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San Diego Hyperautomation and Low-Code

San Diego
Hyperautomation and
Low-Code
Last updated: April 8, 2023

PDF generated on April 8, 2023


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San Diego Hyperautomation and Low-Code

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illustration only. No real association or connection to ServiceNow
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Company Headquarters
2225 Lawson Lane
Santa Clara, CA 95054
United States
(408)501-8550

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United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
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San Diego Hyperautomation and Low-Code

Generate a user certificate


Generate a user certificate in your Windows machine, for authentication
purposes, if you have the admin role. Use this certificate to set up the
Unattended Robot application and to publish an automation project in
the RPA Desktop Design Studio.

Before you begin

Do this task in your Windows machine.

Role required: admin

About this task

You install the KeyStore Explorer application in your Windows machine


and then generate a user certificate from the KeyStore Explorer
application. Skip this task, if you already have the user certificate.

Procedure

1. Navigate to https://github.com/kaikramer/keystore-explorer/
releases/download/v5.4.4/kse-544-setup.exe to download the
kse-544-setup.exe.

2. To install the KeyStore Explorer, do the following actions:

a. Open the kse-544-setup.exe file.

b. In the Select Setup Language dialog box, select a language to


use during the installation and click OK.

c. In the Welcome to the KeyStore Explorer Setup Wizard dialog box,


click Next.

d. In the Select Destination Location dialog box, select a folder to


install the KeyStore Explorer and click Next.

e. In the Select Start Menu Folder dialog box, to create shortcuts of


the program in the default folder, click Next.

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ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
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San Diego Hyperautomation and Low-Code

f. In the Select Additional Tasks dialog box, select the additional


tasks that you would like the setup to perform while installing the
KeyStore Explorer and then click Next.

g. In the Ready to Install dialog box, click Install.

h. After the installation is complete, click Finish to exit.

3. From your desktop, double-click the KeyStore Explorer icon and click
Create a new KeyStore.

4. In the New KeyStore Type dialog box, select JKS as a type of the new
KeyStore and click OK.
The new KeyStore appears as an additional Untitled tab.

5. On the Untitled tab, right-click the screen and select Generate Key
Pair.

6. In the Generate Key Pair dialog box, click OK.

7. In the Generate Key Pair Certificate dialog box, click the book icon
against the Name field and do the following actions:

a. In the Name dialog box, fill in the details of your organization.

b. Click OK.

8. In the Generate Key Pair Certificate dialog box, click OK.

9. In the New Key Pair Entry Alias dialog box, enter an alias name in the
Enter Alias field and click OK.

10. In the New Key Pair Entry Password dialog box, do the following
actions to generate a key pair:

a. In the Enter New Password: field, enter a new password for the
key pair.

b. In the Confirm New Password: field, confirm the new password.

c. Click OK.

d. After the key pair is generated, click OK.

11. On the Untitled tab, right-click this key, select View Details, and then
select Certificate Chain Details.

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United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
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San Diego Hyperautomation and Low-Code

12. In the Certificate Details for Entry dialog box, click the PEM button.

13. In the Certificate PEM dialog box, click Export.

14. Select a location to save this file as a .pem file and click Save.
Use this file to upload in the instance for creating a CA chain record
and user record.

15. After the PEM is exported successfully, click OK and close all the tabs.

16. On the Untitled tab, do the following actions to generate a .p12 file:

a. Right-click the key entry, select Export, and then select Export
Key Pair.

b. In the Export Key Pair from KeyStore Entry dialog box, enter a
password in the Password for Output File: field.

c. In the Confirm Password field, confirm the password.

d. Click Export.
This file is saved as .p12 file and is used in Unattended Robot for
authentication.

e. After the key pair is exported successfully, in the Export Key Pair
dialog box, click OK.

What to do next

Activate the certificate-based authentication plugin, if you have the


admin role. For more information, see Activate the certificate-based
authentication.

Register root certificates or intermediate certificates to make them


available for authentication. For more information, see Register the CA
certificate

Map the PEM certificate to the user. For more information, see Map the
PEM certificate to user.

Install the user certificate. For more information, see Install the generated
user certificate.

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ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.

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