MID-SEMESTER

( 2021 SESSION)

Professional English
UCS1363

LECTURER :

SEPTEMBER 2021 DURATION : 2 HOURS

INSTRUCTIONS :
1. Candidates must read all questions carefully.
2. The examination script consists of the followings:

 Types of
Part  Instruction  Duration
Questions
A  20 MCQ  Answer ALL questions  20 Minutes
 ESSAY
B  Choose 4 out of 5 questions  90 Minutes
(Option)
Uploading Answers  10 Minutes
Professional English

CONFIDENTIAL
PART A (MCQ)
(20 marks)
 20 Minutes

INSTRUCTION

This part consists of TWENTY (20) questions. Answer ALL questions in the space provided.

Not Available

Professional English

PART B (Essay Option)

(80 marks)
 90 Minutes

INSTRUCTION

This part consists of FIVE (5) questions. Answer FOUR (4) questions only.

(Question 1)

Your company is holding an event in three months, and you are the person in charge
to look for sponsorships. You have managed to get the contact number for one of the
sponsorships you require. Write your phone conversation in dialogue form with
appropriate etiquette and professionalism. Please include details like number of
participants, brand exposure, corporate benefits, and so on to convince them to
sponsor your event.

20 Marks
(Question 2)

Being a journalist requires one to have good communication skills to find relevant and
crucial information. Explain FIVE (5) interpersonal skills which are the most effective
for a journalist to have as his skillset.

20 Marks
(Question 3)

(a)     Verbal, non-verbal, written and visualization are four ways of how people
communicate. Define communication and explain the FOUR (4) methods above.

(b)    Identify FIVE (5) examples of non-verbal communication with relevant examples.

                                                                                                         

20 Marks
(Question 4)

Effective communication is very crucial in any field of any position. One way of
achieving this is to understand the difference between giving orders and requesting
something to be done. Different circumstance and situation require different aspects
for effective communication to occur. Identify and briefly elaborate  FIVE (5) aspects
that must be observed in order to achieve effective communication.

20 Marks
(Question 5)

One’s personal characteristics can affect the way one communicates. Describe FIVE (5)
characteristics and provide examples of how each impacts on the way a person
communicates.

20 Marks
END OF QUESTION