ADMINISTRATIVE OCTOPUS EXPERIENCED IN WORKING WITH

ONLINE MERCHANTS

With great enthusiasm I am applying for a position of sales coordinator at

Selected Femme. I believe this position is great match for me for 3 main
reasons. First one is that I have experience in merchant onboarding role in
international payment provider company. Second one is that I have experience
in working with online merchants. Third one and is that I am a goal-oriented
person who naturally motivates others and is not afraid to take decisions. I
believe I would thrive working in an company as a part of motivated and result
oriented team would. And vice versa, I believe the company would benefit from
my service mindset and eagerness to go an extra mile to always get the job
done.

ADMINISTRATIVE ROLES, FAST LEARNER OF SYSTHEMS

Thanks to my work experience of associate operations manager at Clearhaus

A/S, I am good at doing all sorts of administrative tasks. I am used to work
EDUCATION structurally, and I am good at keeping an overview over a multitude of tasks.

I thrive in ever changing work environment where I constantly learn new
BA Sociology and philosophy things. I am daily user of Microsoft Excell and the Microsoft Dynamics as
University of Zadar
CRM tool. As for the ticketing system, I have experience with Freshdesk. I
Croatia
2017.
have experience with process evaluation and projects for process
automatization.

COMMUNICATION WITH CUSTOMERS

MA Philosophy
Aarhus University
Denmark
2019.
Building trustful long-term relationships was always a cornerstone of my
career. As associate operation manager in Clearhaus A/S I communicated
daily with mostly German, Austrian and Swiss companies who were our
customers. I am good in answering the inquiries promptly and solve the
problems customers might have. When needed, I am good at bringing the
"bad news" in a right way and de-ecsalating conflicts.

COLLABORATION BETWEEN DEPARTMENTS AND COMPANIES

Good communication and collaboration between departments is important for

daily business to function smoothly. Having worked at the workplace that
had was merged with another company I learned to have great cross-
OR PROJECT MANAGER collaboration and prevent conflicts and misunderstandings. As a colleague, I
am always willing to go an extra mile to help a colleague from a different
department or a different company. I am good at keeping the good
atmosphere in collaboration with colleagues sitting in other countries and
Contact information being a bridge between cultures.

Ida Duvnjak
ida.duvnjak12gmail.com CONCLUSION
50237042
Høegh-Guldbergs Gade 71A,
st. tv. Position of sales coordinator at Selected Femme sounds like an
exciting challenge. I am a hardworking and dedicated individual who
believes that can contribute greatly to this position.
I am looking forward to telling you more about myself and hearing
more about the position in a personal interview,