Chapter 7: PAYMENTS
A. OVERVIEW OF PAYMENTS
I. INTERNATIONAL BANKERS’ DRAFTS
A banker's draft is a secure type of cheque sold by banks to customers for paying a supplier.
The bank writes it to itself and the customer can purchase it. An importer would buy and send
it to the exporter to deposit in their bank account.
1. Exporter’s request
What to write? How to write?
1. Inform the - We enclose your statement for
pending <date> and assume that you will
payment send the outstanding balance of
<the amount of money> by
banker's draft.
- We attach your statement for
<date> and expect that we will
receive the sum of <the amount of
money> by banker's draft.
- Your statement for <date> is
included herein, and we anticipate
that the outstanding balance of <the
amount of money> will be remitted
by banker's draft.
- We have included your statement
for <date> herewith, and we
assume that payment of the
outstanding balance of <the amount
of money> will be made by
banker's draft.
Examples
- We enclose your statement for
29th October, 2023 and assume
that you will send the
outstanding balance of $100 by
banker's draft.
- We have included your
statement for 29th October, 2023
herewith, and we assume that
payment of the outstanding
balance of $100 will be made by
banker's draft.
- We attach your statement for
29th October, 2023 and expect
that we will receive the sum of
$100 by banker's draft.
- We have included your
statement for 29th October, 2023
herewith, and we assume that
payment of the outstanding
balance of $100 will be made by
banker's draft.
1
3. Choosing the - If, however, you prefer to pay by
payment <payment method> and will let us
method know, we will <way to pay the
amount of money>.
- However, you can choose
<payment method> to purchase or
your orders and <way to pay the
amount of money>.
- While we typically receive
payment by other means, we are
happy to accommodate <payment
method>. If this is your preferred
payment method, please inform us,
and we will <way to pay the
amount of money>.
- If, however, you prefer to pay
by bill of exchange and will let
us know, we will draw on you
for the amount at 30 d/s and send
you our draft for acceptance.
- However, you can choose a bill
of exchange to purchase or your
orders and draw on you for the
amount, with payment terms of
30 d/s, and send a draft for your
acceptance.
- While we typically receive
payment by other means, we are
happy to accommodate payment
by bill of exchange. If this is
your preferred payment method,
please inform us, and we will
draw on you for the amount,
with payment terms of 30 d/s,
and send our draft for
acceptance.

3. Closing Yours faithfully,

Your truly,

2. Importer’s reply
What to write? How to write? Examples

1 Opening - Thank you for your letter
of <date>
- Thank you for your
enquiries of <date>
- I would like to thank you
for your letter of <date>
- Thank you for your
letter of 6th December
- Thank you for your
enquiry of 6th December
- I would like to thank you
for your letter of 6th
December

2
2 Confirming and evaluating
the payment method
3 Confirming that you can
help
4 Notice of payment location
3. Exporter sends draft
What to write?
1 Opening
- We appreciate your offer to
take payment of the balance
due on your statement for
<date> by …
- We are grateful for your
proposal to settle the
outstanding balance on
<date> by …
If therefore …, we will …
- we will pay at <place>
- We will make a payment at
<place>
- Our payment will be made
at <place>
How to write?
- As requested in your letter
of <date>
- In accordance with your
letter dated <date>
- We appreciate your offer
to take payment of the
balance due on your
statement for November
20... by drawing on us at
30 d/s and would like to
take advantage of it.
- We are grateful for your
proposal to settle the
outstanding balance on
your November 20
statement by drawing on
us with a term of 30 days
after sight.
- If therefore you will
send us your draft, we will
accept it at once
- If you send us your
draft, we will accept it
immediately.
- We will pay at Barclays
Bank, International,
Ibadan
- Our payment will be
made at VietcomBank,
Vietnam.
Examples
- As requested in your
letter of 12th December,...
- In accordance with your
letter dated December
12th, as per your request,
3
 …

- As per your request in your - As per your request in

letter dated <date> your letter dated
December 12th, ...

2 Confirming what has been

done as requested we have now … - we have now drawn on
you at 30 d/s in the sum of
£95.62 and enclose our
draft for acceptance

- We have issued a draft

for £95.62 at a term of 30
days after sight, drawn on
you. We are including the
draft with this letter for
your acceptance.

3 Confirming that you can - We shall present the draft
help for payment through …
- We will submit the draft to
… for payment.
- We shall present the
draft for payment through
our bankers
- We will submit the draft
to our bankers for
payment.

4 Advice for importer - We recommend it to… - We recommend it to

your protection
- We suggest that ... - We suggest that you take
measures to protect it.

II. BANKER’S TRANSFERS

1. Letter to the creditor (supplier) confirming your payment
- Importer (debtor) can pays for international trade by authorizing a local bank to conduct
transaction to the supplier’s (creditor) bank overseas. This payment method is considered one
of the safest as it is arranged between the two banks. Nowadays, banks use Telegraphic
Transfer or Telex Transfer (TT) when conducting transactions, instead of mail which is rather
slow.
- After forming a contract with the creditor, the debtor instructs his bank to make the transfer.
The debtor’s bank then pays money into the creditor’s bank account with an equal amount in
local currency or the sum transferred, the calculation being made at the current exchange rate.

4
 What to How to write? Examples
write?

1 Confirm if + We have received your statement Dear Mr.Liem,

the creditor’s for <time> and find that it agrees
statement with our books. Thank you for your invoice dated
matches the 11/9/2021 for the supply of
accounting melatonin medication .
book
We have made a payment of $5,356
2 Inform + As requested, we have instructed
to your outstanding invoice by wire
payment our bankers, <debtor’s account
made transfer to your bank account
detail> to telegraph the sum of
number 013500007645. The
<amount of cash> for the credit of
payment is dated 29/10/2022 and is
your account at <creditor’s account
towards the amount outstanding for
detail>.
the supply of melatonin
+ We would like to inform you that medication.
wee have made a payment of Please find the attached screenshot
<amount of cash> by telegraphic/ of the transaction and kindly issue
telex transfer to your bank account a confirmation letter.
at <creditor’s account detail> from
our bank account < debtor’s Sincerely,
account detail>

3 Inform + This payment clears your account

further up to <date>.
details about + The unpaid balance <details of
the payment unpaid balance> will be
telegraphed at <date>

4 Enclosing + Please find the attached

screenshot of the transaction.
+ We have enclosed/ sent…

III. BILLS OF EXCHANGE:

1. Letter advising despatch of a bill
What to How to write? Examples
write?

1 Opening - Thank you for your order which… - Thank you for your order which
has now been completed and is
being sent to you today

5
 - Your order <No.> is being sent - Your order, No. 1867, is being
<means of transportation> and can sent express rail freight and can be
be collected <time> collected after 09.00 tomorrow.

2 Advice of - We have forwarded our bill with - We have forwarded our bill with
despatch of the documents to your bank… the documents to your bank,
bill Commerzbank AG, Frankfurt am
Main, Germany.
- The shipping documents have - The shipping documents have
been forwarded to your bank… been forwarded to your bank in
London for collection.

3 Restate the - Amount of money - As agreed we have forwarded our

details of the - Due date bill, No. 1671 for £860.00 with the
bill - Payee documents to your bank, <name
- Special instructions or documents and address of the bank>. The draft
enclosed has been made out for payment 30
days after sight, and the documents
will be handed to you on
acceptance.
2. Bill of exchange
What to How to write? Examples
write?

1 Heading - B/E No. <reference number> B/E No. 1671

Draft

2 Date - The date on which the bill of 5th March, 2020

exchange is being drawn

3 Due date - At sight/ On presentation 30 days after sight…

<Time period> after sight

4 Payee - Pay to the order of <Payee> - Pay to me

- Pay to the order of Panton
Manufacturing Ltd., London

5 Amount - Written in words and figures Eight hundred and sixty pounds
only
GBP £ 860.00

6 Payment - Value received payable at… Value received payable at the

conditions current rate of exchange for
Banker’s draft in London

5 Drawer - The name of the person or entity - Signed D. Panton

drawing the bill should be - Managing Director
mentioned below the amount

6 Drawee To: <Name of the drawee> To B. Haas B. V.

6
 <Address of the drawee> Heldringstraat 180-2
Amsterdam 1007

3. Letter Advising Despatch of a Sight Draft:

What to write How to write examples
Opening Confirm order - We have… We have made up your order, No.
1758, which is now aboard the SS
Leda which sails for “place”
tomorrow
- We are pleased to tell We are pleased to tell you that the
you that… above order has been shipped on
the SS Marconissa and should
reach you in the next 10 days
Body Inform about the - We have drawn… We have drawn a sight draft
despatch of the - Our bank has Our bank has forwarded the
sight draft forwarded… relevant documents and sight draft
for $3,092.80
Inform the The sight draft will be A sight draft has been sent to
intended sent to “address” Nordbank,
destination and along with… Garnes Vej, Copenhagen with the
following document for payment.
documents
Closing Offer a possible If you can “condition”, If you can supply 2 references we
alternative term we will put the transaction on a D/A
will… basis with payment 30 days after
sight
4. Request to a bank to forward a bill
What to write How to write Example

Please would you send… Please would you send the

enclosed draft on J. K. B. Products
Pty., and documents to the National
Australian Bank, 632 George
Street, Sydney, Australia
5. Request to a Bank to Accept a Bill:

What to write How to write examples

Body Inform about the You will be receiving a You will shortly be receiving a bill
dispatch of the bill of exchange for of exchange for £3,568 and
bill of exchange <amount of cash> … relevant documents from Bright
Manufacturing Ltd., England.

7
 Offer for Would you please Would you please accept the draft
acceptance accept … on our behalf, send us the
documents, and debit your
account?

6. Non-Payment of a Bill
- If a customer cannot pay a bill, he must inform his supplier immediately;
- When a bill is not paid and no notice has been given, the supplier usually writes to the
customer before protesting the draft
- Also notice that a formal protest is to be made, which means that the drawer will contact a
lawyer to handle the debt if payment is not made within the specified time.

What to write How to write examples

Heading - B/E No. <reference B/E No. 1234
number>
Draft
Opening Confirm bill The above bill for The above bill for £830.000 was
returned <amount of cash> was returned to us from our bank this
returned … marked morning marked "Refer to
"Refer to Drawer". Drawer".

Body Confirm about the The bill was due on the The bill was due on the 4th May
dishonor <date> and appears to and appears to have been
be dishonored. dishonored.

Offer extra time - We are prepared to - We are prepared to allow you a

for payment allow you <time further three days before presenting
period> it to the bank again, in which time
- We hope that …. - We hope that the draft will have
been met.
Offer to make a … make formal protest If the account is still not settled, we
protest will have to make a formal protest,
which we hope will not be
necessary.
IV. BANKERS’ COMMERCIAL CREDITS
- To avoid risk for sellers, a system of banker’s commercial credits or documentary credits
developed to make use of the commercial letter of credit.
- Works as following:
1. Importer requests his bank to open a credit for the exporter.
2. Importer's bank sends a letter of credit to the exporter or its correspondent bank in the
exporter's country.

8
 3. Exporter deals with the correspondent bank, prepares shipping documents, and
presents them to the correspondent bank with a bill of exchange.
4. Correspondent bank "pays" for the documents and sends them to the importer's bank,
which passes them to the importer against payment or acceptance of a bill of
exchange.
Ex:
Credit issued in Hanoi Credit used in London

IMPORTER EXPORTER
asks “sells” documents to
VIETCOMBANK HANOI BANK IN LONDON
to authorize which sends them to
BANK IN LONDON VIETCOMBANK HANOI
to pay which obtains payment from
EXPORTER IMPORTER

- The credit can be either revocable or irrevocable

1. Payments by L/C
a. Foreign Buyer’s Order
What to How to write? Examples
write?

1. Opening - We would like to thank - We would like to thank you for your quotation
you for… for paints and details of the arrangements for
payment.
- Thank you for… - Thank you for your prompt response to our
inquiry and the proposal.
- We would like to - We would like to express our gratitude for
express our gratitude… your detailed quotation and payment
arrangements for the products we are interested
in purchasing.

2. Confirmati - We are pleased to - We are pleased to confirm our order for the
on of confirm our order for… products that we have selected.
placing an - We now wish to… - We now wish to place the enclosed order with
order - We are interested in you.
ordering… - We are interested in ordering 500 units of your
latest product model.

h shipment.

3. Payment - We have instructed - We have instructed Vietcombank Ho Chi

arrangeme <bank> to open a credit Minh City to open a credit for US $15,000 in
nt (L/C) for… your favor, effective until 10th November.
- Please be advised that - Please be advised that we will be making the
we will be making the payment through by an L/C in your favor for

9
 payment by…
- We have arranged for a
Letter of Credit to be
opened by <bank> for…
total of US $150,000 issued by our bank,
Citibank New York
- We have arranged for a Letter of Credit to be
opened by Techcombank Ho Chi Minh City for
the amount of US $50,000.

4. Required - Please attach/ include - Kindly ensure that the following documents
documents the following documents are attached to your draft:
for to your draft: + Bill of Lading in duplicate
payments - Kindly ensure that the + Commercial Invoice, in triplicate
following documents are + Insurance Policy for US $15,000."
attached to your draft: - We require the following documents to be
- We require the presented to our bank to process the payment:
following documents to + Bill of Lading
be presented… + Commercial Invoice
+ Packing List
+ Certificate of Origin

5. Further - Your invoice should Your invoice should include C.I.F. London
special include… The terms of the L/C will be as follows:
instruction - The terms of the L/C - Price: US $300 per unit (total: US $150,000)
s for the will be as follow - Delivery terms: CIF Port of Shanghai
invoice - Please ensure that the - Shipment: Within 30 days from the date of
invoice should include… issuance of the L/C

6. Closing - Thank you for… - We hope to hear from you again soon. Please
- We hope to hear from advise us by airmail when the goods have been
you again soon dispatched.
- Thank you for your attention to this matter.
We hope you will kindly acknowledge the
receipt of this order and confirm the shipment
date.
b. Exporter’s acknowledgement
What to How to write? Examples
write?

1. Opening - We would like to - We would like to thank you for your order
thank you for…
- Thank you for…
- We are delighted - We are delighted to receive your order for our
to… products

2. Confirmation - We are pleased to - We are pleased to confirm that we have

of order confirm that… received your order and all the items you
received and require are currently in stock.
available - We are happy to - We are happy to inform you that all the items
inform you that… you need are available.

10
 3. Acceptance - We confirm that - Thank you for choosing to pay via an
of payment we… irrevocable letter of credit. We confirm that we
arrangement accept this method of payment.
- We are delighted to - Your choice of payment is acceptable to us,
inform you that … is and we note that this will be by irrevocable
acceptable for us letter of credit for a sum not exceeding US
$15,000, valid until 10th November."

4. Confirmation - Your order will be - As soon as we receive the payment for your
of order prepared…/ We will order, we will process your order and dispatch
fulfillment prepare… the goods immediately.
- We will make up/ - Your order will be prepared for dispatch as
process your order… soon as we receive your payment confirmation.
We will inform you once your order is shipped.

5. Closing - We look forward - We assure you that this order will receive our
to… prompt attention. We look forward to a
long-term business relationship with you.
- Thank you for… - Thank you for choosing our products.
- We hope to…/ are - We assure you that we will provide prompt
delighted to…/… attention to your order and that we will deliver
the products to you as soon as possible. Thank
you for choosing us as your supplier.

2. Documentary credit – stages in transaction

a. Buyer approaches Bank
What to How to write? Examples
write?

1. Opening We are…/Our company We are writing to request your assistance in

is… and we are writing to opening a series of monthly credits for
request your assistance $2000 each in favor of XYZ Company
(Supplier’s name).
in…
We are pleased to inform you that we have
We are pleased to inform recently reached an agreement with a
you that … and we require supplier to purchase monthly shipments of
your assistance in… motorbikes, and we require your assistance
in opening a series of monthly credits in
favor of XYZ company

2. - Request for - We would like to make - We would like to make use of

payment use of/ utilize… international payment facilities
facilities We would also like to We would also like to point out that we
- Notice the point out that we usually usually utilize international payment
agreement utilize… facilities
details - As per our agreement, we - As per our agreement, we have agreed to
have agreed to … purchase a total of 100 units of shoes at a
We have just concluded an cost of $20 per unit, with monthly credits of

11
 - Request for agreement to
further - Please let us know on…
information - Please provide us with
information on the terms
and conditions for…
$3000 each to be provided for the next six
months."
- We have just concluded an agreement to
purchase monthly shipments of cars from
XYZ company over the next six months
- Please let us know on what terms you
would be prepared to arrange the necessary
credits
- Please provide us with information on the
terms and conditions for opening these
credits, as well as any documents required
to do so

3. Closing Thank you for your…we Thank you for your attention. We look
look forward to… forward to hearing from you soon.
We would be grateful We would be grateful for an early reply.
for…
b. Bank offers to provide credit
What to How to write? Examples
write?

1. Opening We are…/Our company We are writing to request your assistance in

is… and we are writing opening a series of monthly credits for
to request your assistance $2000 each in favor of XYZ Company
(Supplier’s name).
in…
We are pleased to inform you that we have
We are pleased to inform recently reached an agreement with a
you that … and we supplier to purchase monthly shipments of
require your assistance motorbikes, and we require your assistance
in… in opening a series of monthly credits in
favor of XYZ company

2. 1.Confirming - We shall be pleased - We shall be pleased to handle the

that you can to… shipments
help I am pleased to say that I am pleased to say that we will be able to
we will be able to… accept your request.
We would have no We would have no problem in arranging for
problem in… the necessary documentary credit
2.Commission - Our commission - Our commission charges for irrevocable
charges charges for … are … documentary credits are 1/8 to 1/4% on
We charge a … each of the monthly credits, plus an
commission on the total additional 1/4% for irrevocable credits, as
amount of the shipment, well as charges for telegrams and postages.
plus additional fees for We charge a 2% commission on the total
… amount of the shipment, plus additional fees
3.Assurances - In return for these for customs clearance and handling.
charges you have our - In return for these charges you have our
assurance that … assurance that your interests would be
We guarantee that … carefully protected.

12
 We guarantee that our shipping solutions
will meet all of your requirements and
provide you with peace of mind.

3. Closing (One again) we would (One again) we would like to thank you for
like to thank you for your writing and would welcome any
…and would welcome further points you would like us to answer.
any further points you We hope to hear from you soon
would like us to answer
We hope to hear from…
c. Buyer instructs Bank
What to How to write? Examples
write?

1. Opening I have completed and I have completed and enclosed the form of
+Inform enclosed / We would like application for a documentary credit received
about to inform you about the with your letter of 17th March…
document enclosure We would like to inform you about the
enclosure Shall be glad if you will enclosure of application form for a
+Request arrange / Would documentary credit received with your letter of
to open appreciate it if you could 17th March…
account arrange … and shall be glad if you will arrange by
telegram to open for our account with your
bank irrevocable credits for $2,000 a month in
favour of... the credits to be valid until 30th
September next.
… would appreciate it if you could arrange by
telegram to open for our account with your
bank irrevocable credits for... a month in favour
of... the credits to be valid until 30th September
next.

2. List of The company must The company must present the following
documents present the following documents to enable them to use the credits
needed documents / Those such as Bill of lading in triplicate; one copy of
documents below are the invoice…
required Those documents below are required to use the
credits, which are the Bill of lading in triplicate;
one copy of the invoice…

3. Closing Yours faithfully / Yours We will expect your first consignment about the
sincerely middle of August.
We look forward for our first order to be placed
about the middle of Agust.
d. Bank agrees to open credit
What to How to write? Examples
write?

13
 1. Opening We are arranging to As instructed in your letter of 20th March we
+ Confirm open / We are setting are arranging to open a documentary credit in
the up your favour valid until 30th September.
agreement to We are setting up a documentary credit in your
open credit favor with a validity date of until 30th
September as per your request in your letter
sent by 20th March.

2. Remind the You will find enclosed You will find enclosed a copy of our telegram
enclosed a copy / A copy of our opening the credit.
document telegram is attached A copy of our telegram is attached which used
Remind the We will debit your to open the credit.
debit of account / Your As soon as the credits are used we will debit
account account will be your account with the amount notified to us as
Clarify debited having been drawn against them.
responsibility We cannot assume any Once the credits have been used, your account
responsibility for / No will be debited with the amount notified to us as
responsibility can be having been drawn against them.
taken by us for … but wish to make it clear that we cannot
assume any responsibility for the safety of the
goods, or for delays since these are matters
beyond our control.
… but we have to make it clear that no
responsibility can be taken by us for the safety
of the goods, or for delays since these are
matters beyond our control.

3. Closing Show expect Yours faithfully / Yours sincerely

e. Buyer notifies Exporter

What to How to write? Examples
write?

1. Opening - This is to inform you - This is to inform you that we have opened
that… irrevocable credits in your favour for £2,000 a
- I would like to inform month with...,
you that… - I would like to inform you that we have
opened L/C for $3000 a week, valid until
October next.

2. Confirm The terms of credit The terms of credit authorise you to draw at 80
that authorise.. draw at days on the bank in… for the amount of your
Expoter <period of time> on the invoices after each shipment.
can draw bank in…
on the
bank.

14
 3. Notify Before accepting your - Before accepting your draft, which should
what draft, the bank will include all charges, the bank will require you to
Exporter require you to… produce the following documents:
will be You must produce the +Bill of lading in triplicate
required to following documents to +One copy of invoice covering +C.I.F..
provide the bank against their +Certificate of policy of insurance
acceptance of the drafts +Certificate of origin.
- You must produce the following documents to
the bank against their acceptance of the drafts:
+Bill of lading in triplicate
+One copy of invoice covering C.I.F..
+Certificate of policy of insurance
+Certificate of origin.

4. Closing We will expect your first We will expect your first consignment about the
consignment in < period middle of August.
of time>... We look forward for our first order to be placed
We look forward for our about the middle of Agust.
first order to be placed in
<period of time>..
f. Bank issues L/C

What to How to write? Examples

write?

1. Opening On instruction from <the On instruction from Messrs received through

Buyer> received through our office, we have opened mothly irrevocable
our office, we have credits for 2000$ in your favor, valid until 30th
opened mothly September next.
irrevocable credits for
<the amount of money>
in your favor, valid <the
period of time>, <until
which date>....

2. Confirm You have <period of You have 60 days against this credits to draw on
that time> against this credits us for the amount of your invoices upon
Expoter to draw on us for the shipment of Ho Chi Minh to Tokyo.
can draw amount of your invoices
on the upon shipment of
bank. <Exporter location> to
<Buyer destination>.

3. Notify Your drafts must be Your drafts must be accompanied by the

what accompanied by the following documents, which are to be delivered
Exporter following documents, to us against our acceptance of the drafts:
will be which are to be delivered Bill of lading in triplicate
required to to us against our One copy of invoice covering C.I.F..
provide. acceptance of the Certificate of policy of insurance

15
 drafts… Certificate of origin.
The following The following documents must be delivered to
documents must be us attached with your drafts before we accept
delivered to us attached the drafts:
with your drafts before Bill of lading in triplicate
we accept the drafts... One copy of invoice covering C.I.F..
Certificate of policy of insurance
Certificate of origin.

4. Closing - Provided you fulfill the Provided you fulfill the terms of credits we will
terms of credits we will accept and pay at maturity the drafts presented
accept and pay at to us under these credits and, if required,
maturity… provide discounting facilities at current rates.
- And if required,
provide discounting
facilities…
g. Exporter presents documents
What to write? How to write? Examples

1. Opening Referring to your Referring to your advice of 30th March,

+ Confirm that advice of…/ referring We enclose shipping documents for the first
you enclose the to your suggestion of the monthly consignments to…
documents of...
+ Confirm the We enclose shipping
unit you send documents for … to
the documents
to…

2. Re-confirm the As required by them/ As required by them we have included all

details of the According to their charges in our invoice which amounts to
requirements: requirements £1,725.75 and enclose our draft at 60 days for
charges, time We shall be glad if, this sum.
Special after acceptance, you We shall be glad if, after acceptance, you will
requirements: will…/After discount it at the current rate and remit the
acceptance, we will be net amount to our account with...
pleased if you will...
h. Bank debits Buyer

What to How to write? Examples

write?

1. Opening As instructed/ direct by As instructed by your letter of 20th

+Instructed by Our bank has for your March, our bank has for your account a
what? account a bill for…/ for bill for £1,725.75 drawn by... for the first
Bill’s details your account, our bank has of... to you on SS...
(drawn by…, a bill for We have debited your account with this

16
 from…, drawn by... our charges amounting to £4.30
charges) for the first of..
We have debited your
account with this our
charges amounting to …/
We have taken this amount
from your account as our
costs.

2. Leaving date - The ship left... on … and The ship left... on 22nd April and is due
and arriving is due to arrive in… on …/ to arrive in… on 2nd May.
date of the The ship departed The shipping documents for this
shipment, in…on… and is expected consignment are now with us
shipping point to arrive in… on… we shall be glad if you will arrange to
and destination - The shipping documents collect them
Announce to for this consignment are
collect the now at our place /
shipping available here.
documents and - we shall be glad if you
where they are will arrange to collect
them / If you could make
plans to pick them up, we
would be grateful.

B. PRACTICE

17