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MANAGING THE HUMAN

RESOURCES FUNCTION
CHAPTER 9
*People are the lifeblood of any enterprise and yet, not
enough attention is given to human01resource management
(HRM)by most organizations.HR managers are oftentimes
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occupying low position in the enterprice totem pole.
*How ever, HRM can actually be the most exciting function
In management if con gured correctly
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✓The human resources function can be set as two levels
•The rst level is strategic HR.At this level, the human resource
function manages the big changes in the direction of the
enterprice .
•The second level handles operational HR. At this level, the
human resources function installs the adminostrative system
that would allow for the e cientmanagement of the
organization and the creation of the conductive work
environment thay would nurture a culture of excellence and
empower its people.
HR can also be divided into its system component (formal
processes and procedures to manage people) and it
people dimention (how to elevate peoples performance
and pruductivity).If we put the strategic-operational
dimention along a vertical line anf the system people
dimention along the horizontal line, the four quadrants of
the humanresources function are illustrated in gure 9.1.
✓quadrant A represent the strategic system
Combination and highlights the HR function
of aligning the human strategy, structure, and
System with the institutional strategy
✓qudrant A highlignt two critical HR process (1)
Reviewing diagnosting organizational
performance and designing the right structure,
System, and sta ng; and, (2) rewarding the
Achievements and accomplisments of the
Organization and its people.
✓qudrant D of HRM follows footsteps of quadrant A
because any signi cant change in the institutional
and HR strategies must be accompanied by the
di cult transformation of quadrant D.
✓the strategic-system HR function of the organani-
zational diagnosis and design inevitably leads to
organozational redesign, redeployment, and
redevelopment.
✓the quantitative dimention include: (a) the redisign
of the structures,and (b) the right sizing of the
organization.
✓qudrant C is the operational-poeple dimention of HR.
✓qudrant C seeks to attain goal congruence among the
di erent units of the organization.
✓quadrant C is also about keeping the people happy
and assuring their well-being so that they may nd
delight in their work and remain loyal to the organization.
QUADRANT C IS, THEREFORE, FOCUSED ON TWO HR
PROCESSES:
★Resonating
★retaining
★ THE EIGHT Rs OF HR
The gure depicts the eight Rs of HR and situates
them within the four quadrants
★RECRUITING
many HR advisors and consultants that organization
should "hire for attitude, develop for competence".
They are simply reversing the mindset of HR practioners
who screen applicants according to their resumes or
past employmet records, recruitment competency
exam, and skills already possessed. This appears to be
the logical thing to do except that peoples actual
performance seems to be more a factor of their values
and attitudes rather than their skills and knowledge.
CONTENTS

01 02 03 04
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