Syeda Mariam Wasti

5 Catlin Ave Roosevelt New York, 11575

| +1 (631) 392 6994 | syedamariamw@gmail.com

About me:

A qualified expert to has proven proficiency in customer satisfaction, sales administration, and
records management. I am attempting to use my expertise to successfully fill the position at your
business.

Experience:

HM REMODLING USA. — Customer Support Representative

December 2019 - February 2023

• Speaking with customers over the phone to take orders, provide information about
goods or services, or get more specifics about complaints.
• Maintaining track of client interactions and transactions, including the specifics of
questions, concerns, or remarks as well as the responses given.
• Verifying the implementation of the necessary adjustments to address the issues
raised by customers.
• Sending unresolved consumer complaints to the designated department for
additional inquiry.
• Trying to sell more or new services or products.

HM REMODLING USA. — Inbound / Outbound Sales Representative

March 2018 - November 2019

• Soliciting the sale of goods or services by contacting businesses or private

individuals.
• Presenting prepared sales presentations while reading from scripts describing
goods and services.
• To influence prospective customers to buy a good or service.
• Explaining goods or services and responding to inquiries from clients.
• Responding to phone calls from prospective clients who have been contacted
through advertisements.
• Setting up meetings for sales personnel with potential clients.

Skills:

 Decision Making
 Communication Skills
 Time Management
 Customer Service
 Ability to Work Under Pressure
 Ability to Multitask
 Fast Learner