Week 8: Quiz 2

This test is comprised of 10 questions, answer 5 questions, and provide short answers.
Follow instructions for each question closely.

Chapter 3 Traits, Skills, and Leadership Style (must choose 1 question from this chapter):

1. In 300 words, 100 words for each part,

a. Discuss which type of skills are most important for each of the 3 levels of
Leadership (refer to slide #21 of chapter 3) (worth 5 points for all 3 parts).
The most important type of skills that a leader should have is the interpersonal skills
i. Lower The lower skill in the interpersonal skills is the supervisory management
ii. Middle
iii. Higher

2. In 150 words, 75 words for each part: (worth 5 points for both parts).

a. Explain Emotional Intelligence

Emotional intelligence can be explained as the ability to perceive, use, understand, manage,
and handle emotions. In health care, it improves communication, yielding better doctor-
patient relationships. It helps healthcare professionals understand a patient's emotional
reactions to a treatment or resources given, and it leads to greater levels of patient
satisfaction. For example, a patient is talking to a public health professional and in return,
the professional listen carefully to whatever the patient is saying with no bias or judgement.

b. How does is it related to effective public health leadership?

Emotional intelligence can help healthcare organizations deliver better service while
achieving superior outcomes. Leaders and front-liners alike should harness the power of
communication through rigorous training and a patient-centered mindset. Emotional
intelligence allows the leader to listen and therefore communicate effectively, motivate a
team, rectify errors, and increase productivity. In the public health field, emotional
intelligence is paramount.

Chapter 4 Contingency Model and Situational Leadership (must choose 1 question from this
chapter):
3. In 150 words, Explain why the contingency theories of leadership place so much
emphasis on the role of the followers? Give a specific example. (worth 5 points).
The contingency theory of leadership supposes that the effectiveness of a leader depends on
the suitability style of their leadership during a particular situation. Concerning this
theory, one can be an effective or ineffective leader, depending on the situation they are
facing. To increase one's likelihood of being a productive leader, this theory posits that you
should be able to examine each situation and decide if your leadership style is going to be
effective or not. In most cases, this requires you to be self-aware, objective, and adaptable.
For example, you can be a manager who finds it easier to communicate with your staff
through writing instead of holding up meetings. The encouragement words for your staff
will often come through an email. But you get a team member who does not like written
communication and often doesn’t check his email. For the connection with that new staff to
be effective, you need to change your method of communication or put in charge your
assistant in charge of the communication part.
4. In 150 words, 75 words for each part:
a. Explain the Situational leadership model (worth 2.5 points).
The Situational Leadership model is built on the association between executives and
followers and aids a structure to examine each circumstance dependent on the presentation
preparedness standard that a follower shows in carrying out a certain task. Then,
dependent on the executive's recognition, the required amounts of association conduct and
duty conduct is used and communicated to the follower to assist their requirements and
upgrade development. The main elements of this model are:
Guiding.
Training.
Assisting.
Assigning.

b. Discuss the importance of both leadership style and follower development level
(worth 2.5 points).

The leadership style of someone is based upon the different situations faced by that
organization. Let’s say if previously in that organization, people were abusing the phone
policy set in place. During their entire shift, they will be on their phones with little to no
work accomplished that day. A new leader for that company will be tougher when it comes
to using your phone.

Chapter 6 Exchange Theory (must choose 1 question from this chapter):

1. In 150 words, Summarize the leader-member exchange theory of organizational
leadership. (worth 5 points).
The leader-member exchange model (LMX) is fundamental in the managerial aspect as it
helps organization leaders have a strong relationship with their employees. By defining
individuals as a part of the in-group, loyal and trusted workers who are rewarded with
opportunities or out-group, treated with managerial relationship, organizational leaders
can easily assess employees against the model to accurately determine whether it exists a
trusting and an effective relationship created or there is need to invest in establishing a
better relationship. As managers develop stronger relationships, the in-group followers
who feel trusted grow while the out-group of people who feel unimportant shrinks, paving
the way for a collaborative, energetic, and effective workplace.

2. In 150 words; 75 words for each part:

a. Discuss the concept of trust (worth 2.5 points).
Trust can be defined as the ability of approaching somebody with vital information or
approaching someone for comfort and advice without being judged. As a leader, your
employees or patients need to trust you and be trusted by you. They should feel free to
come to you with any issues they are facing, either professionally or personally.

b. How does it relate to public health practice? (worth 2.5 points).

In the public health world, this trust is based on the relationship you have with your
patients, people or the community you serve. For example, when a patient approaches you
and say that he has AIDS. Your first advice should centered towards finding adequate
institutions that can help him with treatment and other resources that will benefit his
health. It becomes unethical and violates HIPAA when that trust placed in you is not
valued and protected.

Chapter 7 Transformational Leadership (must choose 1 question from this chapter):

1. In 150 words, Describe the importance of relationships in transformational leadership
and provide a specific example of it (worth 5 points)
Transformational leadership is a method in which a leader partners alongside teams to
define desired change, create a vision to direct the change through creativity, and
implement the change in collaboration with dedicated members of a community. It is a
crucial component of the Full Range Leadership Model. When a leader's actions affect and
empower followers to succeed beyond their expected capacities, this is referred to as
transformational leadership. Transformational leadership is used within the health
practice in analyzing present reality and realizing the opportunities for improved health.
People are inspired by transformational leadership to produce unexpected or
extraordinary outcomes. It allows employees control over individual positions and the
authority to make choices after they've been educated. This results in a positive change in
the attitudes of followers and the organization as a whole.

2. In 150 words, 75 words for each part:

a. What are the transformational competencies? (worth 2.5 points).
The transformational competencies can be defined as the ability of finding the right people
to complete or complete a given task. The right people include leadership and employees.
Knowing to do what is takes to get a desire outcome should be a key tool in the
transformational competencies.
b. How would you apply them to effective public health leadership? (worth 2.5
points).
Like explained previously, finding the right leaders and the appropriate workforce is
crucial in any department and public health doesn’t make the exception. Being able to
execute, implement policies requires a dynamic leadership.

Chapter 8 Ethical Basis of Public Health (must choose 1 question from this chapter):
1. Define a). Mores, b). Morals, and c). Ethics. (worth 3 points) In 50 words, explain what
their importance is to public health, and give an example. (worth 2 points).
Mores can be defined as a certain standard, set by a society, either good or bad and not
mentioned often. They often express what is tolerable or not tolerable in a society.
Morals emphasize on the motivation leading to make good decision or conduct good
actions.
Ethics emphasize more on behavioral pattern around the morals defined above.
2. In 150 words, respond to the following scenario, there is no right or wrong answer.
As the director of your county’s health department, you have taken the lead in passing
a countywide smoking ban in restaurants and bars. You, personally, have quit
smoking tobacco product, but you still use e-cigarettes. Discuss which ethical
principles your use of nicotine support and which it violates. (worth 5 points).
First of all, I was going to encourage him for the big step he took in quitting smoking. Big
step because it is very difficult to quit smoking due to the addicting components it has. We
know that stopping a behavior is more complex than we think and often involves a
replacement for another behavior. The maintenance phase is the hardest because you need
to maintain the positive change for a least six months. The director failed to maintain the
positive change and found another addicting product that contains nicotine. His decision of
banning smoking in bars and restaurants is a good decision for public health but he could
not enforce it because he is engaging in the same behavior. Just like a parent telling his kids
that smoking is bad and continues to smoke in front of them. They will be tempted to try
one day and will mark the beginning of their smoking habit.