7/8

TLE 7/8-H.E.-FRONT
OFFICE SERVICES
Quarter 1 – Module 5:
Interpret Design and Layout
TLE – Grade 7/8
Alternative Delivery Mode
Quarter 1 – Module 5: Interpret Design Layout
First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in any
work of the Government of the Philippines. However, prior approval of the government
agency or office wherein the work is created shall be necessary for exploitation of such
work for profit. Such agency or office may, among other things, impose as a condition
the payment of royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
trademarks, etc.) included in this module are owned by their respective copyright
holders. Every effort has been exerted to locate and seek permission to use these
materials from their respective copyright owners. The publisher and authors do not
represent nor claim ownership over them.

Published by the Department of Education

Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

Development Team of the Module

Writer: Earl Luvic A. Dicen
Editor: Maria Farina G. Calumba
Reviewer: Jesusa D. Paladar
Typesetter: Maria Farina G. Calumba
Layout Artist: Jetril I. Labajo
Management Team: Senen Priscillo P. Paulin, CESO V Rosela R. Abiera
Fay C. Luarez, TM, Ed.D., Ph.D. Maricel S. Rasid
Adolf P. Aguilar, Ed.D.,TM Elmar L. Cabrera
Nilita R. Ragay, Ed.D.
Antonio B. Baguio, Jr. Ed.D.

Printed in the Philippines by ________________________

Department of Education –Region VII Schools Division of Negros Oriental

Office Address: Kagawasan, Ave., Daro, Dumaguete City, Negros Oriental

Tele #: (035) 225 2376 / 541 1117
E-mail Address: negros.oriental@deped.gov.ph
 7/8
TLE 7/8-H.E.-FRONT
OFFICE SERVICES
Quarter 1 – Module 5:
Interpret Design and Layout
Introductory Message
For the facilitator:

Welcome to the TLE 7/8-FRONT OFFICE SERVICES Alternative Delivery

Mode (ADM) Module on Interpret Design and Layout!

This module was collaboratively designed, developed and reviewed by

educators both from public and private institutions to assist you, the teacher
or facilitator in helping the learners meet the standards set by the K to 12
Curriculum while overcoming their personal, social, and economic
constraints in schooling.

This learning resource hopes to engage the learners into guided and
independent learning activities at their own pace and time. Furthermore, this
also aims to help learners acquire the needed 21st century skills while taking
into consideration their needs and circumstances.

In addition to the material in the main text, you will also see this box in the
body of the module:

Notes to the Teacher

This contains helpful tips or strategies that
will help you in guiding the learners.

As a facilitator, you are expected to orient the learners on how to use this
module. You also need to keep track of the learners' progress while allowing
them to manage their own learning. Furthermore, you are expected to
encourage and assist the learners as they do the tasks included in the module.

ii
For the learner:

Welcome to the TLE 7/8-FRONT OFFICE SERVICES Alternative Delivery

Mode (ADM) Module on Interpret Design and Layout!

This module was designed to provide you with fun and meaningful
opportunities for guided and independent learning at your own pace and time.
You will be enabled to process the contents of the learning resource while
being an active learner.

This module has the following parts and corresponding icons:

This will give you an idea of the skills or

What I Need to Know competencies you are expected to learn in the
module.

This part includes an activity that aims to

check what you already know about the
What I Know
lesson to take. If you get all the answers
correct (100%), you may decide to skip this
module.
This is a brief drill or review to help you link
What’s In the current lesson with the previous one.

In this portion, the new lesson will be

What’s New introduced to you in various ways; a story, a
song, a poem, a problem opener, an activity
or a situation.
This section provides a brief discussion of the
What is It lesson. This aims to help you discover and
understand new concepts and skills.

This comprises activities for independent

practice to solidify your understanding and
What’s More
skills of the topic. You may check the
answers to the exercises using the Answer
Key at the end of the module.
This includes questions or blank
What I Have Learned sentence/paragraph to be filled in to process
what you learned from the lesson.
This section provides an activity which will
What I Can Do help you transfer your new knowledge or skill
into real life situations or concerns.

iii
 This is a task which aims to evaluate your
Assessment level of mastery in achieving the learning
competency.
In this portion, another activity will be given
Additional Activities to you to enrich your knowledge or skill of the
lesson learned.

Answer Key This contains answers to all activities in the

module.

At the end of this module you will also find:

References This is a list of all sources used in

developing this module.

The following are some reminders in using this module:

1. Use the module with care. Do not put unnecessary mark/s on any part
of the module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other
activities included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your
answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through
with it.
If you encounter any difficulty in answering the tasks in this module, do
not hesitate to consult your teacher or facilitator. Always bear in mind that
you are not alone.

We hope that through this material, you will experience meaningful

learning and gain deep understanding of the relevant competencies. You
can do it!

iv
 What I Need to Know

This module was designed and written with you in mind. It is here to help you
master the nature of Interpret Design and Layout. The scope of this module
permits it to be used in many different learning situations. The language used
recognizes the diverse vocabulary level of students. The lessons are arranged to
follow the standard sequence of the course. But the order in which you read
them can be changed to correspond with the textbook you are now using.

The module will tackle the lesson:

 Interpret Design and Layout

After going through this module, you are expected to:

1. read and interpret symbols and layout in a given sample plan for a
front- office reception area;
2. describe parts and functions of a front-office reception layout; and
3. display interest in evaluating a sample front office reception layout.

1
 What I Know

Direction: Read each item carefully and use your notebook to write your answers.
Identify the word/s that best describe/s the following statements.
1. Long and shot dash lines usually indicates centre of holes, circles and arcs. Line
is thin and dark.
2. Thick, dark line used to show the outline of the object. Define features you can
see in a particular view
3. Long line followed by two short dashes used to show alternate position of a moving
part.
4. A light line that extends from the edge or end of a main object line on a drawing,
used in conjunction with dimension lines to help determine the dimension of a
particular feature
5. A thin line used to connect a dimension line with a particular area or point on
the drawing. It is also used to show notes or labels
6. Lines that are very light and very thin used to construct layout work
7. Extra thick line used to show cutaway views or plane of projection where a section
view is taken. Arrow indicates direction of view
8. Short dash lines used to show non visible surfaces that are not visible in
orthographic view. Usually shows as medium thickness.
9. Thick wavy line that is used to break the edge of a surface of a part for clarity on
a hidden surface.
10. Thin and dark lines used to show the size (span) of an object with a numeric
value. Usually terminate with arrowheads or tick markings.
11. A part of Front Office which receives and welcomes guests, completes the
registration formalities, assigns the room and sends arrival notification slips to
the concerned departments
12. It takes charge to carry luggage, handles guests personal requests and in cases
with client's complaints
13. It maintains resident guest rack, handles guest room keys, coordinates guest
mails, telegrams, faxes, couriers, parcels, etc, handles guests messages
14. It makes reservations for dining in famous restaurants, obtains tickets for
theaters, musicals and sporting events, arranges transportation by limousine,
car, coaches, buses, airplanes, or trains
15. It posts guest folio, room charges in guest folios, records all credit charges in
guest folios, updates cash received from guests, prepares bills, handles
credit/debit/charge cards and foreign exchange

2
 Lesson
INTERPRET DESIGN
5 LAYOUT
Front Office Department is the most important department in the hotel. It
serves as the nerve for hotel operation. As an interface between a hotel and its
guests, it is where guests make first contact. In other words, Front Office
Department is the first place that can make guests develop an impression about the
level of service standard facilities of the hotel and/or similar establishment.

What’s In

Does alphabet of line ring a bell? How about line symbols? I’m sure you’ve heard those
terms before and we’re even familiar with designs and layout. We’ll have more of those as
we unfold and go on with this module.

Notes to the Teacher

The following are information that would lead to the activities
and assessment. Some activities may need your own
discretion upon checking or you may use a rubric if provided.
Please review the activities and answer keys and amend if
necessary.

3
 What’s New

You’ve happened to come across an office layout of a certain company. You were curious
and decided to check on the details. However, there are different kinds of lines that
you’re not sure how to interpret. That’s how this module will be of use for you. Here you
will learn about Interpreting Symbols & Layout as well as evaluate a sample front-office
reception layout. Are you excited? Let’s begin!

What is It

INTERPRET SYMBOLS & LAYOUT

Front Office Department is the most important department in the hotel. It serves as the
nerve for hotel operation. As an interface between a hotel and its guests, it is where guests make
first contact. In other words, Front Office Department is the first place that can make guests
develop an impression about the level of service standard facilities of the hotel and/or similar
establishment.
By definition, design is to make a drawing, pattern, or sketch of or to draw the plans, for
example design a building. On the other hand, layout is the plan or design or arrangement of
something laid out; the act or process of planning or laying out in detail.
Lines are critical component of sketching. Lines have different types, thickness and shape
has its own meaning. Design or layout is basically done by using line symbols otherwise known
as Alphabet of lines.

Alphabet of lines or Line Symbols

4
5
Alphabet of lines or Line Symbols
1. Object of Visible Line
Thick, dark line used to show the outline of the object. Define features you
can see in a particular view
2. Construction Line
Lines that are very light and very thin used to construct layout work
3. Dimension Line
Thin and dark lines used to show the size (span) of an object with a numeric
value. Usually terminate with arrowheads or tick markings.
4. Hidden Line
Short dash lines used to show non visible surfaces that are not visible in
orthographic view. Usually shows as medium thickness.
5. Centre Line
Long and shot dash lines usually indicates centre of holes, circles and arcs.
Line is thin and dark.
6. Extension Line
A light line that extends from the edge or end of a main object line on a
drawing, used in conjunction with dimension lines to help determine the
dimension of a particular feature
7. Cutting Plane Line
Extra thick line used to show cutaway views or plane of projection where a
section view is taken. Arrow indicates direction of view
8. Leader Line
A thin line used to connect a dimension line with a particular area or point on
the drawing. It is also used to show notes or labels
9. Phantom Line
Long line followed by two short dashes used to show alternate position of a
moving part.

10. Short-Break Line

Thick wavy line that is used to break the edge of a surface of a part for clarity
on a hidden surface
11. Long-Break Line
Long, thin lines that is used to show that the middle section of an object has
been removed so it can be drawn on a smaller piece of paper

6
Short-Break Line / Long Break-Line

7
8
9
10
11
12
 What’s More

Evaluate a sample front-office reception layout and answer the following

questions.

Figure 1

A. As shown in Figure 1, study the details and evaluate the different

sections by answering the following. Write your answer in your
notebook.
1. What are the front areas of front office?
2. What are back areas of front office?
3. What are the sections of front office?

B. Explain in detail the functions of different sections of front office.

13
 What I Have Learned

Direction: Copy this in your notebook and share your learning, insights/reflection.

I have learned that

_____________________________________________________________________________
_____________________________________________________________________________

I have realized that that

_____________________________________________________________________________
____________________________________________________________________________

I will apply

______________________________________________________________________________
_____________________________________________________________________________

What I Can Do

Instruction: Draw the layout of Front Office using Alphabet of Lines or Line Symbols.
Follow the steps carefully. Document yourself while doing the task by taking picture
or video. Forward the picture or video to your teacher. Submit the layout next week.

(Note: If you have no gadget to use for documentation purposes, you may still draw
the layout and affix your signature on the lower right corner of the layout as your
output)

SAMPLE FRONT OFFICE LAYOUT

14
Materials

 Short sized (8 ½ x 11) bond paper

 Pencil (Mongol) or any drawing pencil
 Ruler
 Eraser
 Crayons, Colored pens, pencils

Procedure:

1. First, use short sized (8 ½) bond paper for the layout. Draw a border which
highlights the four (4) sides of the paper using dark ink pen.

2. Next, utilize the whole bond paper for the layout by using pencil for the symbols
and the lines including the labels of parts or sections.

3. Label the sections or parts of the Front Office layout legibly. Keep your work
neat and clean. (Refer to the sample above)

4. Last, Front Office Layout must be original, unique in design, creative and
artistic. Check the Scoring Rubrics for your guide in drawing the layout.

Scorecard for Front Office Layout

Design and layout 25% PS TS

Pencil and markers used for the layout 10
Simple and appropriate layout 8
Properly placed sections and parts of layout 7
Workmanship 50%
Good working habits 20
Used appropriate pens, pencil for symbols and 15
design
Different parts and portions are applied to layout 15
following the correct procedure
Neatness 10%
No stain, markings, blots or dirt on the bond paper 5
Appropriate highlight of the borders, legible marks of 5
pen or pencil free from blemishes or erasures
General appearance 15%
Original, creative and uniquely finished layout 8
Worthy of the time, effort with correct symbols, 7
designs and proper labels used for the layout
Legend
PS Perfect Score
TS Teacher’s Score

15
______________________________________ ___________________________________
Parent’s/Guardian Signature Student’s Signature & Date

Assessment

I. Matching Type: Match items, words or phrases in Column A which correspond

to the description or meaning of the words or phrases in Column B. Write the
letter of your answer on the space provided before each number.

A A. Thick, dark line used to show the outline of

the object which defines features you can see
1. Center Line in a particular view
B. Lines that are very light and very thin used
to construct layout work
2. Construction Line C. Long, thin lines that is used to show that the
middle section of an object has been removed
so it can be drawn on a smaller piece of paper
3. Cutting Plane Line D. Long and shot dash lines usually indicates
centre of holes, circles and arcs wherein line is
thin and dark.
4. Extension Line E. A thin line used to connect a dimension line
with a particular area or point on the drawing
which is also used to show notes or labels
F. Thick wavy line that is used to break the
5. Dimension Line edge of a surface of a part for clarity on a
hidden surface
G. Long line followed by two short dashes used
6. Hidden Line to show alternate position of a moving part.
H. Thin and dark lines used to show the size
(span) of an object with a numeric value, thus,
7. Long-Break Line usually terminate with arrowheads or tick
markings.
I. Short dash lines used to show nonvisible
8. Leader Line surfaces that are not visible in orthographic
view. Usually hows as medium thickness.
J. Extra thick line used to show cutaway views
or plane of projection where a section view is
9. Object of Visible Line taken wherein arrow indicates direction of
view.
k. A light line that extends from the edge or end
10. Phantom Line of a main object line on a drawing, used in
conjunction with dimension lines to help
determine the dimension of a particular
feature

taken wherein arrow indicates

16
direction of view
II. IDENTIFICATION
Identify what is being defined. Write your answer in your notebook.

1. It performs pickup and drop; providing vehicles on request; making travel

arrangements like railway reservation/air tickets.
2. This is where the guests register, request information and service, relate
complaints, settle their accounts, and check out.
3. It is the receiving and welcoming area of the guests where they complete their
registration formalities; assigning the room and sending arrival notification
slips to the concerned departments.
4. It is where maintaining resident rack takes place; handling guest room keys;
coordinating guest mails, telegram, faxes, couriers, parcels, etc.; providing
information to guests regarding hotel facilities and services, city information,
etc.; handling guest messages and paging.
5. In charge of answering incoming calls, directing calls to guest rooms through
the switchboard/EPABX; providing information on guest services; processing
guest wake up calls, answering inquiries about hotel facilities and events;
protecting guests’ privacy and coordinating emergency communication.

Additional Activities

Instruction: Imagine that you are going to build your own hotel. Draw a front office
layout for the hotel using the Alphabet of Lines or Symbols and label on your layout
different sections of front office. Use short-sized bond paper for the layout.

Rubrics

Knowledge
-The layout represent ideas and 20 points
understanding of the lesson.
Basic Skills
-Drawing exhibits attention to detail and 20 points
techniques
Creativity
-Design is unique and displays elements 20 points
that are totally their own.
TOTAL /60 points

17
 18
https://www.slideshare.net/indianchefrecipe/layout-and-sections-of-front-office
Management Hajipur (Patna)
https://www.edrawsoft.com/office-layout-symbols.htmlInstitute of Hotel
References
What I Know Assessment
1. Center Line I. MATCHING TYPE
2. Object of Visible 1. D
Line 2. B
3. Phantom Line 3. J
4. Extension Line 4. K
5. Leader Line 5. H
6. Construction Line 6. I
7. Cutting Plane Line 7. C
8. Hidden Line 8. E
9. Short-Break Line 9. A
10. Dimension Line 10. G
11. Reception II. IDENTIFICATION
12. Uniformed Services 1. TRAVEL DESK
(Bell Desk) 2. FRONT DESK
13. Information Desk 3. RECEPTION
14. Concierge 4. INFORMATION DESK
5. COMMUNICATION
15. Cashier
SECTION
Answer Key
For inquiries or feedback, please write or call:

Department of Education – Schools Division of Negros Oriental

Kagawasan, Avenue, Daro, Dumaguete City, Negros Oriental

Tel #: (035) 225 2376 / 541 1117

Email Address: negros.oriental@deped.gov.ph
Website: lrmds.depednodis.net

19