December 20,2020

Neil Smith
Room 404, NewHope Bldg., Paz Guazon St., Manila, Metro Manila

Dear Mr. Smith,

Thank you for accepting this proposal from Honda Motors to 5 Honda Odyssey to Smithers’s
Law Firm.

We understand you need provide transportation for your emplyees to make your workflow more
easier. As you’ll see in the attached material, we have the sales representative team and
financials team to help you achieve your goals and help you find the best deals.

Specifically, we bring you the chance to have to have a feel for the vehcles first before you can
make a deciscion. These capabilities will allow us to provide you a clear cut realization that
Honda Motors will only provide it’s best for you.

Please do not hesitate to contact us at our sales team if you have any questions about our
company or services. Our contacts informations are below.

Sincerely,

Ocampo, John Michael A.

waynecampos86@gmail.com
28N Manhattan Towe 3, Araneta, Cubao, Quezon City
Sales Primer
For Neil Smith

Project Odyssey

December 20, 2020

Prepared by:
Sales Team

Campos, Wayne A. Estrella, Jerick Christoper Z.

waynecampos86@gmail.com jczestar038@gmail.com
28N Manhattan Towe 3, Araneta, Cubao, 832 Gold St. Camella Homes 3, Sucat,
Quezon City Paranaque City
Chua, Phat Mac Tai M. Jimena, Kim Andrey P.
Phatchua@yahoo.com Kimandreypjimena@gmail.com
943-3 Sto. Cristo St. Tondo, Manila 1647 San Marcelino St. Malate, Manila
Clemente, Jayson Recuenco, Junell C.
Jaysonclemente4065@gmail.com RecuencoJC@gmail.com
219 Private Road St. Hulo, Mandaluyong Peninsula Garden Midtown Homes, Paco,
City Manila
1. Executive summary

When compared to other vehicles in the same price range, Honda usually has the better quality.
These cars will also save you money in the long run by having great gas mileage and also not
needing expensive maintenance and repairs every few months. That is why the passionate sales
representatives of Honda Manila wants to help their client find their new vehicle to care for the
vehicles to do what it is intended to do.

The cars included here are mostly Honda Odysseys but we have vehicles speced out for the
company’s problems. Here are some samples;

Honda Odyssey LX Auto

Honda Odyssey EX Auto

2. Company description

Honda Motor Company started in 1948 by two Japanese who are focusing in making only on
motorcycles. When you think of Honda, the first thing that might pop in your head is the Civic.
Or, on the other hand, it can be one of its famous motorcycles Regardless of what you think
when you hear the word “Honda,” one thing is for sure those two Japanese manufacturers has a
rich heritage that's guided by the power of dreams.

3. Team members
Campos, Wayne A.
22 years old.
waynecampos86@gmail.com
28N Manhattan Towe 3, Araneta, Cubao,
Quezon City
Chua, Phat Mac Tai M.
21 years old.
Phatchua@yahoo.com
943-3 Sto. Cristo St. Tondo, Manila

Clemente, Jayson
22 years old.
Jaysonclemente4065@gmail.com
219 Private Road St. Hulo, Mandaluyong
City
 Estrella, Jerick Christoper Z.
21 years old.
jczestar038@gmail.com
832 Gold St. Camella Homes 3, Sucat,
Paranaque City

Jimena, Kim Andrey P.

21 years old.
Kimandreypjimena@gmail.com
1647 San Marcelino St. Malate, Manila

Recuenco, Junell C.
21 years old.
RecuencoJC@gmail.com
Peninsula Garden Midtown Homes, Paco
Manila

4. Client pain points

When it comes to choosing a people hauler, buyers have two basic options: a minivan or an
SUV. Both are family-friendly, offer more cargo space than a sedan, and still give drivers more
car-like handling. And the latest safety and infotainment tech is available in both types of
vehicles. While SUVs may have a power edge, minivans take the handling advantage. They're
often based on platforms similar to cars, whereas many three-row SUVs are based on platforms
related to trucks. This allows minivans to handle and steer more comfortably than most SUVs.

5. Our solution

The Honda Odyssey commands the attention of minivan buyers by offering all the best a
minivan offers in one package. The Odyssey offers a smooth ride, lots of space for passengers, a
capable V6 engine that gets good gas mileage and impressive design elements inside and out.
It features a great combination of safety, technology and performance features. The 2021 Honda
Odyssey has both great crash test results and great standard safety features. It also offers a
variety of upgrades among the upper trim levels in the safety department. It also has excellent
technological advancements.
Terms & Agreement
PART-EXCHANGE ADDENDUM

1 THESE TERMS

1.1 These Vehicle Purchase terms and conditions ("Purchase Terms") set out the basis on which
you will purchase the vehicle that you have selected on our website or by telephone, and which is
further described in the order form referred to in clause 1.2.1 (the "Vehicle").

1.2 These Purchase Terms should be read in conjunction with the following documents:

1.2.1 the order form describing the Vehicle which has been sent to you by e-mail or is displayed
in your user account on our website ("Order Form"); and

1.2.2 our Privacy Policy and Website Terms & Conditions.

1.3 Please read these Purchase Terms carefully before you agree to be bound by them. If you
think there is a mistake in these Purchase Terms or you otherwise require a change to any of the
provisions, please contact us to discuss amending the Purchase Terms before you sign the Order
Form.

1.4 Our website is solely for the promotion of vehicles to consumers in the UK mainland. We do
not accept orders from addresses outside of England, Scotland or Wales or from any company or
business. You are a consumer if you are an individual and you are buying vehicles from us for
your personal use (i.e. not for use in connection in any way with your business or profession).

2 WHO WE ARE

2.1 In this Contract, “we”, “us” or “our” refers to Confused.com, a trading name of Inspop.com
Limited, a company registered in England and Wales (Registration No. 03857130) at Greyfriars
House, Greyfriars Road, Cardiff, CF10 3AL. Inspop.com Limited is an independent, wholly
owned subsidiary of Admiral Group plc.

2.2 You can contact us by telephoning our customer service team at 0333 234 6011 or by email
to communications@confused.com or by using our Contact Us page.

2.3 If we have to contact you we will do so by telephone or by writing to you at the email
address or postal address you have provided to us.

3 BUYING THE VEHICLE

3.1 You can confirm that you want to purchase the Vehicle by either inserting your e-signature
on the Order Form or by signing and returning a printed copy of the Order Form to our customer
service team. By inserting your e-signature on the Order Form or signing and returning a printed
copy of the Order Form, you agree to purchase the Vehicle in accordance with these Purchase
Terms.
3.2 The Vehicle shown in the Order Form may vary from the picture(s) and description shown
on our website. We will endeavour to ensure that any photographs, descriptions, specifications
and advertising provided in respect of the Vehicle on our website are accurate and up to date. In
some circumstances this information may be provided to show an illustrative example of the
model generally and may not represent the Vehicle that you have chosen. Please carefully check
the photographs, descriptions and specifications on the Order Form before you sign the Order
Form. If you are unhappy with the specification, description and/or appearance of the Vehicle
upon delivery you are entitled to notify us within the 30 day money back guarantee period
specified in clause 7.2 in order to claim a full refund.

3.3 If you wish to make a change to your order then please contact us. We will let you know if
the change is possible. If it is possible we will let you know about any changes to the price, the
timing of delivery or anything else which would be necessary as a result of your requested
change and ask you to confirm whether you wish to go ahead with the change.

4 DELIVERY

4.1 During the order process you will be asked to select a date for delivery of the Vehicle. The
date you choose for delivery is indicative only and we (or a carrier acting on our behalf) will
contact you to confirm the delivery date and address once you have returned the signed Order
Form.

4.2 We (or the carrier company) will deliver the Vehicle to you on the agreed date at the address
shown on the Order Form, which must be the address shown on your driving licence. Delivery
of the Vehicle will be made between the hours of 9am to 5pm (Monday to Friday) during British
Summer Time and 9am to 4pm (Monday to Friday) during Daylight Saving Time.

4.3 Delivery Charges. You will not be required to pay the cost of delivery

4.4 We are not responsible for any delay to the delivery of the Vehicle which is outside our
control. If the delivery of the Vehicle is delayed by an event outside our control then we will let
you know as soon as possible and we will take steps to minimise the effect of the delay.
Provided we do this we will not be liable for delays caused by the event, but if there is a risk of
substantial delay you may contact us to cancel your order and receive a refund of any sums you
have paid.

4.5 You must be available for delivery of the Vehicle at the address specified on your full UK
driving licence and which you provided to us for the purpose of the ID verification search. We
will not deliver to an alternative delivery address. Please ensure that your driving licence is up to
date and registered to your current address.

4.6 You must be personally present to accept delivery of the Vehicle. We will not deliver the
Vehicle to anyone accepting or acting on your behalf or to any third party. If you are not
available at your address to take delivery then we will notify you that we have attempted to
deliver the Vehicle and you will be required to contact us or the carrier company to arrange
redelivery and you will be liable to pay any costs of redelivery.

4.7 On delivery of the Vehicle you will be required to sign a declaration confirming that you
have inspected the Vehicle and that it complies with the specification details included in the
Order Form (including that the condition of the Vehicle meets the standard specified in the Order
Form). If the Vehicle does not comply with the specification in the Order Form then you should
inform us immediately as you may be entitled under these Purchase Terms (at our option) to: (i)
have the issue remedied at our own cost; (ii) receive a price reduction which is proportionate to
the decrease in the value of the Vehicle as a result of the issue; or, (iii) reject the Vehicle and
obtain a refund.

4.8 The Vehicle will become your responsibility from the time we deliver the Vehicle to you. We
accept no responsibility for any loss or damage to the Vehicle after we have delivered it to your
address. You must ensure that you purchase a valid insurance policy for the Vehicle to take
effect on or before the date of delivery. You are also responsible for ensuring the Vehicle has a
valid road tax certificate in place from the time of delivery.

5 PRICE AND PAYMENT

5.1 The price of the Vehicle (which includes VAT) will be the price indicated on the Order
Form. We take all reasonable care to ensure that the price of the Vehicle advised to you is
correct. However, please see clause 5.4 for what happens if we discover an error in the price of
the Vehicle you order.

5.2 To ensure that we can deliver the Vehicle you must make payment for the Vehicle in full no
less than 3 working days prior to the agreed delivery date (if delivery is due on Monday then we
must receive payment by 4pm on the Thursday before).

5.3 If we do not receive payment 3 working days prior to the delivery date then we may suspend
the delivery of the Vehicle until we have received the outstanding amount in full. We will
contact you to tell you we are suspending the delivery of the Vehicle.

5.4 It is possible that, despite our best efforts, some of the vehicles we sell may be incorrectly
priced. We will normally check prices before providing you with the Order Form but if we
accept and process your order where a pricing error is obvious and unmistakeable and could
reasonably have been recognised by you as a mispricing, we may cancel your order, refund you
any sums you have paid and require you to make the Vehicle available for collection.

6 COMPLETION OF SALE

6.1 We will be responsible for completing the V5C application to transfer the registration of the
Vehicle to you. We will not commence the V5C application process until at least 14 days after
delivery.
6.2 You acknowledge that you will own the Vehicle once we have received payment in full for
the Vehicle.

6.3 If you have selected a finance option to purchase the Vehicle then the ownership of the
Vehicle is subject to the terms of your agreement with your chosen finance provider.

7 YOUR RIGHTS TO RETURN AND CANCELLATION

7.1 You may be entitled to cancel your order, return the Vehicle following delivery and/or apply
for a refund of the purchase price. Your rights when you cancel the order or return the Vehicle
will depend on whether there is anything wrong with the Vehicle, how we are performing and
when you decide to return the Vehicle.

7.2 Money Back Guarantee

7.2.1 You have a right to change your mind and cancel the order/return the Vehicle for any
reason by notifying our customer service team within 30 days of the date of delivery ("Return
Period"). If you change your mind during the Return Period, we will refund you the price you
have paid for the Vehicle in accordance with clause 8 below.

7.2.2 If you do not notify us within the Return Period that you wish to return the Vehicle then
you will not be entitled to return the Vehicle unless there is a defect with the Vehicle which
entitles you to return the Vehicle under clauses 7.3 and 7.4).

7.3 12 Month Warranty

7.3.1 The Vehicle will be supplied with a minimum 12 month unexpired manufacturer warranty
period, or a top up to a minimum 12 month warranty period which is either dealer-backed or
insurance backed.

7.3.2 We are under a legal duty to ensure the Vehicle:

(a) is of satisfactory quality taking into account its state and condition;

(b) is fit for a particular purpose; and

(c) conforms with its description set out in the Order Form.

7.3.3 The warranty does not apply to and does not cover damage or defects arising from:

(a) fair wear and tear;

(b) inappropriate storage or use of the Vehicle;

(c) damage that was brought to your attention in the specification or description of the Vehicle or
during your inspection of the Vehicle;
(d) any accident, misuse, neglect, or damage by you or any third party;

(e) use for purposes or in a manner other than as recommended or intended by the manufacturer
or failure to follow the manufacturer's instructions; and/or

(f) damage caused by failure to follow the manufacturer's care instructions or from use of
inappropriate cleaning products or those of a corrosive and/or abrasive nature.

7.3.4 If there is a defect with the Vehicle, you must notify us within 12 months following the
date of delivery. We will at our option repair or replace the Vehicle or, if neither is possible
within a reasonable time, then we will refund the price paid by you.

7.4 Consumer Statutory Rights. Nothing in these Purchase Terms affects your statutory rights
and you may be entitled to a full refund for the Vehicle or a repair or replacement of the Vehicle
if you discover a defect with the Vehicle that is not covered by the warranty. This is subject to
certain exceptions. For detailed information please visit the Citizens Advice website
www.adviceguide.org.uk or call 03454 04 05 06.

8 PROCESS FOR CANCELLATIONS, RETURNS & REFUND

8.1 To cancel your order or return the Vehicle following delivery, you must complete a
Cancellations & Returns form which can be requested from our customer service team on0333
234 6011, Monday – Friday 9am-6pm.

8.2 You will remain responsible for the Vehicle until we collect the Vehicle from you. Upon
notifying us that you wish to cancel your order and/or return the Vehicle for any reason you
must:

8.2.1 arrange a date with us to collect the Vehicle within 3 working days of the date of
notification and make the Vehicle available for collection on that date;

8.2.2 store the Vehicle in a safe and secure location;

8.2.3 continue to keep the Vehicle taxed and insured until the date of collection;

8.2.4 not make any alterations, changes or modifications to the Vehicle.

8.3 We will pay the cost of collection of the Vehicle if you are returning the Vehicle (including if
you are exercising your right to change your mind).

8.4 If you are entitled to a refund under these Purchase Terms, we will refund you the price you
paid for the Vehicle, by the method you used for payment. However, we may reduce your refund
of the price to reflect any reduction in the value of the Vehicle resulting from the use of the
Vehicle from the date of delivery until the date the Vehicle is collected, including any:
8.4.1 damage or wear and tear to the Vehicle;

8.4.2 increase in the mileage of the Vehicle; and

8.4.3 expenditure on fuel that we incur to ensure the fuel level is the same as at the date of
delivery (charged at cost).

We will make any refunds due to you as soon as possible and in any event within 14 days

8.5 of the order cancellation date if the Vehicle has not yet been delivered or, in the case of a
delivered Vehicle, within 14 days of us collecting the Vehicle from you.

9 OUR RIGHT TO CANCEL THE ORDER

9.1 We may cancel the order at any time by writing to you if:

9.1.1 you do not make any payment to us when it is due and you still do not make payment
within 24 hours of us reminding you that payment is due;

9.1.2 you do not, within a reasonable time of us asking for it, provide us with information that is
necessary for us to deliver the Vehicle;

9.1.3 we have reason to believe you are purchasing the Vehicle for business use;

9.1.4 you do not, within a reasonable time, allow us to deliver the Vehicle to you; or

9.1.5 the Vehicle is unavailable or becomes unavailable for purchase at any time prior to
delivery.

9.2 If we cancel the order as a result of any act or omission for which you are at fault, we will
refund any money you have paid for the Vehicle but we may deduct or charge reasonable
compensation for the net costs we will incur as a result of your breach of these Purchase Terms.

10 OUR RESPNSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

10.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to
comply with these Purchase Terms, we are responsible for loss or damage you suffer that is a
foreseeable result of us breaching these Purchase Terms or our failing to use reasonable skill and
care, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is
foreseeable if either it is obvious that it will happen or if, at the time the order was made, both we
and you knew it might happen, for example, if you discussed it with us during the sales process.

10.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do
so. This includes liability for death or personal injury caused by our negligence or the negligence
of our employees, agents or subcontractors, for fraud or fraudulent misrepresentation, or for
breach of your legal rights in relation to the Vehicle as summarised at clause 7.3.2.
10.3 We only supply the Vehicle for domestic and private use. If you use the Vehicle for any
commercial, business or re-sale purpose we shall not be liable to you for any losses suffered as a
result of such use.

11 HOW WE MAY USE YOUR PERSONAL INFORMATION

11.1 We will use the personal information you provide to us:

11.1.1 to supply the Vehicle to you;

11.1.2 to process your payment for the Vehicle;

11.1.3 if you agreed to this during the sales process, to give you information about similar
vehicles and services that we provide, but you may stop receiving this at any time by contacting
us; and

11.1.4 as otherwise specified in our Privacy Policy.

12 OTHER IMPORTANT TERMS

12.1 In the event of any conflict or inconsistency between these Purchase Terms and the
documents referred to in clause 1.2, the provisions of these Purchase Terms shall take
precedence over the Order Form and the Website Terms & Conditions/Privacy Policy and the
Order Form shall take precedence over the Website Terms &Conditions/Privacy Policy.

12.2 We may transfer our rights and obligations under these Purchase Terms to another
organisation. We will contact you to let you know if we plan to do this. If you are unhappy with
the transfer you may contact us to end the contract within 14 days of us telling you about it and
we will refund you any payments you have made in advance for the Vehicle if it has not been
delivered.

12.3 You need our consent to transfer your rights to someone else (except that you can always
transfer the outstanding period of the 12-month warranty). You may only transfer your rights or
your obligations under these Purchase Terms to another person if we agree to this in writing.
However, you may transfer our 12-month warranty to a person who acquires the Vehicle. We
may require the person to whom the warranty is transferred to provide reasonable evidence that
they are now the owner of the Vehicle, for example by providing a valid insurance policy and
V5C showing that person as the registered keeper.

12.4 Nobody else has any rights under these Purchase Terms. These Purchase Terms are entered
into between you and us. No other person shall have any rights to enforce any of its terms, except
as explained in clause 12.3.
12.5 If a court finds part of these Purchase Terms illegal, the rest will continue in force. Each of
the clauses of these terms operates separately. If any court or relevant authority decides that any
of them are unlawful, the remaining terms will remain in full force and effect.

12.6 Even if we delay in enforcing these Purchase Terms, we can still enforce them later. If we
do not insist immediately that you do anything you are required to do under these Purchase
Terms, or if we delay in taking steps against you in respect of your breach of these Purchase
Terms, that will not mean that you do not have to do those things and it will not prevent us
taking steps against you at a later date. For example, if you miss a payment and we do not chase
you but we continue to provide the Vehicle, we can still require you to make the payment at a
later date.

Warranty Policy

3 MONTH/3,000 MILE LIMITED MECHANICAL PARTS WARRANTY

We protect your investment with a 3 month/3,000 mile (whichever comes first) guarantee from
the original date of purchase against product failure due to defect. At our option, General Auto
Parts, LLC will repair, have repaired by a repairer of our choice, replace, or refund the purchase
price of the part In the event of a failure. We reserve the right to replace the part with equal to or
greater miles than the original part purchased. If an engine or transmission assembly purchased is
approved by us for repair, we will pay actual labor costs to the repairer, capped at our wholesale
labor coverage schedule. No other warranty on labor is expressed or implied.

THE MECHANICAL PARTS WARRANTY EXCLUDES

Breakdowns caused by non-covered components, improper installation, failure to clear computer
codes, defective workmanship, usage for which the part was not intended or improper
maintenance (e.g. using the correct types and levels of fluids and lubricants as outlined in the
owner’s manual).

ALL WARRANTIES & REFUNDS ARE NULL AND VOID IF

 The Terms & Conditions and return policies are not complied, including those on the
front of the invoice.
 The part is used in a vehicle for fleet, taxi, racing, off-road recreational purposes,
government and commercial use or converted from private passenger use to commercial
or fleet use.
 Failure is caused by abuse, misuse, or modifications.
 Failure is caused by towing a trailer or other vehicle unless the vehicle is equipped for
this purpose as recommended by the manufacturer.
 The vehicle has been modified to plow snow, whether the snowplow is attached to the
vehicle or not.
 The part fails or becomes defective due to the vehicle being involved in a collision, fire,
theft, vandalism, riot, terrorism, explosion, lightning, earthquake, windstorm, hail, water,
freezing or flood.
 The part is not installed by an ASE certified mechanic or is shipped/operated outside the
continental United States.
  The installed heat tab is removed or melted (mechanical parts). Tamper proof label is
removed or broken (electrical parts).
 The ECM was not flashed or reprogrammed by manufacturer’s dealer.
 The part is sold “As-Is – Where-Is” as indicated on the front of the invoice.
 The engine, transmission, transfer case, carrier or axle assembly fluids are over or under
filled.
 The vehicle is not serviced and documented at proper intervals or fuel, oil and coolant is
not used in accordance with the vehicle manufacturer’s specifications.
 The engine oil and filter are not replaced and documented every 3,000 miles with the
appropriate manufacturer’s recommended motor oil and fluid level.
 The transmission fluid and filter are not replaced and documented at the time of
installation with the appropriate manufacturer’s recommended transmission fluid and
level or transmission is not serviced and documented at the manufacturer’s specified
interval in accordance with the vehicle manufacturer’s specifications.
 Failure to provide written maintenance, installation receipts and other documentation
thereof.
 Engines, transmissions, transfer cases, carriers, axle assy. or any other part and the
vehicle they are installed in are not made available for inspection & testing within 5 days
of filling a claim and prior to removal.
 The “Accessories or Extra Parts”, non-warranty or non-sale parts cause damage or failure
to the parts under warranty.
 Core is not for same interchange (fitment) as sold on invoice, not complete (must contain
same parts as invoiced part), not rebuildable, e.g., engine block is damaged, transmission
case is damaged.
 Purchaser fails to return original part and/or the purchaser does not accept delivery of the
replacement part or refund within 6 business days of an approved warranty claim or
refund.
 Part is not shipped or returned within 6 business days of an RMA# being issued or an
approved return.

TERMS & CONDITIONS

 The original invoice must accompany all returns and is non-transferable.

 Warranty is non-transferable and only valid for the purchaser named on the invoice.
 Approval for repairs, disassembly, alterations or replacements must be approved by us
prior to any work being performed.
 We reserve the right to inspect any product prior to replacement or repair.
 Labor is only included if expressly stated on the front of the invoice. Payment for labor
requires our prior approval of the estimate, prior review or proof of scheduled
maintenance and proof the work is done. Labor is capped at the lesser of $50.00 per hour
or 100% of the price of the part on the invoice (excluding core charges). Labor coverage
is for defect in material only. Labor for parts ordered or sold wrong, or for any other
reason is EXCLUDED from any warranty, it’s the installers responsibility to make sure
the part fits and interchanges with the application before installation.
 Appropriate maintenance receipts required.
 The year and model of the vehicle or part printed on the invoice is within a range of
interchangeability (fitment) and may not necessarily be the exact model and year as the
part or vehicle that has been provided.
 Glass breakage and paint damage is not covered under this warranty or sale.
 No guarantee on color match, returns for wrong color will be subject to return policy and
terms & conditions.
 Refer to the manufacturers “Owner’s Manual” for your vehicle for correct operation and
maintenance schedule.
 Mileage is not guaranteed on any part.
 We are not responsible for purchaser errors.
 We are not responsible for shipping/freight delays. Shipping/freight is a 3rd party service
and beyond our control.
 Purchaser is fully responsible for all shipping, freight and delivery costs, including but
not limited to, additional lift gate, residential fees, and are non-refundable. We do not
issue call tags for returns, purchaser accepts all return costs.
 Shipping, freight, delivery costs, similar and/or physical damages are not covered by the
warranty or sale for any reason.
 Purchaser has 5 business days after receiving an item to submit a written claim of
damage, missing or incomplete parts. Mail claims to: General Auto Parts, LLC., 715
Kennon Rd, Rockford, IL 61109, proof of delivery required.
 If purchaser is not present to receive the delivery of a purchase, purchaser agrees to
assume all liability for item(s) left at delivery address without a receiver and signature
thereof.
 We are not responsible for personal injury or damage during, or as a result of, handling or
installation of our product.
 Replacements, repairs or price adjustments do not extend your warranty.
 Parts determined by us to be “Accessories or Extra Parts”, must be inspected, switched,
replaced or removed to accommodate proper installation, which is the responsibility of
the installer, such parts have been included to aid in the convenience of installation and
are not included in any warranty or sale.

 Engine Warranty: is limited to the Long Block which includes defects in the block,
heads, pistons, crankshafts, camshafts, rockers and oil pumps. All other parts that may be
provided are “Accessories or Extra Parts” and are excluded from the sale and warranty,
including but not limited to parts such as switches, sensors, cables, oil pan, wire harness’,
electronics, belts, hoses, filters, gaskets, seals, water pump and manifolds.
 Engine: Claims related to the overheating or improper lubrication of the engine or its
components are not covered by this warranty.
 Timing belts/chains, thermostat, water pump, spark plugs, belts, hoses, fluids, filters,
gaskets and seals are excluded from the warranty and sale and are routine maintenance
items and should be replaced at the time of installation and at the manufacturers
recommended service intervals.
 Transmission: It is the responsibility of the installer to reprogram any modules, flush or
replace the radiator, transmission oil cooler, transmission fluid cooling lines. Replace
fluids, filters, gaskets, seals and adjust shifter mechanism.
  Proper operation of the cooling and electrical system must be checked during the
installation of products that can be affected by those systems.
 While most fluids have been drained from our products, it is your responsibility to
completely drain and replace with fluids, lubricants, anti-freeze and filters that are fresh,
clean and approved by the OE manufacturer.
 Any “Recommended Installation Procedures” provided by us must be followed by the
installer to maintain warranty coverage.
 Other: Tie rod ends, ball joints, wheel bearings and bushings related to steering and
suspension components are not included in the warranty or sale and should be inspected
and replaced by the installer.
 In The Event of Failure: Purchaser must submit a written claim of warranty within the
warranty period, mail claims to: General Auto Parts, LLC., 715 Kennon Rd, Rockford, IL
61109, proof of delivery required. Purchaser must use all reasonable means to protect the
product from further damage and must return the original defective product to us. The
purchaser must furnish us with such information as we may reasonably require, including
written proof of the vehicle’s regular maintenance as recommended by the vehicle
manufacturer in the owner’s manual. You may be required to have the defective part,
vehicle it is installed in or both brought to our facility or a repairer of our choice.
Purchaser hereby agrees to pay all costs associated with inspection, diagnosis, testing and
repairs if failure didn’t occur or is found to be caused by improper installation or any
other cause outside the scope of warranty herein. We reserve the right to inspect warranty
claims related to engines, transmissions, transfer cases, carriers, axle assemblies or any
other part prior to removal or return and furthermore reserve the exclusive right to make
the final determination as to the warrantied parts failure, no other parties shall prevail, our
decision will determine the validity of the warranty claim.
 If an Extended Warranty Agreement has been purchased, extended labor warranty claims
will be repaired at our option, General Auto Parts, LLC will perform the labor warranty
work or have the work performed by a repairer of our choice.
NOTICES
Tires: Due to many varied and different conditions to which used tires may have previously
been exposed, we make absolutely NO warranty, expressed or implied, as to the fitness for a
general or particular purpose or of merchantability in connection with any sale of used tires.
ALL USED TIRES ARE SOLD “AS-IS”. Used tires are not tested or labeled by us to meet any
safety standards. The purchaser of used tires from us agrees to accept all risks relating to the use
of such used tires.

Repair Service: Purchaser hereby authorizes the repair work to be done along with the necessary
materials and hereby grant you or your employee’s permission to operate the vehicle on streets,
highways or elsewhere, at my own risk, for the purpose of, but not limited to, testing or
inspection. An express mechanic’s lien is hereby acknowledged on the vehicle to secure the
amount of repairs thereto. Warranty on labor is limited to craftsmanship and 6 months or 6,000
miles, whichever comes first. Warranty work has to be performed in our shop and cannot exceed
the original cost of repair. Purchaser agrees that General Auto Parts, LLC. is not responsible for
loss or damage to the vehicle or loss of articles caused by fire, theft, accident or any other cause.
NO ADDITIONAL WARRANTIES. THE WARRANTIES AS SET FORTH HEREIN ARE IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE. SELLER MAKES NO OTHER WARRANTIES, EITHER
EXPRESSED OR IMPLIED.

NO CONSEQUENTIAL DAMAGES/LIMITATION OF LIABILITY. SELLER SHALL NOT

BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL OR INDIRECT DAMAGES OF ANY
NATURE, SUCH AS LOSS OF BUSINESS OPERATIONS OR PROFITS. ADDITIONALLY,
SELLER’S TOTAL LIABILITY FROM ALL LIABILITY SHALL BE LIMITED TO THE
PRICE PAID FOR THE GOODS SOLD OR PROVIDED.

PURCHASER HEREBY UNDERSTANDS THAT DUE TO THE NATURE OF USED AUTO

PARTS, ANY OF OUR LIABILITY FROM ALL CAUSES SHALL BE LIMITED TO THE
PRICE PAID FOR THE GOODS SOLD OR PROVIDED. IF A PART SOLD BY US IS
DEFECTIVE, LIABILITY SHALL BE LIMITED TO THE REPLACEMENT OF THE PART
OR A REMEDY NOT TO EXCEED THE PRICE PAID FOR THE PART, AT GENERAL
AUTO PARTS, LLC OPTION.

PURCHASER AGREES TO INDEMNIFY, DEFEND AND HOLD GENERAL AUTO PARTS,

LLC, HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, SUITS, DEMANDS,
LIABILITIES OR EXPENSES, INCLUDING REASONABLE ATTORNEY’S FEES,
SUFFERED OR INCURRED, DIRECTLY OR INDIRECTLY, AS A CONSEQUENCE OF
THE UNDERLYING TRANSACTION EVIDENCED BY THE INVOICE. ANY LEGAL
ACTION MUST BE BROUGHT WITHIN ONE YEAR FROM THE DATE OF THE
INVOICE.

By purchasing or accepting the seller’s products or services, Purchaser acknowledges he/she has
read, understands and agrees to the terms and conditions as outlined by this agreement and the
seller invoice, including any extended warranty agreement, if applicable. If any legal action or
proceeding arising out, or relating to, any sale is brought by the Purchaser or seller, the Purchaser
shall be responsible for all the seller’s attorney’s fees, collection costs, court costs and expenses
incurred in collecting the amounts due from Purchaser, regardless of whether or not seller
institutes a legal action. Any and all disputes concerning, relating to, or arising from this
transaction shall be heard exclusively in the Circuit Court of Winnebago County, Illinois, and
shall be subject to Illinois law. Purchaser waives the right to trial by jury. In addition, the
Purchaser warrants and represents that he/she is fully authorized to enter into this agreement.

We have adopted a policy of charging an Environmental Handling Charge. This fee will help
assure the proper collection, treatment, and disposal of any hazardous materials that are a by-
product of recycling. This fee is not a tax or governmental collection mandate.

We offer Extended Warranty Agreements on many parts, An Extended Warranty Agreement

does not apply to your part unless specifically indicated on the front of the invoice.
Checks are accepted under the following conditions: If your check is dishonored or returned for
any reason, you must pay for the amount of the check, plus a return check fee of $35.00 in the
form of cash, credit card or cashier’s check. In the event you fail to pay, you authorize us to
electronically debit the amount from your checking account. Your usage of a check for payment
is your acceptance of these conditions.

Credit Cards are accepted under the following conditions: If you initiate a chargeback to dispute
a transaction with the credit card issuer, you agree to pay us a chargeback fee of $50.00, you
authorize us to electronically charge the amount to your credit card account.

Purchaser agrees to pay compounding interest at the rate of three percent (3%) per month (36%
annum) and a late fee of $35.00 per month on any balances remaining unpaid on or after ten days
from the date on the front of the invoice. If the foregoing charges exceed the rate that may be
lawfully charged, then such charges shall be calculated at the highest lawful rate.

Definitions: “We,” “us,” “seller” and “our” refers to General Auto Parts, LLC. “You,” “your,”
“my,” “buyer” and “purchaser” refers to the individual or entity that has placed the order with
General Auto Parts, LLC. “ECM” refers to any Electronic Control Module on a vehicle. ”Bare”
refers to any part less all removable items.

RETURN POLICY

Purchased part(s) returned undamaged (may exclude warranty claims) and complete within 30
days of the original purchase date may be credited at management’s discretion, subject to a 20%
restock fee and less all shipping, freight and delivery Any incomplete or disassembled part
returned, for any reason, including warranty claims, will not be refunded, part must be returned
in the same condition as when it was purchased.
Cores must be returned within 30 days, same fitment as sold on invoice and be complete; any
incomplete or unbuildable cores will not be refunded, purchasers wanting non-refundable cores
back have 5 business days to pick up cores, we are not responsible for delivering non-refundable
cores to purchaser. Core Fees are non-refundable until received at our facility and all criteria has
been met.
No returns on electrical parts, special orders or special cuts, sold As-Is All Sales are Final.
Any part being returned that does not include our special identification marks, has had the
tamper proof label removed or broken is non-refundable.
ECM’s being returned must be accompanied by a receipt stating module was flashed or
reprogrammed by the manufacturer’s dealer. This is to insure proper module function and
drivability. ECM’s are otherwise non-refundable.
Refunds will be issued in the form of the original payment, except purchases made with cash: a
check refund will be issued. Purchases made with a check: if the payment is less than 14 days
old, a refund will be issued in the form of an in-store credit.
DEPOSITS

A minimum deposit of 50% is required on non-shelved or special-order parts and is non-

refundable. Deposits on shelved parts are non-refundable after 14 days.
Confidentiality

It is understood and agreed to that the below identified discloser of confidential information may
provide certain information that is and must be kept confidential. To ensure the protection of
such information, and to preserve any confidentiality necessary under patent and/or trade secret
laws, it is agreed that

1. The Confidential Information to be disclosed can be described as and includes:

Invention description(s), technical and business information relating to proprietary ideas and
inventions, ideas, patentable ideas, trade secrets, drawings and/or illustrations, patent searches,
existing and/or contemplated products and services, research and development, production, costs,
profit and margin information, finances and financial projections, customers, clients, marketing,
and current or future business plans and models, regardless of whether such information is
designated as “Confidential Information” at the time of its disclosure.

2. The Recipient agrees not to disclose the confidential information obtained from the
discloser to anyone unless required to do so by law.

3. This Agreement states the entire agreement between the parties concerning the
disclosure of Confidential Information. Any addition or modification to this Agreement
must be made in writing and signed by the parties.

4. If any of the provisions of this Agreement are found to be unenforceable, the remainder
shall be enforced as fully as possible and the unenforceable provision(s) shall be deemed
modified to the limited extent required to permit enforcement of the Agreement as a whole.

WHEREFORE, the parties acknowledge that they have read and understand this Agreement and
voluntarily accept the duties and obligations set forth herein.

Recipient of Confidential Information:

Name (Print or Type):

Signature:

Date:

Discloser of Confidential Information:

Name (Print or Type):

Signature:

Date: