Technique for Diagnosing Computer and Identifying

Computer Diagnosis
Sometimes when the problem with a system is not totally apparent and
the problem may be intermittent, using a basic common diagnostic procedure
may help determine what is wrong. This procedure has several steps that if
followed each time, can be of help.

Rules in diagnosing computer system

1. Know the facts
2. Use your common senses
3. Focus on Field Replaceable Units
4. Proper assemble and disassembly
5. Factors Causing Computer Failures and Defects
Things to consider in diagnosing computer.
 Always check the cables
 Isolate the problem
 Take notes about error messages
 Remember the steps you’ve taken, or write them down
Techniques for Diagnosing Computer System
 ESD (Electro Static Discharge)
 Electricity
 Problem Isolation
 Component Isolation
Factors Causing Computer Failures and Defects
1. People ware
2. Firmware
3. Software
4. Hardware
Common Problems
 Program Runs Slowly or Isn’t Working Right
 Program is Complete Unresponsive
 Power Button will not Start Computer
 “Non-System Disk or Disk Error” Message
 Windows Shutting Down Message will not disappear.
 Computer begins Randomly Rebooting or Crashing
 No picture on the Monitor
 Monitor goes Blank Periodically
 No Sound

The best practice of diagnosing PC is to have schematic diagram (flow

chart)