74355002

RONALDO ROSA SOLIS ronaldorosasolis@gmail.com

EDUCATION
International Baccalaureate IB | Academia Británica Cuscatleca
With higher levels in psychology, physics and economics

EXPERIENCE
English Teacher | E4CC
05/22 – PRESENT DAY
I currently give online English lessons to students who would like to start working in the call
center industry. Classes are call center oriented and my job is to get as many students hired.
Sales Representative | FOCUS
02/22 – 07/22
Working as sales representative for a firm that sells a diversity of products from electric saws
to orthopedic shoes, I worked a graveyard shift while also working another fulltime job at
Teleperformance.
Customer Service |Teleperformance
02/22 – 05/22
Working for an American cellphone carrier, I helped customers with any issues they had with
respects to their phone’s network services.
Legal Consultant | The Office Gurus
01/22 – 02/22
After nearly covering M&M’s training and passing each one of its tests including the English
proficiency exam, I was fired during my trial period for my misconduct just before entering
production. I must say I am truly sorry and ashamed for this incident and if you decide to give
me a second opportunity within your amazing company, not only will I make sure that my
behavior and attitude remain flawless and untainted, I will also make it my duty to maintain
an upmost performance and put all of my skills, talents and potential to work for the growth
and betterment of The Office Gurus.
Sales Representative | One Link
06/21 – 01/22
Working for a company that places reservations on storage units, I took inbound calls from
people who wanted to inquire about pricing and availability for storage units and my goal was
to convince them to reserve the unit hence increasing the chances they would rent it.
Sound Engineer | Blablabla Studios
04/22 – 09/22
I executed the task of sound engineer at a dubbing studio where we dubbed series from
clients such as Netflix and Amazon Prime that were originally produced in English into Spanish
for a Latin American audience.
Customer Service | SKYCOM
09/19 – 06/22
Working for a business point of contact between health insurances, patients and health
providers, I took inbound calls to facilitate communication and resolve any discrepancies or
misapprehensions between these three parties.
Customer Service | TELUS
07/17 – 07/18
I began working as a customer service agent for a home warranty company, mediating
between home owners and contractors and after a while they placed me in a different
account where I worked for a Canadian cell phone carrier.
Music Producer, Session Musician, Composer | FREELANCE
10/16 – PRESENT DAY
My dream has always been to make a living out of music. I am a self-taught drummer,
guitarist, bassist, keyboardist, vocalist, composer, and music producer. I’ve taken part in many
projects within the national scene. The most significant and recognized being as the drummer
for the alternative band Carrot. I recorded all of their songs and was their drummer until the
middle of last year. Currently I sometimes produce music for advertisements and for other
artists whenever I get a chance to do so.

Thank you for taking the time reading my resume. All the best.