Professional Documents
Culture Documents
Benchmark Report
THE ULTIMATE GUIDE TO INSTAGRAM STORIES METRICS
Questions to Answer with
The Instagram Stories Benchmark Report
Instagram Stories continue to grow in relevance to your social media marketing efforts,
but it can be tough to know how your brand stacks up against competitors.
965
HANDLES
COMPRISING
Reach: The total number of unique Story: The set of frames posted to your
Exit Rate: The percentage of your people that saw a frame in your Story Story within a single 24-hour day.
year
Higher tap-back rates helped boost
For the first time in our reporting history, retention, but flat reply rates and increased
brands posted about as many Stories as in exit rates balanced those successes to
2021. Flat isn’t bad, but it’s not growth keep this critical metric flat for brands
either. across the board.
Your Stories (and posts!) are reaching a Instagram posts continue to see a
smaller percentage of your followers much higher reach rate than Stories.
compared to last year. Stories are Hook viewers with posts and deepen
competing with Instagram posts and their engagement with Stories.
YouTube and TikTok for eyeballs.
Days with a Story
What is Days with a Story?
The number of days per month a handle published to their Story.
S M T W T F S
There are two main ways to
measure Story activity levels:
!
" ! !
" ! !
" ! !
"
!
" ! !
" ! !
" ! !
"
20
Story frequency is pretty 2021 2022 # RIVAL IQ INSIGHT
17.4
flat, with the average brand 16.9
Story posting per month
posting an Instagram Story
15 hasn’t changed much over
11 times per month.
1 2 3
In this example,
Tiffany & Co. posted
three frames per day.
Frames per Day
The number of individual photos or video frames posted to Stories within a 24-hour period.
40%
Shorter Stories are more # RIVAL IQ INSIGHT
common than long ones.
2021 2022
More brands are using
30%
• About 40% of Story activity Stories in their marketing, but
% OF STORIES
comprises days with only one they’re not posting
significantly higher frame
frame.
20%
counts. Finding your own
Median is 2 frames per story in 2022.
• 1-3 frames account for about brand's average number of
65% of brand activity.
10% frames per day and factors
that increase your retention
• About 15% of Stories have 7 rate can help fine-tune your
or more frames. 0% frame frequency strategy.
1 2 3 4 5 6 7 8 9 10 11 12+
20
4
3
5
$ 100 $ 80 $ 76 $ 73 $ 68
VIEWERS VIEWERS VIEWERS VIEWERS VIEWERS
Retention Rate
The percentage of Story viewers on any given day that see all Story frames.
100%
The more frames you publish, # RIVAL IQ INSIGHT
the lower your retention rate.
2021 2022
In our experience, retention is
90%
• Average retention rate was one of the best measures of
pretty flat this year.
Instagram Story success.
RETENTION RATE
80% Focus on a first frame that
• As always, the biggest dip is hooks viewers, and then don’t
from 1 to 2 frames a day as be afraid to say everything
70% you need to say: retention
users swipe past the Story.
Median retention for the
4th frame of the day is drops but doesn’t flatline with
• After that big initial drop-off, the about 81% of viewers. more frames.
60%
retention decline slows down
and stays above 75% through 6
50%
frames per day. 1 2 3 4 5 6 7 8 9 10 11 12+
This is what a
10% reach rate looks like.
$$$$$
$ $$$$$
330K VIEWERS
÷ 3.3M FOLLOWERS
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
Story Reach Rate
Story Viewers on any given day divided by follower count, expressed as a percentage.
REACH RATE
never been higher. Strong
the biggest reach declines this 4%
first frames are a marketer’s
3.3%
year.
best tool for encouraging
2.5% 2.4% retention and notice from the
• Smaller brands with under 10K 2% Instagram algorithm.
1.6%
followers lost the least this year 1.2%
0.9%
but still saw declines.
0%
<10K 10K-50K 50K-200K >200K
FOLLOWERS
Post Reach Rate
What is Post Reach Rate?
The reach of a post expressed as a percentage of followers.
This is what a
25% post reach rate
looks like.
$ $$$$
250 VIEWERS
÷ 1000 FOLLOWERS
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
Post Reach Rate
The reach of a post expressed as a percentage of followers.
24%
Brands saw their post reach 2021 2022 # RIVAL IQ INSIGHT
rates decline across the 20%
Post reach rate has declined
board in 2022.
18% 17%
every year we’ve studied it as
16%
Instagram adds more ways
Handles with more than 200K
0%
<10K 10K-50K 50K-200K >200K
FOLLOWERS
Post Reach Rate by Media Type
The reach of a post expressed as a percentage of followers.
24%
Brands saw their post reach 2021 2022 # RIVAL IQ INSIGHT
rates decline for every media
Instagram is working hard to
type in 2022.
18%
18% incentivize more video
16%
content to compete with
Images were hit especially hard
POST TYPE
Reach Rate: Stories vs. Posts
The reach of a post expressed as a percentage of followers.
24%
Posts Stories # RIVAL IQ INSIGHT
This is what a
6% post engagement/
impression looks like.
+ + + $ $$$$
60 ENGAGEMENTS
÷ 1000 IMPRESSIONS
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
Post Engagement per Impression
The numbers of likes, comments, and saves per impression on a post.
8%
Post engagements per 2021 2022 # RIVAL IQ INSIGHT
impression declined
6.5% These drops in post
regardless of follower counts
6% engagement rate per
this year.
5.6%
8%
Post engagement per impression 2021 2022 # RIVAL IQ INSIGHT
decreased across every media
Static post types like images
type in 2022.
0%
Image Carousel Video Reels
POST TYPE
Tap-Forward Rate
What is Tap-Forward Rate?
The percentage of Story viewers that have a tap forward.
This is what a
80% tap-forward rate looks like.
TAP TAP
$
40 TAPS ÷ $$$
50 VIEWERS
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
25 TAPS ON
30 VIEWERS + 10 TAPS ON
15 VIEWERS + 5 TAPS ON
5 VIEWERS
Tap-Forward Rate
The percentage of Story viewers that have a tap forward.
This is what a
10% tap-back rate looks like.
TAP TAP
$
5 TAPS ÷ $$$
50 IMPRESSIONS
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
0 TAPS ON
30 IMPRESSIONS + 3 TAPS ON
15 IMPRESSIONS + 2 TAPS ON
5 IMPRESSIONS
Tap-Back Rate
The percentage of Story impressions with a tap backward.
8%
Tap-back rates have increased # RIVAL IQ INSIGHT
7.0%
across the board in 2022.
6.5% 2021 2022
Taps back mean a viewer was
6% eager to reengage with your
• The median tap-back rate is
content, which is always a
This is what
5 replies per
1K impressions looks like.
$
5 REPLIES ÷ $$$
1K IMPRESSIONS
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$ 3 REPLIES
+ $ 2 REPLIES
+ $ 0 REPLIES
Replies per 1K Impressions
The number of replies per 1,000 Story impressions.
1.5
Replies per 1K Impressions # RIVAL IQ INSIGHT
1.35
increased for most brands in 1.31
The best way to score an
2022.
2021 2022
elusive reply is to ask for one
• Median reply rates were pretty 1 by asking a question.
This is what a
SKIP 10% exit rate looks like.
STORY
÷
CLOSE
STORIES SWIPE $ $$$
- OR - - OR -
5 EXITS 50 VIEWERS
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
2 EXITS
+ 2 EXITS
+ 1 EXITS
Exit Rate
The percentage of impressions that exit your Story.
2021 2022
Exit rates increased a little
• Brands saw exit rates increase 9.75% across all frame per day
just slightly this year, which The exit rate starts to flatten out counts this year, which
Track results across all Conduct competitive Dive deeper into your
social profiles, including analysis in minutes. Monitor social media analytics for
engagement, influencers, your industry, create Facebook, Instagram,
social bios, and sentiment benchmarks, and evaluate Twitter, LinkedIn, YouTube,
—for you and your competitor activity in time to TikTok, boosted post
competitors. respond before the market detection, hashtag analysis,
shifts direction. and so much more.