Appendix A: Content Outline

1. Welcome and notes

2. How to navigate training
3. Are you new to this training, or are you returning for a refresher?
a. If new, go to slide 4
b. If returning, go to slide 13 for a quick refresher
4. Why do we have Mandated Reporting laws?
a. Statistics of child abuse
5. What does it mean to be a Mandated Reporter?
a. Legal mandates
b. 3 Ramifications of not reporting
6. Ethical obligations
a. To report
b. To not over report
7. How to report
a. Who to call
b. Written reports
c. Timelines
8. Physical abuse
a. Definition, statistics & common signs
9. Sexual abuse
a. Definition, statistics & common signs
10. Emotional abuse
a. Definition, statistics & common signs
11. Neglect
a. Definition, statistics & common signs
12. Bias in reporting
a. Impact on communities
b. 3 Strategies for reducing personal bias
13. Intro for returning staff (new staff skip)
a. Definition of child abuse by type
b. Reminder about what is not reportable
c. Links to any of the slides for new staff for refreshers
14. Introduction to Vignettes: Let’s look at a few situations and do your best to consider how you
would respond. You’ll be able to make choices to see where they lead and can always go back to
the vignette to try another path. Remember: You can always consult with peers or supervisors,
but ultimately have to make the decision for yourself about what you think is the right thing to
do in that situation.
15. Vignette #1: One of your clients is talking about how her mother’s apartment is nasty and she
hates it there.
16. You ask a bit about why she hates it there and she says the neighbors are so loud she can’t
really sleep at night, which makes her tired during school. Plus, the whole place is just super run
 down and embarrassing – broken swings, trash in the parking lot, she even found a used needle
in the grass one day.
17. Decision Point: What do you do? Select from : Call the CPS Hotline to make a report; Talk to
mom to find out more about housing and substance use concerns; Consult with your peers or
supervisor; or Offer the family support but do not make a report.
a. Branch #1: Call the local CPS hotline to report suspected child abuse
i. Call the hotline, give information
ii. Investigation is launched, mom and kids are interviewed
iii. Client comes in next week very upset, embarrassed because she got pulled out
of class to be interviewed and everyone saw
iv. No findings. Services offered by CPS, but family declines.
v. You talk with your supervisor that week and explain what happened. She
reviews the definition of neglect with you to clarify that poverty is not the same
as neglect and substance use is not a reason to call unless it is causing another
type of abuse. She recommends training or different strategies to look into your
own bias.
b. Branch #2: Talk to mom
i. When your session is over, you walk your client into the apartment complex,
keeping an eye out for signs of danger. You notice broken sidewalks, rusty
playground equipment, and trash on the ground, including broken glass.
ii. Ask mom questions about the conditions at the apartment, inconclusive
answers
iii. You mention to your supervisor that you want to get releases for some of
mom’s friends to ask a few more questions. She reminds you that your role is to
report suspected abuse, but not to investigate.
iv. Return to the decision slide
c. Branch #3: Consult with my peers or supervisor
i. Your supervisor tells you a horror story about a family they knew where terrible
things were happening and no one knew about it for years and they are worried
this might be happening here.
ii. Your colleague says they wouldn’t report because it doesn’t sound that serious.
iii. Return to main slide to make a choice
d. Branch #4: Offer support and counseling, but do not report
i. You do some research on housing rights and find that there is a board set up to
handle complaints in public housing and get the contact information.
ii. You talk with mom about it and she realizes she knows someone on the board
that she feels like she can talk to. You offer to bring your computer later this
week to sit together to file an official complaint, Mom is furious about all the
problems here and is eager to take action.
iii. When mom makes a joke about needing a drink after a long day, you take the
opportunity to talk about how often that is happening and after some
conversation, you ask if she ever drinks more than she wants to. She’s vague in
her answer, but you offer to be a listening ear and connect her to resources if
 she ever wants support in services. She says she’ll think about it, but is non-
committal.
iv. You bring up this situation in group supervision the following week and some
peers express concern that you should have made a report. Your supervisor
clarifies that poverty is not the same thing as neglect and that substance use is
not reportable unless is it leading to other kinds of abuse. Your peers brainstorm
additional resources that might be helpful to this family for you to share.
18. Vignette #2 Your teenage client is wearing a new outfit, has a new purse, and is talking about
how her boyfriend is taking her to Las Vegas this weekend.
19. You compliment her clothes and ask a bit about this new boyfriend and find out they met online
when he message her about some swimsuit pics she posted. You try to learn about where he
gets so much money and she says he’s has good connections for easy money, but is otherwise
vague. You ask what she’s going to do in Las Vegas and she says she has no idea, he keeps saying
it’s a surprise. She’ll miss a few days of school, but it’ll be worth it, she says.
20. Decision Point: What do you do? Select from : Call the CPS Hotline to make a report; Ask client
directly about any potential exploitation or harm; Consult with your supervisor; or Offer the
support but do not make a report.
a. Branch #1: Call the local CPS hotline to report suspected child abuse
i. CPS asks questions about parental supervision and when you say there are no
concerns, they refer you to make your report to the local police department
that has a special task force on sexual exploitation.
ii. You are reluctant because it seems so drastic to call the police and you’ve never
done this before, but you consult with a supervisor who offers to sit with you as
you do so. You don’t have much information about the boyfriend, but you tell
them what you heard and they take the report.
iii. The task force does searches on social media and asks around and finds that the
boyfriend is a suspected exploiter. While the police don’t yet have enough
information to arrest him, they do interview your client’s parents and let them
know what their suspicions are and they become very concerned.
iv. They come to you and you don’t know a lot about options, so you do some
research to find that there are two agencies in your community that specialize
in this area. You call one for a consult and they talk about resources for parents
and potential services for this youth.
v. Your client is upset and says that he really loved her and definitely wasn’t going
to exploit her and is upset with you and her parents.
b. Branch #2: Ask for more information
i. You ask her if she’s ever been asked to perform sexual activities for money or
other things (food, gifts, etc.) and she looks at you puzzled and says “What, no!
You’re crazy!”
ii. Supervisor says you should complete the CSE-IT form and see what rating you
get
iii. You do and get a score of 7, which indicates a Possible Concern
iv. Return to slide to make a decision.
c. Branch #3: Consult with my supervisor
 i. Supervisor says you should complete the CSE-IT form and see what rating you
get
ii. You do and get a score of 7, which indicates a Possible Concern
iii. Return to slide to make a decision.
d. Branch #4: Offer support and counseling, but do not report
i. You ask if she’s ever worried about being harmed or bullied with the boyfriend
and she says “No, he’s so sweet all the time!” You talk about services that could
help if anything does happen and she says she definitely doesn’t need anything.
ii. You push further and try to talk to her about signs of exploitation and she finally
says “Fine, I’ll never tell you again about anyone I’m dating, are you happy
now!” and storms out of the office.
iii. You head to supervision and talk about your ongoing concerns and worries that
trust is broken.
21. Quiz Question #1: Why do we report suspected child abuse? Select all that apply. (1 pt, answer:
a & b)
a. Follow the laws
b. Ethical obligation to keep kids safe
c. It's always safer to report
d. Just in case
e. Childhood poverty is a serious issue and our systems need to act
22. Quiz Question #2: Which of the following is true about guidelines to report suspected child
abuse? Select all that apply. (1 pt, answer: a, c
a. Mandated Reporters may call the CPS hotline or the local police to make a report, either
one is fine.
b. Mandated Reporters must call or submit a written report, either is fine.
c. Mandated Reporters should report suspected abuse as soon as possible, but must
report within 24 hours.
d. Mandated Reporters should report suspected abuse as soon as possible, but must
report within 36 hours.
e. Mandated Reporters should report suspected abuse as soon as possible, but must
report within 48 hours.
23. Quiz Question #3: Match the type of child abuse to the legal definition
a. Physical Abuse
b. Sexual Abuse
c. Emotional Abuse
d. Gross Neglect
24. Quiz Question #4: Which of these are signs of child abuse or neglect?
a. Physical Abuse signs
b. Sexual Abuse signs
c. Emotional Abuse signs
d. Gross Neglect signs
25. Quiz Question #5: True/False The definition of CSEC is Commercially Sexually Exploited Children
(True)
26. Results page
 a. If score is 80% or higher, “Congratulations”
b. If score is under 80%, please retry this module.
27. Thank you for participating, please review the supplemental resources provided in the link
above and talk with your supervisor about any questions you might have.