Professional Documents
Culture Documents
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Summary
A professional who has 5 years of experience in the Food and Beverage Sector, who is dedicated to his work and
always keeps his job at the forefront, and who can communicate well with his team leadership and development
skills. Ambitious, hardworking, quick learner and skilled at delivering exceptional guest experiences.
.Experience
Waiter
Bushra by Buddha-Bar - Dubai
Oct 2022 - Present (6 months)
• Physically counting and checking wine cellar layout and inventory.
• Physically counting and controlling warehouse layout and inventory.
• Checking the opening and closing of the restaurant, preparing a checklist and informing the
management.
• Keeping the breakage report and transferring it to the computer system. Identifying the decreasing
restaurant material and informing the management.
• Providing of items such as clothes, shoes and work cards for newly hired employees.
• Finding and implementing new ideas.
• Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other
special requests.
• Checking with customers to ensure that they are enjoying their meals and take action to correct any
problems.
• Suggested additional products suitable for customers to increase restaurant sales.
• Handled guest requests or complaints and forwarded important complaints to the manager.
• Committed to Marriott Quality expectations and standards.
Supervisor
Kovan Bar
Jan 2022 - Sep 2022 (9 months)
• Spearheaded regular maintenance and repair operations to keep building and equipment in peak
condition.
• Suggested and implemented an employee training program to increase customer satisfaction.
• Created and managed shift schedules.
• Developed, recommended and implemented strategies to improve employee work quality and speed.
• Monitored and reviewed operational performance, aiding improved business strategy to maximise
productivity.
• Communicated well and used strong interpersonal skills to establish positive relationships with
guests and employees.
• Regularly updated computer systems with new pricing and daily food specials.
• Helped the bar team at busy times.
• Supervising the closing of the restaurant and informing the management
• Finding and implementing new ideas.
• Checking patrons' identification to ensure that they meet minimum age requirements for consumption
of alcoholic beverages.
• Checking with customers to ensure that they are enjoying their meals and take action to correct any
problems.
• Make decisions with management on hiring and firing
Waiter
Kovan Bar
Sep 2021 - Jan 2022 (5 months)
• Working with the welcoming team to help maximize the restaurant's capacity.
• Expertly anticipated and handled the service needs of the guests.
• Suggested additional products suitable for customers to increase restaurant sales.
• Maintaining knowledge of available menu items, garnishes, ingredients, and preparation methods.
• Handled guest requests or complaints and forwarded important complaints to the manager.
• Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other
special requests.
• Flexible and accustomed to long working hours
Waiter
Kilit Bar
Jun 2021 - Sep 2021 (4 months)
• Friendly and fast service is provided.
• Helped the bar and kitchen team at busy times.
• Control and follow-up of ordered alcohol and food products, supply according to need.
• Supervising the opening and closing of the restaurant and informing the management.
• Closing the cash register and handing over the money to the restaurant owner.
• Created and managed shift schedules.
Waiter
Titanic restaurant
Jun 2014 - Sep 2016 (2 years 4 months)
Waiter
Ekinci Palace Hotel
Jun 2013 - Aug 2013 (3 months)
Education
Bahcesehir University
Associate's degree, Industrial Design
2019 - 2024
Ege University
License, Furniture Design and Production
Oct 2016 - Jun 2019
Skills
MICROS • ROP • PowerPoint • Microsoft Office • Microsoft Excel • Wine Cellars • Warehouse Operations •
Physical Inventory • Reporting
Languages
Turkish
Native or bilingual proficiency
English
Professional working proficiency