perspectives.   
The indicated barriers may affect the Encoding Skills
decoding process and induce receivers  Knowing your audience or listeners
to experience difficulties in  Having knowledge
understanding the message or  Using appropriate language
misinterpret its intended context.  Considering familiar context
Failure to achieve the goal and instead  Giving assumptions
results to suffering or failure is  Clarifying
called communication breakdown.  Repeating/Resending
Communication Skills
Channel Skills
To be a good communicator, one must  Intrapersonal
focus on understanding and practicing  Interpersonal
the essential skills in the  Small-Group Discussion
communication process.  Public speaking
 Mass Communication
Gaining knowledge about the  Social Media
background of your audience will  Telephone
enable you to use familiar contexts that  Emails
could be effectively understood by the  Posters
receivers of the message.
Decoding Skills
Using appropriate language makes the  Reading
message easier to comprehend when  Comprehending
the language being used fits the  Listening actively
expectations, culture, and environment  Asking
in which the receivers are currently in.   Clarifying
Adding clarifications also helps to  Paraphrasing
prevent misinterpretations of the
message being conveyed during the
decoding phase.

Context
 Environment of sender and
To decode verbal messages effectively, receiver
you must also exercise active  Culture of the organization
listening. Active listening is the ability  Established Relationships
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 Basis for tone This module is a continuation of
 Styles of communication discussions on the essence of
 communication in a wider perspective.
  The lessons are focused on the impact
M1- Channels of Communication of communication on society and the
   world. This module aims to provide
Intrapersonal – It is defined as the learners with a deeper understanding
communicator’s internal use of of global communication and the role of
language or self- talk. communication in addressing global
issues.
Interpersonal – It is the most basic
form of communication in which the M2-Lesson 2: Outlining
exchange of information involves two
or more people. Types of Outlines and Samples

Small-group Discussions – It allows Alphanumeric Outlines


everyone involved in the
communication process of exchange This is the most common type of outline
ideas to follow a set of guidelines in and usually instantly recognizable to
discussing a specific topic. most people. The formatting follows
these characters, in this order:

Public Speaking – It is a form of Roman Numerals


delivering a message through a one- Capitalized Letters
way or two-way process between the Arabic Numerals
speaker and his/her listener/s. Lowercase Letters

Mass Communication – It is the If the outline needs to subdivide beyond


imparting or delivering of information these divisions, use Arabic numerals
to a large scale of people. The message inside parentheses and then lowercase
being transmitted to receivers who are letters inside parentheses. Select the
not physically present and situated in "Sample Outlines" PDF in the Media Box
far locations. above to download the sample of this
outline.
Telecommunication – The message is
transferred over a distance through The sample PDF in the Media Box above
cables (telephones), broadcasting is an example of an outline that a
(television or radio), internet, etc. student might create before writing an
essay. In order to organize her thoughts
and make sure that she has not
MODULE 2: COMMUNICATION AND forgotten any key points that she wants
GLOBALIZATION to address, she creates the outline as a
framework for her essay.
Introduction: WHAT IS THE ASSIGNMENT?
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Your instructor asks the class to write Media Box above to download the
an expository (explanatory) essay on sample of this outline.
the typical steps a high school student
Example of a three-level topic outline:
would follow in order to apply to
college.            Prohibited Drugs

WHAT IS THE PURPOSE OF THIS


ESSAY?
To explain the process for applying to
college

WHO IS THE INTENDED AUDIENCE


FOR THIS ESSAY?
High school students intending to apply
to college and their parents

WHAT IS THE ESSAY'S THESIS


STATEMENT?
When applying to college, a student
follows a certain process which
includes choosing the right schools and
preparing the application materials.

Full Sentence Outlines

The full sentence outline format is


essentially the same as the
Alphanumeric outline. The main
difference (as the title suggests) is that
full sentences are required at each level
of the outline. This outline is most often
used when preparing a traditional
essay. Select the "Sample Outlines" PDF
in the Media Box above to download the
sample of this outline.

Decimal Outlines

The decimal outline is similar in format


Lesson 3: Paraphrasing, Citation and
to the alphanumeric outline. The added
Reference List
benefit is a system of decimal notation
that clearly shows how every level of Plagiarism is:
the outline relates to the larger whole.
Select the "Sample Outlines" PDF in the  Copying and pasting from online
sources without proper citation.
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 Paraphrasing from the source In-Text Citation
without citation.
 Putting in-text citation with the last  APA uses the author-date method of
sentence of a paragraph to infer that citation (Surname, year).
you are citing the entire paragraph.  The author's last name and the date of
publication are inserted in the text in
the appropriate place.
PLAGIARISM is a crime under
 In-text citations are placed within
the Intellectual Property law of the
sentences and paragraphs to indicate
Philippine Republic Act 8293) clearly what information is being
Under Philippine law, copyright quoted or paraphrased and whose
information is being cited.
infringement is punishable by the
 When using et al. (For three or more
following: authors), the period is placed
after al. not after et  (Opina et al.,
 Imprisonment of between 1 to 3 2019).
years and a fine of between 50,000  An ampersand (&) instead of the word
to 150,000 pesos for the first "and" is used within the parenthesis
offense. when listing multiple authors of a
 Imprisonment of 3 years and 1 day single work.
to six years plus a fine of between
150,000 to 500,000 pesos for the Reference List
second offense.
 Imprisonment of 6 years and 1 day  References that are cited in the text of a
to 9 years plus a fine ranging from paper must appear in a Reference List.
500,000 to 1,500,000 pesos for the This list provides the information
necessary to identify and retrieve each
third and subsequent offenses.
source.
 The list must be alphabetically
To resolve plagiarism, do all of the arranged by the first author's surname.
following:  The sources without authors are
arranged alphabetically by title within
1.   Paraphrase the same list.
2.   Summarize  The format is Hanging indented
3.   Synthesize (succeeding lines 5-7 spaces from
4.   Cite Sources margin)
 No period is placed after the URL.  Any
  character added to it may break the
link.
American Psychological Association  The lines must be double spacing.
(APA 7th Edition)
PARAPHRASING AND
APA requires that information be cited CITATION
in both ways:
Technical Terms
1.  In-text or within the text (no footnotes,
endnotes)  • Paraphrasing ----- Expressing the
2. in a reference list at the end of the meaning of (the writer or speaker or
paper (instead of Bibliography).
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something written or spoken) using healing power of poetry has been
different words, especially to achieve understood throughout time.”
greater clarity.(Retrieved from
www.dictionary.com/browse/google/p RULE P1 - USING PARENTHETICAL
araphrasing) REFERENCE (SURNAME, YEAR)

• Poetry like medicine has the power to


• Citation
heal (Birch,1978).
A quotation from or reference to a
book, paper, or author, especially
RULE P2
in a scholarly work. (Retrieved from USING PARENTHETICAL REFERENCE
www.dictionary.com/browse/google/ci (YEAR)
tation)
• In-text citation • Birch (1978) compared poetry to
• Direct quotation medicine due to its healing power.

Why cite? RULE P3


• To be a responsible scholar by giving NOT USING PARENTHETICAL REFERENCE
credit to other researchers
and acknowledging their ideas. To • Alison Wyrley Birch in 2015 said that the
avoid plagiarism by quoting ancient Greeks appointed Apollo as the god
words and ideas used by other authors. of both poetry and medicine because of
their healing power.
To allow your reader to
track down the sources you used by
Q4
citing them accurately in your
• Birch (1978) said, “The healing power of
paper by way of footnotes, a poetry has been understood throughout
bibliography or reference list. time” (p.1).
(Retrieved from
www.dictionary.com/browse/google/ Q5
why cite sources) • “The ancient Greeks knew what they were
doing when they appointed Apollo as the
paraphrase or quote? god of both poetry and medicine.” (Birch,
• Quote when you can’t say it any better 1978, p.1).
than the original.
• Paraphrase when you can. MODULE 3: LOCAL AND GLOBAL
• When is better? COMMUNICATION IN MULTICULTURAL
Shorter SETTING
Simpler
Lesson 1. Communication Ethics
purposive
DEFINITION OF COMMUNICATION ETHICS
- “Poetry for Peace of Mind”
- Alison Wyrley Birch
Communication ethics centers on the
- Published by Doubleday & Company, Inc.
cultural acceptability, social
in Garden City, New York , 1978 ,Page 1.
appropriateness or impact of the message
- “The ancient Greeks knew what they were
based on the sender and receiver’s
doing when they appointed Apollo as the
perspective. Ethical issues in human
god of both poetry and medicine. The
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communication arise when the CULTURE GUIDES COMMUNICATION. 
communicative behavior or message can be
judged by standards of right and wrong. Because it tells you who you are, how to
Lack of ethical communication may lead act, how to think and how to talk and how
others to question the communicator’s to listen.
professional or personal integrity and
his/her trustworthiness. Ethnocentrism

BASIC PRINCIPLES OF COMMUNICATION  It is the belief that one culture is


ETHICS superior to another culture.
 Linguistically, all languages are created
Messages should be based on facts – The equal.
content of the message must consistently
be anchored on the truth. Noting credible Xenocentrism
information and presenting proofs when
delivering information invites a meaningful  It pertains to the belief the one culture
exchange of thoughts between the sender is inferior to another culture.
and receiver of the message.  The person looks down on his/her
own culture while admiring the other.
The language must be accessible for all –
The speaker must accommodate the Cultural Relativism
languages and listening preferences of the
listeners especially when delivering a  An individual considers the standard of
message to a large or diverse audience. the culture he/she is looking at.
Without a good knowledge of the audience,  He/She does not measure a culture to
the messenger can unknowingly offend the culture of his/her own culture or to
listeners or even deliver a message that another culture.
wasn't even intended for that audience. 

The diversity of the audience is


important – Society is composed of many Cultural Diversity
sub-social groups that interpret stimuli in
their surroundings differently. Using
 You are the best in one way.
languages or images that may demean or
 They are the best in another way. 
promote intolerance towards a particular
set of people may send a negative context
and feedback from the receivers. Global community - refers to the people
or nations of the world, considered as being
closely connected by modern
The communication process is a
telecommunications and as being
transaction – Being an active listener
economically, socially, and politically
permits the two parties involved to have a
interdependent
smooth exchange messages. Maintaining
widely accepted non-verbal cues could help
avoid misinterpretation of context during Examples:
the decoding process, which is the primary
cause of a negative feedback.   ✘ Major offices and some homes linked
with optical fiber systems
Lesson 2: Ethnocentrism and Cultural
Diversity ✘ Global multimedia servicews
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✘ Satellite transmissions  10. Understand that you will likely be
perceived as a person with power and
What is cultural awareness? - is knowing racial privilege (or the opposite), and that
that there are multiple different cultures – you may not be seen as unbiased or as an
based on religion, ethnicity, nationality, and ally.
other factors- that have different attitudes
and outlooks. gender sensitivity

What is cultural sensitivity? - involves What is gender sensitivity? - refers to the


accepting those differences without aim of understanding and taking account of
insisting your own culture is better , or that the societal and cultural factors involved in
everyone should do it your way (Sherman, gender-based exclusion and discrimination
2018) in the most diverse spheres of public and
private life.
Cultural awareness & sensitivity
guidelines What is gender-sensitive language? - is the
realization of gender equality in written
1. View human difference as positive and a and spoken language. - it is attained when
cause for celebration; women and men and those who do not
2. Have a clear sense of your own ethnic, conform to the binary gender system are
cultural, and racial identity; made visible and addressed in language as
3. Be aware that in order to learn about persons of equal value, dignity, integrity,
others, you need to understand and be and respect. 
prepared to share your own culture;
4. Be aware of your own discomfort when
you encounter differences in race, color,
religion, sexual orientation, language, and
ethnicity;
5. Be aware of the assumptions that you
hold about people of cultures different
from your own;
6. Be aware of your stereotypes as they
arise and develop personal strategies for
reducing the harm that they cause; 
7. Be aware of how your cultural
perspective influences your judgments
about what appropriate, normal, or
superior behaviors, values, and
communication styles are;
8. Accept that in cross-cultural situations,
there can be uncertainty, and that
uncertainty can make you anxious. It can
also mean that you do not respond quickly
and take the time needed to get more
information;
9. Take any opportunity to put yourself in
places where you can learn about
differences and create relationships; and

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