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245 views19 pages

Integrated Management System Manual

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© © All Rights Reserved
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| L_ INTEGRATED MANAGEMENT SYSTEM MANUAL ete Commute PREPARED BY: REVIEWED BY: APPROVED BY: RAPCO GROUP-RASHID AL-ABBAS & PARTNERS CO. P. O. Box - 759, Ras Tanura 31941, Al Zafran Street KINGDOM OF SAUDI ARABIA INTEGRATED MANAGEMENT SYSTEM MANUAL BASED ON ISO 14001:2004 & OHSAS 18001:2007 (RAPCO-ISM-001) This manuals the property of RAPCO GROUP-RASHID AL-ABBAS & PARTNERS CO. COPYRIGHT No part of this manual may be reproduced in any form by print, photocopy, microfilm or any other means wholly or in part or disclosed fo any person outside RAPCO CO. without the witten permission of the Managing Director / Management Representative. Any query about this document should be addressed fo Management Representative of RAPCO CO. Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document Is printed, tis considered as uncontrolled copy. RAPCO-ISM-001 Page 1 of 19 INTEGRATED MANAGEMENT SYSTEM MANUAL mse dy RAPCO-N-1 Reviionon | hive Bete: S#582013 weg ome Bie PREPARED fevEWED oy APPROVED BY ine GenerehMenager | Monaghg Diecir CONTENTS 4.0 INTRODUCTION 1.1 INTRODUCTION TO INTEGRATED MANAGEMENT SYSTEM MANAUL 1.2 COMPANY PROFILE AND INTRODUCTION 1.3 HEALTH, SAFETY AND ENVIRONMENTAL POLICY STATEMENT 2.0 SCOPE 3.0 DEFINATIONS. 4.0 HEALTH, SAFETY AND ENVIRONMENTAL MANAGEMENT SYSTEM 4.1 GENERAL REQUIRMENTS 4.2 HSE POLICY 43 PLANNING. 4.3.1 Aspect Impact Assessment and OHES Hazard identification and Risk Assessment, 43.2 HSE Legal and Other related Requirements. 4.3.3 HSE Objectives and Program.. . 4.4 IMPLEMENTATION AND OPERATION. 4.4.1 Resources, Roles, Responsibilities, Authorities and Accountability, 4.4.2 Competence, Traini 4.4.3 Communication, Participation and Consultation. 4.4.4 Documentation, 4.4.5 Control of Documents. 4464 al Control 4.47 Emergency Preparedness and Response. 4.5 CHECKING 4.5.1 Performance Monitoring and Measuremen 45.2 Compliance Evaluation 4.5.3 Incident Investigation, Nonconformity, Corrective and Preventive Action. 4.5.3.1 Incident Investigation. 4.5.3.2 Noni wentive Acti 4.8.4 Control of Records, 45.5 Internal Audit 4.6 MANAGEMENT REVIEW. 4.7 APPENDICES OF INT! |EMENT SYSTEM MANUAL + HSE Objectives and Management Program, Appendix 1 ‘+ Emergency Response and Contact Details, Appendix 2 ‘+ OH&S Manual Amendment History Record, Appendix 3 * RAPCO CO. Master Process Map - Appendix B of RAPCO-QSM-001 * RAPCO CO. Organization Chart - Appendix — D of RAPCO-QSM-001 Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis considered as uncontrolled copy. RAPCO GROUP-ISM-001 Page 2.0f19 INTEGRATED MANAGEMENT SYSTEM MANUAL ] racco | iy RAPCO-ISM-O1 | Revision oo | _tssve Dote:s#e8-2013 | ong. Centacing& vane Corus PREPARED BY: REVIEWED BY: APPROVED BY: mR General Manag Managing Director INTRODUCTION TO THE INTEGRATED MANAGEMENT SYSTEM MANUAL This manual explains the Occupational Health and Safety management system of RAPCO GROUP- RASHID AL-ABBAS & PARTNERS CO. The requirements indicated in the Manual are aimed at achieving its commitments outlined in Health, Safety & Environmental Policy (HSE) Policy and HSE Objectives by providing guidance to all company personnel and other interested parties, RAPCO CO. recognizes that Environmental Aspects / Impacts and Occupational Health & Safety hazards and risks are always associated with its activities and operations thus; it has decided to implement an Integrated Management system in accordance with ISO 14001:2004 & OHSAS 18001:2007, The RAPCO CO. management commitments are expressed in its QHSE Policy. The succeeding sections describe the HSE hazard and risk analysis methodology, interactions, sequence, and structure of organization, responsibilities, and authorities to implement the Health, Safety and Environmental management system. Sections are organized as per the contents of this manual and provide overall guidance about the implementation of HSE management system. This manual also serves as a reference for customers, suppliers, auditors and any other interested party for the purpose of getting acquainted with the HSE Management system followed by the RAPCO GROUP-RASHID AL-ABBAS & PARTNERS CO. ‘Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis considered as uncontrolled copy. RAPCO GROUP-ISM-001 Page 3 of 19 | INTEGRATED MANAGEMENT SYSTEM MANUAL macco rarcoism.o1 Revion00 | sve Date: 5282018 ce Srcamt re wevieWeD APPROVED BY une General Manet Menaging Decor QUALITY, ENVIRONMENTAL ,HEALTH & SAFETY POLICY RAPCO GROUP-RASHID AL-ABBAS & PARTNERS CO is committed to sitive to be the best provider of EPC, Design, Engineering, Procurement and Construction of General Civil works, Building Construction, Piping, HVAC, Electro-Mechanical Works, Construction of Temporary Facilities/Offices/Camp, Manufacturing of Prefabricated Metal Building and General Fabrication Works. Provision of Transportation services, Cleaning Services, Infrastructure, Building Maintenance Services, IT & Telecommunication, Safety and Fire System, Trading of Electrical and Mechanical Equipment and Material complying with, or if possible exceeding, the current (and if applicable any in the future foreseen} standards, demancs and expectations of customers ‘and goverment regarding Safety, Security, Health, Environment & Quallly aspects. Undertaking our activities goes along with high responsibilty, competency and professionalism, so in order to realize our commitment and maintain our leadership position in this business we've established a structure that includes all the organization's activities and describes the processes including the aspects of Safety, Health, and Environment & Quay. (Our policy is established on the following items: ‘+ We operate our workplaces to comply with Safely, Security, Health, Environment & Quality applicable local and global regulations, and with the policies of our group using best practice as a guideline, + We'll ensure that the risk associated with our activities and services to employees and other interested parties, suroundings and the information and goods entrusted to us are known and controlled in a responsible manner. + We'll maintain the best possible Health, Safety and Environmental performance, and in order to Achieve this Standard, prevent occupational injuries, illnesses and pollution, + We'll establish, implement and maintain a framework to measure our QHSE objectives and targets and to ensure the continual improvement of our GHSE program and Documented Management System. + We will review our policy periodically to ensure its adequacy and suitability and we'll communicate this policy to all employees and interested partes. + We believe that our employees are our greatest asset and its part of our policy to ensure that everyone is aware of his vital role for the continual development of their welfare within our company by participating in our periodic scheduled training programs. + We expect in retum that ever employee performs his tasks in a safe and responsible manner and the organization will do its utmost best to provide the necessary means for protection. Employees, stake holders, neighbors and those whe work with us are encouraged to participate and discuss concerns in «@ transparent way and to take part in the continuous improvement programs through the ovallable communication methods Note All QHSE docamens are Controlled documefts and ket Electronically. Whenever tis documents rite, is considered as uncontrlled copy. RAPCO GROUP-ISM-001 Page 4 of 19 INTEGRATED MANAGEMENT SYSTEM MANUAL nego sarc Kevionoo | _tnve Oxi: $9019 wna Coroners PREPARED BY: REVIEWED BY: APPROVED BY: ame General Manager ‘Managing Director 2.0SCOPE: The Scope of implementation of HSE Management System activities of RAPCO GROUP- RASHID AL-ABBAS & PARTNERS CO. is; “Provision of services in terms of EPC, Design, Engineering, Procurement and Construction of General ‘Civil works, Building Construction, Piping, HVAC, Fleciro-Mechanical Works, Construction of Temy Facil ‘Manufacturing of Prefabricated Metal Buildin ! Fabrication Works. Provision of Transportation Services, Cleaning Services, Infrastructure, Building ‘Mechanical Equipment and Materials. 3.0 DEFINATIONS HSE Health, Safety and Environment Occupational (OH&S) Conditions & Factors that affect the well-being of employees, Health & Safety temporary workers, contractors, personnel, visitors & any other person in the work place. Safety Safety encompasses the Systems, Programs, Procedures, and practices required for the prevention of incidents. Environment Surroundings in which an organization operates, including air, water, land, natural resources, flora, fauna, humans and their interrelation. System ‘A management tool for meeting an established objective made up of four steps i.e., Plan, implement, measure and adjust. oHas Part of an organization management system used to develop and Management —_implement its OH&S policy and manage its OH&S risks ‘System Environmental Part of an organization's management system used to develop and Management implement its environmental policy and manage its environmental aspects. System (EMS) Risk Combination of likelihood of an occurrence of hazardous event or exposure( s) and the severity of injury or ill health that can be caused by the event or exposure(s) Audit Systematic, independent and documented process of obtaining audit Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis considered as uncontrolled copy. RAPCO GROUPASM-001 Page 5 of 19 INTEGRATED MANAGEMENT SYSTEM MANUAL rapco | iy RAPCO-ISM-01 Revision 00 | Issue Date: 5-FEB-2013 vaste Gonhuclere PREPARED BY: REVIEWED BY: APPROVED BY: amr General Manager Managing Director evidence and evaluating it objectively to determine the extent to which audit criteria are fulfilled. Incident Work related event(s) in which an injury or ill health (regardless of severity) or fatality occurred, or could have occurred Environmental Element of an organization's activities or products or services that can aspect interact with the environment. Environmental AY change to the environment, whether adverse or beneficial, wholly or en partially resulting from an organization's environmental aspects. pact ill Health Identification, adverse physical or mental condition arising from and/or made worse by a work activity and/or world related situation Interested party Person or group, inside, or outside the workplace, concerned with or affected by the OH&S performance of an organization Hazard An object, physical effect, or condition with potential to harm people, property, or the environment or affect on the company reputation. Risk The product of the chance that a specified undesired event will occur and the severity of the consequences of the event. OH&S Audit An independent, systematic and documented process of objectively obtaining and evaluating verifiable evidence to determine: © Whether the IMS and its results conform to the Q-HSE Audit Criteria Whether the system is implemented effectively. © Whether the system is suitable to achieve the Health, Safety, Environmental & Quality Policy and Objectives Non- A deviation from a requirement specified in the OH&S Management System, Conformance or an error, which could endanger the safety of the people, asset integrity, environment, the vessel or its cargo. Risk Process of evaluating the risks arising from a hazard(s), taking into account hegeseaen the adequacy of any existing controls, and deciding whether or not the risk(s) is acceptable. __ Risk that has been reduced to a level that can be tolerated by the Acceptable Risk organization having regard to its legal obligations and its own H&S Policy OH&S goal, in terms of OH&S performance that an organization set itself to OH&S Objectives achieve. Any physical location in which work related activities are performed under Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis considered as uncontrolled copy. RAPCO GROUP-SM-001 Page 6 0f19 INTEGRATED MANAGEMENT SYSTEM MANUAL | magco warcousho1 Reviiondo | sue Dote: 5682013 vomzecantet ff [ rrerasen ev evieWeD BY arPROVED MR General Manager Managing Director the control of the organization Workplace Environmental Overall environmental goal, consistent with the environmental policy that an Objectives organization sets itself to achieve. Prevention of Use of processes, practices, techniques, materials, products, services or Pannen energy to avoid, reduce or control (separately or in combination) the creation, emission or discharge of any type of pollutant or waste, in order to reduce adverse environmental impacts. 4.0 HEALTH, SAFETY AND ENVIRONMENTAL MANAGEMENT SYSTEM 4.1 GENERAL REQUIREMENTS: RAPCO has established, documented, implemented and maintained Health, Safety & Environmental (HSE) management system in line with ISO 14001:2004 & OHSAS 18001:2007 standards, as documented in this manual, to identify and control Environmental Aspects, their impacts and Occupational Health & Safety Hazards and Risks posed by its activities, operations and work environment to the health & safety of its employees, suppliers, guests and other interested parties and also to have environmental friendly work environment. RAPCO has implemented, maintained and continually improve its HSE Management System. The scope of the RAPCO's HSE management system is defined in clause 02 of this Manual. 4.2 HSE POLICY: RAPCO publishes a joint Health, Safety and Environmental Policy, demonstrating the commitment of Top Management of the company in meeting HSE Management System Requirements including applicable HSE legal requirements. HSE Policy is authorised by the Managing Director and is reviewed annually for its continued relevance and suitability with organization HSE Management System. HSE Policy, stated in clause 1.3, had been framed to suit the nature and scale of organizations Environmental Aspects & Impacts and Health & Safety Hazards & Risks. It also outlines the RAPCO's commitments to prevent its employees from injury and ill health and other persons having access to its premises, to prevent or protect its environment from pollution, to comply with ‘Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis considered as uncontrolled copy. RAPCO GROUP-SM-001 Page 7 of 19 | INTEGRATED MANAGEMENT SYSTEM MANUAL Rapco & | RAPCO-ISM-01 Revision 00 | Issue Date: 5-FE8-2013 Trdg, Ceniacing 8 dort Corsa PREPARED BY: REVIEWED 8 APPROVED BY: | ‘amr General Manager ‘Managing Director the applicable HSE legal requirements, and to continually improve its HSE management system and performance. HSE Objectives and Programs have been defined in (Appendix-1) to achieve the stated HSE policy. These objectives, including the HSE policy (clause 1.3) and Emergency Response Contacts in (Appendix-2) are reviewed and revised, if necessary, during management review meetings in order to ensure continuing relevance and suitability to the RAPCO’s Management ‘System. This policy is internally communicated to RAPCO personnel by displaying it in conspicuous locations inside the RAPCO facilities including Office locations, and also by including it in Induction training programs. This is done to make sure that all personnel are aware of their individual occupational health and safety obligations. This Policy is also communicated externally, Wherever required, to interested parties and to the public as well through various means of communication, such as tool box talk, awareness sessions and distribution through electronic media (e.g. through e-mails, web site, electronic HSE Management System documents etc.). 4.3 PLANNING: 4.3.1 Aspect / Impact Assessment and OH&S Hazard identification and Risk Assessment 4.3.1.1. Environmental Aspects The established procedure aims to identify and document in a register its environmental aspects and the resulting impacts of its activities, products and services that it can control or influence, taking into account planned or new developments or new or modified activities, products and services. The procedure determines the criteria of defining aspects that have significant environmental impacts. Related documents: RAPCO-ISP-003 - Environmental Aspects / Impacts identification and Evaluation Procedure RAPCO-ISF-003/1 - Initial Aspect Identification Form RAPCO-ISF-003/2 - Environnemental Aspect / Impact Register. 4.3.1.2. OH&S Hazard identification, Risk assessment and associated control. The established procedure identifies ongoing hazards, risk assessments and the necessary control measures for: * Routine and non-routine activities (emergency, breakdown, etc.) "Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, It is considered as uncontrolled copy. RAPCO GROUP-ISM-001 Pode 8 of 19 INTEGRATED MANAGEMENT SYSTEM MANUAL mgco rarco.so1 Revdon0o | lave Oat: 592019 fon smcmatgt PnePaseD or seveved ov PROVED by ut onercMonager | Managing Decl + Allactivities of all personnel in the company including visitors and subcontractors. + Allthe company facilities and work places. The procedure defines the methodology for hazard identification and risk assessment. « Allthe assessment results are considered in setting the objectives and program. ‘+ The assessment and risk control is updated. Related document RAPCO-ISP-002 - Hazard Identification, Risk Assessment & Risk Control Procedure. RAPCO-ISF-002/1 - Hazard Identification & Risk Assessment Register. 4.3.2 HSE Legal and Other related Requireme Legal and other HSE requirements applicable to HSE Management System of RAPCO are identified, accessed and updated periodically in HSE Legal Requirements Identification and Compliance Evaluation Register (RAPCO-ISF-004/1). The applicable legal and other requirements with which RAPCO subscribes to have been taken into account while establishing, implementing and maintaining the HSE management system. The HSE Management Representative is responsible for ensuring the updating, communication and compliance of the applicable HSE legal requirements. Relevant information about applicable HSE legal and other requirements is communicated to ‘employees through various means of communication. Same is also communicated to customers and interested parties, upon request, through company profile, company manual, policy and meetings. Records of compliance with the applicable HSE legal and other requirements including compliance evaluation are also maintained Relevant Procedure HSE Legal and other Requirements Identification, Compliance and Evaluation Procedure (RAPCO-ISP-004) has been established for the purpose of identifying legal and other requirements applicable to the RAPCO’s OH&S hazards & Environmental Aspects and evaluating compliance to such requirements on a periodic (yearly) basis. Related documents: RAPCO-ISP-004 — HSE Legal and other Requirements Identification, Compliance and Evaluation Procedure. RAPCO-ISF-004/1- HSE Legal Requirements Identification and Compliance Evaluation Register. Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document 24, itis considered as uncontrolled copy. RAPCO GROUP-ISM-001 Pode 9 of 19 INTEGRATED MANAGEMENT SYSTEM MANUAL mgood rarco.so1 Revion00 | lave One: 57201 eo paeereatgs Pneeaseo or seve oy rrnoveoer. | out slmanager | Managing est 43.3. HSE Objectives and Program: Objectives and Program pertaining to Occupational Health, Safety and Environment (HSE) have been defined in line with the documented QHSE policy, and are outlined in (Appendix 1) of this, manual. The HSE objectives are identified based on the OH&S hazards & risks, Significant Environmental Aspects / Impacts and related identified control measures. Factors such as technological options, financial, operational, business requirements and viewpoints of interested parties are also considered when establishing the HSE objectives. Objectives Programs is established and effectively maintained in order to demonstrate continual improvement of the system. The HSE Objectives & Programs (Appendix-1) are reviewed by the Managers and HSE Management Representative during management review meetings and are revised accordingly. Related documents: HSE Objectives and Management Program, Appendix 01 to this manual. 4.4|MPLEMENTATION AND OPERATION: 4.41 Resources, Responsibility, Accountability and Authority RAPCO's Management shall ensure the availability of resources including specialized skills, internal auditors, safety officers, communications, firefighting and first aid equipment, infrastructure, external trainings, response plans, technology and financial resources, are made available to effectively implement, maintain and continually improve the RAPCO's HSE Management System Top management including every individual within the organization is ultimately responsibility for maintaining Health, Safety & Environment requirements and the HSE Management System. The responsibilities, authorities and accountability of persons whose work presents an effect on HSE Management System are defined through RAPCO Organization Chart - Appendix - D of RAPCO-QSM-001and their Job Descriptions (RAPCO-ISF-601). The same is also communicated through regular safety meetings, tool box talks, notice boards, internal memos, and work instructions, wherever applicable, in order to facilitate awareness of individual responsibilities and adherence to the HSE System requirements. The trainings needs are identified, as required, to impart the job descriptions and responsibilities in each processes throughout the RAPCO. "Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document ‘considered as uncontrolled copy. printed, itis RAPCO GROUP-ISM-001 Page 10 of 19 | INTEGRATED MANAGEMENT SYSTEM MANUAL raeco by RAPCO-ISM.O1 Revision 00 | Issue Date: 5-FE8-2013 fone. conto inouteh Const PREPARED BY: REVIEWED BY: APPROVED BY: QMR General Manager ‘Managing Director ‘The HSE Management Representative ensures that the HSE management system is established, effectively implemented and continually improved. It is equally his responsibility to report to top management about the performance of the HSE management system. Responsibilities of Operation Managers and supervisors relating to HSE are also defined in the relevant management system procedures. Related documents: RAPCO CO. Organization Chart Job Descriptions (RAPCO-FRM-601) 4.4.2, Competence and Training Suitable and competent personnel who are required to perform tasks that affect HSE in the workplace are selected through a proper recruitment process. The Competence is based on skills, knowledge/education, aptitude, trainings and experience. These are made evident in the job descriptions. Competency of the personnel is being effectively controlled and maintained Department Head identified and evaluate the training requirements needed by their personnel or staff. Yearly training plan shall be maintained by RAPCO responsible and training records shall be maintained as per the training conducted. All new employees of RAPCO are required to undergo Induction training program to familiarize their job requirements and the HSE Management System. This program defined in such a way that new employee clearly understand the channels of internal communications and HSE System requirements. Through immediate superior or department head, the RAPCO Management conducts performance evaluation to each employee as their basis for giving increment and regularization. The new employee will be evaluated on the basis of their performance by their immediate superior or the department head prior to the completion of their probationary period of 3 months or prior to their regularization. Related documents: RAPCO-QPF-006 - Competence, Awareness and Training Procedure Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis considered as uncontrolled copy. RAPCO GROUP-SM-001 Page 11 of 19 INTEGRATED MANAGEMENT SYSTEM MANUAL [___INTEGRATED MANAGEMENT SYSTEM MANUAL acco narco-sMo1 Revtiono0 | tsve Dole: 868-2018 ‘Tracing. Contact . SiReEa! Per aeeo ev eevEWED or rPROVED QMR | General Manager Managing Director 4.4.3 Communication, Participation and Consultation The Procedure for Communication and Consultation (RAPCO-ISP-006) is implemented to have effective arrangements for communicating the RAPCO's HSE hazards, Aspects and management system internally and externally. Employees are involved in hazard and risk analysis, incident investigation and are consulted on matters that may affect their health & safely and environment in the workplace. The means of communication are via internal memos, posters, notice boards, letters, website, trainings and internet. Consultations with employees are done during safety meetings, tool box talks, interviews, discussions and investigation process. Contractors and suppliers who work for or on behalf of RAPCO are consulted on changes in the workplace or activities that could affect their HSE Management System. Decision to communicate externally about RAPCO's significant environmental aspects and the required methodology is documented in the procedure Communication and Consultation (RAPCO-ISP-008). Related documents: Communication and Consultation - RAPCO-ISP-006 444 Documentation The Occupational Health, Safety and Environmental (HSE) Management System documentation is essential part of RAPCO which is defined in total 04 levels, includes as following + Level-t \HSE Policy & HSE Manual + Level-2\ HSE Management System Procedures, « — Level-3\ HSE Process Flow-Charts and Work Instructions © Level-4\ Formats and Logs The following is summary of content made available herein OH&S Manual. + HSE Policy (in Clause 1.3 of this manual) and HSE objectives (Appendix 1 of this Manual) and Emergency Response Contact Details (Appendix 2 of this Manual); + Scope of the HSE Management System (in clause 02 of this Manual); HSE Manual, (RAPCO-ISM-001); * Documented procedures and records (as referred in HSE Document master list (RAPCO-FRM-002) and in Quality Records Log (RAPCO-FRM-001), Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis considered as uncontrolled copy. RAPCO GROUP-ISM-001 Page 12 of 19 INTEGRATED MANAGEMENT SYSTEM MANUAL raeco RAPCO-ISM-01 Revision 00 | issue Date: 5-FEB-2013 indus Concnacios PREPARED BY: REVIEWED BY: APPROVED BY: amr General Manager | _ Managing Director 4.4.5 Control of Documents A procedure for Documents and Data Control has been established and is currently implemented in whole organization as Integrated Management System procedure which is also be covering the requirements of Quality Management System document control, as Control of Documents & Records (RAPCO-QSP-001) which demonstrates the method for: * Controlling and the need for controlling; ‘+ Establishing, preparation, review for adequacy, approval, re-approval and issue; ‘* Condition of changes; * Controlling the changes; ‘+ Identification of changes; * Change management; © Identification; + Legibility; + Readability; + Ensuring availability of latest version of applicable document at the point of use; ‘+ Controlling documents of external origin determined by the RAPCO to be necessary for the planning and operation of the OH&S management system; ‘* Controlling obsolete documents; + Responsi ities and authorities involved. 4.4.6 Operational Control Established Procedure as HSE Operational Controls Procedure (RAPCO-ISP-007) is established for defining and managing required Operational Control to ensure that RAPCO operations and activities associated with specified OH&S Risks and Significant Environmental Aspects are controlled and related responsibilities and accountability are determined and defined, Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis considered as uncontrolled copy. RAPCO GROUP-ISM-00) Page 13 of 19 INTEGRATED MANAGEMENT SYSTEM MANUAL RAPCO & RAPCO-ISM-01 Revision00 | IsueDote:5FE8-2013 | | fame corms PREPARED BY: REVIEWED BY: APPROVED BY: amr General Manager Managing Director Controls related to all OH & S hazards and risks are identified in, Hazard Identification, Risk Assessment & Observations Register (RAPCO-ISF-003) where resultant risks are rated and adequacy of controls is determined. Controls related to all Significant Environmental Aspects and their impacts are identified in, Environmental Aspects & Impacts Register (RAPCO-ISF-002), where resultant impacts of the Environmental Aspects are rated and adequacy of controls is determined. Controls include: * Operational controls in the form of method statements, work instructions, safe systems of work and effective supervision; ‘* Controls related to purchased goods, equipment and services (ie. obtaining approval for raw material & consumable material purchase, supplier evaluation, availability of product information, documents for preventive maintenance, etc.). * Controls pertaining to supplier and other visitors to the workplace (i.e. HSE induction, operating procedures, work supervision and monitoring) 4.4.7 Emergency Preparedness and Response The procedure for HSE Emergency Response (RAPCO-ISP-008) supported by Emergency Response Plans (ERPs) have been developed and relevant personnel have been identified in order to effectively communicate and take any necessary actions. The HSE Management Representative (and SUB-MR) and safety personnel ensure that drills and other emergency practices are conducted regularly and recorded, wherever applicable, in order to create awareness of the HSE consequences, actual or potential, of their work activities and the benefits of improved personnel performance. Review of response plans is mandatory at defined interval and specifically, immediately after the occurrence of any incident or emergency. 4.5 CHECKING 4 Performance Monitoring and Measurement Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis considered as uncontrolled copy. RAPCO GROUP-ISM-001 Page 14 0f 19 INTEGRATED MANAGEMENT SYSTEM MANUAL RAPCO-ISM-01 Revision 00 | _ Issue Date: 5-FEB-2013 PREPARED BY: REVIEWED BY: APPROVED BY: amr General Manager Managing Director The established procedure HSE Operational Controls Procedure (RAPCO-ISP-007) has been implemented to regularly monitor and measure the RAPCO’s HSE performance and the key characteristics of its operations and activities. These applicable procedures as per organization requirements address operational needs for: © Appropriate qualitative and quantitative measures; ‘+ Monitoring of HSE objectives; ‘+ Monitoring of effectiveness of risk /Aspect control measures; + Proactive measures of performance to monitor compliance with safety management programs and operational criteria and applicable legal and other requirements; * Reactive measures of performance to monitor incidents and other historical evidence of deficient HSE performance; * Recording of data and results (monitoring and measurement) sufficient to facilitate analysis of corrective and preventive actions; ‘* Calibration and maintenance of monitoring equipment, wherever applicable, for any performance measurement and monitoring, if required 4.5.2. Compliance Evaluation Compliance with legal (statutory and regulatory) and other requirements applicable to the RAPCO's operations and activities is evaluated periodically for conformance to established HSE management system as per documented Procedure for Legal Requirements identification and Compliance Evaluation Procedure (RAPCO-ISP-004) where the results of periodic evaluation are recorded in Legal Requirements identification and Compliance Evaluation register (RAPCO-ISF-004). 4.5.3 Incident Investigation, Nonconformity, Corrective and Preventive Action 45.3.1 Incident Investigation ‘The procedure established for Incident Investigation (RAPCO-ISP-008) demonstrates the method of how the RAPCO carries out an incident investigation (accident, near miss or emergency) as well as the specific responsibilities and authorities of RAPCO personnel, Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis considered as uncontrolled copy. RAPCO GROUP-ISM-001 Page 15 of 19 INTEGRATED MANAGEMENT SYSTEM MANUAL mace dy, PaPcousHo1 Revtionod | te Date $862013 amt Conuclore PREPARED BY: REVIEWED BY: APPROVED BY: on ceneelMonager | Maneping recor Incident investigation log (RAPCO-ISF-008/1) forms part of reactive measures of HSE performance as stated in Section 4.5.1 Performance Measurement and Monitoring of this Manual. Incident facts are entered initially either in form Incident /Accident Report (RAPCO- ISF-008/2) or in form NCR / CPA Report (RAPCO-ISF-009/1) after which a full investigation report is finalized and submitted to the RAPCO General Manager. The procedure for Incident Investigation (RAPCO-ISP-008) delineates how the following processes are carried ‘out and by whom: ‘+ Incident scene preservation; * Incident investigation documentation; + Investigation process. 4.8.3.2. Nonconformity, Corrective and Preventive Action The need for corrective and preventive action is determined on the basis of identified actual and potential HSE nonconformities. Corrective Action Requests are normally generated in response to nonconformities such as a deviation in Quality planning, safe working systems, procedures or work instructions, unsafe acts for OH & S and Environment point of view and conditions as a result of inspections and surveys, deviation in emergency response, or an HSE system audit finding while preventive actions result from identification of any problems requiring preventive action or the use of appropriate sources of information such as trend analyses of incidents, HSE audit reports, records, risk analyses updates, new information on hazardous materials, safety inspections, and consultation and advice from employees. Reference can be made to the established procedure Internal Audit, Control of Nonconformities, Corrective Preventive Action (RAPCO-QSP-002) on how nonconformities are handled Requirement for corrective or preventive actions are documented in an HSE NCR / CPA Report where the nature of the nonconformity is recorded. The process owner identifies the proposed corrective action and sets reasonable time frames for implementation. After the due date, the HSE / SUB - HSE Management Representative reviews the action taken and evaluates the effectiveness of the corrective action. Requirements are defined to: Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis considered as uncontrolled copy. RAPCO GROUP-ISM-001 Pace 16 of 19 INTEGRATED MANAGEMENT SYSTEM MANUAL rapco iy RAPCO-ISM-01 Revision 00 | Issue Dote: 5-FE8-2013 foot fact | Pastel Gaus PREPARED BY: REVIEWED BY: APPROVED BY: | QMR General Manager Managing Director | * Identify a nonconformity, correct it and take action to mitigate its OH&S consequences; + Investigate a nonconformity, determine its root cause and take action to prevent its recurrence; * Evaluate the need for preventive actions and implement the appropriate actions; ‘+ Record and communicate the results of corrective and preventive actions taken; + Review the effectiveness of corrective and preventive actions taken The Management Representative maintains records of all the corrective actions initiated analyses and reports trends periodically and during management review meetings. A procedure for Internal Audit, Control of Nonconformities, Corrective Preventive Action (RAPCO-QSP-002) is established to describe the method for taking corrective and preventive actions in order to avoid recurrence and prevent occurrence of nonconformities. OH&S Risk or Environmental Impact assessment is carried out prior to implementation of, corrective and preventive actions that identify new or changed hazards or necessitate new or changed controls. Changes arising from corrective and preventive actions are then incorporated to the HSE management system documentation. 4.5.4 Control of Records ‘An Integrated Management System procedure for controlling QHSE records had been established and is currently implemented in all activities of RAPCO. This is outlined in the procedure Control of Documents and Records (RAPCO-QSP-001) which demonstrates the method for: «Evidence of conformity to requirement; + Effective operation of QHSE Management systems; « Legibilty; Identification and traceability; * Retrieve; * Storage: "Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, it Is considered as uncontrolled copy. RAPCO GROUP-ISM-001 Page 17 of 19 INTEGRATED MANAGEMENT SYSTEM MANUAL mace dy rarcousatr Reviionoo | tive Date 5582018 Senn Pao nee reveweD oY APPROVED BY QmR General Manager Managing Director » Protection; * Retention period; + Disposition 45.5 Internal Audit A system of planned and documented HSE audits is used to monitor the effective and efficient operation of the OH&S System as per documented procedure Internal Audit (RAPCO-QSP-002) Qualified personnel not having direct responsibility in the areas being audited perform audits. ‘The Management Representative is responsible for the planning and frequency of auditing of various sectors. This plan is based upon the results from the previous audit and general performance of the system. These results are recorded as per the procedure for the Internal Audit process It is the duty of the auditor to discuss the results of the audit with the auditee, In addition the auditor must document the results along with a completion date of any Correction / Corrective / Preventive action on the non-conformity report. Follow-up will verify and record implementation and effectiveness of corrective action. The Management Representative retains all reports. The results and effectiveness of any corrective action taken are discussed at the management review meetings. 4.6 MANAGEMENT REVIEW The Managing Director & General Manager in coordination with QHSE Management Representative shall review and evaluate the RAPCO HSE System for suitability and effectiveness in Management Review Meeting. Management Review Meeting shall be ‘conducted twice in a year every six month together with Quality System Management Review and upon the completion of each cycle of Internal Quality Audit. Management Review Meeting Nofification shall be issued to the participants of the management review meeting by the Management Representative, one week prior to the "Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, I Is ‘considered as uncontrolled copy. RAPCO GROUP-ISM-001 Page 18 of 19 INTEGRATED MANAGEMENT SYSTEM MANUAL odin tract | anne Coren PREPARED BY: REVIEWED 8: ‘APPROVED BY: un ovr trager | Monon Decor Management Review Meeting. Records / Minutes of Management Review Meeting shall be prepared by the management representative at the end of each management review. Input to management reviews shall include: a. Results of internal audits and evaluations of compliance with applicable legal requirements and with other requirements to which the organization subscribes; Results of participation and consultation; Relevant communication(s) from external interested parties, including complaints; ‘The OH&S performance of the organization; The extent to which objectives have been met; Status of incident investigations, corrective actions and preventive actions; Follow-up actions from previous management reviews; Changing circumstances, including developments in legal and other requirements related to OH&S; and i. Recommendations for improvement. The outputs from management reviews shall be consistent with the organization's commitment to continual improvement and shall include any decisions and actions related to possible changes to se-ea0c a. QHSE performance; b. QHSE policy and objectives; c. Resources; and d. Other elements of the QHSE management system. The output of the all the review input points shall be recorded in Report / Minutes of Management Review (RAPCO-FRM-011). Meeting Records shall be maintained for evidence or reference purpose. Relevant outputs from management review shall be made available for communication and consultation. Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis considered as uncontrolled copy. RAPCO GROUP-ISM-001 Page 19 of 19

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