Matthew Kirby

Instructional Designer – Use adult learning theories to create engaging and

impactful training for business growth.

1-423-303-6639 | matthewkirby615@gmail.com | LinkedIn | Tennessee, United States

Working in retail and customer service roles has taught me how to work efficiently with
competing projects, and serve a diverse work force and customer base. Those
experiences allow me to create training through the viewpoint of the end user, while still
applying my expertise in ID theories and principles resulting in engaging, efficient
training that directly impacts business objectives.

Core Competencies
ADDIE Model Microsoft Suite Blended learning solutions
Articulate Storyline and Rise Multi-media creation Facilitator Guides
Job Aid eLearning solutions Participant Guides

Achievements
> Lead ID on a 22-million-dollar project impacting 450,000+ employees, and multiple lines of business
> Designed multiple deliverables for various leaders that was implemented to 2,300+ retail locations
> Reduced training time for compliance training through re-design

Experience

Kroger
Instructional Designer January 2021- Present
> Design and develop engaging and effective learning solutions across the company of 450,000+
employees by applying adult learning theories
> Design and develop multiple mediums of training including new hire orientation, and compliance
across multiple lines of business
> Collaborate with project managers, and SME’s to create high quality, effective solutions aligned
with business objectives
> Reduced learner course completion time by re-designing content into a more user friendly format

HR Coordinator/Onboarding Specialist June 2018 – December 2020

> Spearheaded employee recruiting efforts, resulting in leading assigned district for in-store recruiting
> Conducted hiring interviews, and overseen new employee onboarding
> Trained employees filling HR and managerial roles on policies and best practices
> Supported store employees with various HR related issues including pay, promotions, benefits, etc.
1
Matthew Kirby
Instructional Designer
1-423-303-6639 | matthewkirby615@gmail.com | LinkedIn | Tennessee, United States

Staples
Sales and Services Manager (Assistant Store Manager) August 2017 – May 2018
> Directed day-to-day operations for the store to maximize sales and profit; coordinated scheduled
and unplanned associate tasks, provided customer service, and conducted daily sales analysis
> Onboarded and trained new hires, conducted training, mentoring, and coaching to employees
> Motivated and enabled associates to exceed performance goals through proactive leadership and
education

Operations Supervisor August 2016 – August 2017

> Trained, mentored, and developed associates to deliver elevated customer service
> Optimized operational tasks, staffing, and inventory management to increase operational efficiency
> Successfully pivoted trouble store by addressing operational issues, correcting planograms,
providing effective leadership, and mentoring, managing inventory, and ultimately exceeding
established operational goals

Store Associate July 2014 – August 2016

> Maintained assigned department including assisting customers, inventory stocking, and tagging
> Awarded associate of the month four times as a result of continued diligence, ethic, and ability

Aflac
HR Intern January 2016 – May 2016
> Recruited at college career fairs to source potential candidates; trained newly hired interns
> Overhauled recruiting script to increase interview attendance percentage sourced from cold calls
> Managed regional office social media accounts

Education
Trevecca University (United States)
M.S. Instructional Design and Technology Graduated 7/2020

Middle Tennessee State University (United States)

B.S. Industrial and Organizational Psychology Graduated 5/2016
Minor Business Administration