CHAPTER 5:THE IMPACT OF TECHNOLOGY ON INFORMATION AGENCIES

SERVICES INVOLVING IT :

5.1  OPAC system

 Electronic System
USER
 Online Instructions
 Electronic Document Delivery

IMPACTS OF IT ON USERS :

1. Provide speed and ease access to information

2. Provide remote access to users

3. Provide round the clock access to users

4. Provide information flexibility

5. Breakdown the distance barrier

IT ALLOWS STAFF TO :

5.2  Access information resources remotely

 Work effectively and efficiently
STAFF
 Increase productivity
 Improvement in managerial decisionn making

IMPACTS OF IT ON STAFF :

1. Change in work patterns

2. Demand for new skills

Staff need to have knowledge and skills in computer and

digital system.

Staff need to commit with lifelong education on IT fields.

3. Job retaining

Staff need to be train each time new ICT-based system,

technology or tools being adopt in the library (or other
information agencies)
 Impacts To Several Services. Electronic journals services
1. Acquisition services 1. Elimination of some print journals
2. Serial services 2. Reduced staffing to cater
3. Cataloging services circulation, reservation and
document delivery for print journals
4. Circulation services
3. Increase staffing for system
5. Reference services maintenance and management of
6. Other services 5.3 SERVICES e-journals

Document delivery services

1. Variety of document formats can be supported (word, pdf)

2. Decrease cost for delivering if using network

3. Increase speed

4. Variety option for delivery – email, fax, download via the Internet, drop box,
google drive, etc.

Interlibrary loan services

1. Ease the cost calculation activity

2. Better communication with third party

3. Ease to identify a lending library and confirm the loan of book

Impacts of IT on library/ archive management :

1. Use of software to assess and monitor overall library activities

2. Better coordination of communication among the various divisions

3. Creation of policy containing IT principles

4. Lead to better decision making

5.4 MANAGEMENT

Impacts of IT on museum management are:

1. Enhanced management of museum facilities

2. Provide well-organized event planning, scheduling and event registration

3. Availability of online ticketing