2023

Sykkle Parts, Inc. Project

Management Plan
CENTRAL PACIFIC

NICOLE NELSON
NICHOLAS POSS
HEATHER SABIN
ALICIA TROBAUGH
MORGAN TUBBESING
 SYKKLE
Project Plan

Deliverable #1: Deliverable #2: Deliverable #3:

SCORM In-person training for manager Improve brand
Compliant CBT on coaching employees awareness

1.1 Analyze Project Needs 2.1 Analyze Project Needs 3.1 Market
• 1.1.1 Learner Analysis • 2.1.1 Learner analysis analysis of target
• 1.1.2 Context Analysis • 2.1.2 Context analysis audience
1.2 Design Learning Solutions
2.2 Design Learning Solutions
• 1.2.1 Clarify instructional 3.2 Create brand
• 2.2.1 Clarify instructional goals story
goals
• 2.2.2 Define learning
• 1.2.2 Define learning
objectives
objectives
• 2.2.3 Create a Storyboard 3.3 Develop
• 1.2.3 Create a Storyboard
marketing
1.3 Develop Content strategy to
2.3 Develop Content introduce the new
• 1.3.1 Finalize content and • 2.3.1 Finalize content and brand image and
media to align with the media to align with design story
design • 2.3.2 Create Assessment tools
• 1.3.2 Create Assessment • 2.3.3 Create Feedback Survey
• 1.3.3 Create Feedback • 2.3.4 Notify all managers of 3.4 Roll out new
Survey training dates, registration, brand to
• 1.3.4 Pilot materials (5 and overview of training employees,
users) stakeholders,
• 1.3.5 Make adjustments clinets, and
2.4 Implement Training consumers
based on feedback
• 2.4.1 Conduct complete in-
persontraining module for
1.4 Implement Training
managers 3.5 Launch
• 1.4.1 Upload SCORM social media
compliant CBT to SYKKLE LMS marketing
2.5 Evaluate Training
• 1.4.2 Send a Course campaign
Announcement and • 2.5.1 Monitor participant
Registration instructions to satisfaction and learned skills
employees through self-assessment tool
3.6 Reasses
• 2.5.2 Review participant consumer's brand
1.5 Evaluate Training surveys awareness with
• 1.5.1 Monitor participant • 2.5.3 Make adjustments to interviews and
engagement and completion course materials if needed surveys
rates in LMS
• 1.5.2 Review survey data
• 1.5.3 Make adjustments to
course material if needed
Sykkle Parts Project Schedule
WBS # Task Name Duration Start Date End Date % Complete Predecessors Assigned To Notes
1 1 SCORM Compliant CBT Customer Service Module 0 05/01/23 05/01/23
2 Project Start 0 05/01/23 05/01/23
3 1.1.0 Analyze Project Needs 5d 05/01/23 05/05/23
4 1.1.1 Complete Learner Analysis and Context Analysis 5d 05/01/23 05/05/23 2 Heather Sabin
5 1.2.0 Design Learning Solutions 10d 05/08/23 05/19/23
6 1.2.1 Clarify Instructional Goals 3d 05/08/23 05/10/23 4 Nicole Nelson
7 1.2.2 Define Learning Objectives 3d 05/11/23 05/15/23 6 Nicole Nelson
8 1.2.3 Create a Storyboard 4d 05/16/23 05/19/23 7 Nicole Nelson
9 1.3.0 Develop Content 15d 05/22/23 06/09/23
10 1.3.1 Finalize Content and Media Resources to Align with Design 6d 05/22/23 05/29/23 8 Nicole Nelson
11 1.3.2 Create Assessment Quiz 1d 05/30/23 05/30/23 10 Heather Sabin
12 1.3.3 Create Feedback Survey 1d 05/31/23 05/31/23 11 Heather Sabin
13 1.3.4 Test Pilot Materials with 5 Sample Users 5d 06/01/23 06/07/23 12 Alicia Trobaugh
14 1.3.5 Make Adjustments Based on Feedback 2d 06/08/23 06/09/23 13 Alicia Trobaugh
15 1.4.0 Implement Training 1d 06/12/23 06/12/23
16 1.4.1 Upload Module to Sykkle Parts LMS 0.5d 06/12/23 06/12/23 14 Alicia Trobaugh Coordinate with Training Manager
17 1.4.2 Send Course Announcement and Registration to Employees 0.5d 06/12/23 06/12/23 16 Morgan Tubbesing
18 1.5.0 Evaluate Training 20d 06/13/23 07/10/23
19 1.5.1 Monitor Engagement and Completion through LMS 10d 06/13/23 06/26/23 17 Morgan Tubbesing
20 1.5.2 Analyze Data from Feedback Survey 5d 06/27/23 07/03/23 19 Morgan Tubbesing
21 1.5.3 Make Adjustments to Course Material as Necessary 5d 07/04/23 07/10/23 20 Morgan Tubbesing
22 Project Complete 0 07/10/23 07/10/23 21
23 2 In-person Customer Service Training and Trainer's Guide 0 05/15/23 05/15/23
24 Project Start 0 05/15/23 05/15/23
25 2.1.0 Analyze Project Needs 5d 05/15/23 05/19/23
26 2.1.2 Complete Learner Analysis and Context Analysis 5d 05/15/23 05/19/23 24 Heather Sabin
27 2.2.0 Design Learning Solutions 10d 05/22/23 06/02/23
28 2.2.1 Clarify Instructional Goals and Learning Objectives 3d 05/22/23 05/24/23 26 Nicole Nelson
29 2.2.2 Define Learning Objectives 3d 05/25/23 05/29/23 28 Nicole Nelson
30 2.2.3 Create a Storyboard 4d 05/30/23 06/02/23 29 Nicole Nelson
31 2.3.0 Develop Content 8.5d 06/05/23 06/15/23
32 2.3.1 Finalize Content and Media Resources 6d 06/05/23 06/12/23 30 Nicole Nelson
33 2.3.2 Create Assessment Tools 1d 06/13/23 06/13/23 32 Heather Sabin
34 2.3.3 Create a Feedback Survey 1d 06/14/23 06/14/23 33 Heather Sabin

35 2.3.4 Notify All Managers of Training Dates, Overview and

Registration
0.5d 06/15/23 06/15/23 34 Alicia Trobaugh

36 2.4.0 Implement Training 3d 06/15/23 06/20/23

37 2.4.1 Conduct the In-person Training 3d 06/15/23 06/20/23 35 Alicia Trobaugh Coordinate with Training Manager and Contracted Facilitator
38 2.5.0 Evaluate Training 15d 06/20/23 07/11/23

39 2.5.1 Monitor Participant Satisfaction and Learned Skills Through

Self Assessment Tools
5d 06/20/23 06/27/23 37 Morgan Tubbesing

40 2.5.2 Review Participant Surveys 5d 06/27/23 07/04/23 39 Morgan Tubbesing

41 2.5.3 Make Adjustments to Course Material as Necessary 5d 07/04/23 07/11/23 40 Morgan Tubbesing
42 Project Complete 0 07/11/23 07/11/23 41
43 3 Improve Brand Awareness 70d 10/02/23 01/05/24
44 Project Start 0 10/02/23 10/02/23
45 3.1 Conduct Market Analysis to Determine Target Audience(s) 10d 10/02/23 10/13/23 44 Nick Poss
46 3.2 Create Brand Story and Messaging 15d 10/16/23 11/03/23 45 Brand Analysis Surveyors

47 3.3 Develop a Marketing Strategy to Introduce the New Brand and 15d 11/06/23 11/24/23 46 Director of Marketing
Story

48 3.4 Roll out the New Brand to Employees, Stakeholders, Clients, 2d 11/27/23 11/28/23 47 Director of Marketing
and Consumers

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 WBS # Task Name Duration Start Date End Date % Complete Predecessors Assigned To Notes
49 3.5 Launch Social Media Marketing Campaign 18d 11/29/23 12/22/23 48 Director of Marketing
3.6 Reassess Brand Awareness Through Interviews, Surveys and 10d 12/25/23 01/05/24 49 Nick Poss
50
Analytics
51 Project Complete 0 01/05/24 01/05/24 50

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Sykkle Parts Project Schedule

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Sykkle Parts Project Schedule

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 COMMUNICATIONS MATRIX

Communication Objective of Communication Medium Frequency Audience Owner Deliverable Format

Type
Kickoff Meeting Introduce the project team • Face-to-face Once • Project Sponsor Project Manager • Agenda • Digital copy (.pdf)
and the project. Review • Teams and Owner • Meeting Minutes archived on
project objectives, • Project Team project
deliverables, and plan. • Stakeholders SharePoint site
Project Team Review status of the project • Face to Face Weekly • Project Team Project Manager • Agenda • Digital copy (.pdf)
Meetings with the team. • Teams • Meeting Minutes archived on
• Project Schedule project
Update SharePoint site
Sales and Support Discuss plan to deliver training • Teams As Needed • Sales and Support Project Manager • Agenda • Digital copy (.pdf)
Deliverable to improve sales and support Deliverable • Meeting Minutes archived on
Meetings performance. Project Members project
SharePoint site
Marketing Discuss plan to deliver • Teams As Needed • Marketing Project Manager • Agenda • Digital copy (.pdf)
Deliverable marketing solution to improve Deliverable • Meeting Minutes archived on
Meetings brand awareness. Project Members project
SharePoint site
Monthly Project Report on the status of the • Face-to-Face Monthly • Director of Project Manager • Slide Updates • Digital copy (.pdf)
Status Meetings project to management. • Teams Marketing • Project Schedule archived on
• Director of Sales Updates project
& Service SharePoint site
Project Status Report the status of the • Email Monthly • Project Sponsor Project Manager • Project Status • Digital copy (.pdf)
Reports project including activities, • Project Team Report archived on
progress, costs and issues. • Stakeholders • Project Schedule project
• PMO Updates SharePoint site
Change Request Initiate discussion of proposed Email As Needed Stakeholders Project Manager Change Request Digital copy (.pdf)
Form project changes. Analyze need Face-to-Face Project Team Form archived on project
for adjustments to the project SharePoint site
and implications of change.
Project Change Request

Project name:

Requested by: Date:

Project manager name:

Request name: Request number:

Change description:

Change cause & rationale:

Level of need (high, medium, low):

Impact of change:
● Scope:
● Budget:
● Timeline:
● Resourcing:
● Communications:
● Other:

Proposed action:
Associated cost:

Approved by: Date:

OR
Denied by: Date:

OR
Placed on Hold by: Date:

Decision reason/rationale
● Scope:
● Budget:
● Timeline:
● Resourcing:
● Communications:
● Risk
● Other:

Alternative Recommendations, if applicable

Change form Narrative:

When a stakeholder or team member identifies a need for a project change, they
will complete the change request form and submit it to the project manager via a google
form submission.
The change request form will include:
● Project and request names
● Name of the person making the request
● Request number
● Description of the change and rationale for the need
● Description of the impact of the change in a variety of areas:
○ Scope
○ Budget
○ Timeline
○ Resourcing
○ Communication
○ Other relevant areas
● Proposed actions
● Associated cost to the project
The project manager will review the change request form and determine if the
request validates a meeting of the team stakeholders. If the project manager does not
find the change to be valid and necessary, they will deny the request and provide a
rationale. This will be returned to the sender via email.. If the project manager finds the
request to be valid and relevant, they will facilitate a team meeting to determine if the
change request is approved or denied. This meeting will be coordinated through Zoom
and members will be invited electronically.
The decision will be made as a team. However, if the team is not able to come to
a unilateral decision, the project manager will make the decision. Once the decision
has been made, the project manager will provide a rationale for the decision and input
this into the form. The rationale description will address all aspects of the change form
request and the associated risks. The person who submitted the form will receive the
update via email.
If the change is approved, the person responsible for initiating the change
request will be expected to update the project plan and send it to the project manager.
The project manager will send this update with a brief narrative of the change to the
team stakeholders. The project manager will also update the Gantt chart with special
note of any timing and scope changes, as well as impacts to staffing.
If the change request is denied, team members may develop a support or
remediation for the concern, if necessary.
 References:

Harned, B. (2019, May 2). Managing Change Requests in Project Management

[Template]. TeamGantt. Retrieved March 30, 2023, from
https://www.teamgantt.com/blog/managing-change-requests-in-project-
management