This log book documents the internship activities of Ni Luh Putu Della Aristyani at the Amnaya Resort Hotel Kuta from October 12-23. Each day, tasks included welcoming guests, handling check-ins and check-outs, responding to requests and complaints, updating guest information, and attending English classes. The daily tasks focused on front office operations like greeting, billing, and customer service.
This log book documents the internship activities of Ni Luh Putu Della Aristyani at the Amnaya Resort Hotel Kuta from October 12-23. Each day, tasks included welcoming guests, handling check-ins and check-outs, responding to requests and complaints, updating guest information, and attending English classes. The daily tasks focused on front office operations like greeting, billing, and customer service.
This log book documents the internship activities of Ni Luh Putu Della Aristyani at the Amnaya Resort Hotel Kuta from October 12-23. Each day, tasks included welcoming guests, handling check-ins and check-outs, responding to requests and complaints, updating guest information, and attending English classes. The daily tasks focused on front office operations like greeting, billing, and customer service.
Tanggal Pembimbing Rabu, 12 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10. Update data of the guest in VHP System and Smartsheet. Kamis, 13 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10. Update data of the guest in VHP System and Smartsheet. 11. Joining English class. Jumat, 14 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10. Update data of the guest in VHP System and Smartsheet. Sabtu, 15 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Minggu, 16 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Senin, 17 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Selasa, 18 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Rabu, 19 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10. Update data of the guest in VHP System and Smartsheet. Kamis, 20 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. 11. Joining English Class Jumat, 21 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Sabtu, 22 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Minggu 23 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Senin, 24 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Selasa, 25 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Rabu, 26 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Kamis, 27 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Jumat, 28 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Sabtu, 29 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Minggu, 30 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Senin, 31 1. Membuat welcome card, honeymoon card, birthday card. Oktober 2022 2. Melakukan check-out progress. 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Selasa, 1 1. Membuat welcome card, honeymoon card, birthday card. November 2. Melakukan check-out progress. 2022 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Rabu, 2 1. Membuat welcome card, honeymoon card, birthday card. November 2. Melakukan check-out progress. 2022 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Kamis, 3 1. Membuat welcome card, honeymoon card, birthday card. November 2. Melakukan check-out progress. 2022 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Jumat, 4 1. Membuat welcome card, honeymoon card, birthday card. November 2. Melakukan check-out progress. 2022 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Sabtu, 5 1. Membuat welcome card, honeymoon card, birthday card. November 2. Melakukan check-out progress. 2022 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Minggu, 6 1. Membuat welcome card, honeymoon card, birthday card. November 2. Melakukan check-out progress. 2022 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Senin, 7 1. Membuat welcome card, honeymoon card, birthday card. November 2. Melakukan check-out progress. 2022 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet. Selasa, 8 1. Membuat welcome card, honeymoon card, birthday card. November 2. Melakukan check-out progress. 2022 3. Handling complaint from the guest. 4. Giving hotel product information to the guest. 5. Handling incoming call and make out-going call. 6. Melakukan check-in progress. 7. Giving arrival information to the guest. 8. Giving welcome drink to the guest upon check-in. 9. Handling bill of the rooms, hotel products, motor rental payment from the guest. 10.Update data of the guest in VHP System and Smartsheet.