The document lists and describes various forms and materials used in hotel operations, including a complaints register, corkboard, daily running sheet, errand card, guest folio form, guest folio rack, logbook, luggage tags, room key/card, and room rack. The forms and materials are used for tasks like noting guest complaints, displaying public information, tracking daily duties and guest luggage, recording guest transactions, maintaining guest accounts, recording daily information, identifying guest bags, providing room access, and accessing guest registration information.
The document lists and describes various forms and materials used in hotel operations, including a complaints register, corkboard, daily running sheet, errand card, guest folio form, guest folio rack, logbook, luggage tags, room key/card, and room rack. The forms and materials are used for tasks like noting guest complaints, displaying public information, tracking daily duties and guest luggage, recording guest transactions, maintaining guest accounts, recording daily information, identifying guest bags, providing room access, and accessing guest registration information.
The document lists and describes various forms and materials used in hotel operations, including a complaints register, corkboard, daily running sheet, errand card, guest folio form, guest folio rack, logbook, luggage tags, room key/card, and room rack. The forms and materials are used for tasks like noting guest complaints, displaying public information, tracking daily duties and guest luggage, recording guest transactions, maintaining guest accounts, recording daily information, identifying guest bags, providing room access, and accessing guest registration information.
1. complaints register used to note all quest complaints
form 2. corkboard used to display public information 3. daily running sheet used to as a checklist duties to be completed on a particular shift 4. errand card used to track guest luggage movement in hotel 5. guest folio form to record guest's cash and credit transactions in the hotel 6. Guest folio rack is used to manually maintain the hotel folio 7. logbook used to record daily information 8. luggage tags is used to identify a guest's bags 9. room key/card used to provide access to hotel rooms 10. room rack used to assist the front desk officer in accessing registration forms containing all guest names and room numbers