Professional Documents
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COMPANY PROFILING
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Coca-cola as the world's largest beverage company, we refresh the world. We do this by
developing superior soft drinks, both carbonated and noncarbonated, and profitable
nonalcoholic beverage systems that create value for our Company, our bottling partners, our
customers, our share owners and communities in which we do business. The Coca-Cola
Company is a total beverage company with products sold in more than 200 countries
and territories. Our company's purpose is to refresh the world and make a difference. Our
portfolio of brands includes Coca-Cola, Sprite, Fanta and other sparkling soft drinks. Our
vision is to craft the brands and choice of drinks that people love, to refresh them in
body & spirit. And done in ways that create a more sustainable business and better shared
future that makes a difference in people's lives, communities and our planet. Coca Cola's
mission statement is “to refresh the world in mind, body, and spirit, to inspire moments
of optimism and happiness through our brands and actions, and to create value and
make a difference.” Coca Cola is a company that focusses on leaving a legacy wherever it
operates.
The Coca-Cola System has extended the company's reach to more than 200 countries
around the world. A franchise partnership between The Coca-Cola Company and more than
250 bottlers worldwide, this system has extended Coca-Cola's reach far beyond what Candler
ever imagined now with sales in more than 200 countries. Revenues: Net revenues grew
16% to $10.0 billion, resulting in net revenues ahead of 2019, and organic revenues (non-
GAAP) grew 14%. Revenue performance included 8% growth in concentrate sales and 6%
growth in price/mix.
The Coca-Cola Company (NYSE: KO) is a total beverage company with products sold in
more than 200 countries and territories.
Our company’s purpose is to refresh the world and make a difference. Our portfolio of brands
includes Coca-Cola, Sprite, Fanta and other sparkling soft drinks. Our hydration, sports,
coffee and tea brands include Dasani, smartwater, vitaminwater, Topo Chico, Powerade,
Costa, Georgia, Gold Peak, Honest, Ayataka, and BodyArmor. Our nutrition, juice, dairy and
plant-based beverage brands include Minute Maid, Simply, innocent, Del Valle, fairlife and
AdeS.
We’re constantly transforming our portfolio, from reducing sugar in our drinks to bringing
innovative new products to market. We seek to positively impact people’s lives, communities
and the planet through water replenishment, packaging recycling, sustainable sourcing
practices and carbon emissions reductions across our value chain. Together with our bottling
partners, we employ more than 700,000 people, helping bring economic opportunity to local
communities worldwide.
Coca-Cola Operating Requirements
The Coca-Cola Operating Requirements (KORE) define the policies, standards and
requirements for managing safety, the environment and quality throughout our operations. In
addition to requiring compliance with applicable legal requirements, KORE also requires that
our manufacturing and distribution facilities implement BS OHSAS 18001 and ISO 45001
(internationally recognized frameworks of occupational health and safety management
systems and requirements to improve employee safety, reduce workplace risks and create
better, safer working conditions, all over the world).
To guide us in working to achieve a safe work environment for our associates, KORE defines
a rigorous set of operational controls to manage known risks. The controls generally align
with top global requirements and consensus standards.
As a result of 2015 efforts to continue implementing and improving governance systems, all
audits were moved to unannounced. Moving forward, unannounced audits have become
routine with few exceptions (for example, where local support may be required to facilitate
entry into the Country). Additionally, all Safety and Environment audits previously
performed by external auditors, were internalized.
Safety Training
Occupational Safety and Health is also a key theme of our engagement with our supply chain
and focuses on Enabling Services/Building Capabilities, Technical Governance, and Policy.
Our supply chain governance audits cover 22 Coca-Cola Company safe and healthy
workplace conditions and behavior facets, and we have substantially engaged in training and
capability building across our supply chain. We provide substantial safety training to our
associates using the training requirements defined in KORE as a global baseline, as well as
applicable legal requirements. Training covers new-hire induction and periodic refresher
training for all associates and other workers conducting work on our behalf.
The Quality, Safety & Environment (QSE) capability team has implemented programs
designed to improve operational performance, such as The QSE Professional Excellence
Program is an intensive training and development program focused on field development; and
QSE College provides online quality, safety and environmental training for business units of
the Company as well as bottling partners globally.
Improving Route-to-Market Safety
Operating safely remains a top priority for the Coca-Cola system. A prominent component of
our safety program is improving route-to-market safety. Route-to-market, or RTM, is defined
as the movement of products and people between our bottling plants and our customers. RTM
is characterized by a complex chain of events that varies greatly throughout the world and
often involves third-party partners. Because everything from cars and trucks to canoes and
motorcycles is used to distribute our products, solutions must be developed and implemented
at a local level.
RTM encompasses the downstream storage and distribution of our product, as well as any
movement of employees along public roadways. Proactive safety processes that emphasize
situational awareness and attention to detail are critical. Bottling partners continue to place
great importance on the route risk assessments and comprehensive defensive driver training.
This ensures our drivers are aware of the identifiable risks they may encounter and
understand how to avoid collisions or incidents.
The Coca-Cola Company and our bottling partners also continue to engage in community
outreach. The Company is an active Board Member of the Network of Employers for Traffic
Safety (NETS), a conglomerate of organizations that have similar fleet operations where we
learn best practices and benchmark to effect change in global markets to improve
infrastructure or operational behaviors. This work ultimately impacts the safety of our
employees as well as road safety in the communities we operate in.
III. Personnel Department
Organizational Chart.
The main duty of a Coca-Cola merchandiser is the transportation of products from the
warehouse to the retailers. You will have to track the product stock levels in your vehicle
accurately and collect signatures from customers after you deliver the product. Additionally,
you will have to set up products displays together with other advertising materials.
Working Hours
The average shifts of Coca-Cola merchandisers start early in the morning and end in the mid-
afternoon.
However, if there are any delays in the deliveries, the shift starting times can be delayed
significantly as well.
This happens the most during sports events when beverages are highly demanded.
Besides, the demand for extra deliveries may be increased on holidays, such as Labor Day.
Work Environment
One of the most essential things to keep in mind about the work environment is that this
position is highly physically demanding.
You will have to be able to lift merchandise of as much as 75 pounds regularly during the
day.
Besides, you will also make a lot of repetitive movements including crouching, bending, and
kneeling to rearrange the stock levels.
If you have experience in preparing displays and rotating products, you can get a higher
starting pay.
Besides, merchandisers are eligible for benefits such as paid vacation, 401k plan, and health
insurance.
1. Ability to make a difference: being part of a company that creates value & makes a
difference everywhere we engage.
Coca-Cola has fans from Boston to Budapest to Bahrain, drinking brands such as Ambasa,
Vegitabeta and Frescolita. In the remotest comers of the globe, you can still find Coca-Cola.
In 2012 The Coca-Cola Company landed the number four spot on Fortune's list of the
‘Worlds Most Admired Companies'. Our unyielding commitment to integrity and quality has
earned us the respect of customers, partners and consumers globally.
2. Ability to Grow: it's about us... together, we will bring out the best in ourselves and
our Company.
We have a strong tradition of growing people who have demonstrated the ability to deliver
excellent results in different ways. The success of The Coca-Cola Company depends on every
employee in the organization. Ultimately in our business, it is people who make the magic
happen-with consumers, customers, our bottling partners, and the communities in which we
work.
The Coca-Cola Company is a place where you can make a positive mark on the world.
Whether through our sustainability initiatives, human rights work or the ripple economic
impact each person creates by simply doing their job well, there are endless opportunities to
build shareholder value and make an impactful contribution to many communities.
4. We have embarked on a strategic journey... with our bold vision reflected on clear
goals for employees all over the world.
What is most inspiring about this short document is that it reflects a future where success is
defined not solely by how much profit the Company generates, but by the work environment,
the impact on our planet and the communities we serve, how we treat our partners and how
we steward our resources.
5. Values
Our values serve as a compass for our actions and describe how we behave in the world. With
help from our people, we have defined behaviors that reinforce our values:
Coca-Cola expands beyond the limits of your office. We have a strong association of brand to
events. Coca-Cola continues to support events such as the Olympic Games and the World
Cup. Select positions directly attend and influence these happenings making your place in
The Coca-Cola Company fresh and well-rounded.
Sponsorships, such as the Olympics, Special Olympics and World Cup, where
associates have the opportunity to participate in or win tickets through special
programs and competitions.
Olympic Ambassadors: for the London 2012 Olympic Games a contest was held that
all associates worldwide were eligible to compete in and win. 26 winners were
selected based on online votes from colleagues for the best Move to the Beat
associate-created video. The winning Olympic ambassadors contributed social media
messaging and blogs while at the Games so their colleagues at home could also live
the experience and participate in the fun. Here is a quote from one of the ambassadors
summarizing the experience: "Thank you, Coca-Cola, for giving us this once-in-a-
lifetime experience. We can talk for hours about things "only Coke can do" –
including activating the Olympic Games, refreshing the world 1.8 billion times a day,
spreading happiness to all parts of the earth, and giving underprivileged kids in
London the chance to develop with StreetGames. We are part of the greatest company
in the world." – Baran Kayhan (Toronto, Canada)
FIFA World Cup: Our 2010 FIFA World Cup Go For The Cup contest tapped into our
associates' passion for the World Cup. All employees were given an equal opportunity
to compete and an equal chance to win a trip to South Africa to attend the world's
most popular sporting event. Twenty-six global associates were selected and the
winners blogged about their experiences on our internal website.
From day one, you'll notice a culture where our people are truly dedicated to living our
values. We consider The Coca-Cola Company to be a local business on a global scale. The
Coca-Cola brand represents qualities such as caring, sharing, connecting, integrity and
excellence. Our culture mirrors those attributes. To put it simply: we are the brand .
One Company. As our journey continues, our shared passion is transforming The
Coca-Cola Company. When you join the Company, you'll enjoy an environment
where ideas are free to find their way, support is close at hand and pride inspires us to
grow. Each day we're developing meaningful and accelerated learning opportunities
and anticipating the skills and resources we will need to meet our future demands.
One Team. At The Coca-Cola Company, it's our people who make magic happen.
Our job is to refresh the world, and it requires the vision, innovation, and passion of
every single one of them. Each day the relationships you build will help you succeed
not only in your job, but in your career as well.
One Passion. The love at The Coca-Cola Company goes farther than our portfolio of
brands, our people and our company. From our efforts to ensure that we have fair and
inclusive workplaces to our responsibilities outside our business, we do our best to
spread the joy of The Coca-Cola Company. We believe in fostering a workplace that
embraces all of our people's unique abilities. We're committed to supporting our
communities. And, we're dedicated to preserving and protecting our planet.
Brand Activations
Ambassadorship
Active "healthy living" activations beyond your job
To ensure that our programs are competitive, the Company regularly benchmarks our
programs against those of other leading companies in countries where we operate. We
regularly evaluate and, as needed, update our rewards programs to ensure they are aligned to
drive the expected business results that are focused on creating sustainable long-term growth.
Base salary
Annual incentives
Long-term incentives
Benefits: our total benefits package is highly regarded and is designed to meet
employees' basic and life-changing benefits needs. As market dynamics evolve, the
Company regularly assesses our benefits programs to ensure employees receive those
benefits they value and are provided with diverse options that address the issues of
individuals and families and promote healthy lifestyles.
III. Highlights
The Coca-Cola Company has received so many awards since its inception that it's impossible
to list them all here, so here's a list of some of the more notable ones.
Coca-Cola HBC’s two main centres for IT function (Business Solutions and Systems) have
been awarded ISO 27001 certification in recognition of their information security
management system (ISMS) credentials.
The ISO certification covers the design, implementation, support and maintenance of
information systems and infrastructure – a seal of endorsement that the company has all the
requirements for standardization and quality assurance.
“We are very proud our information management security system has been ISO 27001
certified, this will help build more confidence among our customers and business partners
and foster a greater understanding of the importance of information security at Coca-Cola
HBC.”- Fotis Papazafeiropoulos, Group Chief Information Security Officer.
Similarly to the Coca-Cola Awards, it is impossible to list all of the certifications they have
received since their inception.
TESTIMONIALS:
Cocaa-cola Company Programs and Projects
“We are honored by this recognition of our sustainability projects in women economic
empowerment and water access. Coca-Cola is committed to continue to help improve the
communities we operate in,” said Adel Tamano, Coca-Cola Philippines Vice President for
Public Affairs and Communications.
The sustainability programs of Coca-Cola Philippines have been made possible with
partnerships with government and non-government organization for its implementation, and
with its public relations agency, Strategic Works, Inc., for the communications amplification
of the programs. The success of its sustainability programs has been made possible through
these partnerships.
The 5by20 Sari-sari Store Training and Access to Resources (STAR) Program, which aims to
economically empower women from various sectors, bagged two Gold Anvil awards in the
PR Programs on a Sustained Basis category and the PR Programs Directed at Specific
Stakeholders category. The program is implemented with various partners in government and
non-government organizations, including the Technical Education and Skills Development
Authority, and the Department of Labor and Employment.
Since its launch in 2011, the 5by20 STAR Program has impacted the lives of over 80,000
women micro-entrepreneurs across the country.
The Agos Program, which aims to bring water access to water-deprived communities with a
mechanical but sustainable technology, also took home two Gold Anvil trophies in the PR
Programs Directed at Specific Stakeholders category and PR Programs on a Sustained Basis
category. There are currently 149 Agos facilities in the country benefitting over 30,187
households.