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| L_ INTEGRATED MANAGEMENT SYSTEM MANUAL
ete Commute PREPARED BY: REVIEWED BY: APPROVED BY:
RAPCO GROUP-RASHID AL-ABBAS & PARTNERS CO.
P. O. Box - 759, Ras Tanura 31941, Al Zafran Street
KINGDOM OF SAUDI ARABIA
INTEGRATED MANAGEMENT SYSTEM
MANUAL BASED ON
ISO 14001:2004 & OHSAS 18001:2007
(RAPCO-ISM-001)
This manuals the property of
RAPCO GROUP-RASHID AL-ABBAS & PARTNERS CO.
COPYRIGHT
No part of this manual may be reproduced in any form by print, photocopy, microfilm or
any other means wholly or in part or disclosed fo any person outside RAPCO CO. without
the witten permission of the Managing Director / Management Representative. Any
query about this document should be addressed fo Management Representative of
RAPCO CO.
Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document Is printed, tis
considered as uncontrolled copy.
RAPCO-ISM-001 Page 1 of 19INTEGRATED MANAGEMENT SYSTEM MANUAL
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Bie PREPARED fevEWED oy APPROVED BY
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CONTENTS
4.0 INTRODUCTION
1.1 INTRODUCTION TO INTEGRATED MANAGEMENT SYSTEM MANAUL
1.2 COMPANY PROFILE AND INTRODUCTION
1.3 HEALTH, SAFETY AND ENVIRONMENTAL POLICY STATEMENT
2.0 SCOPE
3.0 DEFINATIONS.
4.0 HEALTH, SAFETY AND ENVIRONMENTAL MANAGEMENT SYSTEM
4.1 GENERAL REQUIRMENTS
4.2 HSE POLICY
43 PLANNING.
4.3.1 Aspect Impact Assessment and OHES Hazard identification and Risk Assessment,
43.2 HSE Legal and Other related Requirements.
4.3.3 HSE Objectives and Program.. .
4.4 IMPLEMENTATION AND OPERATION.
4.4.1 Resources, Roles, Responsibilities, Authorities and Accountability,
4.4.2 Competence, Traini
4.4.3 Communication, Participation and Consultation.
4.4.4 Documentation,
4.4.5 Control of Documents.
4464 al Control
4.47 Emergency Preparedness and Response.
4.5 CHECKING
4.5.1 Performance Monitoring and Measuremen
45.2 Compliance Evaluation
4.5.3 Incident Investigation, Nonconformity, Corrective and Preventive Action.
4.5.3.1 Incident Investigation.
4.5.3.2 Noni wentive Acti
4.8.4 Control of Records,
45.5 Internal Audit
4.6 MANAGEMENT REVIEW.
4.7 APPENDICES OF INT! |EMENT SYSTEM MANUAL
+ HSE Objectives and Management Program, Appendix 1
‘+ Emergency Response and Contact Details, Appendix 2
‘+ OH&S Manual Amendment History Record, Appendix 3
* RAPCO CO. Master Process Map - Appendix B of RAPCO-QSM-001
* RAPCO CO. Organization Chart - Appendix — D of RAPCO-QSM-001
Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis
considered as uncontrolled copy.
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vane Corus PREPARED BY: REVIEWED BY: APPROVED BY:
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INTRODUCTION TO THE INTEGRATED MANAGEMENT SYSTEM MANUAL
This manual explains the Occupational Health and Safety management system of RAPCO
GROUP- RASHID AL-ABBAS & PARTNERS CO. The requirements indicated in the Manual
are aimed at achieving its commitments outlined in Health, Safety & Environmental Policy (HSE)
Policy and HSE Objectives by providing guidance to all company personnel and other interested
parties, RAPCO CO. recognizes that Environmental Aspects / Impacts and Occupational Health
& Safety hazards and risks are always associated with its activities and operations thus; it has
decided to implement an Integrated Management system in accordance with ISO 14001:2004 &
OHSAS 18001:2007,
The RAPCO CO. management commitments are expressed in its QHSE Policy. The succeeding
sections describe the HSE hazard and risk analysis methodology, interactions, sequence, and
structure of organization, responsibilities, and authorities to implement the Health, Safety and
Environmental management system. Sections are organized as per the contents of this manual
and provide overall guidance about the implementation of HSE management system.
This manual also serves as a reference for customers, suppliers, auditors and any other
interested party for the purpose of getting acquainted with the HSE Management system
followed by the RAPCO GROUP-RASHID AL-ABBAS & PARTNERS CO.
‘Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis
considered as uncontrolled copy.
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QUALITY, ENVIRONMENTAL ,HEALTH & SAFETY POLICY
RAPCO GROUP-RASHID AL-ABBAS & PARTNERS CO is committed to sitive to be the best provider of EPC,
Design, Engineering, Procurement and Construction of General Civil works, Building Construction, Piping,
HVAC, Electro-Mechanical Works, Construction of Temporary Facilities/Offices/Camp, Manufacturing of
Prefabricated Metal Building and General Fabrication Works. Provision of Transportation services, Cleaning
Services, Infrastructure, Building Maintenance Services, IT & Telecommunication, Safety and Fire System,
Trading of Electrical and Mechanical Equipment and Material complying with, or if possible exceeding, the
current (and if applicable any in the future foreseen} standards, demancs and expectations of customers
‘and goverment regarding Safety, Security, Health, Environment & Quallly aspects.
Undertaking our activities goes along with high responsibilty, competency and professionalism, so in order to
realize our commitment and maintain our leadership position in this business we've established a structure
that includes all the organization's activities and describes the processes including the aspects of Safety,
Health, and Environment & Quay.
(Our policy is established on the following items:
‘+ We operate our workplaces to comply with Safely, Security, Health, Environment & Quality applicable
local and global regulations, and with the policies of our group using best practice as a guideline,
+ We'll ensure that the risk associated with our activities and services to employees and other interested
parties, suroundings and the information and goods entrusted to us are known and controlled in a
responsible manner.
+ We'll maintain the best possible Health, Safety and Environmental performance, and in order to
Achieve this Standard, prevent occupational injuries, illnesses and pollution,
+ We'll establish, implement and maintain a framework to measure our QHSE objectives and targets and
to ensure the continual improvement of our GHSE program and Documented Management System.
+ We will review our policy periodically to ensure its adequacy and suitability and we'll communicate
this policy to all employees and interested partes.
+ We believe that our employees are our greatest asset and its part of our policy to ensure that
everyone is aware of his vital role for the continual development of their welfare within our company
by participating in our periodic scheduled training programs.
+ We expect in retum that ever employee performs his tasks in a safe and responsible manner and the
organization will do its utmost best to provide the necessary means for protection. Employees, stake
holders, neighbors and those whe work with us are encouraged to participate and discuss concerns in
«@ transparent way and to take part in the continuous improvement programs through the ovallable
communication methods
Note All QHSE docamens are Controlled documefts and ket Electronically. Whenever tis documents rite, is
considered as uncontrlled copy.
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2.0SCOPE:
The Scope of implementation of HSE Management System activities of RAPCO GROUP-
RASHID AL-ABBAS & PARTNERS CO. is;
“Provision of services in terms of EPC, Design, Engineering, Procurement and Construction of General
‘Civil works, Building Construction, Piping, HVAC, Fleciro-Mechanical Works, Construction of
Temy Facil ‘Manufacturing of Prefabricated Metal Buildin !
Fabrication Works. Provision of Transportation Services, Cleaning Services, Infrastructure, Building
‘Mechanical Equipment and Materials.
3.0 DEFINATIONS
HSE Health, Safety and Environment
Occupational (OH&S) Conditions & Factors that affect the well-being of employees,
Health & Safety temporary workers, contractors, personnel, visitors & any other person
in the work place.
Safety Safety encompasses the Systems, Programs, Procedures, and
practices required for the prevention of incidents.
Environment Surroundings in which an organization operates, including air, water,
land, natural resources, flora, fauna, humans and their interrelation.
System ‘A management tool for meeting an established objective made up of
four steps i.e., Plan, implement, measure and adjust.
oHas Part of an organization management system used to develop and
Management —_implement its OH&S policy and manage its OH&S risks
‘System
Environmental Part of an organization's management system used to develop and
Management implement its environmental policy and manage its environmental aspects.
System (EMS)
Risk Combination of likelihood of an occurrence of hazardous event or
exposure( s) and the severity of injury or ill health that can be caused by
the event or exposure(s)
Audit Systematic, independent and documented process of obtaining audit
Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis
considered as uncontrolled copy.
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evidence and evaluating it objectively to determine the extent to which
audit criteria are fulfilled.
Incident Work related event(s) in which an injury or ill health (regardless of
severity) or fatality occurred, or could have occurred
Environmental Element of an organization's activities or products or services that can
aspect interact with the environment.
Environmental AY change to the environment, whether adverse or beneficial, wholly or
en partially resulting from an organization's environmental aspects.
pact
ill Health Identification, adverse physical or mental condition arising from and/or
made worse by a work activity and/or world related situation
Interested party Person or group, inside, or outside the workplace, concerned with or
affected by the OH&S performance of an organization
Hazard An object, physical effect, or condition with potential to harm people,
property, or the environment or affect on the company reputation.
Risk The product of the chance that a specified undesired event will occur
and the severity of the consequences of the event.
OH&S Audit An independent, systematic and documented process of objectively
obtaining and evaluating verifiable evidence to determine:
© Whether the IMS and its results conform to the Q-HSE Audit Criteria
Whether the system is implemented effectively.
© Whether the system is suitable to achieve the Health, Safety,
Environmental & Quality Policy and Objectives
Non- A deviation from a requirement specified in the OH&S Management System,
Conformance or an error, which could endanger the safety of the people, asset integrity,
environment, the vessel or its cargo.
Risk Process of evaluating the risks arising from a hazard(s), taking into account
hegeseaen the adequacy of any existing controls, and deciding whether or not the
risk(s) is acceptable.
__ Risk that has been reduced to a level that can be tolerated by the
Acceptable Risk organization having regard to its legal obligations and its own H&S Policy
OH&S goal, in terms of OH&S performance that an organization set itself to
OH&S Objectives achieve.
Any physical location in which work related activities are performed under
Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis
considered as uncontrolled copy.
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the control of the organization
Workplace
Environmental Overall environmental goal, consistent with the environmental policy that an
Objectives organization sets itself to achieve.
Prevention of Use of processes, practices, techniques, materials, products, services or
Pannen energy to avoid, reduce or control (separately or in combination) the
creation, emission or discharge of any type of pollutant or waste, in order to
reduce adverse environmental impacts.
4.0 HEALTH, SAFETY AND ENVIRONMENTAL MANAGEMENT SYSTEM
4.1 GENERAL REQUIREMENTS:
RAPCO has established, documented, implemented and maintained Health, Safety &
Environmental (HSE) management system in line with ISO 14001:2004 & OHSAS 18001:2007
standards, as documented in this manual, to identify and control Environmental Aspects, their
impacts and Occupational Health & Safety Hazards and Risks posed by its activities, operations
and work environment to the health & safety of its employees, suppliers, guests and other
interested parties and also to have environmental friendly work environment.
RAPCO has implemented, maintained and continually improve its HSE Management System. The
scope of the RAPCO's HSE management system is defined in clause 02 of this Manual.
4.2 HSE POLICY:
RAPCO publishes a joint Health, Safety and Environmental Policy, demonstrating the commitment
of Top Management of the company in meeting HSE Management System Requirements
including applicable HSE legal requirements. HSE Policy is authorised by the Managing Director
and is reviewed annually for its continued relevance and suitability with organization HSE
Management System.
HSE Policy, stated in clause 1.3, had been framed to suit the nature and scale of organizations
Environmental Aspects & Impacts and Health & Safety Hazards & Risks. It also outlines the
RAPCO's commitments to prevent its employees from injury and ill health and other persons
having access to its premises, to prevent or protect its environment from pollution, to comply with
‘Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis
considered as uncontrolled copy.
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the applicable HSE legal requirements, and to continually improve its HSE management system
and performance.
HSE Objectives and Programs have been defined in (Appendix-1) to achieve the stated HSE
policy. These objectives, including the HSE policy (clause 1.3) and Emergency Response
Contacts in (Appendix-2) are reviewed and revised, if necessary, during management review
meetings in order to ensure continuing relevance and suitability to the RAPCO’s Management
‘System.
This policy is internally communicated to RAPCO personnel by displaying it in conspicuous
locations inside the RAPCO facilities including Office locations, and also by including it in
Induction training programs. This is done to make sure that all personnel are aware of their
individual occupational health and safety obligations. This Policy is also communicated externally,
Wherever required, to interested parties and to the public as well through various means of
communication, such as tool box talk, awareness sessions and distribution through electronic
media (e.g. through e-mails, web site, electronic HSE Management System documents etc.).
4.3 PLANNING:
4.3.1 Aspect / Impact Assessment and OH&S Hazard identification and Risk Assessment
4.3.1.1. Environmental Aspects
The established procedure aims to identify and document in a register its environmental aspects
and the resulting impacts of its activities, products and services that it can control or influence,
taking into account planned or new developments or new or modified activities, products and
services.
The procedure determines the criteria of defining aspects that have significant environmental
impacts.
Related documents:
RAPCO-ISP-003 - Environmental Aspects / Impacts identification and Evaluation
Procedure
RAPCO-ISF-003/1 - Initial Aspect Identification Form
RAPCO-ISF-003/2 - Environnemental Aspect / Impact Register.
4.3.1.2. OH&S Hazard identification, Risk assessment and associated control.
The established procedure identifies ongoing hazards, risk assessments and the necessary
control measures for:
* Routine and non-routine activities (emergency, breakdown, etc.)
"Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, It is
considered as uncontrolled copy.
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+ Allactivities of all personnel in the company including visitors and subcontractors.
+ Allthe company facilities and work places.
The procedure defines the methodology for hazard identification and risk assessment.
« Allthe assessment results are considered in setting the objectives and program.
‘+ The assessment and risk control is updated.
Related document
RAPCO-ISP-002 - Hazard Identification, Risk Assessment & Risk Control Procedure.
RAPCO-ISF-002/1 - Hazard Identification & Risk Assessment Register.
4.3.2 HSE Legal and Other related Requireme
Legal and other HSE requirements applicable to HSE Management System of RAPCO are
identified, accessed and updated periodically in HSE Legal Requirements Identification and
Compliance Evaluation Register (RAPCO-ISF-004/1). The applicable legal and other
requirements with which RAPCO subscribes to have been taken into account while establishing,
implementing and maintaining the HSE management system. The HSE Management
Representative is responsible for ensuring the updating, communication and compliance of the
applicable HSE legal requirements.
Relevant information about applicable HSE legal and other requirements is communicated to
‘employees through various means of communication. Same is also communicated to customers
and interested parties, upon request, through company profile, company manual, policy and
meetings. Records of compliance with the applicable HSE legal and other requirements including
compliance evaluation are also maintained
Relevant Procedure HSE Legal and other Requirements Identification, Compliance and
Evaluation Procedure (RAPCO-ISP-004) has been established for the purpose of identifying legal
and other requirements applicable to the RAPCO’s OH&S hazards & Environmental Aspects and
evaluating compliance to such requirements on a periodic (yearly) basis.
Related documents:
RAPCO-ISP-004 — HSE Legal and other Requirements Identification, Compliance and Evaluation
Procedure.
RAPCO-ISF-004/1- HSE Legal Requirements Identification and Compliance Evaluation Register.
Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document 24, itis
considered as uncontrolled copy.
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43.3. HSE Objectives and Program:
Objectives and Program pertaining to Occupational Health, Safety and Environment (HSE) have
been defined in line with the documented QHSE policy, and are outlined in (Appendix 1) of this,
manual. The HSE objectives are identified based on the OH&S hazards & risks, Significant
Environmental Aspects / Impacts and related identified control measures. Factors such as
technological options, financial, operational, business requirements and viewpoints of interested
parties are also considered when establishing the HSE objectives. Objectives Programs is
established and effectively maintained in order to demonstrate continual improvement of the
system. The HSE Objectives & Programs (Appendix-1) are reviewed by the Managers and HSE
Management Representative during management review meetings and are revised accordingly.
Related documents: HSE Objectives and Management Program, Appendix 01 to this manual.
4.4|MPLEMENTATION AND OPERATION:
4.41 Resources, Responsibility, Accountability and Authority
RAPCO's Management shall ensure the availability of resources including specialized skills,
internal auditors, safety officers, communications, firefighting and first aid equipment,
infrastructure, external trainings, response plans, technology and financial resources, are made
available to effectively implement, maintain and continually improve the RAPCO's HSE
Management System
Top management including every individual within the organization is ultimately responsibility for
maintaining Health, Safety & Environment requirements and the HSE Management System. The
responsibilities, authorities and accountability of persons whose work presents an effect on HSE
Management System are defined through RAPCO Organization Chart - Appendix - D of
RAPCO-QSM-001and their Job Descriptions (RAPCO-ISF-601). The same is also communicated
through regular safety meetings, tool box talks, notice boards, internal memos, and work
instructions, wherever applicable, in order to facilitate awareness of individual responsibilities and
adherence to the HSE System requirements. The trainings needs are identified, as required, to
impart the job descriptions and responsibilities in each processes throughout the RAPCO.
"Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document
‘considered as uncontrolled copy.
printed, itis
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‘The HSE Management Representative ensures that the HSE management system is established,
effectively implemented and continually improved. It is equally his responsibility to report to top
management about the performance of the HSE management system. Responsibilities of
Operation Managers and supervisors relating to HSE are also defined in the relevant
management system procedures.
Related documents:
RAPCO CO. Organization Chart
Job Descriptions (RAPCO-FRM-601)
4.4.2, Competence and Training
Suitable and competent personnel who are required to perform tasks that affect HSE in the
workplace are selected through a proper recruitment process. The Competence is based on
skills, knowledge/education, aptitude, trainings and experience. These are made evident in the
job descriptions. Competency of the personnel is being effectively controlled and maintained
Department Head identified and evaluate the training requirements needed by their personnel or
staff. Yearly training plan shall be maintained by RAPCO responsible and training records shall be
maintained as per the training conducted.
All new employees of RAPCO are required to undergo Induction training program to familiarize
their job requirements and the HSE Management System. This program defined in such a way
that new employee clearly understand the channels of internal communications and HSE System
requirements.
Through immediate superior or department head, the RAPCO Management conducts
performance evaluation to each employee as their basis for giving increment and regularization.
The new employee will be evaluated on the basis of their performance by their immediate superior
or the department head prior to the completion of their probationary period of 3 months or prior to
their regularization.
Related documents:
RAPCO-QPF-006 - Competence, Awareness and Training Procedure
Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis
considered as uncontrolled copy.
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4.4.3 Communication, Participation and Consultation
The Procedure for Communication and Consultation (RAPCO-ISP-006) is implemented to
have effective arrangements for communicating the RAPCO's HSE hazards, Aspects and
management system internally and externally. Employees are involved in hazard and risk
analysis, incident investigation and are consulted on matters that may affect their health &
safely and environment in the workplace. The means of communication are via internal
memos, posters, notice boards, letters, website, trainings and internet. Consultations with
employees are done during safety meetings, tool box talks, interviews, discussions and
investigation process. Contractors and suppliers who work for or on behalf of RAPCO are
consulted on changes in the workplace or activities that could affect their HSE Management
System.
Decision to communicate externally about RAPCO's significant environmental aspects and the
required methodology is documented in the procedure Communication and Consultation
(RAPCO-ISP-008).
Related documents:
Communication and Consultation - RAPCO-ISP-006
444 Documentation
The Occupational Health, Safety and Environmental (HSE) Management System
documentation is essential part of RAPCO which is defined in total 04 levels, includes as
following
+ Level-t \HSE Policy & HSE Manual
+ Level-2\ HSE Management System Procedures,
« — Level-3\ HSE Process Flow-Charts and Work Instructions
© Level-4\ Formats and Logs
The following is summary of content made available herein OH&S Manual.
+ HSE Policy (in Clause 1.3 of this manual) and HSE objectives (Appendix 1 of this
Manual) and Emergency Response Contact Details (Appendix 2 of this Manual);
+ Scope of the HSE Management System (in clause 02 of this Manual);
HSE Manual, (RAPCO-ISM-001);
* Documented procedures and records (as referred in HSE Document master list
(RAPCO-FRM-002) and in Quality Records Log (RAPCO-FRM-001),
Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis
considered as uncontrolled copy.
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4.4.5 Control of Documents
A procedure for Documents and Data Control has been established and is currently
implemented in whole organization as Integrated Management System procedure which is also
be covering the requirements of Quality Management System document control, as Control of
Documents & Records (RAPCO-QSP-001) which demonstrates the method for:
* Controlling and the need for controlling;
‘+ Establishing, preparation, review for adequacy, approval, re-approval and issue;
‘* Condition of changes;
* Controlling the changes;
‘+ Identification of changes;
* Change management;
© Identification;
+ Legibility;
+ Readability;
+ Ensuring availability of latest version of applicable document at the point of use;
‘+ Controlling documents of external origin determined by the RAPCO to be necessary
for the planning and operation of the OH&S management system;
‘* Controlling obsolete documents;
+ Responsi
ities and authorities involved.
4.4.6 Operational Control
Established Procedure as HSE Operational Controls Procedure (RAPCO-ISP-007) is
established for defining and managing required Operational Control to ensure that RAPCO
operations and activities associated with specified OH&S Risks and Significant Environmental
Aspects are controlled and related responsibilities and accountability are determined and
defined,
Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis
considered as uncontrolled copy.
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Controls related to all OH & S hazards and risks are identified in, Hazard Identification,
Risk Assessment & Observations Register (RAPCO-ISF-003) where resultant risks are rated
and adequacy of controls is determined.
Controls related to all Significant Environmental Aspects and their impacts are identified in,
Environmental Aspects & Impacts Register (RAPCO-ISF-002), where resultant impacts of the
Environmental Aspects are rated and adequacy of controls is determined.
Controls include:
* Operational controls in the form of method statements, work instructions, safe
systems of work and effective supervision;
‘* Controls related to purchased goods, equipment and services (ie. obtaining
approval for raw material & consumable material purchase, supplier evaluation,
availability of product information, documents for preventive maintenance, etc.).
* Controls pertaining to supplier and other visitors to the workplace (i.e. HSE
induction, operating procedures, work supervision and monitoring)
4.4.7 Emergency Preparedness and Response
The procedure for HSE Emergency Response (RAPCO-ISP-008) supported by Emergency
Response Plans (ERPs) have been developed and relevant personnel have been identified in
order to effectively communicate and take any necessary actions. The HSE Management
Representative (and SUB-MR) and safety personnel ensure that drills and other emergency
practices are conducted regularly and recorded, wherever applicable, in order to create
awareness of the HSE consequences, actual or potential, of their work activities and the
benefits of improved personnel performance. Review of response plans is mandatory at
defined interval and specifically, immediately after the occurrence of any incident or
emergency.
4.5 CHECKING
4 Performance Monitoring and Measurement
Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis
considered as uncontrolled copy.
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amr General Manager Managing Director
The established procedure HSE Operational Controls Procedure (RAPCO-ISP-007) has been
implemented to regularly monitor and measure the RAPCO’s HSE performance and the key
characteristics of its operations and activities. These applicable procedures as per
organization requirements address operational needs for:
© Appropriate qualitative and quantitative measures;
‘+ Monitoring of HSE objectives;
‘+ Monitoring of effectiveness of risk /Aspect control measures;
+ Proactive measures of performance to monitor compliance with safety management
programs and operational criteria and applicable legal and other requirements;
* Reactive measures of performance to monitor incidents and other historical evidence of
deficient HSE performance;
* Recording of data and results (monitoring and measurement) sufficient to facilitate
analysis of corrective and preventive actions;
‘* Calibration and maintenance of monitoring equipment, wherever applicable, for any
performance measurement and monitoring, if required
4.5.2. Compliance Evaluation
Compliance with legal (statutory and regulatory) and other requirements applicable to the
RAPCO's operations and activities is evaluated periodically for conformance to established
HSE management system as per documented Procedure for Legal Requirements identification
and Compliance Evaluation Procedure (RAPCO-ISP-004) where the results of periodic
evaluation are recorded in Legal Requirements identification and Compliance Evaluation
register (RAPCO-ISF-004).
4.5.3 Incident Investigation, Nonconformity, Corrective and Preventive Action
45.3.1 Incident Investigation
‘The procedure established for Incident Investigation (RAPCO-ISP-008) demonstrates the
method of how the RAPCO carries out an incident investigation (accident, near miss or
emergency) as well as the specific responsibilities and authorities of RAPCO personnel,
Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis
considered as uncontrolled copy.
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Incident investigation log (RAPCO-ISF-008/1) forms part of reactive measures of HSE
performance as stated in Section 4.5.1 Performance Measurement and Monitoring of this
Manual. Incident facts are entered initially either in form Incident /Accident Report (RAPCO-
ISF-008/2) or in form NCR / CPA Report (RAPCO-ISF-009/1) after which a full investigation
report is finalized and submitted to the RAPCO General Manager. The procedure for
Incident Investigation (RAPCO-ISP-008) delineates how the following processes are carried
‘out and by whom:
‘+ Incident scene preservation;
* Incident investigation documentation;
+ Investigation process.
4.8.3.2. Nonconformity, Corrective and Preventive Action
The need for corrective and preventive action is determined on the basis of identified actual
and potential HSE nonconformities. Corrective Action Requests are normally generated in
response to nonconformities such as a deviation in Quality planning, safe working systems,
procedures or work instructions, unsafe acts for OH & S and Environment point of view and
conditions as a result of inspections and surveys, deviation in emergency response, or an
HSE system audit finding while preventive actions result from identification of any problems
requiring preventive action or the use of appropriate sources of information such as trend
analyses of incidents, HSE audit reports, records, risk analyses updates, new information on
hazardous materials, safety inspections, and consultation and advice from employees.
Reference can be made to the established procedure Internal Audit, Control of
Nonconformities, Corrective Preventive Action (RAPCO-QSP-002) on how nonconformities
are handled
Requirement for corrective or preventive actions are documented in an HSE NCR / CPA
Report where the nature of the nonconformity is recorded. The process owner identifies the
proposed corrective action and sets reasonable time frames for implementation. After the
due date, the HSE / SUB - HSE Management Representative reviews the action taken and
evaluates the effectiveness of the corrective action. Requirements are defined to:
Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis
considered as uncontrolled copy.
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* Identify a nonconformity, correct it and take action to mitigate its OH&S
consequences;
+ Investigate a nonconformity, determine its root cause and take action to prevent its
recurrence;
* Evaluate the need for preventive actions and implement the appropriate actions;
‘+ Record and communicate the results of corrective and preventive actions taken;
+ Review the effectiveness of corrective and preventive actions taken
The Management Representative maintains records of all the corrective actions initiated
analyses and reports trends periodically and during management review meetings. A
procedure for Internal Audit, Control of Nonconformities, Corrective Preventive Action
(RAPCO-QSP-002) is established to describe the method for taking corrective and
preventive actions in order to avoid recurrence and prevent occurrence of nonconformities.
OH&S Risk or Environmental Impact assessment is carried out prior to implementation of,
corrective and preventive actions that identify new or changed hazards or necessitate new
or changed controls. Changes arising from corrective and preventive actions are then
incorporated to the HSE management system documentation.
4.5.4 Control of Records
‘An Integrated Management System procedure for controlling QHSE records had been
established and is currently implemented in all activities of RAPCO. This is outlined in the
procedure Control of Documents and Records (RAPCO-QSP-001) which demonstrates the
method for:
«Evidence of conformity to requirement;
+ Effective operation of QHSE Management systems;
« Legibilty;
Identification and traceability;
* Retrieve;
* Storage:
"Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, it Is
considered as uncontrolled copy.
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» Protection;
* Retention period;
+ Disposition
45.5 Internal Audit
A system of planned and documented HSE audits is used to monitor the effective and efficient
operation of the OH&S System as per documented procedure Internal Audit
(RAPCO-QSP-002)
Qualified personnel not having direct responsibility in the areas being audited perform audits.
‘The Management Representative is responsible for the planning and frequency of auditing of
various sectors. This plan is based upon the results from the previous audit and general
performance of the system. These results are recorded as per the procedure for the Internal
Audit process
It is the duty of the auditor to discuss the results of the audit with the auditee, In addition the
auditor must document the results along with a completion date of any Correction / Corrective /
Preventive action on the non-conformity report.
Follow-up will verify and record implementation and effectiveness of corrective action.
The Management Representative retains all reports. The results and effectiveness of any
corrective action taken are discussed at the management review meetings.
4.6 MANAGEMENT REVIEW
The Managing Director & General Manager in coordination with QHSE Management
Representative shall review and evaluate the RAPCO HSE System for suitability and
effectiveness in Management Review Meeting. Management Review Meeting shall be
‘conducted twice in a year every six month together with Quality System Management Review
and upon the completion of each cycle of Internal Quality Audit.
Management Review Meeting Nofification shall be issued to the participants of the
management review meeting by the Management Representative, one week prior to the
"Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, I Is
‘considered as uncontrolled copy.
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Management Review Meeting. Records / Minutes of Management Review Meeting shall be
prepared by the management representative at the end of each management review.
Input to management reviews shall include:
a. Results of internal audits and evaluations of compliance with applicable legal
requirements and with other requirements to which the organization subscribes;
Results of participation and consultation;
Relevant communication(s) from external interested parties, including complaints;
‘The OH&S performance of the organization;
The extent to which objectives have been met;
Status of incident investigations, corrective actions and preventive actions;
Follow-up actions from previous management reviews;
Changing circumstances, including developments in legal and other requirements
related to OH&S; and
i. Recommendations for improvement.
The outputs from management reviews shall be consistent with the organization's
commitment to continual improvement and shall include any decisions and actions related to
possible changes to
se-ea0c
a. QHSE performance;
b. QHSE policy and objectives;
c. Resources; and
d. Other elements of the QHSE management system.
The output of the all the review input points shall be recorded in Report / Minutes of
Management Review (RAPCO-FRM-011). Meeting Records shall be maintained for
evidence or reference purpose.
Relevant outputs from management review shall be made available for communication and
consultation.
Note: All QHSE documents are Controlled documents and kept Electronically. Whenever this document is printed, itis
considered as uncontrolled copy.
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