Pun

MiS
Mangenment Tematicn system

Keep practiing uha îf a n a

solvex, sceneuio,
cLnditional joumatting, valdatícn, colok cedir
pivot daubie, dashaoLud en Excel

T DQyenport BARP

IT-nLeumation teohnoiagy
- oumaticn systems-> 1+ semething
Leopie, rro onment
Bubiness Enuifen ment-

CMM- capabiuty matuuity matel

SD-&aeb and distribution
MMPP-materàls management 2productien planning
WM-waehouuye honanagement
Fico-nance ACading and control
Role.o Trloumaion system in bueinedstoday
, O

Jnteudependerce between ouganizatien and njoumation techntlogu

Buiness btrateqie objectives soptwae HOudwQue

2 ubiness_procesGeS Data manaqemend
eubiness Firm- Enfomatren leleccmmunicatian
SHstemn
Tfor atian byetem-
eb o unteeLated component
colLect, process, t o e 2 distr1bube nLoumation
buppout deagi0n maRurg coord1nati on contrQL
5gregate noice uomdata I s hupun taking de.cisian L no
suO dato -nloumatien Ltarinàdeaubion tsefF
-

Lprocebang rraustedae
procebin
 Data can bpe
primauy data Gtructued data
BCondauydata Semi6tructuued data
JunatrUctLed daa

Model o unYoumatianbystem-

put
proces6inq > Output
capture a u data) (conueut únto mean1ngfu (uepot doshboaxa)
CJassiy assuange calcuulöite

equulOustand aud/ bummasuy

m
Im Re
RepoutS -
.anayticab uepout
atotuatouy xepaut (nequirement)
aepaut
eLdl hoc wepout eccepti ana

eedback-- output uetusuned to

appropriate membexs Of
couLect
oLAanIzation to Jhelp evaluate o

input Atage eoMectien mechanism)

Management
Tnloumation by6tem- Technology, Organizabian
management asAponseg 2champion
budgeting (f1ght)

Levels ol, a um= highly

wnstructurec
Genioratrabegic)
Mgmt

TacticaL) semi
Middle Mgmt Atructurd
cienti6t 2 enouwiedge wor ker)
structuxed
Opesuotional Manaqement
2 SeAvIce wouen)
(procluuCtfan
dauta w o u e e x
 0Lice
automati on 6yetem
Opemational
-OAG
TPS tranGaction procecdinq aystem

byGtem
MIS -

management únjormotian
Tactical
Ei6- execubive
ntowmation y6tem
byetem KO9- enouwled
EGS exe cutive uppout
babe
D5S decigion suppout bystem
byatem
- 0uctijicial untelliqence
Strat egic-A ML machine Jeauniing
NN-neural netwoukR

usiness PrOcesses5-
wcuklLCw mateual,ntoumotion, knauuled e

btep
2 6et L octivities 0nd aKcuos6unctianal
3 maybe tied to
a unctional auea

maybe os5tts ou dioubiluties

al ame disyeuenk
PrcCess of rdee to Cosh cycle- ent iti es)
4 0oting tendexs

2Meceiving quatotion
exonine qu0tation and place oude
deuyeuy o challan um unvoice
ttLd in atoues

GR.N (acde neceipt note)

RIN (qds neceipt 2 nbpecton note)
arger
kgusLed qornet , paynent ueceipte

m DS5 (deisicn suppuut bystem) nun LQutine deci9iQn maRLn

that eeve the midolle managenent, uten ube exteunal

What i_anadysis, enav tty

anaysionauysi6,0LAP
 model dstiven
LOumation a6 well L o TP6 and MiG,
data duiven DSS (estimatinq 9 masRcting
onauyois system)
DSS,

Tntellhqence (81) - aalyze cuuLent data to ind

Business
decioion maeing
trendb and patten6 Helpun

Enteprise applications-
enteuprise, Apan unctianol aeas,
SystemsLO linkunq the
across u m i n c u d e au Jevel ol
execute business process
managementLouw majo applicatian-
-eteuprise 6yGtem_
system
-6upply chain nmanagernent
managemert Sy6tem
-Cuetomer uelationup
Jenowledge manaqement bustemD

EnhanCina deciSIOn maRing

upe of deusion-
routine)
decisien. OpeHOtional pevel_suepetitive
tructuned
structuwed decioion -JactiCa eveL (clean uut ans
b, semi-
(udgerment, evaluatioo)
Cwnstructusec decisian- strategic Jevel

euts uom masuket,

C-Senior Jevel decide entrance 0
=

budget, decide 0ong teumgoal

approve copital
Level desiqn a maueetingq plan,develop depautmental
Middle
uoebsute
udget,designa new couponate
eliqibilty,estock
Opeationat Level= deteumune oveutime
cubtomer, detenmine
unventory, 0e CAedut do
Special Offeus dto customer
TmP
4 staqeb ol deci6ion maJeing prOces6
a nteigeence dibQvesing, identyinq and urdeustandin dhoe
problem6 OCCuin in o4g

b.Design- Identifyi0g and explouing balutionsto protbem

c.Choose - Choo6ing oumang 6alutian ateunat ives

d Implementation- making chosen auteunative wouk and

continuinqg to m0nitor how weu BOlution

Why unvestment IT do nat alu@y6 produce positive ueault-

Inoumation qualuty -igh qualuty decisions uequire high
qualityinoumotiorn
Management quteus -manages Jhawe selecbwe ottention and
have vouiety al bia.se6 that _ueject unformati
that does not LonLoum to prior canceptiao
Organiz0tian ineutia and polutics-stranq 40sLces wuthin augn
Hesist making decision calinq for
majorcha

usiness Intelligernce BusinesS Analyhcs

unastructwe 0 coulectinq, ToolS and techniqu eb
btouing, analyzing data tou
analyzing data
produced by bubness
datababc, data waehouses OLAP,data mining, statigtics
Graup decision Auppofit bystem
GDS5)-
inteuative bystem to ociluate
salutian 1, unetructured
by guoup. 6peciali zed hasudwane
and baltwaue
problem
Ovehead projectjors, dabplay
screens
may equire facilitata and
etak
SOftwoue to colect, aanR,
cnable incueabinq meetinq 12epautica pant
o idea and
aesponse
ancl productiwity
atabae
Anabase a t a waneheuge> data mwng
scenerio into rrodeL
irtty rantonunm eal wgdd
Enity anything Lo uhich ue con stOMe
ant

semedata, CLasaiyicatian phy6icaL

0gica
tudent (Roll numbe., Nome, DOB, ontact nD.)
attribute
Attributes -cotumns dn A table
euatdneh
Record uQuB n the table

TableRgw, fojuurwn) TObieetecordb, otbritube)

tiationship 2 os mae unte linked entities -

diagsuam
ERD entuty Melationhip deagram)
eq-entity in ubrary infQumatian byotems
-

esfre
bepe)
tu dent 4ees
- Joco Rs publishet
bhelf6 booR LLader
printex mahine
payment poltal

ZFeLL S Tales |ertity

fray atghost Hepouts6
Lo4Lt ata uuehcube enqury
bue Metun fines

1ot sho o t uued cullect igr duta, data c e t eue

f r r 4 , M" bubn ek proceogei, YLU

mortain cnouenoy 2 inteqeity datl
data uef ully 40M CLata 0eu arien,
hrie 1r0eutans (0LTP y51em)
 tafitYlunil

te ilM (1n, agiiy,a4t91,

Frod (6gs,bro oia m, iousun6a

(uai, stale, viles.in yty

Galespen ( e ,n , hasatasi

Ctty enployec
cutGr
pr (uc

preadeheet

nrdidoe
>Keys primay key, ique heu, iakalad ke,gienrB

Primo nique ngt r u

Unuque not duplicate,oR pt uu
Condidabe : eg-PNK, 1bet nn. yon beure pinony w
ALtemnoate PNR prirnou he4 tioet r yu t
Foreiqn: () item e (2
tem id (K) syser1 rinpw VPAy
t m de , asr

J.eue ern id in pr irng kpu , , ig

 Alationhip between 2 tables ús Refexential TntegYty

entity eLationshup diagram- (ERD)_

Cuetomer puschases tem
name
Cubtomer -Cubtomerid, ustomet
Aedunu
U LCLw table, theue úb adot Qh
Noumalzatian- datababe bhould 'not
have uedundant
data. Noumalizatian Leduces Hedundany
Ebpluts actable into one a moe
dables. eq-4NF 2NF, 3NE, OCNF

>SQLstructued queuy 0anguage)-

. datakbase must Jbe cLLAted
Hetrieveed
2.data must be modified,inseuted, delected,

D a t awatehoube dato Juom multiple sauuces highly

bummaUz.ed,untequ.aked 2 sueidin4
ún einglesite, ubed primauily do
OLAP ontine onalytical prograumming)
ETL (extraction- transf0sumation-0ading)
wawehouse aue buüld on vauiqus bubjects historical
pekbpective, sunmaxiz ed, 00ading 2. acebs to data

Dotababe(OLTP) Data Wouehaube(OLAPJ

Featur e
chauacter Day t0day, traNSaction data analybi6,decision
Cleuk,D8pro6 Manageub, Analyots
Cwent 100MB10 GB ustorical, 400Go to TP
data ,

Summaru iany detauled BUuMmgLIZed

Jundreds
Hecord tenb
thous0nds Jhundreds
 Locatian- bath bocial 2.individual, sticky
bituated contextuOL

Sttvatianal- condutIonal,cantectuaL

To tranajoum nLoumution into Jenauledge, jum

JmLbt expend addutionaL uLSaLLAS o dis
caueu
ghee enowledge wouk
patteuns, uules and ontexts

wisdam- Knauuuledge mamt-et O business processes

stoe, tansler
develeped in an 0ug to CLete,
Valuuechain
ond apply knouledge,
-acquisition

stoage
desseminautiorn

applucatien

inseose
Consultant_to Mc. Rolland,
bugge6t woys to
As a
absubtion of Dan 2.0 at Dasnone.

-doumenting tacit and

expliuut knculedge
Knousledge aquusSLtion
epout,prebentation,
beat practice
STOung document ,
unstructued
dhcumente (c-mails)
developing online expeutNctuocks

management
management

databases, document
Knoucledqe stauage-
develepnment o planned
BuppOut
Sustem oleofmgmt chema
cOLpoate wide
stoLage Gystem
RnoLucdlge
takin time
emplouee jO
deXing documert, sLewand
O
documents propeuy
tOupdate and 6toae
Knoutledge diseemiration-posutol, pubh e-mail uepout, beach
engine,coLaboratior doole, únloumalL netwaur, LOCLA

Knoustledge application- provide suetusn on unvestment-

Newbusines6 practices, product

ype o Knouledae management 6ystem-

entepri1se wise Rnouuledae manaement 6yotem
Jenauuledge wouR uatem (Kw6)
3unteugent technique (chataPT)

evision-nOLaLian 6ystem-haxdwawe, aotuaxe, data,

peapie, proceduw.es. Type o inLounation syotem- TPs,MIS, DSS.ES
rans aution processing sstem-elementay activty, 6uppot
peuational level, deined tasks Knoual edge management
ube input process output
bubiness process e-engineeuing-pricung, benchm0URung,
bendh tradina

Gntexprisc system-
applicakian lega.c4- utle bCOpe Q4uunteguation, oLd technolo9y-
problem qlegaoy bystem-
Qutomate eoosting processes6
noumaly not duven by 0ugn strakeau 2 bubines6visIan
develOp one applucation at a time
onointeguabion betuween application-ust
tranaaction paAbing
oupgaadakion do Jlatest technologs s dulucult
ubuauH not wel dlouumented, ta,_attrition
decenctralized applicationg
Lnflexible to acomodabe dhanges in busines6
enuiron mernt
 naggingwe Iñventoy Mateual managenent 2produthen
planning MMPP)
wwknq in celios

bueiness_proceas b a callectian a activities thar takes

one moe nputts and oueates an Qutput that is OC

os

voue to the customer. tub dhe ustamee'6 peubpective

ustomex process- matexial aAde proctuss
deu
Sales 0ccQunting puOhabing-prodiuctian -o4letics

Integuatcol Jnjoumation 5ystem- unoumation Syetem

a e a s . bhauing data
that sh0e data between unctianal
au the modules.
iCiently thtuough

Why ERP ineueasinq the etiien o inonatian 6y6tem

-
a
business proces6ca, making
Can uebult in moue eucient
DD
a company moe campettive. Lack q, úntegaatian can Jead
to costly in elticiencies
dato maue than once
euO Df Reyingin same
Jack o timey dota due to pexiodic updating blw bystem
problem5wuth data being deined dLeuently in au
diheent syatem6.

ERPSystem can únteguate a compans's OpsJay

hUMAR
AN DRA- providing a compans-uIde computingenvironment
thaat 4 includes a bingle datababe
2 .delve eansLstent_dta

3 educe cost6 2 incueabe peatienal

'eicieny
ERP "ModulauGed, unteguateal, Aeal t1me unjQumatian,
System wth.boad unctianat atope Hebpanaible
JoN the oces01n and manaaement Of tbu6ineo6
tranaactiane
Soltwaue tool manage dbubine6S System, alaw autamation
and untegsuation a bueines0 proceese66, enable data
in oumatian 6hauuing, enteupri6e wide SH6tem, introduce
best practices.

Integuated system approach-cammen Set o, applucautian,

ubUallyequires Me-enginelrin busines6 proces6e68, bette
alLan mert, umuted oustamization, eabie Lpguadeb,
aueUcame
ineidcnáes o úndependent aystem, unteguated data
6uppout businese practices6.

ERP System duiveus- Finane Sales Production HR

execuive
middle
Gpeuobenali
cpeuntion6-
ERP btem 0sue RBut o bu8ines6 procecs
They a e inounatien 6yatens hat enqineeuung.
faclutate the low o
jnfowngtior betAwee au
uncbon within abusinese They
0uganize and execute the mulluons ok
transactians that asue
wndomental to
mony onge businesoes. One
O Juge database
btauing trangaction data El1minate
many the exI5Ting-
eay6ystems
 ERP chauactetics
nk aul bubiness processes autormaticay
a

educe inteu-processing time

maintain an audit trail a all transaction
utluzes a common database
peaum inteunal convesiang automatîcaly
improve custome 6eseice by putting data at the ingentip of
Lovalwe employee uin the entire unctional cuieee

Why Clients buyERPP

Btrateqic initiative 4. technologs
2 Gpeuational unitiative 5 COLpaate unutiative
3 0uganizational untiative GFOM0

-ERP benejuts-
a maximize noumoution thuoughout
b. umunumizes ebponse time
C pushes decGian maRUng douan to JQuwest LeweLs
dub costs, incueaaed eyicieny
e. accuate cuatomcu unjotumation hustouy
eliminate segaay Bystem5
g help to obtain 2 maintiy competutive advantoge
ALOLD
sy6tem
SDLC_bdiuang devel@pmment iLacucle)-
kno your existingAyétem, weck Leasbulity
Feabibduty uepoLt_(planning) econamic (beneit cost) direck andirec
identiy stakeholder 0peuatjonaL X X

dir ect ube Cega

e dwuect use (ont *)
Cant *) SDLC(eyetem devetoprment Jale Hole)
ScOPE GRS-y6tem suequiremernt speciicat ian)
(UPT-bet acceptance test)

AOpe ceib
-addung vaiables duung umplementotion
without consideung the gop% betaween the D
-proceSS baged
prous
Planning9 Tmplementation
Design Analy6i6
Was wou breakdQun btr uctuwAe
o,o
FDD unction decampoGition daaguam

Tventouy ontra Systemn maate

trounsaction
uepout
Deuntiao of SDLC Theprocebb oundeustandunA hawan
unumahonayetem can buppout busineLS needs, desigring
the 6yatem, building it, and delyeung to the usexs
A conceptual m0 del ubed un preject management thot

descuibes the stages involued inan I6 cleuelopment preject,

uon on initial jeaGibility studly thuough maintenance
the completed applfcoution

LiLeent phrase a, sDLC- planning uhy; anassi6; uaho,

what, uaheue o d ushen.; design Jhow ; implementatian
tmpautance o DLC - doumentoatian Joe each phrase awe

Cuucial uegosdless o the ype a model ehosen ot

devised J o any application, get othe poautiesJknaw
o the proges6 o design and analysis usaukclane n
Oualel with dhe olev elopment prooess
WateuJall SDLC model
Atateo cannot tuun back
onee
Bequerti aL,
and eiat
at de Qun e a s dlepoLLtmentaluizotion
and manag
Corutra
advantaqe-
allaw6 O
oveulapping 6teps
wuth any LeUISIn
MUch Meliectian oL
dibadvantage -
nat a l o qOn

Planning Analys16 Design Tmplementab uetem

business value, anauyze eosblty,

planninq- dertiinq pruect, conrtrolo
develop uwouk plan, stat
diect prqgect
Lequirement, useu stosy,
bubInESS
analysi6-gatheninq
data modelling, deliueuable
process modelling4,
auchitue
belecbon, inteulace,
design -desian building, tebt4,
praptam
mplementation- oonetrucbion,
unstollation,trauning 2 Auppout

analyat, bubine6s analys

bjuw_proyect manageu, S46tem
dexence

-com.mece bubines6 model-

e-ommexce
e-bubiness ib supenGet ok
activuties_desigred to eBUbt
bubiness model-set olplanned
in aproit in a masuRetplace
bubines6 modeel
bubines6 plan - descuube8 a Jium6
ubebeveages uniqve
- C0mmeuce bubiness mbdel-
qualutie6 o Jnteuneb

>Key elements d a bubineSS model-

. valuwe proposition
SubecHiphen,
2eyenue model (adveutising Juee
mium,
uake
fransactien Lee, sales uevenue, a
seNenuue)
 3. masuket oppoutunuty
4 . competttive enviranment

5. competutive adlvantage
6

Copabuiutieg- Complement -> Rebponeibuluty

B0ugaining poweu of buye Low (00cctaat
BOsLgauning powe O Buppler-Low(high mktshaue
Thueato neuw enteKant-High (00 high uequLatioOn
Substit ute goods-High (00u sitching cost
Rivaly among igh existin campanu- Medl (gaod uscu inteuae