You are on page 1of 2

To: The Rector, Ha Noi University

From: Phan Thuy Ngan, student at Ha Noi University

Subject: Canteen Services at Ha Noi University

Date: 7th April, 2023

PURPOSE

The aim of this report is to evaluate the suitability of the canteen, including its facilities,
food quality, pricing, and service, based on my personal experience and to offer
suggestions for improvement.

FACILITIES

The canteen facilities at Ha Noi University are adequate, with sufficient seating and
tables to accommodate a large number of students. The canteen is spacious and well-lit,
which creates a comfortable environment for students to eat in. The seating area is well-
maintained and clean, providing a hygienic environment. However, during peak hours,
the canteen may become overcrowded, making it difficult to find a table.

FOOD QUALITY

The canteen provides a wide range of food items, including rice, noodles, sandwiches,
and snacks. The food is freshly prepared, and hygiene standards are maintained in the
kitchen. Besides, the vegetarian options are limited, and more options could be added to
cater to the needs of vegetarian students.

PRICING

The pricing of the food at the canteen is affordable for students. However, there are
occasional discrepancies in the pricing, which may cause confusion among students.
Additionally, the pricing could be more transparently displayed, such as on a menu board,
to help students make informed decisions about their purchases.

SERVICE
The service at the canteen is generally good, with staff members being polite and
friendly. Nevertheless, in the rush hour, the service can become slow, and the staff may
seem overwhelmed by the volume of customers.

RECOMMENDATION

In conclusion, the canteen at Ha Noi University provides a reasonable source of food for
students. The food quality is satisfactory, and the pricing is reasonable. The canteen staff
is friendly, and the service is prompt. With a few improvements in the seating capacity
and menu variety, the canteen can become an even better place for the students to dine.

You might also like