ETIQUETTE

Social Etiquette –
Social Etiquette refers to the various social behaviours that occur between your family,
friends and colleagues or even strangers. Proper social etiquette requires following
certain social norms in order to live and coexist with others in harmony. It also plays a
role in how others perceive and treat you. If done right, it can help you establish trust
and reliance and even assist with the building of long-term relationships.

Importance: Abiding by this code of polite behaviour or "having manners" is a way of

showing your fellow humans respect.

Some social etiquette rules that you can follow in order to be polite and thoughtful:

 Always say “please and thank you”.

 Hold the door for the person behind you.
 Put your smartphone away when eating.
Workplace Etiquette -
Workplace etiquette refers to proper behaviour in the workplace, for making the environment
where people work a polite, respectful, pleasant place to be. This etiquette may differ in various
working environments, and many companies will have specific guides to workplace etiquette and
business conduct that they expect from their employees. Examples of etiquette in the workplace
might include addressing co-workers politely, refilling the printer or copier with paper if it is empty,
or keeping one's workspace clean and free of materials that could be offensive to others.

Importance: Business or workplace etiquette rules apply to whoever you are interacting with in

your professional life. This could be with your colleagues, employees, or customers. Having good

workplace etiquette helps establish strong professional relationships and build a collaborate work

environment.

Examples:

 Make a good first impression.

 Greet everyone. 

 Follow dress code.

 Arrive on time.