Professional Documents
Culture Documents
Design Exercise
Enhance the onboarding experience for the current Gmail Homepage.
Objective:
To improve and redesign the existing FTUE (first time user experience) for the current Gmail
homepage, you should focus on handholding users to explain to them the different sections of
the homepage with proper guidance and progressive information disclosure.
User Scenario
The user comes from a Tier-2 city of India and wants to send his son’s wedding invitation via
email to his close friends and family members, so he decided to sign-up and use Gmail which he
had never used before. Once he entered Gmail the entire onboarding process was so great that
he was able to understand all the sections of the homepage by himself. He was able to send
emails across and felt really happy.
Note
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