Escalera Servas Barugel Faults and Diagnosis Manual

i‐con Control System Faults and Diagnosis Manual NO.: JSS56008E Ver.:C 1 / 28

i‐con Control System
Faults and Diagnosis Manual

Thanks for choosing the advanced & safe control system: i‐con for escalator & moving walks.
This manual generally introduces detailed faults causes and corresponding solutions.
The document is of commercial confidential. Please keep it safe.
2015‐07‐16 issue 2015‐07‐16 implement


Version Reviser Revised Date Revise Description
A Zhu.lei 2015.7.16 Published

B Zhu.lei 2016.8.1 Add COMM fault
C Zhu.lei 2016.8.12 Add A9 board communication fault


Catalog

1. System framework ............................................................................................................................................. 4
2. Device introduction ........................................................................................................................................... 5
2.1 Main controller ............................................................................................................................................ 5
2.2 Safety SPC .................................................................................................................................................... 5
2.3 Board A5 ...................................................................................................................................................... 6
2.4 Board A7 ...................................................................................................................................................... 6
2.5 Touch screen ................................................................................................................................................ 7
2.6 Display board ............................................................................................................................................... 7
2.7 Remote monitor board A9 ........................................................................................................................... 8
3. Faults and status information ............................................................................................................................ 8
4. Faults diagnosis and Solution .......................................................................................................................... 12
4.1 Classification and definition of fault .......................................................................................................... 12
4.2 Description of faults and solution .............................................................................................................. 12
4.2.1 Soft errors monitored by PLC .................................................................................................................. 12
4.2.2 Errors monitored by Safety SPC .............................................................................................................. 18
4.2.3 Error monitored by A5, A7 ...................................................................................................................... 20


1. System framework

Figure 1 – standardized i‐con System framework
The picture shows the mainly framework of i‐con system:
 PLC, as a controller, controls escalator operation and monitors a part of safety device.
 SPC, safety controller, monitors a part of safety device, sends the fault information to the
PLC.
 The board A5, A7 (CIO), monitors safety switches, sends the information to PLC.
 Display board (FD), communicates with PLC and displays operation status and fault
information of escalator.


2. Device introduction
2.1 Main controller

Figure 2 – Main controller PLC
PLC, as a controller, controls escalator operation and monitors a part of safety device.

2.2 Safety SPC

Figure 3 –SPC (G9SP)
SPC, safety controller, monitors a part of safety device, sends the fault information to the PLC.
If fault is detected, SPC will stop output SO1, SO2 and cut safety circuit, escalator will be stopped
immediately.


2.3 Board A5

Figure 4 –Board A5
Board A5 collects operation information of safety switch located at up part of escalator and sends to PLC.

2.4 Board A7

Figure 5 –Board A7
Board A7 collects operation information of safety switch located at down part of escalator and sends to PLC.


2.5 Touch screen

Figure 6 –HMI
Touch screen, also named HMI, monitors escalators running real‐time. When a failure occurs, it stores the
fault name and information. It communicates with PLC.

2.6 Display board

Figure 7–Display board


2.7 Remote monitor board A9
Bit1:ON
The others:OFF
Figure 8 –Remote monitor board（four‐dry contact）
3. Faults and status information
Escalator state display device receives broadcast from master controller PLC via RS485, shows so real‐time
operation of escalator by LCD screen.
Error information in the following table:
Error code Name
Soft errors monitored by PLC
E001 ERR_001_SafetyChainBroken
E002 ERR_002_PhaseRelay
E003 ERR_003_M1_OverHeat
E004 ERR_004_M2_OverHeat
E005 ERR_005_M1_OverLoad
E006 ERR_006_M2_OverLoad
E007 ERR_007_BrakeLiningWorn
E008 ERR_008_Brake_II_LiningWorn
E009 ERR_009_R_BrakeOpenDetect
E010 ERR_010_L_BrakeOpenDetect
E011 ERR_011_R_Brake_II_OpenDetect
E012 ERR_012_L_Brake_II_OpenDetect
E013 ERR_013_Adhered
E014 ERR_014_Adhered_II
E015 ERR_015_


Error code Name
E016 ERR_016_Inspect_Protection
E017 ERR_017_Inverter
E018 ERR_018_Contactor_OpenDetect
E019 ERR_019_Contactor_II_OpenDetect
E020 ERR_020_
E021 ERR_021_T_Float
E022 ERR_022_B_Float
E023 ERR_023_T_KeySwitch_Adhere
E024 ERR_024_B_KeySwitch_Adhere
E025 ERR_025_Main_Controller
E026 ERR_026_Main_Controller_realtime_clock
E027 ERR_027_Main_Controller_EEPROM
E028 ALM_028_CIO1_Communication
E032 ALM_032_SPC_Communication
E033 ERR_033_LackofOil
E034 ERR_034_LackofOil
E035 ERR_035_MaintenanceOverTime
E036 ERR_036_Fire_Stop
E037 ERR_037_Lock
E038 ERR_038_PowerFailure
E039 ERR_039_ResetButtonStuck
E040 ERR_040_R_BrakeCloseDetect
E041 ERR_041_L_BrakeCloseDetect
E042 ERR_042_R_Brake_II_CloseDetect
E043 ERR_043_L_Brake_II_CloseDetect
E046 ERR_046_Gate
E047 ERR_047_Flywheel
E048~099
Errors monitored by Safety SPC
E100 ERR_100_
E101 ERR_101_OverSpeed
E102 ERR_102_OverSpeed_1.4Times
E103 ERR_103_UnintendedReverse
E104 ERR_104_BrakeDistance
E105 ERR_105_L_H_Speed


Error code Name
E106 ERR_106_R_H_Speed
E107 ERR_107_T_Step/PalletMissing
E108 ERR_108_B_Step/PalletMissing
E109 ERR_109_Brake_Open_Failed
E110 ERR_110_BrakeCloseFailed
E111 ERR_111_Stop_With_ABPulses
E112 ERR_112_Without_ABPulses_within4s
E113 ERR_113_SpeedSensor/UnderSpeed
E114 ERR_114_SafetyRelay_Y1Adhere
E115 ERR_115_Storage_Initialize_Failed
E116 ERR_116_CPU_Compared_Failed
E117 ERR_117_Parameter_Setting
E125 ERR_125_E_Brake_Failed
E126 ERR_126_UnderSpeed
E127 ERR_127_L_HandSpeedDetector
E128 ERR_128_R_HandSpeedDetector
E132 ERR_132_ResetButtonAdhered
E133 ERR_133_Running_Signal
E134 ERR_134_EBrakeControl_Failure
E135 ERR_135_EDM
E136 ERR_136_StepMissingDetector
E137~199
Errors monitored by board A5
E200 ERR_200_ECP_Mushroom_EStop
E201 ERR_201_T_Mushroom_EStop
E202 ERR_202_T_EStop
E203 ERR_203_T_In_EStop
E204 ERR_204_T_Out_EStop
E205 ERR_205_Mid_Estop_1
E208 ERR_208_T_L_Comb
E209 ERR_209_T_R_Comb
E210 ERR_210_T_L_Comb_Vertical
E211 ERR_211_T_R_Comb_Vertical
E212 ERR_212_T_L_HandInlet
E213 ERR_213_T_R_HandInlet
E214 ERR_214_T_Upthrust
E215 ERR_215_T_Pallet_Falling
E216 ERR_216_Ebrake_Switch


Error code Name
E219 ERR_219_T_L_Skirting
E220 ERR_220_T_R_Skirting
E221 ERR_221_M_L_Skirting_1
E222 ERR_222_M_R_Skirting_1
E227 ERR_227_T_INS_Socket_Open
E228 ERR_228_INS_Estop
E230 ERR_230_T_Step/Pallet_Sag
E231 ERR_231_T_LandingPlate
E232 ERR_232_T_Relevancy_Stop
E233 ERR_233_SafetyChain_Power_off
E234 ERR_234_T_Fire(110Vac)
E235 ERR_235_Motor_Displace
E236~E299 ERR_236_T_Reserve_Switch
E300 ERR_300_
E301 ERR_301_B_Mushroom_EStop
E302 ERR_302_B_Estop
E303 ERR_303_B_In_Estop
E304 ERR_304_B_Out_Estop
E308 ERR_308_B_L_Comb
E309 ERR_309_B_R_Comb
E310 ERR_310_B_L_Comb_Vertical
E311 ERR_311_B_R_Comb_Vertical
E312 ERR_312_B_L_HandInlet
E313 ERR_313_B_R_HandInlet
E314 ERR_314_B_Upthrust
E315 ERR_315_B_Pallet_Falling
E316 ERR_316_L_StepChain
E317 ERR_317_R_StepChain
E318 ERR_318_
E319 ERR_319_B_L_Skirting
E320 ERR_320_B_R_Skirting


Error code Name
E325 ERR_325_B_L_Hand_Broken
E326 ERR_326_B_R_Hand_Broken
E327 ERR_327_B_INS_Socket_Open
E328 ERR_328_INS_Estop
E330 ERR_330_B_Step/Pallet_Sag
E331 ERR_331_B_LandingPlate
E332 ERR_332_B_Relevancy_Stop
E333 ERR_333_Connector_Plug_Break
E334 ERR_334_B_Fire(110Vac)
E335 ERR_335_B_Reserve_Switch

4. Faults diagnosis and Solution
4.1 Classification and definition of fault
Faults are divided into hard error and soft error.
Hard error means error caused by safety switch opens. All other errors are called soft error.
When fault occurs, the buzzer will sound 0.5 second every second.
This system provides complete safety switches and safety devices, to form safety circuit. The safety circuit
can directly cut the power supply of contactor of main circuit and brake circuits, to ensure safe and reliable.

4.2 Description of faults and solution
The faults are divided into three types as below.
4.2.1 Soft errors monitored by PLC
After safety switch action, buzzer will continue buzzing until the safety switch reset. Fault display will still
show the last fault occurred, by pressing the reset button to reset display.
Code Name Reason Solution

1.Check the safety switches and safety
circuit connection;
1. Safety circuit opened during
2.Check if PLC:I0 input terminal can receive
ERR_001_SafetyCh running;
E001 safety circuit feedback signal and input
ainBroken 2.PLC: I0 input terminal damaged;
terminal condition;
3. Safety relays K20, K21 defected.
3. Check the K20, K21 relay operation
condition.



1.Check PLC: I15 input terminal signal is
correct;
1. Phase lost;
2. If phase relay’s indicator is red, check the
ERR_002_Phase 2.PLC: I15 input damaged;
E002 supply power, may one two phases lost.;
Relay 3. The phase relay wrong wired.
3. Exchange any two phases (R\S\T input
4. Phase relay defected.
power cable) then restart;
4. Replace the phase relay device.
1. Reset error then restart;
2. check motor temperature, enhance heat
1. The motor temperature is too
dissipation to reduce the ambient
high;
ERR_003_M1_ temperature;
3. PLC: I19 input damaged;
E003 OverHeat 3. Check the involved wiring. Check PLC: I19
3. Thermal resistor controller is
E004 ERR_004_M2_ input terminal condition;
damaged or thermal switch is
OverHeat 4. When thermal resistor temperature
damaged;
protection, check the thermal resistor, if
4. Abnormal Wiring.
resistance much larger than 3100 ohms,
replace it.
1. Reset error then restart;
2. Check the thermal relay wiring and input
1. Motor overload; terminal PLC: I16 condition;
ERR_005_M1_ 2. PLC: I16 input damaged; 3. Check N.C. contact of thermal relay, if
E005
OverLoad 3. Thermal relay FR damaged or not normal then press reset button of
wrong wiring. thermal relay and restart. If it is still open
after restart, means thermal relay FR is
defective and needs to be changed.
ERR_007_BrakeLini 1. Brake lining worn out; 1. Reset then restart;

E007 ngWorn 2. Brake lining worn switch is 2. Check brake lining worn out condition;
E008 ERR_008_Brake_II_ abnormal; 3. Check brake lining worn switch and
LiningWorn 3. Related wiring fault. wiring.
1. The right brake switch defective
1. Check and adjust right brake switch and
or not adjusted properly;
ERR_009_R_Brake_ restart;
E009 2. PLC: I03 input damaged;
Open_Failed 2. Check right brake operation
3. Right brake switch wrong
3. Check PLC: I03 input terminal and wiring.
wiring.
1. Left brake switch defective or 1. Check and adjust left brake switch and
ERR_010_L_Brake_
E010 not adjusted properly; restart;
Open_Failed
2. PLC: I02 input damaged; 2. Check left brake open operation.



3. The left brake switch wrong 3. Check PLC: I02 input terminal and wiring.
wiring.
1. The right brake switch defective
1. Check and adjust right brake switch and
or not adjusted properly;
ERR_011_R_Brake_ restart;
II_Open_Failed 2. Check right brake open operation
3. Right brake switch wrong
wiring.
1. Left brake switch defective or
1. Check and adjust left brake switch and
not adjusted properly;
ERR_012_L_Brake_ restart;
II_Open_Failed 2. Check left brake open operation.
3. The left brake switch wrong
wiring.
1. After Escalator/moving walk
stop, contactors KM4, KM5, KM8
1. Check contactor, reset fault and restart;
or KM10 not release;
2. Check contactor’s auxiliary normal
ERR_013_Contacto closed contact and it’s wiring;
E013 3. After escalator shutdown,
r_Adhered 3. Check if contactor is stuck;
contactors KM4, KM5, KM8 or
4. Check if PLC: I13 input terminal is
KM10 auxiliary normally closed
defective.
contact is not closed;
4. Abnormal wiring.
1. After Escalator/moving walk
stop, contactors KM6, KM7, or
1. Check contactor, reset fault and restart;
KM11 not release;
2. Check contactor’s auxiliary normal
ERR_014_Contacto closed contact and its wiring;
E014 3. After escalator shutdown,
r_II_Adhered 3. Check if contactor is stuck;
contactors KM6, KM7, or KM11
auxiliary normally closed contact
defective.
is not closed;
4. Abnormal wiring.
1. During normal operation, top
or bottom inspection socket
wiring loosen; 1. Check top and bottom inspection socket;
ERR_016_Inspectio 2. Top or bottom inspection 2. Check if PLC: I11 input terminal
E016
n_Protection socket cover loosen; defective;
3. PLC: I11 input defective; 3. Check inspection socket wiring.
4. During normal operation,
connection between top and



bottom room is abnormal.
1. Check Inverter is faulty or not;
1. Inverter is faulty;
2. Check PLC: I23 input terminal and
ERR_017_Inverter_ 2. PLC: I23 input or inverter’s fault
E017 inverter’s fault output terminal;
Protection output terminals defective;
3. Check inverter’s fault output terminals
3. Wiring fault.
wiring.
1. When Escalator starting,
1. Check contactors, reset fault and restart;
contactors KM4, KM5, KM8 or
2. Check contactor auxiliary normal closed
KM10 auxiliary normal closed
ERR_018_Contacto contact and its wiring;
E018 contact not open;
r_Close_Failed 3. Check if contactor is stuck;
2. PLC: I13 input defective;
3. involved wiring is abnormal;
defective.
4. PLC: I13 input is shorted.
1. When Escalator starting,
1. Check contactors, reset fault and restart;
contactors KM6, KM7, or KM11
2. Check contactor auxiliary normal closed
auxiliary normal closed contact
ERR_019_Contacto contact and its wiring;
E019 not open;
r_II_Close_Failed 3. Check if contactor is stuck;
2. PLC: I14 input defective;
3. involved wiring is abnormal;
defective.
4. PLC: I14 input is shorted.
1. Float switch activated because 1. Reset then restart;
E021 ERR_021_T_Float of water in machine room; 2. Check if float switch is activated;
E022 ERR_022_B_Float 2. Float switch defective; 3. Check involved wiring and plug
3. involved wiring anomaly; connection.
1. A5/A6 and A3 communication 1. Check communication wiring between
cable not connected well; A5/A6 and A3,and communications
ALM_028_CIO1_Co
2. A5/A6 or A3 communication interface;
E028 mmunication(A5))
interface damaged; 2. Check board A5/A6 DIP switch address
E029 ALM_029_CIO2_Co
3. Board A5/A6 DIP switch setting setting and communication mode;
mmunication(A6)
wrong; 3. Check PLC communication interface
4. Involved plug‐in wiring loosens. Status.



1. A7/A8 and A3 communication 1. Check communication wiring between
cable not connected well; A7/A8 and A3,and communications
ALM_030_CIO3_Co
2. A7/A8 or A3 communication interface;
E030 mmunication (A7)
interface damaged; 2. Check board A7/A8 DIP switch address
E031 ALM_031_CIO4_Co
3. Board A7/A8 DIP switch setting setting and communication mode;
mmunication (A8)
wrong; 3. Check PLC communication interface
4. Involved wiring loosens. Status.
1.SPC and A5 communication 1. Check related wiring;
wiring fault; 2. Check if the communication cable
ALM_032_SPC_Co
E032 2. Communication cable or whether is loosen;
mmunication(A2)
communication module of SPC 3. Check if communication cable is
damaged. defective.
1. The oil level in tank is low;
1. Reset then restart;
ALM_033_LackofOi 2. Input A5: X3 is damaged or no
E033 2. Check if lack of oil in tank;
l input signal;
E034 3. Check the oil level switch ;
ERR_034_LackofOil 3. The oil level switch abnormal;
4. Check connection and wiring.
4. A5: X3 loosen or wiring fault.
ERR_035_Mainten Total running time of escalator Professional maintenance staff changes
E035 ance_Overtime exceeds the time set by the corresponding setting parameters after
(optional) software. maintenance.
1. Fire happen, fire detection
2. Check if fire occurred;
ERR_036_Fire(24V switch activated;
E036 3. Check fire detection switch;
dc) 2. PLC: I18 input damaged;
4. Check PLC: I18 input terminal;
3. Related wiring fault.
5. Check the related wiring.
1. Right brake not closed;
2. Right brake switch damaged or 1. Reset then restart;
ERR_040_R_Brake_ not adjusted properly; 2. Check right brake close operation;
E040
Close_Failed 2. PLC: I03 input damaged; 3. Adjust right brake switch ;
3. Wrong wiring between the right 4. Check PLC: I03 input terminal.
brake switch to PLC.
1. Left brake not closed;
ERR_041_L_Brake_ not adjusted properly; 2. Check left brake close operation;
E041
Close_Failed 2. PLC: I02 input damaged; 3. Adjust left brake switch ;



1. Right brake not closed;
ERR_042_R_Brake_ not adjusted properly; 2. Check right brake close operation;
E042
II_Close_Failed 3. PLC: I08 input damaged; 3. Adjust right brake switch ;
1. Left brake not closed;
ERR_043_L_Brake_ not adjusted properly; 2. Check left brake close operation;
E043
II_Close_Failed 3. PLC: I07 input damaged; 3. Adjust left brake switch ;
1.A9 board dip switch setting 1.Reset then restart;
mistaken; 2.Refer to figure 8 to check dip switch
2.Plug A9:CN1 to A3:JU23 wiring setting;
ERR_044_A9
E043 problem; 3.Refer to 《FYA081 Remote Monitor‐Dry
COMM Fault
2.A9 or A3 board damaged; Contactors》, check out plug A9:CN1 to
A3:JU23 wiring;
4. Replace A9 or A3.
1.Occurs in top faults display , 1. Reset then restart;
abnormal top faults display wiring 2. Occurs in top faults display , refer to
to A5 board port, communication 《FYA080 Communication》, check top
wiring or A5, A3 board faults display wiring to A5:CN2, if normal
communication port broken; then check A5：CN2 to PLC_SL2：D1、
2.Occurs in bottom faults display , PLC_SL2：D0 communication wiring, or
—— COMM Fault abnormal bottom faults display replace A5 or A3 ;
wiring to A7 board port , 3. Occurs in top faults display , check
communication wiring or A7, A3 bottom faults display wiring to A7:CN2, if
board communication port normal then check A7：CN2 to PLC_SL2：
broken; D1、PLC_SL2：D0 communication wiring, or
replace A7 or A3 ;


4.2.2 Errors monitored by Safety SPC
When the error is detected, SPC cuts off safety relay (K20 and K21), thereby cut off the safety circuit, to stop
escalator running. Fault as following:

1. Actual speed exceeds 120% of
rated speed;
ERR_101_ 2. Check encoder installation;
E101 2. Motor encoder failure;
OverSpeed 3. Ensure inverter frequency setting
3. Inverter frequency setting is
correct;
abnormal.
1. if running in up direction,
connection between encoder 1.Check the connection between encoder
phase A/B and SPC is abnormal; phase A/B and SPC;
ERR_103_
2. Board A17 plug for A/B phase is 2. Check if board A17 plug for A/B phase is
E103 UnintendedRevers
reversed; reversed;
e
3. If running in down direction, 3. Check if SPC: Si07 and SPC: Si08 are
direction signal to SPC is in up reverse. Si07 is up and Si08 is down.
direction.
ERR_104_ Brake worn out down or not 1. Check the brake lining;
E104
BrakeDistance adjusted properly. 2. Adjust brake.
1. Speed sensor failure or loosen; 1. Reset then restart;.
2. SPC: Si02 wiring to left handrail 2. Check if left handrail speed sensor is
speed sensor is shorted or damaged;
ERR_105_ disconnected; 3. Check wiring from left handrail speed
E105
L_H_Speed 3. Left handrail actual speed sensor to SPC: Si02;
abnormal; 4. Check the left handrail running speed;
4.Borad A17 plug loosen; 5. Ensure sensor plug device and SPC
5. SPC: Si02 input point abnormal. Input point normal.
1. Speed sensor failure or loosen; 1. Reset then restart;.
2. SPC: Si03 wiring to right 2. Check if right handrail speed sensor is
handrail speed sensor is shorted damaged;
ERR_106_ or disconnected; 3. Check wiring from right handrail speed
E106
R_H_Speed 3. Right handrail actual speed sensor to SPC: Si03;
abnormal; 4. Check the right handrail running speed;
4.Borad A17 plug loosen; 5. Ensure sensor plug and SPC: Si03
5. SPC: Si03 input point abnormal. Input point normal.
1. Sensor failure or loosen; 1. Reset then restart;
ERR_107_
2. SPC: Si04 wiring to sensor is 2. Check if top step/pallet speed sensor is
E107 Tastes/Pallet
shorted or loosen; damage;
Missing
3. Top step/pallet missed; 3. Check top step/pallet speed sensor



4. SPC: Si04 input point abnormal. connection to SPC: Si04;
4. Check any step/pallet missed;
1. Sensor failure or loosen;
2. Check if bottom step/pallet speed sensor
ERR_108_ 2. SPC: Si05 wiring to sensor is
is damage;
E108 B_Step/Pallet shorted or loosen;
3. Check bottom step/pallet speed sensor
Missing 3. Bottom step/pallet missed;
connection to SPC: Si05;
4. SPC: Si05 input point abnormal.
4. Check any step/pallet missed;
1. After Start running 5s, actual 1. Reset then restart;
running speed lower than 0.07m 2. Check connection of motor and inverter,
/s; and contactors between motor and
ERR_126_
E126 2. Inverter frequency setting is inverter
UnderSpeed
abnormal; 3. Ensure inverter frequency setting is
3. Motor phase lost; correct;
4. Abnormal brake. 4. Adjust brake.
1. Left handrail speed sensor
2. Check left handrail speed sensor and its
output failure;
ERR_127_ installation;
2. Cable from sensor to SPC: Si02
E127 L_H_Sensor_ 3. Ensure SPC: Si02 input point without
is shorted;
Broken short circuit and abnormal status;
3. Speed sensor abnormal during
4. Detection left handrails mechanical
running.
moving parts, whether got stuck.
1. Right handrail speed sensor
2. Check right handrail speed sensor and its
output failure;
ERR_128_ installation;
2. Cable from sensor to SPC: Si03
E128 R_H_Sensor_ 3. Ensure SPC: Si03 input point without
is shorted;
Broken short circuit and abnormal status;
3. Speed sensor abnormal during
4. Detection right handrails mechanical
running.
moving parts, whether got stuck.
1. Reset button’s N.O. contact
adhered;
ERR_132_ 1. Reset main power, reset then restart;
2. Wiring from reset button to
E132 ResetButtonAdher 2. Check if N.O. contact is adhered;
SPC: Si06 wrong;
ed 3. Ensure involved connection is correct.
3. Reset button be pressed over
time.
After running, SPC: Si07 (up) and
ERR_133_ 2. Check SPC: Si07 and SPC: Si08 input
E133 SPC: Si08 (down) signal light up
Running_Signal connection;
synchronously
3. Ensure input signal without interference.



1. When E‐break works, N.O. 1. Reset then restart;
ERR_134_
contacts of KR3 and KR4 2. Check N.O. contacts of KR3 and KR4 and
E134 EBrakeControl_
abnormally; involved wiring;
Failure
2. SPC: Si12 input abnormal. 3. Check SPC: Si12 input terminal.
1. If SPC: So0 and SPC: S01 do not output
1. Relay K20 and K21 abnormal; (not light) ,check if K20 and K21 N.O.
2. Wrong wiring to SPC: Si11; contacts closed;
E135 ERR_135_EDM
3. SPC: Si11 input terminal 2. If SPC: So0 and SPC: S01 output (light),
damaged. check if N.O. contacts opened;
3. Check wiring and SPC input terminal.
1.Sensor output failure (keep
ERR_136_Step outputting 6S);
E136 2. Check Step missing sensor;
MissingDetector 2. SPC: Si04 or SPC: Si05 wiring to
3. Check SPC: Si04 and Si05.
sensor is shorted.
1. Drive chain switch activated;
ERR_138_Drive 2. Check if drive chain switch activated;
E138 2. Wiring abnormal;
Chain_Switch 3. Check wiring and plugs condition;
3. SPC: Si09 input abnormal.
4. Check SPC: Si09 input point.

1. Some faults (for example E‐brake fault) will be hold even after reset the power. Press the reset button
twice within 3 seconds to reset.
2. For E‐brake fault, after reset, KR3 and KR4 which are controlled by SPC: Si02 and SPC: Si03 will be
energized, and then E‐brake coil will be able to be energized.

4.2.3 Error monitored by A5, A7
If safety switch action detected, the buzzer will continue buzzing until the safety switch is reset. Fault display
will still show the last fault occurred, by pressing the reset button to reset display.
4.2.3.1 Errors monitored by board A5

1. Top control cabinet E‐stop button be 1. Reset and then restart;
pressed or damaged; 2. Check if top control cabinet E‐top
ERR_201_
2. Wiring problem between Top button be pressed or damaged;
E201 T_Mushroom_E
control cabinet E‐stop button to 3. Check wiring from top E‐stop
Stop
terminal A5: XJ1 wiring; button to terminal A5: XJ1;
3. Terminal A5: XJ1 damage. 4. Check terminal A5: XJ1.



ERR_202_ Similar to ERR201 top E‐stop control
E202 Refer to solution of ERR201
T_Estop cabinet
T_In_EStop cabinet
T_Out_EStop cabinet
Mid_Estop_1 cabinet
Mid_Estop_2 cabinet
Mid_Estop_3 cabinet
1. Reset and then restart;
1. Top left horizontal comb switch
2. Check if top left comb or horizontal
activated or damaged;
ERR_208_ comb switch is stuck;
E208 2. Top left comb horizontal switch to
T_L_Comb 3. Check top left comb horizontal
terminal A5: XJ3 connection abnormal;
switch to terminal A5: XJ3 wiring;
3. Terminal A5: XJ3 damaged.
4. Check terminal A5: XJ3.
1. Top right comb horizontal switch
2. Check if top right comb or
ERR_209_ horizontal comb switch is stuck;
E209 2. Top right horizontal comb switch to
T_R_Comb 3. Check top right horizontal comb
switch to terminal A5: XJ4 wiring;
ERR_210_
Similar to top left horizontal comb Similar to top left horizontal comb
E210 T_L_Comb_Verti
switch switch
cal (optional)
ERR_211_
Similar to top right horizontal comb Similar to top right horizontal comb
E211 T_R_Comb_Vert
switch switch
ical (optional)
1. Top left handrail inlet switch
2. Check if top left handrail inlet is
ERR_212_ stuck, or switch defective;
E212 2. Top left handrail switch to terminal
T_L_HandInlet 3. Check wiring from top left handrail
A5: XJ5 connection abnormal;
inlet switch to terminal A5: XJ5;
3. A5: XJ5 terminal damaged.



1. Top right handrail inlet switch 2. Check if top right handrail inlet is
activated or damaged; stuck, or switch defective;
ERR_213_
E213 2. Top right handrail switch to terminal 3. Check wiring from top right
T_R_HandInlet
A5: XJ6 connection abnormal; handrail inlet switch to terminal A5:
3. A5: XJ6 terminal damaged. XJ6;
1. Top upthrust switch activated or 1. Reset and then restart;
ERR_214_ damaged; 2. Check if upthrust switch activated
T_Upthrust 2. Top upthrust switch to terminal A5: or damaged;
E214
(optional for XJ7 connection abnormal; 3. Check wiring from top up thrust
escalator) 3. Terminal A5: XJ7 damaged. switch to terminal A5: XJ7;
1. Reset the fault and restart;
1. Top pallet/step falling switch
ERR_215_ 2. Check if the falling switch is
T_Pallet_Falling activated or damaged;
E215 2. Top pallet/step falling switch to
(optional for 3. Check wiring from top falling switch
moving walk) to terminal A5: XJ7;
1. During running, over speed or
2. Refer to ERR134;
unintended reversed or drive chain
3. Check if E‐brake switch activated or
broken happens and causes E‐brake
damaged ;
switch activated or E‐brake switch
ERR_216_ 4. Check E‐brake power G3 input and
E216 damaged;
Ebrake_Switch output voltage, check wiring to
2. E‐break power failure;
E‐break coil;
3. E‐brake switch to A5: XJ12 terminal
5. Check wiring from E‐brake switch
connection abnormal;
to terminal A5: XJ12;
1. Top‐left skirting switch activated or 2. Check if top‐left skirt panel
damaged; deformed or skirting switch activated
ERR_219_
E219 2. Top‐left skirting switch to terminal or damaged;
T_L_Skirting
XJ10 connection abnormal; 3. Check wiring from top‐left skirting
3. Terminal A5: XJ10 damaged. switch to terminal A5: XJ10;



1. Top‐right skirting switch activated or 2. Check if top‐right skirt panel
damaged; deformed or skirting switch activated
ERR_220_
E220 2. Top‐right skirting switch to terminal or damaged;
T_R_Skirting
A5: XJ11 connection abnormal; 3. Check wiring from top‐right skirting
ERR_221_
E221 Similar to the top‐ left skirting switch Similar to the top‐left skirting switch
M_L_Skirting_1
ERR_222_ Similar to the top‐ right skirting
E222 Similar to the top‐ right skirting switch
M_R_Skirting_1 switch
ERR_223_
E223 Similar to the top‐ left skirting switch Similar to the top‐left skirting switch
M_L_Skirting_2
ERR_224_ Similar to the top‐ right skirting
E224 Similar to the top‐ right skirting switch
M_R_Skirting_2 switch
ERR_227_ 1. Top inspection‐socket opened; 1. Ensure top inspection‐socket

E227 T_INS_Socket_O 2. Top inspection‐socket loosen or closed;
pen (option) wiring abnormal. 2. Check involved connection.
1. Top inspection handle E‐stop button
ERR_228_ 1. Check if top inspection handle
is pressed;
E228 INS_Estop E‐stop button is adhered or pressed;
2. Top inspection handle E‐stop button
(optional) 2. Check involved connection.
adhered or connection abnormal.
1. Top pallet/step sags;
2. Top pallet/step sag witch activated
2. Check if top pallet/step sags or
ERR_230_ or switch damaged.
switch activated or damaged;
E230 T_Step/Pallet_S 3. Top pallet/step sag switch to
3. Check wiring from top pallet/step
ag terminal A5: XJ16 connection
sag switch to terminal A5: XJ16;
abnormal;
1. Top landing plate be opened;
2. Check if top landing plate cover is
2. Top landing plate switch activated or
opened or top landing plate switch
ERR_231_ damaged;
E231 activated or damaged;
T_LandingPlate 3. Top landing plate to terminal A5:
3. Check wiring from top landing plate
XJ17 connection abnormal;
to terminal A5: XJ17;



2. Check if relevancy stop switch
ERR_232_ 1. Relevancy stop switch to terminal
E232 T_Relevancy_St A5: XJ18 connection abnormal;
3. Check wiring from relevancy stop
op 2. Terminal A5: XJ18 damaged.
switch to terminal A5: XJ18;
1. Safety circuit power off;
ERR_233_ 1. Reset and restart;
2. Terminal A5: XJ0 connection
E233 SafetyChain_Po 2. Check terminal A5: XJ0 connection;
abnormal;
wer_off 3. Check the terminal A5: XJ0.
1. Fire happens or switch activated or
2. Check if fire happens or fire signal
damaged;
ERR_234_T_Fire activated;
E234 2. Fire switch and terminal A5: XJ15
(110Vac) 3. Check wiring from fire signal to
terminal A5: XJ15;

4.2.3.2 Errors monitored by board A7

1. Bottom control cabinet E‐stop button 1. Reset and then restart;
be pressed or damaged; 2. Check if bottom control cabinet
ERR_301_
2. Wiring problem between bottom E‐top button be pressed or damaged;
E301 B_Mushroom_ESt
control cabinet E‐stop button to 3. Check wiring from bottom E‐stop
op
terminal A7: XJ1 wiring; button to terminal A7: XJ1;
3. Terminal A7: XJ1 damage. 4. Check terminal A7: XJ1.
ERR_302_ Similar to bottom emergency stop
B_Estop control cabinet
B_In_Estop control cabinet
B_Out_Estop control cabinet
Mid_Estop_4 control cabinet


1. Bottom left horizontal comb switch 1. Reset and then restart;
activated or damaged; 2. Check if bottom left comb or
ERR_308_ 2. Bottom left comb horizontal switch horizontal comb switch is stuck;
E308
B_L_Comb to terminal A7: XJ3 connection 3. Check bottom left comb horizontal
abnormal; switch to terminal A7: XJ3 wiring;
3. Terminal A7: XJ3 damaged. 4. Check terminal A7: XJ3.
1. Bottom right comb horizontal switch 1. Reset and then restart;
activated or damaged; 2. Check if bottom right comb or
2. Bottom right horizontal comb switch horizontal comb switch is stuck;
ERR_309_
E309 to terminal A7: XJ4 connection 3. Check bottom right horizontal
B_R_Comb
abnormal; comb switch to terminal A7: XJ4
3. Terminal A7: XJ4 damaged. wiring;
ERR_310_
Similar to bottom left horizontal comb Similar to bottom left horizontal
E310 B_L_Comb_Vertic
switch comb switch
al
ERR_311_
Similar to bottom right horizontal comb Similar to bottom right horizontal
E311 B_R_Comb_Verti
switch comb switch
cal
1. Bottom left handrail inlet switch 2. Check if bottom left handrail inlet
activated or damaged; is stuck, or switch defective;
ERR_312_
E312 2. Bottom left handrail switch to 3. Check wiring from bottom left
B_L_HandInlet
terminal A7: XJ5 connection abnormal; handrail inlet switch to terminal A7:
1. Bottom right handrail inlet switch 2. Check if bottom right handrail inlet
activated or damaged; is stuck, or switch defective;
ERR_313_
E313 2. Bottom right handrail switch to 3. Check wiring from bottom right
B_R_HandInlet
terminal A7: XJ6 connection abnormal; handrail inlet switch to terminal A7:
ERR_314_ 1. Bottom upthrust switch activated or 1. Reset and then restart;
E314 B_Upthrust damaged; 2. Check if upthrust switch activated
(optional for 2. Bottom upthrust switch to terminal or damaged;



escalator) A7: XJ7 connection abnormal; 3. Check wiring from bottom upthrust
1. Reset the fault and restart;
1. Bottom pallet/step falling switch
ERR_315_ 2. Check if the falling switch is
B_Pallet_Falling activated or damaged;
E315 2. Bottom pallet/step falling switch to
(optional for 3. Check wiring from bottom falling
moving walk) switch to terminal A7: XJ7;
1. Bottom left step chain broken, switch
2. Check if bottom left step chain
ERR_316_ loosen or broken or switch damaged;
E316 2. Bottom left step chain switch to
L_StepChain 3. Check wiring from the bottom left
step chain switch to terminal A7: XJ8;
1. Bottom right step chain broken,
2. Check if bottom right step chain
switch activated or damaged;
ERR_317_ loosen or broken or switch damaged;
E317 2. Bottom right step chain switch to
R_StepChain 3. Check wiring from the bottom right
step chain switch to terminal A7: XJ8;
4. Check terminal XJ8.
1. Bottom‐left skirting switch activated 2. Check if bottom‐left skirt panel
or damaged; deformed or skirting switch activated
ERR_319_
E319 2. Bottom‐left skirting switch to or damaged;
B_L_Skirting
terminal XJ10 connection abnormal; 3. Check wiring from bottom‐left
3. Terminal A7: XJ10 damaged. skirting switch to terminal A7: XJ10;
1. Bottom‐right skirting switch
2. Check if bottom‐right skirt panel
deformed or skirting switch activated
ERR_320_ 2. Bottom‐right skirting switch to
E320 or damaged;
B_R_Skirting terminal A7: XJ11 connection
3. Check wiring from bottom‐right
abnormal;
skirting switch to terminal A7: XJ11;
ERR_321_ Similar to the bottom left skirting Similar to the bottom‐left skirting
E321
M_L_Skirting_1 switch switch


ERR_322_ Similar to the bottom ‐ right skirting Similar to the bottom‐ right skirting

E322
M_R_Skirting_1 switch switch
ERR_323_ Similar to the bottom ‐ left skirting Similar to the bottom‐left skirting

E323
M_L_Skirting_2 switch switch
ERR_324_ Similar to the bottom ‐ right skirting Similar to the bottom‐ right skirting

E324
M_R_Skirting_2 switch switch
1. Left handrail broken switch activated
2. Check if the left handrail broken or
ERR_325_ or damaged;
the switch activated or damaged;
E325 B_L_Hand_Broke 2. Left hand broken switch to terminal
3. Check wiring from handrail broken
n A7: XJ12 connection abnormal ;
1. Right handrail broken switch 1. Reset and then restart;
activated or damaged; 2. Check if the right handrail broken
ERR_326_
2. Right handrail broken switch to or the switch activated or damaged;
E326 B_R_Hand_Broke
terminal A7: XJ12 connection 3. Check wiring from handrail broken
n
abnormal ; switch to terminal A7: XJ12;
3. Terminal A7: XJ12 damaged. 4. Check terminals A7: XJ12.
ERR_327_ 1. Bottom inspection‐socket opened; 1. Ensure bottom inspection‐socket
E327 B_INS_Socket_Op 2. Bottom inspection‐socket loosen or closed;
en wiring abnormal. 2. Check involved connection.
1. Bottom inspection handle E‐stop
button is pressed; 1. Check if bottom inspection handle
ERR_328_
E328 2. Bottom inspection handle E‐stop E‐stop button is adhered or pressed;
INS_Estop
button adhered or connection 2. Check involved connection.
abnormal.
1. Bottom pallet/step sags; 1. Reset and then restart;
2. Bottom pallet/step sag witch 2. Check if Bottom pallet/step sags or
ERR_330_ activated or switch damaged. switch activated or damaged;
E330 B_Step/Pallet_Sa 3. Bottom pallet/step sag switch to 3. Check wiring from bottom
g terminal A7: XJ16 connection pallet/step sag switch to terminal A7:
abnormal; XJ16;
4. Terminal A7: XJ16 damaged. 4. Check terminal A7: XJ16.
1. Bottom landing plate be opened; 1. Reset and then restart;
2. Bottom landing plate switch 2. Check if bottom landing plate
ERR_331_
E331 activated or damaged; cover is opened or bottom landing
B_LandingPlate
3. Bottom landing plate to terminal A7: plate switch activated or damaged;
XJ17 connection abnormal; 3. Check wiring from bottom landing



4. A7: XJ17 terminal damaged. plate to terminal A7: XJ17;
2. Check if relevancy stop switch
ERR_332_ 1. Relevancy stop switch to terminal
E332 B_Relevancy_Sto A7: XJ18 connection abnormal;
3. Check wiring from relevancy stop
p 2. Terminal A7: XJ18 damaged.
1. Safety circuit power off;
1. Reset and restart;
2. Terminal A7: XJ0 connection
ERR_333_ 2. Check terminal A7: XJ0 connection;
abnormal;
E333 Connector_Plug_ 3. Check terminal A7: XJ0;
Break 4. Check connection between A3 and
4. Connection between A3 and A4
A4.
abnormal.
1. Fire happens or switch activated or
2. Check if fire happens or fire signal
damaged;
ERR_334_ activated;
E334 2. Fire switch and terminal A7: XJ15
B_Fire (110Vac) 3. Check wiring from fire signal to
terminal A7: XJ15;

Escalera Servas Barugel Faults and Diagnosis Manual

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Escalera Servas Barugel Faults and Diagnosis Manual

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Version Reviser Revised Date Revise Description

A Zhu.lei 2015.7.16 Published

Code Name Reason Solution

Code Name Reason Solution

ERR_007_BrakeLini 1. Brake lining worn out; 1. Reset then restart;

Code Name Reason Solution

Code Name Reason Solution

Code Name Reason Solution

Code Name Reason Solution

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Code Name Reason Solution

Code Name Reason Solution

Code Name Reason Solution

Code Name Reason Solution

ERR_227_ 1. Top inspection‐socket opened; 1. Ensure top inspection‐socket

Code Name Reason Solution

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Code Name Reason Solution

Code Name Reason Solution

ERR_322_ Similar to the bottom ‐ right skirting Similar to the bottom‐ right skirting

ERR_323_ Similar to the bottom ‐ left skirting Similar to the bottom‐left skirting

ERR_324_ Similar to the bottom ‐ right skirting Similar to the bottom‐ right skirting

Code Name Reason Solution

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