Professional Documents
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2520 - 2530
SERVICE BULLETIN
VA20 VA30J
Functionality
(traditional washing) (Jetsystem washing)
Timer code 124 920 00 x 124 920 00 x
Timer part number 1249200005 1249200005
PCB part number 124 920 11 x 124 920 10 x
PCB + Casing part number 1249283100 1249283001
Service Manual 599 33 49-02 599 33 49-01
EN 2001-05-30 Publication no. 599 34 70-14 Spares & Service documentation - ITZ
Short test cycle - VA20 timer (traditional washing) - VA30J (Jetsystem washing)
Step Step – Programme Functions controlled Operations performed
Door closure, water fill to 1st level +
Water fill to wash compartment [cold for EU version, hot for UK version] + motor
1 5 - COTTON 90°C motor movement + (circulation pump for
movement (the type of movement depends on the function)
VA30J)
Water fill to 2nd level + heating + (Cold water fill to 1st level without motor movement), 2nd level cold water fill to
2 49 - DELICATES
(circulation pump for VA30J) wash compartment with delicate movement and heating to 40°C max.
3 59 - DRAIN Drain pump Water drain (3 min. timeout)
(Drain) Drain to pressure switch “EMPTY” (3 min. timeout) + sequence of 2 spin
4 24 – FINAL SPIN - COTTON Timer advance impulses + final cotton spin (CF: 15 min. timeout); each spin impulse is
Motor (spin) preceded by a number of low-speed reversals.
Drying heater + condensation solenoid +
26 – COTTON DRYING Drying at full power for the time selected using the drying timer with motor
5 (washer-dryers only)
drying timer + fan + (motor and drain
movement and drain
pump)
Notes
Water fill to the prewash compartment is checked in the 1st step (cotton prewash)
Water fill to the bleach compartment (if any) is checked in position 17
Water fill to the conditioner compartment is checked in positions 22, 43 or 56
Other faults are checked in the respective timer positions.
Correct operation of the various functions is checked during the respective step: before replacing the board, check that the button contacts close correctly, check the
value of them potentiometers and check the wiring that connects them to the board
Fault Additional information Possible causes Actions (appliance OFF) Replace or repair:
Check all the wires from the plug on the Power cable, wiring,
No voltage to main switch
power cable to the ON/OFF switch suppressor
Pilot lamp off
Main switch faulty / false contacts Check for correct closure of the contacts
Pushbutton
(press the button) of the ON/OFF switch
Check for electrical continuity between the
No voltage to power terminals of timer ON/OFF switch and the corresponding Wiring
timer outputs N2.2-V6.1
Check for electrical continuity between
Pilot lamp lit, door interlock not No voltage due to faulty internal
The washing N2.2 and F10.10 and then between V6.1, Timer
locked bridges on timer
machine does D3.1, A2.1,E9.6,F10.7, F10.8, L2.1.
not start Door interlock faulty (contact C or
Use a tester to check for closure of timer Door interlock or timer (very
PTC), or timer contact N2.1-V6.1
contact N2.1-V6.1 rarely occurs)
does not close
(step 1 of the test
Solenoid winding, water intake filter Clean the filter
cycle) Water fill solenoid faulty
blocked Replace the solenoid valve
Pilot lamp lit and door interlock
Check the wiring between F10.5, F10.3
locked, but solenoid valve does not
Wiring to cold water solenoid valve and the solenoid valve. Use a tester to Wiring or timer (very rarely
perform cold water fill
faulty, or timer contact faulty check for closure of timer contact H3.1- occurs)
F10.3.
Check the wiring between F10.6, F10.4
Pilot lamp lit and door interlock
Wiring to hot water solenoid valve and the solenoid valve. Use a tester to Wiring or timer (very rarely
locked, but solenoid valve does not
faulty, or timer contact faulty check for closure of timer contact H3.1- occurs)
perform hot water fill
F10.4.
Fills water and Solenoid valve (blocked) Water fill even with WM switched off Replace the solenoid valve
Pilot lamp lit and door interlock
overflows Check for closure of 1st level pressure
locked; the solenoid valve fills 1st level pressure switch faulty (does
(phases 1-2 of the switch on “FULL” and check the relative 1st level pressure switch
continuously not switch)
test cycle) hydraulic circuit
Fault Additional information Possible causes Actions (appliance OFF) Replace or repair:
Timer faulty Check closure of contact M3.1-M3.2 Replace the timer
Check the wiring for continuity between
Wiring / Connectors Replace or repair the wiring
The heating element switches on, motor and PCB (K6.1÷4)
but the motor is not powered Check closure of contact M3.1-M3.2 on
Motor faulty Replace motor and, if
the timer, terminals, wiring, motor
PCB faulty necessary, the PCB
windings (see page 8)
The heating element switches on,
the motor switches on but does not PCB faulty ---- Replace PCB
perform reverse movements
Check the resistance of the heating Replace the heating element /
Heating element faulty
element and the continuity of the wiring wiring
The heating element does not switch Timer faulty Check closure of contact H3.2-H3.3 Replace the timer
on, but the motor is powered 1st level pressure switch or anti- Check for closure of pressure switches on
WM fills with Replace pressure switch /
water, but certain boiling pressure switch faulty (does “FULL” and check the relative hydraulic
repair hydraulic circuit
functions are not not switch) circuit
correctly Switches on the heating element for
Check if sensor is open or short-circuited Replace NTC temperature
performed (drum a moment, then skips the phase, NTC sensor faulty
(~ 25 KΩ at room temperature). sensor
rotation, heating) powers the motor
Switches on the heating element for
(step 2 of test a moment, then skips the phase and
PCB faulty ---- Replace PCB
cycle) advances to the end of the
programme
Switches on the heating element for First check the connectors/wiring between
a moment, then skips the phase and the PCB (B7.1÷7) and the timer (C7.1÷7), Replace timer (and wiring, if
Timer faulty (contact code C7.1÷7)
passes to a programme different then measure the closure of contacts damaged)
from the selected programme C7.1÷7 (bent or interrupted)
Measure the coil of the tachimetric
generator across motor terminals 3 and 4
Uncontrolled start or abnormal motor The coil of the tachimetric generator Replace the tachimetric
(see page 8) and the wiring between the
operation in all programmes is interrupted or the PCB is faulty generator or motor /PCB
tachimetric generator and the PCB; if OK,
replace the PCB
Abnormal operation of motor in all Coil of tachimetric generator faulty or
This fault is difficult to measure; if Replace the motor and, if
programmes (unusual noises, rotor winding on motor interrupted,
possible, the motor should be replaced necessary, the PCB
smoke, uncontrolled starting) PCB faulty
Fault Additional information Possible causes Actions (appliance OFF) Replace or repair:
Water fills, but Circulation pump faulty, foreign Check the winding and check for foreign Repair hydraulic circuit
no circulation The motor and the heating element bodies or kinks in hydraulic circuit bodies or obstructions Replace circulation pump
(VA30J only) switch on, but the circulation pump Check closure of timer contacts
(step 2 of test Replace the wiring
remains off Timer contact faulty / wiring faulty A2.2-V6.4, A2.2-V6.3 (depending on
cycle) Replace the timer (very rare)
washing phase) or the wiring
Check whether open or short-circuited
Heating The motor and the heating element NTC temperature sensor faulty Replace NTC sensor
switch on, but the heating phase (~ 25 KΩ at room temperature).
temperature
lasts too long (temperature in tub too Before replacing the PCB, check for
incorrect
high) PCB faulty correct advance of timer motor during spin Replace the PCB
cycle (4)
(test on 40°C The motor and the heating element Before replacing, check for correct
delicates cycle switch on, but the heating phase Timer faulty (timer motor blocked) advance of timer motor during spin cycle Replace the timer
- step 2 -
lasts too long (the water boils) (4)
In models with a
First check the connectors/wiring between
temperature
the PCB (B7.1÷7) and the timer (C7.1÷7), Replace timer (and wiring, if
selector, first set Timer faulty (contact code C7.1÷7)
then measure the closure of contacts damaged)
to 30°C then, The heating element switches on, C7.1÷7 (bent or interrupted)
when this but does not reach the required
Check whether open or short-circuited Replace the NTC temperature
temperature is temperature and advances NTC temperature sensor faulty
(~ 25 KΩ at room temperature). sensor (occurs rarely)
reached, turn the
selector to “cold” Check the resistance of the potentiometer Replace the temperature
Temperature selector faulty
(0÷10KΩ) selector
Check that pressure switch closes on
2nd level pressure switch faulty Repair pressure switch circuit
2nd LEVEL Does not fill to 2nd level “EMPTY” and check the relative hydraulic
(contact open) or wiring faulty Replace pressure switch/wiring
INCORRECT circuit
(step 2 of test Check that pressure switch closes on
nd 2nd level pressure switch faulty Repair pressure switch circuit
cycle) It fills after the 2 level “FULL” and check the relative hydraulic
(contact closed) or wiring faulty Replace pressure switch/wiring
circuit
Fault Additional information Possible causes Actions (appliance OFF) Replace or repair:
Check for correct positioning/extensions
Drain hose incorrectly positioned Adjust the drain circuit
of drain hose
Drain filter clogged --- Clean the drain filter
Check the winding and check for foreign If necessary, replace the drain
Drain pump interrupted or blocked
Does not drain bodies pump
Does not drain
(step 3 of test Check the wiring between the drain
Replace/repair the wiring
cycle) pump and the timer (F10.7, F10.9);
Timer/wiring faulty Replace the timer (occurs
check the closure of timer contact F10.9-
rarely)
V6.2
Before replacing, check for correct
The timer remains blocked in the
Timer faulty advance of timer motor during spin cycle Replace the timer
drain phase
(4)
With washing: intervention of anti- Advise the user how to load
Performs a few distribution ramps, ----
unbalancing device the washing correctly
then goes to STOP
Without washing: PCB faulty ---- Replace the PCB
Performs low-speed reversals only, First check the wiring, connectors and
Does not spin
waits for the correct time, then Contacts faulty / wiring or PCB faulty terminals on the motor, then check the Replace the PCB
(step 4 of test advances to STOP PCB
cycle) Check closure of timer contact
Timer mid-range contact faulty Replace the timer
Performs the first part of the spin M3.1-M3.3
cycle, but not the final part (does not First, check closure of timer contact
Wiring / connectors /motor terminals Replace or repair the wiring
increase speed, and stops) M3.1-M3.3, then wiring / connectors /
faulty Replace the motor
motor terminals
Washer-dryers only
Fault Additional information Possible causes Actions (appliance OFF) Replace or repair:
Drying timer contact open / wiring to Check wiring / connectors, then check Repair or replace the wiring
Timer advances to STOP
drying timer open closure of drying timer contacts Replace the drying timer
Drying timer assembled incorrectly on Check for correct installation of drying
The drying timer does not advance Install correctly.
control panel or blocked during timer and check that there is no friction
(blocked) If OK, replace the drying timer.
advance between the knob and the control panel
Drying
Does not dry (with wet washing) –
Timer contact faulty / wiring Check closure of timer contact D3.3-H3.1 Replace the timer
pilot lamp off
(step 5 of test
Drying timer contacts faulty / wiring or
cycle) Does not dry (with wet washing) – Check the heating element and the
thermostats or drying heater If OK, replace the drying timer
pilot lamp lit thermostats (see circuit diagram)
interrupted
Before starting,
Thermostats do not function correctly
select any drying Check the heating element and the
or branch of heating element Replace the faulty component
temperature thermostats (see circuit diagram)
interrupted
The washing remains damp Duct / drying condenser obstructed --- Replace duct / condenser
Check the fan motor (winding may be
Replace the motor or fan or
Fan inoperative interrupted), the fan belt and the fan
belt
blade.
1) Check the connector blocks (wiring) and check for detached or bent terminals.
2) Check for the presence of traces / residue / build-up of water or detergent, and identify
the source.
3) Use a tester with a minimum scale of 40 Mohm across each of the terminals and the
casing to check for windings or other components that are connected to mass or poorly
earthed (read ∞).
4) Check that each of the windings is as shown in the table below: