CRICOS: 02992E

RTO No.: 21870

STUDENT COPY

Assessment Resource Summary

Unit Details BSBLDR504 Implement Diversity in the Workplace

This is a summative assessment, which requires each

Assessment student to have adequate practice prior to undertaking this
Type assessment

Written Assessment (J) Assessment 1

Assessment
Methods
Project (C) Assessment 2
(Implement Diversity into the workplace)

Last Review Date August 2018

 CRICOS Code: 02992E
RTO No.: 21870

Unit Summary
This unit describes the skills and knowledge required to manage a diverse workforce. It covers
scoping workforce diversity and developing, implementing and reviewing diversity policy and
procedures in the workplace.

It applies to managers within a diverse workforce environment who exercise significant discretion and
autonomy within a structured business context. They identify, analyse, synthesise and act on
information from a range of sources, and deal with unpredictable problems. They use initiative and
judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of
teams.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Prerequisite Units
There are no recommended pre-requisite units for this competency.

Co-requisite Units
There are no recommended co-requisite units for this competency.

Resources
Resources: Student Learner Guide, PowerPoint presentation, Sample Policies and Procedures
and documents, Office equipment and resources, computer facilities with internet, including
the “Student Resource Folder”, accessible for every student via Rhodes College intranet.

Student Resource folder- BSBLDR504 folder

How Australia Post is building a diverse workforce
Global Diversity and Inclusion: Fostering Innovation through a Diverse Workforce (Forbes Insights)
Sydney University: Benchmarking-DI-Practices-in-Australia-Key-findings
Websites for BSBLDR504:
Diversity Council Australia: http://www.dca.org.au/
Department of Education: http://www.racismnoway.com.au/about-racism/population/index-
Diversit.html
Australian Government Business website: http://www.business.gov.au/business-topics/employing-
people/diversity-in-the-workplace/Pages/employing-mature-aged-workers.aspx

Fair Work Ombudsman Workplace Diversity and Inclusion Strategy at:

http://www.fairwork.gov.au/about-us/policies-and-guides/internal-policies-and-plans#diversity-and-
inclusion

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Legislation:
Workplace Gender Equality Act 2012 https://www.wgea.gov.au/about-legislation/workplace-gender-
equality-act-2012
The Sex Discrimination Act https://www.humanrights.gov.au/complaints/complaint-guides/making-
complaint/complaints-under-sex-discrimination-act
The Fair Work Act 2009 http://www.fairwork.gov.au/about-us/policies-and-guides/best-practice-
guides/small-business-and-the-fair-work-act#The-Fair-Work-Act

Note: Students, currently employed, are encouraged to bring their current employer’s policies and procedures
and or relevant documents (with their employer’s permission) to use in their course work. This material must be
reviewed prior to use by the Institute’s Trainer/Assessor. For students who are unable to bring adequate policies
and procedures, the Institute will provide a practice set of documents.

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 CRICOS Code: 02992E
RTO No.: 21870

ASSESSMENT 1 – WRITTEN ASSESSMENT

Deazy Christine
Student Name: ______________________________________________________________

52588
Student ID No: ______________________________________________________________

Student Instructions:
1. Your answers should be on a separate document using word processing software
such as MS Word & or other software (hand written submissions are only acceptable with
prior approval from your Trainer)
2. Your document should be professionally formatted and include
a. Your Name
b. Your Student ID
c. Unit Code
d. Assessment Number (i.e. BSBLDR504 Assessment 1)
3. Please reference to each question number and retype each question with your answers
4. You must answer every question and provide enough information to demonstrate
sufficient understanding of what has been asked to achieve competency. Please ask your
Trainer/Assessor if you are unsure what is sufficient detail for an answer
5. Ask your trainer/assessor if you do not understand a question. Whist your
trainer/assessor cannot tell you the answer, he/she may be able to re-word the question for
you or provide further assistance based on the Institute’s “Reasonable Adjustment Policy”
6. Answers should be your own work, in your own words and not plagiarised, nor copied.
However, if an answer is cut & pasted (such as a definition), then the source should be
referenced

Questions

1 Write a definition of diversity

2 Diversity includes?

List three examples of policies that may cover aspects of a business’s operations affected by
3
diversity

4 What are the benefits of a diverse workforce?

5 What is the role of the Human Rights Commission?

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What does each of the following Acts of Parliament aim to achieve?

• Disability Discrimination Act 1992
6 • Racial Discrimination Act 1975
• Racial Hatred Act 1995
• Sex Discrimination Act 1984

7 What are the requirements of the Fair Work Act 2009?

8 What are the National Employment Standards?

9 What is the purpose of Work Health and Safety Legislation?

10 List FIVE (5) opportunities for inclusive engagement in the workplace.

11 Explain at least THREE (3) barriers to inclusive engagement

12 What are the benefits of a workplace policy that advocates diversity?

13 List FIVE (5) activities that work processes may include.

14 List FIVE (5) ways a company can support inclusion in the workplace.

15 Why must we qualify and quantify the sources of diversity in the workplace?

16 What is an enterprise?

17 How can management support processes for diversity implementation?

18 What should be included in diversity training?

19 List FIVE (5) examples of how you may role model inclusive behaviour.

20 How can diversity in the workplace be appropriately reviewed?

True or false?
If you find areas of the diversity policy which do not fully address the current anti-
21 discrimination legislation, then you must address them. This may involve providing feedback to
the relevant colleagues to ensure the policy is updated, and communicating the changes to
management and staff.

22 Describe how you can get to know and show respect to your staff

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RTO No.: 21870

23 List THREE (3) examples of items that can cause tensions between staff.

24 List FOUR (4) types of complaints which must be investigated formally

An employer can be held liable for any unlawful workplace behaviour unless they can prove
25
what?

Assessor Use Only

Assessor Comments

 Satisfactory (S)  Not Satisfactory (NS)

Assessor Signature: _______________________________ Date: _____________

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 CRICOS Code: 02992E
RTO No.: 21870

ASSESSMENT 2 – STUDENT INFORMATION

This information is to be handed to each student to outline the assessment requirements

Student Instructions:
1. Your answers should be on a separate document using word processing software
such as MSWord & or other software (hand written submissions are only acceptable
with prior approval from your Trainer)
2. Your document should be professionally formatted and include
a. Your Name
b. Your Student ID
c. Unit Code
d. Assessment Number (i.e. BSBLDR504 Assessment 2)
3. Your answers referenced to each question number (you do not need to retype the
questions if you properly reference your answers)
4. You must answer each question and provide enough information to demonstrate
sufficient understanding of what has been asked to achieve competency. Please ask
your Trainer/Assessor if you are unsure what is sufficient detail for an answer
5. Ask your trainer/assessor if you do not understand a question. Whist your
trainer/assessor cannot tell you the answer, he/she may be able to re-word the question
for you or provide further assistance based on the Institute’s “Reasonable Adjustment
Policy”
6. Answers should be your own work, in your own words and not plagiarised, nor
copied. However, if an answer is cut & pasted, (such as a definition), then the source
should be referenced

PART A
Access the link below
https://www.humanrights.gov.au/our-work/legal/legislation
1. Identify the purpose of the following Acts – what is covered, who does this apply to and
what is the relevance in a workplace?
• Age Discrimination Act
• Disability Discrimination Act
• Racial Discrimination Act
• Sex Discrimination Act
• Australian Human Rights Commission Act

2. What barriers could exist in a workplace that that would prevent an inclusive climate
being developed?

3. Review your existing diversity policy in the workplace (if one exists) and compare what is
included to what should be included. Identify what is potentially lacking
OR
Consider the requirements you have identified in Question 1 develop a diversity policy
which sufficiently covers all aspects required to manage diversity in a workplace which
fosters effective communication and promotes harmony and an inclusive team.

4. Develop a bullying/harassment policy that can be used in your workplace. The policy
needs to include: (You may access and reference you state WHS legislation or Fair
Work)
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• The legal requirements set out by law

• Examples of what is defined as bullying and harassment and what is not
• A clear statement that will outline the processes and procedures to be followed in case
of any incident including the stages of informal and formal procedures
• A statement regarding how you will implement this policy in the workplace and ensure
that staff are trained and aware on an ongoing basis, as part of an integrated
consultation process

PART B
Access the link below
https://www.wgea.gov.au/about-legislation/workplace-gender-equality-act-2012

1. In your own words explain the aims of the The Workplace Gender Equality Act 2012
and the Equal Opportunity for Women in the Workplace Act 1999.
2. What is required of some employers under The Workplace Gender Equality Act
2012?
3. How does a workplace meet the requirements of The Workplace Gender Equality Act
2012 without breaching Equal Opportunity or Anti-Discrimination legislation?

PART C
Think about your current workplace or one in which you recently worked.
1. Explain how this workplace incorporates diversity and inclusion.
2. How could the workplace improve diversity and inclusion currently and in the future?
3. How can employers and supervisors address prejudice and demonstrate respect in the
workplace?
4. List 5 benefits of aiming for diversity when selecting and recruiting staff
5. When should staff be made aware of the diversity policy?
6. How would you monitor the business activities, team plan and staff performance to
ensure that the diversity policy is effectively implemented and understood by staff?
7. List 4 actions you may take to promote a diversity policy
8. Explain how you could measure the impact of any change in diversity and inclusion
policy in this workplace. Who should be involved in the review of diversity and
inclusiveness?
9. List 3 examples of issues caused by cultural differences that can cause tensions
between staff
10. How can you manage staff tensions and assist staff in working effectively with each
other?
11. How can you use ideas and information from a diverse workforce to improve business
operations?
12. List 5 examples of possible training you may need to offer staff to help deal with cultural
differences in your team
13. What information did you and other stakeholders use to measure your diversity policy
and identify any areas where improvements need to be made?
14. How can you as a manager lead by example, encourage and support diversity in your
workplace?
15. What can you do as an individual worker to promote diversity and inclusiveness?

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 CRICOS Code: 02992E
RTO No.: 21870

DOCUMENTATION TO BE SUBMITTED to complete this assessment

Part A
• Answers to Questions 1-2
• A Diversity Policy
• A Bullying and Harassment policy

Part B
• Answers to Questions 1-3

Part C
• Answers to Questions 1-15

Your submission should be prepared using business software such as MSWord, Excel,
Power Point or similar software, with hard copies provided to your Assessor (Hand written
submissions are only acceptable with prior approval from your Trainer).

Your documents should be professionally formatted and include:

a. Your Name
b. Your Student ID
c. Unit Code
d. Assessment Number (i.e. BSBLDR504 Assessment 2)

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 CRICOS Code: 02992E
RTO No.: 21870

ASSESSMENT 2 – ASSESSOR CHECKLIST

This checklist is to be used when assessing the students in the associated task. This checklist is to be completed
for each student. Please refer to separate mapping document for specific details relating to alignment of this task
to the unit requirements.

Each task on this checklist must be found Satisfactory, to mark the assessment outcome as “Satisfactory”.

Please complete below

Student Name: Deazy Christine

Student ID No: 52588

PART A - Did the student Satisfactory Comments

Identify the purpose of the following Acts – what is covered,

who does this apply to and what is the relevance in a
workplace?  Yes  No
• Age Discrimination Act  Yes  No
• Disability Discrimination Act
• Racial Discrimination Act  Yes  No
• Sex Discrimination Act  Yes  No
• Australian Human Rights Commission Act  Yes  No

What barriers could exist in a workplace that that would

 Yes  No
prevent an inclusive climate being developed?
Review or develop a diversity policy in the workplace  Yes  No

Develop a bullying/harassment policy  Yes  No

PART B - Did the student

IN OWN WORDS explain the aims to TWO acts  Yes  No

Identify employer obligations under The Workplace Gender

 Yes  No
Equality Act 2012
Suggest how a workplace can meet its obligations under
 Yes  No
The Workplace Gender Equality Act 2012

PART C - Did the student

Explain diversity in current workplace  Yes  No

Suggest improvements to diversity in current workplace  Yes  No

How can employers and supervisors address prejudice and

 Yes  No
demonstrate respect
Provide five benefits when selecting and recruiting staff
 Yes  No

Identify when should staff be made aware of the diversity

 Yes  No
policy

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 CRICOS Code: 02992E
RTO No.: 21870

Monitor the business activities to ensure that the diversity

 Yes  No
policy is effectively implemented

Promote a diversity policy  Yes  No

Measure the impact of any change in diversity  Yes  No

Give three examples of issues caused by cultural

 Yes  No
differences

Manage staff tensions  Yes  No

Use ideas and information from a diverse workforce to

 Yes  No
improve business

Give five examples of possible training  Yes  No

Assist stakeholders to measure your diversity policy and

 Yes  No
identify improvements

Manager and lead by example  Yes  No

Indicate how individual can champion diversity in the

 Yes  No
workplace

Assessor Use Only

Assessor Comments

 Satisfactory (S)  Not Satisfactory (NS)

Assessor Signature: _______________________________ Date: _______________

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