Assigned Task # 4 (5%)

Student Name:

Student ID#:

1. Each student will complete the questions on this worksheet in full.

2. Students must cite and reference any ideas that come from the course textbook, required readings or any
outside sources from the Internet, Conestoga library or anywhere else! Look on the APA@Conestoga webpage
to see all the instructions on how to cite and reference: Home - APA @ Conestoga - Library Services at
Conestoga College.

Question 1: Explain the three (3) most important departments in the daily operations of a restaurant. Note: Use full
sentences in your answer. No bullet points of any type allowed. Use specific examples and details to support your
ideas.

Question 2: Explain the three (3) most important departments in the daily operations of a hotel. Note: Use full
sentences in your answer. No bullet points of any type allowed. Use specific examples and details to support your
ideas.
Question 3: Discuss which organizational structure is the “best” for a hotel and then for a restaurant. Note: Use full
sentences in your answer. No bullet points of any type allowed. Use specific examples and details to support your
ideas.

Question 4: Discuss three (3) examples for each topic listed below to prove how important each of these topics is to the
daily operations of a hotel or restaurant:

1. Customer Service
2. Safety and Security
3. Intercultural communication

Note: Use full sentences in your answer. No bullet points of any type allowed. Use specific examples and details to
support your ideas.
 References

Follow the APA@Conestoga guidelines for your citations and references. Remember, there must be a citation in text
that matches a reference.