IAN ANDERSON

719-373-7650
ian.anderson0@icloud.com

Profile
I am a well-versed property adjuster with inside desk, outside field, inside catastrophe and
outside field catastrophe adjusting experience. I have a diverse background in customer
service with over 10 of experience in the insurance industry. My experience includes
claims adjusting and subrogation with national and regional insurance companies. As
wells as insurance policy servicing with two national insurance companies. My strengths
include adaptability, exceptional customer service, problem solving and excellent rapport
building.

Experience
Claim Specialist II, Nationwide (Remote); Columbus, OH — 2021-Present
Responsible for handling moderate to complex personal lines daily and catastrophe
property claims in unstaffed regions. Coordinated and managed independent adjuster full
and task assignments, utilize national roof inspection vendors, and complete estimates
compliant with company estimating guidelines. When applicable negotiate with insureds
contractors to ensure a timely and accurate settlement. Uphold and maintain requirements
set by insurance governing bodies. Adhere to strict state guidelines and procedures
pertaining to insurance and fair claim settlement practices.

Recovery Analyst, National Subrogation Services (Remote); Woodbury, New York

— 2018–2021
Review clients claim files to determine if an opportunity for subrogation exists. If
opportunities are found document findings and refer to the applicable recovery specialist.
Review client claim files and contact independent adjuster and insureds to complete,
continue or begin subrogation investigation.

Independent Claim Review Specialist, Associated Adjusters Network (Remote):

Knoxville, TN 2019-2020

Handled moderately complex commercial and residential catastrophe claims for a

regional carrier. Reviewed completed daily and catastrophe claim estimates from
independent claim adjusters to ensure compliance with the carrier guidelines. Piloted a
third-party adjuster program for the firm and a regional carrier handling wind and hail
claims remotely. Maintained accurate file documentation, and ensured estimates are in
line with client guidelines and expectations.

Field Catastrophe Claim Specialist, The Auto Club Group; Dearborn MI - 2016-
2018
Handled intermediate to complex property insurance claims resulting primarily from
storm related damage. Field experience with daily type claims as well such as fires and
water damages. Maintain accurate file documentation, adhere to strict company
procedures regarding fiduciary responsibilities such as maintaining accurate reserves and
issuing payments. Managed claims with structural damages up to $100,000.00.
Coordinated and managed Direct Repair Network Contractors and when applicable
negotiated with insureds contractors to ensure a timely and accurate settlement. Upheld
and maintained requirements set by insurance governing bodies.

Catastrophe Claim Adjuster (Desk), The Auto Club Group; Aurora, IL — 2014-
2016
Handled intermediate property insurance claims at an inside desk level resulting primarily
from storm related damage. Maintain accurate file documentation, adhere to strict
company procedures regarding fiduciary responsibilities such as maintaining accurate
reserves and issuing payments. Managed claims with structural damages up to
$50,000.00. Coordinated and managed Direct Repair Network Contractors, independent
adjusters and when applicable negotiated with insureds contractors to ensure a timely and
accurate settlement. Upheld and maintained requirements set by insurance governing
bodies.

LICENSES

Michigan Licensed adjuster

Reciprocal adjusters Licenses in the following state:

Connecticut, Delaware, Florida, Kentucky, Louisiana, New Hampshire, New Mexico,

North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Vermont, Wyoming.