Discovering anomaly needs to analyze business data regularly. An
organization data must be managed electronically and different statistical tools must be applied. When we do this, we can see trends of our sales, revenue, costs, and other trends of activities around our business. These data have not be only the internal one but it must include external data such as social media, consumer statistics data and data from any other sources. Thus, managers need to adopt an external perspective too. Those of which are out of regular trends might be anomalies and worth to be examined in depth. Data anomalies don’t always signify an issue, but they are all worth investigating to better understand why a deviation occurred and if that anomaly is a valid point within a dataset. collecting this information is not enough to new patterns. We base our thinking models of the world on what we can see, but those models are not the real fact, but they are simply a representation of it. And they don’t automatically change when reality changes. So, we must make sure we don’t have to easily get stuck in them and thus discount or ignore new information. Leaders have to Take an external perspective External perspective fosters proactive versus reactive decisions. It leads to innovation and idea generation that may positively influence the future of an organization. Unfortunately, most businesses lack managers who have an external perspective despite executives valuing the capability highly. This contradiction is due to a lack of understanding about the concept and company politics forcing it down the priority list. However, businesses and their leaders need to look outward to see the future, then shape and secure it. The following points are designed to help executives build external perspective development into their busy schedules.
1. Technology: - As technology continues to advance, companies
can benefit from these breakthroughs or face challenges in competing with them. So, business leaders must take lead to look for immerging technology at their embryonic stage before they are taken by their peers and increase their competitiveness. 2. Economic Condition:- The state of the economy plays an important role in every aspect of daily life from the well-being of personnel to the ability of a company to thrive. So, business leaders have to keep eye on economy and look for what has to be changed and what new product or service has to introduced to the market. 3. Political and legal changes: - the policy implementation often affect businesses in relevant industries. Because of the inconsistent nature of politics, businesses monitor legislative bills closely to prepare for potential changes. So, managers need to follow legal changes and look for what it can offer to the market and benefit from it. For example, if a new bill passed that force vehicles to install GPS company must need to prepared how it can fill market gap for the product.
Managers should switch their Mental Model to
New Incites (Open Mind) ‘’It’s not the strongest of the species that survive, nor the most intelligent but the one most responsive to change.” Charlies Darwin
Mental models are an internal representation of our views of the
world and include the information we know. Business leaders need to change their mental model from static to dynamic one. We live in a world that everything changes fast and frequent. If we don’t update ourselves with changes and don’t take lead of the change we miss a lot of opportunities that we might reap. Business must have open mind to new information (anomalies). They have to look new source of data such as social media to know better consumer behavior. They need the abilities to imagine the potential implications of new signals from such data and challenge their assumption.