JOHN B.

LUNA PO BOX 38, MISSOURI CITY, TEXAS 77459

281.865.7623johnlunainsadjuster@protonmail.com

PROFESSIONAL OBJECTIVE
I seek a part time or remote position with a progressive company in which I can utilize my extensive experience
in customer relations, coordinating, planning, and support of daily operational and administrative duties as a
claims adjuster. Primary proficiencies are in code enforcement, claims adjusting, and real estate services.

WORK HISTORY
Allied Universal Security Services – Security Guard 2020 - Pres.
Texas All Lines – Claims Adjuster 2018 – Pres.
City of Sugar Land – Code Enforcement Officer 2007 – 2020
Texas Premier Realty – Realtor 2006 – Pres.

SKILLS SUMMARY
 Residential construction claims  Real Estate
 Commercial building construction claims  Customer Service
 Loss Control Inspections  Report Preparation
 Infrastructure Inspections  Negotiation

PROFESSIONAL EXPERIENCE
 Conducting and enforcing code/ordinance compliance checks
 Preparing detailed claim and incident reports
 Responding to critical incidents (emergency and disaster responses)
 Conducting site patrols
 Investigating customer and client complaints
 Expertise in safety and security procedures and protocols

EDUCATION & CERTIFICATIONS

 Claims Adjuster (License #2317128)
 NFIP – Authorized Residential Dwelling (#FCN 0011857166)
 Code Enforcement Officer (License #5784)
 Realtor (Texas, License #575850)

TRAINING
 FEMA  IASIU
 IMS CAT Services  Houston/Galveston Area Council
 Pilot  2021 Training
 Renfroe  123 Inc. Real Estate
 Sedgwick  Texas Real Estate Commission
 CATI  Allied Universal Services
 NICTA  US Reports
 Adjuster Pro  Crown Inspections
 Vanguard Inspection Services  Pacific Inspections
 Groundwork-Inspections  Land Gorilla-Construction Draws

DATA COLLECTION & ANALYSIS SYSTEMS

 X1 Xactimate/XactAnalysis
 Symibility / Claims Connect
 Allstate / NextGen