Context thoughts. Circumstances shaping a foundation of and Etymological Perspective event. Latin word ‘communis’, which means common. Settings and Environment Symbolic Perspective A place or a kind of surrounding where Uses symbols to represent. something is situated. Social Relations Process Any connection between at least two people. Series of steps to produce a desired result. Scene Place in which any event, real or imagined, Seven Principles of Communication occurs. 1. Principle of Clarity Culture Message should be clearly delivered. ‘Way of life’ of groups of people. 2. Principle of Attention The receiver should be drawn to the message. Elements of Communication 3. Principle of Feedback 1. Source/Sender There should be a feedback. The individual attempting to share information. 4. Principle of Informality 2. Message This is as important as formal communication. The information. 5. Principle of Consistency 3. Encoding Always be consistent. Process of gathering the message in a way that 6. Principle of Timeliness the receiver can understand. Communication should be done at a proper time. 4. Channel 7. Principle of Adequacy Where the message is passed. Should be adequate and complete. 5. Decoding Where the receiver interprets the data. Verbal Communication 6. Receiver Uses of words and language. Where the message is delivered. o Oral 7. Feedback o Written Reaction or response of the receiver. Non-Verbal Communication Signals, without the use of words. Noise o Chronemics refers to anything that interferes with the Role of time. communication. o Haptics Body Language Involving touch. Excessive Nodding o Oculetics Undermines how focus we are. Eye movement. Fidgeting o Proxemics ‘nervous energy’ Distance. (at least 12 ft) Hands behind the back o Kinesics Unapproachability and closed-mindedness. Body movement. Mismatched Expressions o Objectics Face in deadpan. Artifacts/Clothing. Shifty Eyes o Vocalics Lying or uncertain. Tone of voice. Staring Gamut /ˈɡamət/ Aggressive or creepy. Language Register Chopping and Pointing Cutting or chopping connections Register Breaking eye Contact Varieties or styles of speaking and writing, Expresses discomfort which vary in their degrees of formality Bad Posture depending on the; Laziness. Topic (What) Communication Purpose (Why) Linear Perspective Context (Where) Process or act of transmitting a message. Audience (Who) Formal Language Register An appropriate and professional way of speaking and writing to a boss or a person you are meeting for the first time. o Business Letters o Letters of Complaint o Reports o Official Speeches o Announcements o Professional Email Messages 1. Do not use contractions Shortened form of group of words. 2. Spell-out numbers less than one hundred 3. Avoid using too much Passive Voice 4. Avoid using slangs, idioms, exaggerations and clichés 5. Avoid abbreviations and acronyms 6. Formal writing requires the good transition words 7. Always write in sentences 8. Write longer, more complex sentences. Informal Language Register Used when we communicate with friends and family. o Personal Emails o Text messages o Short notes o Tweets o Facebook post o Blogs o Friendly Letters o Chat Messages o Diaries and Journals Neutral Language Register Used when expressing facts devoid of emotion. o Reviews o Articles o Some Letters o Some Essays o Technical Writing