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  • Paz-Daniela-Marie Multi TP

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    Patrick Deocareza
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    Paz Daniela Marie discusses multicultural diversity in the tourism and hospitality workplace. She notes that within societies there are many cultural groups, and diversity plays a significant role by encouraging employees to develop new skills and ideas by learning from a variety of coworkers. It can also improve problem solving and productivity. The current industry practices catering to millennials through technology, business meetings with quality equipment, an emphasis on health and wellness, and seamless digital access across devices. From the seminar, she learned about sustainability practices like solar panels and eco-friendly initiatives becoming the norm, properties focusing on renewable energy and water conservation, and new roles for staff with some travelers preferring technology over human interaction and robots joining the workforce.

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    Paz Daniela Marie discusses multicultural diversity in the tourism and hospitality workplace. She notes that within societies there are many cultural groups, and diversity plays a significant role by encouraging employees to develop new skills and ideas by learning from a variety of coworkers. It can also improve problem solving and productivity. The current industry practices catering to millennials through technology, business meetings with quality equipment, an emphasis on health and wellness, and seamless digital access across devices. From the seminar, she learned about sustainability practices like solar panels and eco-friendly initiatives becoming the norm, properties focusing on renewable energy and water conservation, and new roles for staff with some travelers preferring technology over human interaction and robots joining the workforce.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    8 views2 pages

    Paz-Daniela-Marie Multi TP

    Uploaded by

    Patrick Deocareza
    Paz Daniela Marie discusses multicultural diversity in the tourism and hospitality workplace. She notes that within societies there are many cultural groups, and diversity plays a significant role by encouraging employees to develop new skills and ideas by learning from a variety of coworkers. It can also improve problem solving and productivity. The current industry practices catering to millennials through technology, business meetings with quality equipment, an emphasis on health and wellness, and seamless digital access across devices. From the seminar, she learned about sustainability practices like solar panels and eco-friendly initiatives becoming the norm, properties focusing on renewable energy and water conservation, and new roles for staff with some travelers preferring technology over human interaction and robots joining the workforce.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Paz Daniela Marie

    BSTM-3B

    What I know about Multicultural What is currently being practiced What I’ve learned from the
    Diversity in the Tourism and in real-life scenarios/actual seminar
    Hospitality Workplace industry

    Within our society, there are The currently being practiced in What I’ve learned from the
    many different cultural or ethnic real-life is catering millennials seminar is Sustainability rules-
    groups. Multicultural diversity age 18-34 are expected to eco-friendly practices are
    plays a significant role in the represent 50% of all travelers becoming the norm.
    tourism and hospitality sector and technology explosion guest -anything the will serve 2 or
    because it encourages are now self-efficient tech-savy more gen.
    employees to grow their abilities are comfortable using -properties focus on resolvable
    and skills. One can learn from a applications or mobile websites. energy resources and water
    wider variety of workers by Business meeting are expected scarcity.
    having a selection of ideas and to have a high quality equipment -Hotels on installing solar panels
    knowledge. It can also improve and knowledge support staff. New roles for staff- now, many
    one's ability to solve problems, Increased emphasis on health travelers seen to prefer
    as well as their happiness and and well-being health now for technology that human being.
    productivity. And Multicultural gents are their priority and need -robots are now joining the
    Diversity has benefits in for seamless technology more workforce
    workplace it will improve easy access across platforms and -they like to check in digitally.
    interpersonal skills by devices are on the rise.
    communicating from different Destination promotion-
    cultures, people and languages. explosion of social media
    -guest images are featured
    -can be used for promotional
    and marketing campaigns

    Real-time damage control-


    dissatisfied guest can easily
    complain on fb etc.
    -hotel, restaurant, resorts
    quickly be able to respond.
    -engaging with customer
    through public forums
    -make or break through guest
    experience

    Unique Peeks- with so many


    brands to close from
    -holographic meetings
    -robot concierge service

    PHILIPPINE TOURISM TRENDS


    -travel-addicted millennials
    -non- traditional lodging and
    sharing economy
    (grab share for transportation
    alternatives)

    More travelers going solo- more


    fearless generation.
    -more inspired to go out and
    explore
    -adventurous always excited try
    new things
    -activities are more engaging and
    participatory

    Travelling with kids more


    popular
    -exposure of kids

    Wi-Fi becomes basic necessity


    -staycation will become more in
    demand
    -luxury cruises are with reach
    -going for deeper local
    immersions
    -saving money for the trip

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