Professional Documents
Culture Documents
Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at .
http://www.jstor.org/page/info/about/policies/terms.jsp
.
JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of
content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms
of scholarship. For more information about JSTOR, please contact support@jstor.org.
Sage Publications, Inc. and Johnson Graduate School of Management, Cornell University are collaborating
with JSTOR to digitize, preserve and extend access to Administrative Science Quarterly.
http://www.jstor.org
Organizational Commitment
justice says that a man's rewards in exchange with others should be proportional
to his investments." Social Behavior: Its Elementary Forms (New York: Harcourt,
Brace & World, 1961), p. 235; J. Thibaut and H. H. Kelley, The Social Psychology
of Groups (New York: J. Wiley & Sons, 1959), pp. 21-23.
3 Op. cit., pp. 34-35.
sure of reward used in this study was the degree of upward career
mobility experienced by the manager.
METHODS
This study is concerned with the relationship between man-
agerial career mobility and organizational commitment in a large
corporate enterprise.4 A questionnaire was distributed to all
2,198 managers (as defined by the firm) of the United Utility
Corporation (a fictitious name), the largest single enterprise of
a major public utility holding company in the United States.
Approximately 75 percent, or 1,649 usable, signed schedules were
returned. A comparison by salary, sex, and position of the dis-
tributions of the sample with that of the total population of
managers in the firm revealed a very close correspondence be-
tween the two groups.
On the basis of observation, a six-level corporate hierarchy was
distinguished, as follows: (1) top management, (2) upper-middle
management, (3) middle management, (4) lower-middle manage-
ment, (5) first-level management, (6) clerical supervisors. The last
group consisted almost entirely of females. Two managers in the
firm (one at level 3, and the other at level 4) independently placed
each of the 318 management positions in the corporation on one
of the six levels, applying the criterion of amount of official au-
thority associated with the position. Interrater reliability was
0.904 (p < 0.0001). When the raters were brought together to ex-
amine disagreement, none of which deviated by more than one
level, complete agreement was reached when the criterion was
restated, and the duties of the rated position discussed. Corporate
4I am grateful to John Vincent and Judith Ellis for research assistance; to the
Graduate School of Business Administration, University of California, Los Angeles,
for financial support for the larger study of which this is part; and to Charles Y.
Glock, Director, and members of the staff of the Survey Research Center, University
of California, Berkeley, for coding the data. Most of the data were gathered while
the author held a Ford Foundation Faculty Research Fellowship in Social Science
and Business. This is a revised version of a paper presented at the annual meeting
of the American Sociological Association, August 1963, Los Angeles, California. I
am indebted to Professor Peter Blau, session organizer for the field of formal
organizations, for his many helpful comments on the manuscript.
5 See H. M. Blalock, Jr., Social Statistics (New York: McGraw-Hill, 1960), p. 230.
6The measures of commitment were as follows:
(1) Seniority. Number of years employed by the company provided a simple in-
dex.
(2) Identification with the company. We attempted to tap the degree of commit-
ment by this question: "Suppose you were offered a job exactly like your present
position with another company located nearby, but with a 20 percent increase in
salary. Would you accept it?" The alternatives offered were (1) Yes, definitely,
(2) Yes, probably, (3) No, probably, and (4) No, definitely. Approximately half of
the managers selected one of the two affirmative alternatives and half claimed they
would not change jobs. Although one does not know whether the respondents
would behave in a manner consistent with their signed questionnaire responses;
nevertheless, the item did give a rough idea of the importance of economic incen-
tives. It was assumed that those who claimed they would not take another posi-
tion, despite the instrumental inducement of an increased salary, were guided in
part by loyalty to the corporation. But this item attempted to measure loyalty
RESULTS
Intercorrelations of the Indexes
Table 1 presents the intercorrelations of the four measures, re-
vealing that five of the six possible correlations were statistically
significant at or beyond the 0.001 level, and all were positive.
Seniority was most highly related to identification with the com-
pany as a whole, but also significantly related to attitude toward
company administrators. It was not associated significantly with
general satisfaction. Identification with the company as a whole
was positively correlated with general satisfaction as well as at-
titudes toward the company. Thus it would appear that the five
indexes tapped related but differentiable components of what
is here called "commitment."
7 Also the greater one's political involvement and the greater one's chances of
being a Republican. See Grusky, Career Mobility and Managerial Political Be-
havior, Pacific Sociological Review, Vol. 8, No. 2 (Fall, 1965) 82-89.
8 Since the study was based on a nonrandom sample, the application of statistical
tests is questionable; therefore the interpretations of the findings are based primarily
on patterns of differences rather than on statistical tests. In every case the inter-
pretations should be viewed as tentative.
Career mobility
Measures of commitment
Minimum Moderate Maximum
Seniorityt
0-4 years 6% 9% 4%
5- 9 years 22 18 8
10- 14 years 57 57 54
15 + years 15 16 34
(415)t (405) (216)
Identification with company?
Strong 30 25 40
Medium 43 45 46
Weak 27 30 14
(411) (394) (211)
Attitude toward co. administratorsi
Guttman Scale Types
Favorable (I-II) 33 30 51
Less favorable (III-IV) 67 70 49
(414) (397) (204)
General satisfaction**
Satisfied 10 25 37
Dissatisfied 90 75 63
(112) (126) (48)
* Includes only male managers who started in management positions.
t x2 = 51.3, df = 6, p < 0.001; Cramer's V = 0.16.
$ Numbers in parentheses indicate numbers of cases.
? x'=24.2, df=4, p<0.001; Cramer's V=0.I1.
1l X8 = 27.8, df = 2, p < 0.001; Cramer's V = 0.16.
** x2= 17.8, df = 2, p < 0.001; Cramer's V-0.25.
and more than 33 percent of the highly mobile group had been
with the company that length of time. These data contrast with
Dalton's report of no significant relationship between seniority
and career mobility at Milo.9 Small but positive correlations were
also found with the other three measures of commitment. The
highest correlation, only 0.25, was found on the general satisfac-
tion index.
The relationship between career mobility and attitudinal com-
mitment was examined separately for managers who had been
with the firm five to nine years, ten to fourteen years, and fifteen
years or more. Table 3 presents the findings with respect to iden-
tification with the company. Contrary to Hypothesis 1, the data
suggest that managers with moderate mobility were less committed
to the firm than were the managers who experienced minimum
mobility. On the other hand, consistent with the hypothesis, the
most committed managers were those who had been most mobile
during their careers.
Some support for Hypothesis 1 was found with respect to the
Guttman scale of attitude toward company administrators. Table
9 M. Dalton, Men Who Manage (New York: J. Wiley and Sons, 1959), pp. 159-161.
Moderate
Males 25 (394) 30 (397) 25 (126)
Females 53 (34) 47 (34) 33 (9)
influenced by the amount of effort required when that behavior was acquired.
The dissonance created by the amount of effort in learning is decreased by an
extra preference for the learned response. (See The Psychological Effects of Insuf-
ficient Rewards, American Psychologist, 16 (1961), 1-11). A related type of phe-
nomenon may be applicable to the present situation. The strength of the man-
ager's attachment to the organization may be affected by the nature and extent
of obstacles he found it necessary to overcome in order to attain success. If he suc-
ceeded in attaining success, that is, career mobility, despite these hurdles, an extra
preference for the company may have developed.
SUMMARY
To summarize briefly, this study has examined the relationship
between career mobility and strength of commitment among
managers of a large corporation. Two hypotheses were formu-
lated. The first proposed a monotonic relationship between re-
wards received (as measured by degree of career mobility) and the
degree of commitment on four indexes. The second hypothesis
suggested that the greater the obstacles the individual had to over-
,come in order to obtain the organization's rewards, the stronger
would be his commitment. Although the first hypothesis received
only slight and scattered support, the second was uniformly sus-
tained.