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All the data furnished in this project report are authentic and genuine and this report neither full nor in
part has ever been submitted for award of any other degree to either this university or any other
university.
Student Name
IMBA(2019-2024)
College Roll No
:- Regd. No :-
Srusti Academy of Management,(Autonomous) Bhubaneswar, Odisha
Internal Guide Certificate
Signature
Name of the
Guide: Dt:
Company Certificate
Summer Internship Project Report: 2022
Acknowledgement
This project report bears the imprint of many people on it. I am very much thankful to Srusti
Academy of Management, ,(Autonomous) Bhubaneswar for the successful completion of my
SIP report.
project report and also contributing a lot for accomplishment of this Project.
I am also expressing my indebtedness to my parents and my friends who gave their full-fledged co-
operation for the successful completion of my project.
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Preface
1.
2.
3.
4.
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Contents
Chapter-1 Page No
Background of the study
Research methodology
Chapter -2
Company Profile
Chapter-3
Chapter-4
Data Analysis and Interpretation
Chapter-5
Findings, Suggestion and Conclusion
Bibliography
Annexure (Questionnaire)
Page No: [ ]
Chapter-1
Research methodology
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Chapter-2
Company Profile
1. About the Company
i. Year of Establishment
ii. About Founder.
About Important Co-Founder (If any)
iii. Location (s) / Branches
2. Vision
3. Mission
4. Organizational structure
5. Product portfolio
Existing product (s)
Future product (s)
6. USP
7. SWOC analysis
Page No: [ ]
Chapter-3
(Theoretical Background)
Page No: [ ]
Chapter-4
Data Analysis and Interpretation
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1. How do you rate the ‘Commercial Vehicle Finance’ facilities of the Indusind Bank ?
Table -1
Category of Response No of Response Percentage(%)
Highly Satisfied 40 40
Satisfied 20 20
Averagely Satisfied 30 30
Dissatisfied 10 10
Highly Dissatisfied 0 0
Total 100 100
100%
50%
0%
Percentage(%) No of Response
Percentage(%) Table-1
Highly Satisfied
Satisfied Aveargely Satisfied Dissatisfied
Highly Dissatisfied
Interpretation :-
According to the data (Table-1), it can be inferred that, out of 100 customers of Indusind
Bank, 40% customers are highly satisfied, 20% customers are satisfied, 30% customers are
Averagely Satisfied and 10% customers are Dissatisfied. Form the data we get to know that
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Table -2
Category of Response No of Response Percentage(%)
Highly Satisfied 25 25
Satisfied 20 20
Averagely Satisfied 30 30
Dissatisfied 20 20
Highly Dissatisfied 5 5
Total 100 100
40
30
20
No of Response
10 Percentage(%)
0
Highly Satisfied Averagely Dissatisfieed Highly
Satisfied Satisfied Dissatisfied
Percentage(%) Table-2
Highly Satisfied Satisfied Aveargely Satisfied Dissatisfied
Highly Dissatisfied
Interpretation :-
According to the data (Table-2), it can be inferred that, out of 100 customers of Indusind
Bank, 25% customers are highly satisfied, 20% customers are satisfied, 30% customers are
Averagely Satisfied and 20% customers are Dissatisfied. Form the data we get to know
that 5% of the customers highly dissatisfied by to the apporach Indusind Bank for Vehicle
Finance.
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Table -3
Category of Response No of Response Percentage(%)
Highly Satisfied 25 25
Satisfied 20 20
Averagely Satisfied 30 30
Dissatisfied 20 20
Highly Dissatisfied 5 5
Total 100 100
40
20
0 Percentage(%)
No of Response No of Response
Percentage(%)
Percentage(%) Table-3
Highly Satisfied Satisfied Aveargely Satisfied Dissatisfied
Highly Dissatisfied
interpretation :-
According to the data (Table-3), it can be inferred that, out of 100 customers of Indusind
Bank, 25% customers are highly satisfied, 20% customers are satisfied, 30% customers are
Averagely Satisfied and 20% customers are Dissatisfied. Form the data we get to know
that 5% of the customers highly dissatisfied by to the apporach the typical tenure of a Vehicle
Finance.
4. How do you rate the ‘Lending Rate of Interest’ for Vehicle Finance at Indusind Bank ?
Page No: [ ]
40
20
0 Percentage(%)
No of Response No of Response
Percentage(%)
Percentage(%) Table-4
Highly Satisfied Satisfied Aveargely Satisfied Dissatisfied
Highly Dissatisfied
Interpretation :-
According to the data (Table-4), it can be inferred that, out of 100 customers of Indusind
Bank, 25% customers are highly satisfied, 25% customers are satisfied, 25% customers are
Averagely Satisfied and 25% customers are Dissatisfied. Form the data we get to know that
none of the customers highly dissatisfied by the ‘Lending Rate of Interest’ for Vehicle
Finance at Indusind Bank .
5. How do you rate the ‘Commercial Vehicle Finance’ loan approval process at the
Indusind Bank ?
Page No: [ ]
100%
50%
0%
Percentage(%) No of Response
Interpretation :-
Percentage(%) Table-5
Highly Satisfied Satisfied Aveargely Satisfied Dissatisfied
Highly Dissatisfied
According to the data (Table-5), it can be inferred that, out of 100 customers of Indusind
Bank, 40% customers are highly satisfied, 20% customers are satisfied, 30% customers are
Averagely Satisfied and 10% customers are Dissatisfied. Form the data we get to know that
none of the customers highly dissatisfied by the Commercial Vehicle Finance loan approval
process at the Indusind Bank.
6. How do you rate the ‘Products and Services’ of the Indusind Bank ?
Table -
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80
60
40
Percentage(%)
20 No of Response
0
HighlySatisfiedAveragely DissatisfieedHighly
SatisfiedSatisfiedDissatisfied
Percentage(%) Table-6
Highly Satisfied Satisfied Aveargely Satisfied Dissatisfied
Highly Dissatisfied
Interpretation :-
According to the data (Table-6), it can be inferred that, out of 100 customers of Indusind
Bank, 30% customers are highly satisfied, 30% customers are satisfied, 20% customers are
Averagely Satisfied and 20% customers are Dissatisfied. Form the data we get to know that
none of the customers highly dissatisfied by the Products and Services of Indusind Bank.
Page No: [ ]
Chapter-5
(Findings, Suggestion and Conclusion)
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Bibliography
Journals:-
Websites:-
www.wikipedia.com
www.google.com
https://motorvehiclefinance.co.nz
www.indusind.com
www.cibil.com
www.moneycontrol.com
www.bankbazzar.com
Text Books:-
V. Nityanada Sarma “Banking & Financial Systems” Cambridge University Press India
Private Limited,2011.
Mariamawit Desta Kebede “Banking & Financial Performance Analysia” LAP
Lambert Academic Publishing, 2012.
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Annexure
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