QHSE Quality and Environment Management System Doc. No.

: BMB/QEMS/P-13
Page : 1 of 3
Edition :A
Training of Office Employee
Revision :0
BAYU MARITIM BERKAH Efective Date : August 2011

I. SCOPE
This procedure defines the activities and controls required to identify the training needs of all
office employee involved in support of the QHSE Management System and to ensure that
methods of communication are understood. Continues improvement in QHSE management
skills comes through experience, supplemented as necessary by training and education, both
formal and informal . Only formal training and education is recorded.

II. OBJECTIVE
To ensure that the training needs of all office employee involved directly with the QHSE
Management System are identified and implemented.

III. DEFINITION
N/A

IV. TASK AND RESPONSIBILITY

4.1 Head of HRGA Department
4.2 HRGA Officer
4.3 All Head of Department

V. PROCEDURE
5.1 Training Need Analysis
5.1.1 HRD Department analyze training need. Training Need Analysis process can use
data below:
a. Company Annual Plan.
b. Employee competence.
c. Employee achievement.
d. Workplace problem.

5.1.2 Training Need Analysis using this method, but not limited as below:
a. Test
b. Interview
c. Questioner
d. Discussion
e. Observation
 QHSE Quality and Environment Management System Doc. No. : BMB/QEMS/P-13
Page : 2 of 3
Edition :A
Training of Office Employee
Revision :0
BAYU MARITIM BERKAH Efective Date : August 2011

f. Training records
g. Legal and other requirement

5.2 Training Program

HRD Department make training program and must be reviewed by QHSE Department
and Approved by President Director.

5.3 Training Conducting and Evaluating

5.3.1 HRD Department spread training invitation by letter, email, and telephone
5.3.2 HRD Department made training evaluation include training material evaluation,
and trainer evaluation.

5.4 Monitoring After Training

5.4.1 Monitoring After Training held once in a month until 3 month using Monitoring after
Training Form.
5.4.2 HRD Department made recommendation to repeat training for trainee who have
attended the last training. Recommendation is written on Training
Recommendation Form.

5.5 Training Program Evaluation

Training program evaluation will be held twice in a year.

5.7 Effectiveness of Training

Effectiveness of training measure recently after training using Effectiveness Training
Form and Effectiveness Training Report.

VI. REFERENCES
6.1 ISO 14001 : 2004 Chapter 4.4.2
6.2 ISO 9001 : 2008 Chapter 6.2.2

VII. SUPPORTING DOCUMENT

7.1 Training Need Analysis Form
7.2 Training Matrix Form
7.3 Training Activity Plan Form
 QHSE Quality and Environment Management System Doc. No. : BMB/QEMS/P-13
Page : 3 of 3
Edition :A
Training of Office Employee
Revision :0
BAYU MARITIM BERKAH Efective Date : August 2011

7.5 Training Evaluation Form

7.6 Training Program Evaluation Form
7.7 Monitoring After Training Form
7.8 Training Recommendation Form
7.9 Individual Training Request Form
7.10 Attendance List Training Form
7.11 Training Report Form
7.12 Matrix & Gap Competency
7.13 Effectiveness of Training Form
7.14 Effectiveness of Training Report
7.15 Training Materials.